Nationwide

Is Nationwide down in Swalwell, Gateshead, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swalwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swalwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swalwell, Gateshead, England 11/26/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (24%)

    Website (24%)

  3. Transactions (7%)

    Transactions (7%)

  4. Login (7%)

    Login (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Swalwell, England

Latest outage, problems and issue reports in Swalwell and nearby locations:

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • djrockyboss Rocky Britjam Boss (@djrockyboss) reported

    I can’t lie, I’ve never had any issues with @AskNationwide prior to Tuesday. Tuesday they messed me up and within 24hours of hearing my concern they have contacted me 4 times. Today they have resolved the issue and apologised twice 👏🏾#WhatGoodCustomerServiceLooksLike

  • DeeJayRandom DEEJAY RANDOM (THE STEEL DEVILS) (@DeeJayRandom) reported

    @AskNationwide The damage is done so you can’t really help. I hope your company learns from this and puts in place measures to either stop this happening again and have more transparency for your customers/members when it all comes on top.

  • Simplybeautyon1 Simplybeautyonline - Avon (@Simplybeautyon1) reported

    @AskNationwide We are supposed to visit my 90 year old mother tomorrow who is in a care home and has Alzheimers and collect my 91 year old father in law who lives alone, for Christmas. How can we do this without a car? Most unhappy and unimpressed as we pay for this service.

  • natasha_prigg Natasha Prigg (@natasha_prigg) reported

    @AskNationwide The issue is still not resolved. A payment is not showing up in my son’s flex one account. I was the sender (from another bank) and it’s confirmed as leaving my account. This was on Tuesday.

  • RyanStrachan11 Ryan Strachan (@RyanStrachan11) reported

    @AskNationwide Hi Kiri, it was still not working yesterday and the payments that were originally put though haven’t been processed.

  • Virgin_central Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England

    @AskNationwide Nope same issue

  • smallhall01 Lisa (@smallhall01) reported

    @AskNationwide I called yesterday and the guy on the phone said the problems were ongoing Halifax saying the payments gone.. your saying it hasn't been received yet?? Which is it

  • in_mules Mules In Japan?💙 (@in_mules) reported

    @AskNationwide Definitely not working normally!Sending bank can provide date and time payment hit Nationwide,Nationwide saying no knowledge of it. Even offered the reference no but staff on phone said there isnt the facility to search on reference numbers. Guessing it's formal complaint route

  • ruthhogarth Ruth Hogarth (@ruthhogarth) reported

    @AskNationwide I’m not sure you can call the issue resolved if payments in the queue were bounced back to the sender - now closed until January 4th.

  • OniWalking WalkingOni (@OniWalking) reported

    @AskNationwide @KattFrazer so your basically saying your money should be in ur account and if its not then its not our fault or problem go talk to who the money was sent by, this is stupid, have you just lost all of our payments?