Nationwide

Is Nationwide down in Stevenage, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stevenage, Hertfordshire, England 01/02/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamClewes Graham Clewes (@GrahamClewes) reported

    @AskNationwide Another day goes by and no email comms received. Yet having called yesterday (against our expressed wishes) there must be something to communicate with us. Presumably not important enough to wrote down?

  • Judebissett Jude Bissett (@Judebissett) reported

    @AskNationwide Amazing. I knew that from the website. Do you have any idea how long I was holding to wait for my call to be answered? And you don’t even get any indication of where you are in queue. And, I repeat, this is for an account I pay for. I have a simple query.

  • craigsaddy Craig Addy (@craigsaddy) reported

    @AskNationwide hi. I sent you a letter over two weeks ago asking for a credit card to be closed and it’s not been done. Please can you help.

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Have you actually got access to a joined up @AskNationwide customer care system to deal with this and you have read the file and can see how poor this has been or are you blinded on this?

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Case NBS 7658000 refers, phone initially went to LSG in May (yes May!) and now needing 3rd repair due to clear quality control issues. The poor communications, customer service (including Nationwide forgetting to pass on) and lack of ownership from Nationwide is unacceptable.

  • albaugh_er Eleanor New gov. needed (@albaugh_er) reported

    @AskNationwide Being a customer is hard work. Issue no 1 you refused to do what you said you would, deal with complaint and months later after refusing to communicate with ombudsman, now resolved in our favour. Now you are at it again. Because you failed to deal with us in 30 days we suffer.

  • fedgarrr Faye (@fedgarrr) reported

    The cheek of Nationwide @AskNationwide. Firstly I complain about a v rude customer service rep who put the phone down on me, Katrina. Next thing I know I get a call from her colleague making excuses for her. Take some accountability for your actions and genuinely apologise.

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide I spoke to your Member Relations Consultant this morning, he advises nothing he can do and that @AskNationwide don't provide customer care over and above if something goes wrong (can't imagine that will Debbie Crosbie's view?) my complaint is about @AskNationwide #poorservice

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide is there a limit on how much I can pay in if it’s in coins? Also how do I access my travel insurance?

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide I raised with @AskNationwide as a specific @AskNationwide issue 2 weeks ago, your team forgot to pass it on🙄 I followed up on Friday and your Member Relations Consultant advised he was escalating, having heard nothing 5 days later I had to call him again as no response...