Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wokingham, England

The most recent Nationwide outage reports came from the following cities: Ascot, and Farnborough.

City	Problem Type	Report Time
Ascot	Login	16 days ago
Farnborough	Login	28 days ago
Wokingham	Login	2 months ago
Slough	Mobile App	4 months ago
Aldershot	Mobile App	4 months ago
Reading	Website	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  Alyson Leitch (@Geordiesbird) reported 14 seconds ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Paul Mackenzie Ross 🇺🇦 (@pmross) reported 22 minutes ago from Aldershot, England

  Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

• 
  Neil Thompson (@NeilThompson) reported 23 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

• 
  Craig (@Rochdale_Cowboy) reported 41 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

• 
  Hannah Judd (@HannahMarsh3) reported 43 minutes ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

• 
  Ghost of Goose (@ghostofgoose5) reported 48 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

• 
  Martyn Herriott (@MartynBracknell) reported 56 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 7 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Luke Terzino 🪐 (@LucasTerzino) reported 11 minutes ago

  @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

• 
  Funky Hippo (@funkypottomus) reported 14 minutes ago

  Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback

• 
  georgina brown (@georginabrown7) reported 15 minutes ago

  @AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer

• 
  Platinum Trophy 141 (@plattrophy141) reported 16 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Glen Smith (@Glenthecarp) reported 18 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  Rep74NL (@JohnnyRep74) reported 19 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

• 
  Martin Hepworth (@maxsec) reported 20 minutes ago

  @barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly

• 
  Thom (@ThomasAllison5) reported 20 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  SkhTrains (P) (@SkhTrains) reported 24 minutes ago

  @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.