Nationwide

Is Nationwide down in Swalwell, Gateshead, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swalwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swalwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swalwell, Gateshead, England 12/08/2025 08:20

December 08: Problems at Nationwide

Nationwide is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Swalwell, England

Latest outage, problems and issue reports in Swalwell and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • L0rd_Tom Tom (@L0rd_Tom) reported

    @AskNationwide hello I sent a payment to a different account earlier and it has yet to receive. The money is showing as having left my account though. Please can you help confirm where this money is as it’s causing me some concern?

  • JustAdNauseum Chris Hole (@JustAdNauseum) reported

    @AskNationwide Is it true that this absolute mess has been caused by an error while switching systems to a Microsoft Cloud based service? If so, you know what's wrong and will have at least some idea how long it will take to fix. That information is not yours to keep to yourself, get talking.

  • Ryan_Edw Ryan_Edwards (@Ryan_Edw) reported

    @AskNationwide Are there issues with money going into accounts?

  • cathstead Catherine Stead (@cathstead) reported

    @AskNationwide Why is there a payments issue on my Flexaccount

  • cogings_dean Dean Cogings (@cogings_dean) reported

    @AskNationwide Q1. Am I right in my understanding that everything is working again now but you just have the backlog to get through which is going to take several hours? Q2. Did you try turning it off and on again?

  • MarkBro22301157 Mark Brown (@MarkBro22301157) reported

    @AskNationwide I’ve managed to find someone who could top up my electric, thankfully..but if this isn’t sorted it’s going to be food I need tomorrow morning? Wtf

  • AmyLouiseBurto3 Amy-Louise Burton (@AmyLouiseBurto3) reported

    @AskNationwide The issue is people are due to be paid and haven't received their wages, no one can move money from the account if they haven't got any in it.

  • sscde Chris E (@sscde) reported

    @AskNationwide @bigbossman1987 ‘Ongoing fault’ doesn’t mean no updates can go on the site. What are your teams doing to fix it? They (should!) know what the issue is, so just say ‘X caused the issue, Y is what we are doing to fix but we can’t say 100% when it will be fully working’ is better than silence…

  • RyWills94 Ry (@RyWills94) reported

    Why is it @AskNationwide always have issues with their fps, sort it out!

  • EuphoriaNumb Numb Euphoria (@EuphoriaNumb) reported

    @AskNationwide @ShakeyDay Update: the website has changed. I think we're all going to be okay by tomorrow.