Nationwide

Is Nationwide down in Swalwell, Gateshead, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swalwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swalwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swalwell, Gateshead, England 01/26/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (27%)

    Website (27%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Swalwell, England

Latest outage, problems and issue reports in Swalwell and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Fergalson Pete (@Fergalson) reported

    6 working days without a peep from the complaints team @AskNationwide. Having been told to expect some contact within 5 working days by 2 call handlers and a manager, I am once again experiencing a complete failure in process. Why have SLAs if you can't meet them?

  • KevT1987 Kev (@KevT1987) reported

    Hi @AskNationwide I'm looking to increase my monthly repayments on my mortgage but can't find the right page on your website as the 1 I clicked on says application not available at this moment

  • beesmade Beth Hartley (@beesmade) reported

    @AskNationwide None of these help my client with motor issues. The card reader helps a bit but when someone needs to read a very small number on a screen and they have a tremor, and nobody is allowed to help (I understand why, don’t get into that please) you make things very difficult

  • fuglyfairy Kt (@fuglyfairy) reported

    @AskNationwide You issued the cheque, I use the facilities in branch all the time. Why could I not just pay it in? It's ridiculous. You've lost a customer.

  • AndreaB3020 AndreaB💙 (@AndreaB3020) reported

    @AskNationwide Yep, tried twice, had dis ucas code ready as per the website but not asked to enter at any point. He’s going to look elsewhere now which is a shame after banking with nationwide for 18 years

  • GJS41991 Greg James (@GJS41991) reported

    @AskNationwide Why ? What does this resolve… id rather tell twitter your service is terrible

  • gaz87welshl Gareth DaviesⓋ (@gaz87welshl) reported

    @AskNationwide please help me get my IBAN number asap

  • fuglyfairy Kt (@fuglyfairy) reported

    @AskNationwide utterly disgusted that you issue a cheque in joint names & your branch assistant demands I open a joint account. I'm independent I don't do joint. Telephone CS team has sorted the cheque but I've joined @Metro_Bank this not 1950! I will not be dictated to

  • inofftheposts Speirso (@inofftheposts) reported

    @darrenhayman @AskNationwide Man alive Darren, you’ve had a pretty awful 24 hours. And there is nothing more frustrating than being made to jump through needless hoops to sort out lost cards so shame on @AskNationwide Take it easy fella and get well soon!

  • gregg_rm Gregg (@gregg_rm) reported

    @AskNationwide I keep receiving a 'technical problem' when trying to access my credit card statement - is this a known issue?