Nationwide

Is Nationwide down in Swalwell, Gateshead, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swalwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swalwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swalwell, Gateshead, England 01/23/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Swalwell, England

Latest outage, problems and issue reports in Swalwell and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisChambers50 Chris (@ChrisChambers50) reported

    @AskNationwide My customer number

  • Di_Smitherman Diane Smitherman (@Di_Smitherman) reported

    @AskNationwide I am trying to get help regarding a refund I have not received although the company say they have sent. It looks like a can’t communicate via email anymore. Virtual assistant not helpful.

  • LadyMuck75 Tay 💙 😷 (@LadyMuck75) reported

    @AskNationwide can you please confirm whether customer money is being invested in polluting companies or green companies? #Customer #Green #SaveThePlanet

  • kitcat1991 Cat Anderson (@kitcat1991) reported

    @AskNationwide Disgusted by the service I’m getting with NW, had a confirmation email saying funds for our mortgage would be with us on the 18th, confirmed with the NW advisor we are moving the 19th and today NO FUNDS or communication as to why .... we will be homeless come 12

  • ChrisChambers50 Chris (@ChrisChambers50) reported

    @AskNationwide hi, I want to do a account switch. Where can I find the number the website is asking for. I will be switching from Tesco to Nationwide but struggling to find the number I need. Many Thanks I do have a nationwide account.

  • ROBYER1 Rob Farthing (@ROBYER1) reported

    @AskNationwide I am unable to send money from my Flexdirect account to an external account I always transfer funds to due to a technical problem. However, the service status says everything is working fine. What's going on? Using the Android app

  • DameMatti Dame Matti 💛🇬🇧💛 (@DameMatti) reported

    Hey @AskNationwide any chance you can fix the app, banner at the bottom of my current account (pay/move money, manage overdraft, settings) it disappears v/quickly every time, also can no longer use 'activity from' screen just goes grey & nothing after that, I've cleared the 1/2

  • brontemysteries The Red Monarch (@brontemysteries) reported

    My husband and I laughed when we saw that @AskNationwide advertised being a number 5 on a recent poll about customer service. But after a MONTH of trying and failing to get anything approaching customer service from them i they n they should be at 500th

  • severedelays Severe Delays (@severedelays) reported

    Yesterday I mentally prepared myself to do battle and wade through the @AskNationwide website and phoneline to get a simple bit of information that is generally made near impossible to get...and found several extremely helpful guides and all the information on their site.

  • EmCleaver24 Emma Cleaver (@EmCleaver24) reported

    @AskNationwide why are your lines still close at 9.15am when it says on your website that they open at 8.30am? Yet another frustration in what has already been an unnecessarily long process 😤