Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours in Hailey, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Hailey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Lloyds Bank Issues Reports Near Hailey, England

Latest outage, problems and issue reports in Hailey and nearby locations:

• 
  E L L I E B L A K E (@ellieeeroseee_) reported 11 minutes ago from Oxfordshire, England

  @LloydsBank Hi Tony. Is this 7 working days or just 7 general days? Because if it’s just the 7 general days then this should be in my account today/tomorrow but if it’s 7 working days I will need to call. Thanks.

• 
  Jonathan sankson (@sankers_65) reported 11 minutes ago from Bourton-on-the-Water, England

  @LloydsBank oh you don’t have a debit card on that account, no problem use the one on your other account. Oh you don’t have it. No I am sorry the fact I know who you are and you have your passport does not help me. We cannot make a payment from your account.

• 
  debbie snowdon (@DebbieSnowdon) reported 26 minutes ago from Hailey, England

  @LloydsBank So what to I do to escalate this then??? Just spent 45 minutes on hold and got cut off! Completely hopeless Bank and Non existent service. Complaint to financial ombudsman is my only option.

• 
  thejondaniels (@thejondaniels) reported 31 minutes ago from Freeland, England

  @LloydsBank anyone working today or just an endless phone queue?

• 
  Rob H&ynes (mastodon details in profile) (@RobOnABike) reported 35 minutes ago from Oxford District, England

  Me: I've been having problems with online card payments. @LloydsBank: Yeah, we blocked it, one of the transactions looked iffy. Me: That was a week ago, why didn't you tell me? @LloydsBank: Meh, we figured you'd give us a call eventually.

• 
  Jonathan sankson (@sankers_65) reported 41 minutes ago from Bourton-on-the-Water, England

  @LloydsBank we need a piece of plastic with an #electronicchip and a #pinnumber to be absolutely certain you are who you say you are my old friend! How more secure a transaction could be with a customer there in person with their passport in their own branch fails me.

• 
  Jonathan sankson (@sankers_65) reported 42 minutes ago from Bourton-on-the-Water, England

  @LloydsBank when @TSB left the group the bank that likes to say Yes took customer service with it. Now we are left with the computer says no. We are warned don’t be fooled by #phishing protect your #identity online #besafe. Visit your home branch to do your business.

• 
  debbie snowdon (@DebbieSnowdon) reported 59 minutes ago from Hailey, England

  @LloydsBank I am a Premier Banking customer of over 40 years. Allianz owe me £663 medical expenses claim now outstanding since June. Compained 8 weeks ago still nothing. Please help. Dreadful customer service. Phones not answered, emails ignored. Reference 4435888

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not Claudia Chaitto (@NChaitto39819) reported 3 minutes ago

  @LloydsBank @Subo2020 That how notes written in customers files and actual events differ. Notes-small issue fixed quickly, no action needed and no privacy breach to report. Actual-full blown ICO reportable breach. People should check their DSAR more often

• 
  Holly_thedog (@hollyandpippa) reported 5 minutes ago

  @ArturNadol7566 @johnmcdonnellMP It may be illegal to help someone with litigation unless you’re regulated. That’s a big problem. Yes standards should be achieved, however a team of law students can’t help Doris against @LloydsBank through fear of Kate Cheetham sending TLT after them

• 
  Sarah Clarke (@sjclarkey) reported 9 minutes ago

  @LloydsBank what number do we call to get straight through to a human being for customer service. Your online chat is useless and can’t answer basic questions.

• 
  Daniel Latto (@DanielLatto) reported 10 minutes ago

  @laze83 @LloydsBank "Branch access remains important to us," - thats why we give you 30 minutes of opening time but only in a blue moon on wednesdays I hate these replies by them - they think theyre helping, but you just look *****

• 
  AliBi (@AliBi40) reported 12 minutes ago

  @LloydsBank No, Neha, you *cannot* still pay in cheques at Post Office branches; that service was withdrawn at the end of last year.

• 
  Andrew Maskell (@AndrwMaskell) reported 13 minutes ago

  @LloydsBank It could only have happened because something was changed, by your obviously inexperienced IT staff, resulting in release of customer informationwhich was compounded by your very poor standard of testing experienced over many years.

• 
  Kim Harris (@Kimindex) reported 14 minutes ago

  @LloydsBank Hi I have a general enquiry which your chatline wouldn't help me with. They told me to ring. I don't want to. Can I message you?

• 
  judith anderson (@hortibabe) reported 18 minutes ago

  @LloydsBank Just spent 2 hrs with your 24/7 chat through the app and got nowhere. All they seemed to say is we're sorry and we want to help, but didn't. Some money has disappeared but they completely ignored that. Absolutely useless

• 
  Alex C (@McDoogan83) reported 19 minutes ago

  Getting very frustrated with @LloydsBank the past few days. Had my credit card for years, recently you increased my credit limit without me asking, and this week you won't let me spend!! Keep declining payments and won't let me add to Google wallet. Spoke to customer services...

• 
  Bored now 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Kazloui) reported 19 minutes ago

  @LloydsBank why is your messaging service so bad? 3 hours waiting and only one illiterate reply so far.