Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours in Taverham, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Taverham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Lloyds Bank Issues Reports Near Taverham, England

Latest outage, problems and issue reports in Taverham and nearby locations:

• 
  Alice (@AliceRPolley) reported 1 minute ago from Norwich, England

  @LloydsBank Hi, i have been given a cheque written in my maiden name ans been told in branch i cant pay it into my account. Can you help me at all? Thank You!

• 
  Jon (@jonnyboy538) reported 22 minutes ago from Great Ellingham, England

  @LloydsBank Hi I am a business banking customer and I urgently need some help and support. I cannot get hold of my account manager, I can’t get through on the phone, the instant messaging doesn’t work and all the emails are disabled and reject.

• 
  Claire Youngs (@cyoungs22) reported 24 minutes ago from Taverham, England

  @LloydsBank I think you need to have a serious review of the number of people you have on your fraud telephone lines....now on 1.5 hrs and still waiting. This is not good customer service.

• 
  Claire Youngs (@cyoungs22) reported 33 minutes ago from Taverham, England

  @LloydsBank still waiting over 2 hours and not spoken to one person yet!!! This is horrendous service

• 
  Claire Youngs (@cyoungs22) reported 56 minutes ago from Taverham, England

  @LloydsBank @Claire_Manty It’s shocking service, sorry is fine but get some more staff in the phone lines to deal with the high call volume! Especially fraud line !!!

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Moore (@AndrewM54363806) reported 5 minutes ago

  @kiborocket @LloydsBank Yeh a tried it on a different phone too and seeing the same thing. Weirdly I have 2 family members who can log in without issue so not sure if it is a an O/S issue or account issue. They're using the same version of Android that I am.

• 
  Imthaz (@imthaz) reported 9 minutes ago

  @LloydsBank Is this a glitch or is the bank trying to oversell me on a loan? This sounds like the latter.

• 
  Simon Cook (@simo67uk) reported 10 minutes ago

  @LloydsBank Hi Raj It was a faster payment. I’m still unable to access the account. I’ve not been able to talk to the team yet or received any error messages

• 
  Uchechi Osuji (@UchechiOsuji3) reported 19 minutes ago

  @LloydsBank Lloyds bank, you have locked me out of my account for 2 months and refused to send OTP to my address to unlock my account. All the efforts I made to get help from your unprofessional call handlers proved abortive because none of them seems to know what to do. I guess no training.

• 
  Hotdiggilydawgxo (@hotdiggilydawg) reported 20 minutes ago

  Thank you @LloydsBank for your help today after I had a very embarrassing, stupid moment this afternoon which resulted in me becoming a victim of fraud (someone called me pretending to be Lloyds). Man on the phone had my account sorted and money back into my account within half an hour and a new bank card in the post. 10/10 customer service thank you & I will never be so stupid ever again

• 
  Shaun Toole (@garabaldired) reported 20 minutes ago

  @LloydsBank @JoMusician I have this issue too. I phoned at the start of the week and was given an incident number. I've just called now for an update and have been told it's a know fault and the IT dept are working on it still.

• 
  Tim Powell (@tim_powell) reported 21 minutes ago

  @LloydsBank Thanks but I have wasted enough using your online systems. Just get your board/CEO to try and resolve a banking issue through the system. Then something might change. Complaints never seem to change anything.

• 
  Not Claudia Chaitto (@NChaitto39819) reported 22 minutes ago

  @LloydsBank Thanks.Your colleague yesterday said this was not the channel to be disclosing that information.What changed, hope neither of you get into trouble.Might be in the customers interest if they know the avg response (not resolved) time is 5 working days (not forgeting bank holidays).

• 
  Steve George (@Baggieboy1888) reported 22 minutes ago

  @LloydsBank a very embarrassing issue occurred today. Please respond to my DM

• 
  What is it the braids (@MavyMave) reported 23 minutes ago

  Tried ringing @LloydsBank switching service and the calls just ring and ring then cuts out then call again and rings and rings and rings. Whats going on.