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Nationwide

Nationwide down? Current status and problems in Stevenage, Hertfordshire, England

Some problems detected

Users are reporting problems related to: login, website and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Nationwide

Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 26% Website (26%)
  • 26% Mobile App (26%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 1% Withdrawals (1%)

Live Outage Map Near Stevenage, England

The most recent Nationwide outage reports came from the following cities: Letchworth Garden City, and Luton.

CityProblem TypeReport Time
Letchworth Garden City Mobile App 7 days ago
Luton Mobile App 1 month ago
Luton Mobile App 2 months ago
Hitchin Mobile App 7 months ago
Luton Transactions 11 months ago
Hertford Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • S_eastwood
    Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • S_eastwood
    Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • BenjiBoyW
    Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • MyHertfordshire
    My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • _LukeSwann
    Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • maxprovider
    Maxprovider (@maxprovider) reported

    @GBPolitcs @danwootton @AskNationwide All under threat and coercion of having my account frozen and closed...which lets be honest, we all know that'll happen anyway, they just need to be able to say they followed due process. It is invasive, dystopian and leaves vulnerable service users at risk of having access to

  • payneardo
    Dave Payne (Payneardo) 😇 (@payneardo) reported

    @AskNationwide Ok thanks, so if i don't get a debit card, how i can make a payment from it ? Can I get the info from the branch & if nothing arrives do I class it as lost as I cant even access online banking yet as no information for that

  • PurleyBirds
    PurleyBirds (@PurleyBirds) reported

    @AskNationwide the app won’t allow me transfer money but says planned updates don’t start until 10pm. Is this an app problem or a problem with my account?

  • shazza697
    shazza69 (@shazza697) reported

    @AskNationwide Awful company 🤯

  • gillg29
    Gill 🐶 #SaveOurNHS💙 #FBPE 🐾⚽️ (@gillg29) reported

    @AskNationwide Away from home. Needed to pay a bill for services. Nationwide app didn’t accept new payee without card reader. Used Halifax app- no issues- accepted my biometrics when I logged in. Now Nationwide app won’t allow a transfer to replace money in Halifax! Useless Nationwide app!

  • tifosiyas
    Yas (@tifosiyas) reported

    @JoJoDan73 @AskNationwide I’m having the same problem! Did you manage to sort it out?

  • catlow81164
    ECatz (@catlow81164) reported

    @AskNationwide why do you make it impossible to speak to somebody? Absolutely fed up talking to a chat bot being sent in circles to resolve an account issue.

  • deanpcmad
    Dean (@deanpcmad) reported

    Why is it that @AskNationwide needs a card reader in 2025? Even on mobile when I have to use my fingerprint twice to login to my phone and then the app 🙃

  • JoJoDan73
    Jo Daniel (@JoJoDan73) reported

    @AskNationwide latest app update no longer allows payment to credit card with 'zero balance', despite a large pending balance! Also there's no longer a total shown for the pending balance. Such backward steps, not customer-friendly. 😭 Please put things back the way they were!

  • tifosiyas
    Yas (@tifosiyas) reported

    @AskNationwide The app has changed and now I can’t find when my credit-card bill is due or how much I need to pay. Please help!