Nationwide

Is Nationwide down in Swalwell, Gateshead, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swalwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swalwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swalwell, Gateshead, England 12/04/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Swalwell, England

Latest outage, problems and issue reports in Swalwell and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • rstar666 rstar666 (@rstar666) reported

    Still no access, this has been a month now @AskNationwide

  • the_rowdy_red TheRowdyRedhead (@the_rowdy_red) reported

    @AskNationwide hi there, I need to order a new debit card but trying to find how to do this on your website is impossible

  • julie84gw julie (@julie84gw) reported

    @AskNationwide Hi you stated they have until midnight on 7th to take or release the payment and they have still not done this Spoke to BA they can’t help

  • LorienFlower LorienFlower (@LorienFlower) reported

    @AskNationwide Thanks, but you’ve said that before and it doesn’t address the problem. If someone requests a reasonable adjustment then just saying ‘no’ isn’t an acceptable (or legal) answer. Can you advise on how I can take this further @RNIB @guidedogs?

  • garethvaughan40 garethv1969 . (@garethvaughan40) reported

    @AskNationwide I read on your site loans can be 2 hrs if going to a nationwide acc??

  • hims5677 Stephen Hims (@hims5677) reported

    @AskNationwide been waiting for my matured account to move to a loyalty fixed rate, is there a problem.

  • citizenmatta Matt (@citizenmatta) reported

    @AskNationwide I didn’t realise potential fraud issues weren’t considered unimportant yet nationwide cannot be contacted because they’re not open. This is a joke!

  • Dr_K_MedicOptom Dr Khalid @Tradingmedic (@Dr_K_MedicOptom) reported

    @AskNationwide Your service is horrendous, I have had my account blocked and I've spoken to your customer services agents and they cant get through to the fraud team and keep cutting my call, its disgusting, I can't access my account, you need to sort this, or I will sue you in a small claims

  • Zeiss40 John Barber (@Zeiss40) reported

    @AskNationwide There is no facility to talk to anyone about savings on this number - Savings is not an allowed option !! Twitter is the only way l have been able to contact a human being !! Even the branch can't help. What's going on ??

  • Bobby04300555 Bobby (@Bobby04300555) reported

    @AskNationwide It says its experiencing a technical problem please restart app to try again..I restart it and nothing happens...ive got Restart option and service availability option but still can't get into my online account..