Nationwide

Is Nationwide down in Swalwell, Gateshead, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swalwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swalwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swalwell, Gateshead, England 07/04/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (24%)

    Mobile App (24%)

  3. Login (21%)

    Login (21%)

  4. Website (15%)

    Website (15%)

  5. Transfer (9%)

    Transfer (9%)

Community Discussion

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Nationwide Issues Reports Near Swalwell, England

Latest outage, problems and issue reports in Swalwell and nearby locations:

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • scarymorrissey Malcom Tucker (@scarymorrissey) reported

    @AskNationwide Website

  • 1975ExcelGeek The1975ExcelGeek (@1975ExcelGeek) reported

    @AskNationwide - been in the app now for over an hour waiting to speak to someone and you have disabled the function where previously you could send a secure message Enough is enough now, there is always a problem it seems every month. Time to move banks sadly

  • ilkleymax Anna (@ilkleymax) reported

    Fair play to @AskNationwide. They realised last night I was unlikely to be spending money at a DIY shop, let alone 3 payments in quick succession. They phoned and messaged me to alert me. New card issued and payments refunded already. Excellent service.

  • Jax9998 Jackie Steele (@Jax9998) reported

    @AskNationwide hi - who could I speak to about my mortgage offer (we are ready to exchange and about to run out of time and may have to wait 5 working days due to a delay from my solicitors 😡) thank you

  • gilfewings gil fewings (@gilfewings) reported

    @AskNationwide Just asked for my card and pin to be sent to my nearest branch, but this 'isn't an option'. If you really are, as you say you are, committed to customer safety and service, why not provide this simple adjustment?

  • gilfewings gil fewings (@gilfewings) reported

    @AskNationwide just switched to you from another bank, asked for the new card to be sent to my branch as I live in flats and post isn't safe. But I can't have that option!!! Which seems ridiculous if you want to help keep customer accounts safe!!!

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide But everytime I have called I’ve been told there is nothing they can do is fustrating and your team being as confused as myself says it all to me that they do not what to do to resolve this issue

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide Hi I have advised them multiple times as I said I called up your customer service team i also contacted the branch they all said they nothing they can do I’m stuck in a situation no one is able to help me with at all so yes I understand what you are saying

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide Hi I have tried everything to sort this out and everyone has said they are not able to help or stutter when I’m ask them a general question they are as confused as I am in the situation and they told me honestly they do not know what to do

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide Could you please help me out with this as it is very frustration having to do it every single time to make some payments it should be smooth sailing without and issue this process seems like I have gone backwards in the online banking industry