Nationwide

Is Nationwide down in Stevenage, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stevenage, Hertfordshire, England 11/21/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • knoweuro Knoweuro 🇬🇧🇳🇴🇮🇸🇱🇮🇨🇭 (@knoweuro) reported

    @AskNationwide What good will that do? I want to SPEAK to someone as your website which about 44 times I am told to look at (meanwhile the call could have been answered) does not deal with MY ISSUE. Answer the phone!

  • frsrgrrw Fraser Garrow (@frsrgrrw) reported

    @AskNationwide no, directly from your website

  • ChrisJGGrady Chris (@ChrisJGGrady) reported

    @AskNationwide Hi Nationwide - is your internet banking having some issues?? I can’t log in through the desktop

  • RachaelC86 Rachael Collett (@RachaelC86) reported

    @AskNationwide because that's nationwides timescale to repond to complaints even though you have admitted to taken £332 in error

  • wilearl Will Earl (@wilearl) reported

    Hi @AskNationwide have been trying to speak to someone regarding my mortage, tried online chat and also calling but been on the phone waiting for over 20mins.... please can you help? Thanks

  • steevecopping Steevecopping (@steevecopping) reported

    @AskNationwide you could help with this crisis by removing your onerous arranged overdraft interest rate...

  • wisernotolder57 Bordersgirl57 (@wisernotolder57) reported

    @AskNationwide why is it impossible to speak to a human being? What documents do I need to change the surname on an account?

  • BenAshelford1 Ben Ashelford (@BenAshelford1) reported

    @AskNationwide OK. When you block my account online, can I still use cash points to withdraw? I'll need to withdraw when I move current accounts tomorrow. After 18 years with you I've finally had enough of this nonsense.

  • RachaelC86 Rachael Collett (@RachaelC86) reported

    @AskNationwide help and support would not be taking £332 from my account and then tell me i have to wait until the person who made the error to come back to work! And when i complained get told your timescales are 5 working days...my bill timescales are today!! Disgusting!

  • dawnie2305 Dawn Gifford 💙 (@dawnie2305) reported

    @AskNationwide is there any problem with the nationwide online banking app because all day I've been getting a message up whenever I tried to load the app saying sorry having a technical issue at the moment. I have reinstalled the app and it's still not working