Nationwide

Is Nationwide down in Swalwell, Gateshead, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swalwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swalwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swalwell, Gateshead, England 12/12/2025 03:40

December 12: Problems at Nationwide

Nationwide is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Swalwell, England

Latest outage, problems and issue reports in Swalwell and nearby locations:

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • FortemEducation Fortem Financial Management (@FortemEducation) reported

    More mortgage lenders announcing mortgage rate cuts today with @AskNationwide leading the way with First Time Buyer & Existing Customer Rates reducing..

  • SallyMi83941850 Sally Miller 💙 (@SallyMi83941850) reported

    @AskNationwide Just tried to do a bank transfer and couldn’t due to technical issues?

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide I lost it on 30th March and cancelled it through the app on that day. I was told I should get a new one within 5 working days

  • hazeralph Hazel Ralph (@hazeralph) reported

    @AskNationwide currently not receiving SMS to enable me online access. am overseas. It is not my issue as have received multiple other SMS today. Pls help 🙏

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide Understand the consequences of any help offered.

  • ComputeExpress James Tide (@ComputeExpress) reported

    @AskNationwide why do you pay such a poor interest rate on savings but do your upmost to help people with mortgages?

  • TKoppite TheGreatKoppite (@TKoppite) reported

    Just had a DM from these idiots at @AskNationwide who passed on my details to the same complaint team who are causing the problem despite my specifically stating I need a response from Litigation and Term Expire Team, not Complaint dpt. I don't need another email from the same

  • donnahaskett donna haskett (@donnahaskett) reported

    @AskNationwide hi had a notification on app to say 5% cashback had been paid but it hasn't gone in to any of my accounts? Seems a few ppl have had this issue looking at tweets

  • paulwill70 Paul T Williams (@paulwill70) reported

    @AskNationwide I have paid 126 monthly credit card payments without issue. I had an accident missed 2 and you put my account onto the parasites that are Moorcroft. I call you and offer to make full payment and you refuse WTF??

  • TKoppite TheGreatKoppite (@TKoppite) reported

    Team there. It's so frustrating but if @AskNationwide want a fight they have got one. I am not going to be bullied by them or anyone else. Prayer and some love might help. 🙏 Cheers. Will update tomorrow. 💖