Nationwide

Is Nationwide down in Stevenage, Hertfordshire, England?

Some problems detected

Users are reporting problems related to: login, website and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stevenage, Hertfordshire, England 02/18/2026 15:00

February 18: Problems at Nationwide

Nationwide is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Mobile App
United KingdomHitchin Mobile App
United KingdomLuton Transactions
United KingdomHertford Mobile App
United KingdomLuton Login
United KingdomLuton Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • brendan_crossan Brendan Crossan (@brendan_crossan) reported

    @AskNationwide As a ‘valued’ customer I remember the days you used to make fun of “brand new customers only” deals, now this “Rates on some savings accounts, including ISAs, are increasing for new accounts opened from 17 March” 😤

  • mikelloydjones Michael Lloyd-Jones (he/him) (@mikelloydjones) reported

    @AskNationwide Hi, I can't find the webchat function. Its really well hidden. All I want to do is ask you to send me a recent statement but it feels impossible

  • kirstmichelle95 Kit 🤍 (@kirstmichelle95) reported

    @monzo someone has sent me some money from their @AskNationwide account but I haven’t received it yet? Can you help?

  • katyvans Katy Vans Dammit (@katyvans) reported

    @AskNationwide 2/2 U sent a bank card for my savings account to my ex (not been together for 9 years). he got in touch to tell me of your horrendous **** up. You need to contact me NOW to sort this out + you gave him addresses that I lived in after we split up. Protecting my security much?

  • ktpnuts Katielou xx (@ktpnuts) reported

    @AskNationwide Hiya, if you have sadly been scammed and unfortunately informed by yourselves it's not a bank lose and to liase with the other third party company but they advise they won't help and block contact how do I escalate please?

  • jurgenschmidt0 John Smith (@jurgenschmidt0) reported

    @AskNationwide Your media/marketing people should be sacked! All of your adverts are ******* awful

  • KimGlennonAlty Kim Glennon-Alty (@KimGlennonAlty) reported

    @AskNationwide Argh!!! Line is closed so phone put down

  • sugarbuzz83 Sarah V (@sugarbuzz83) reported

    @GoodallMiss @AskNationwide Don't apply for a nationwide account! Look through all the problems on here, its been the worst bank since November.

  • MatthewParkin1 Matt P (@MatthewParkin1) reported

    @AskNationwide Hi, been trying to do a balance transfer on my Nationwide credit card for the last couple of weeks, but every time I get to the final screen it says technical error. Any ideas why?

  • Kizzia30 Kizzia Mildmay🦻🏳️‍🌈 (@Kizzia30) reported

    I’ve watched @AskNationwide advertise several jobs on LinkedIn over the past couple of days without posting the salary information. As a customer I’m surprised & unhappy at your lack of transparency on pay for roles you’re hiring. Why should any candidate waste their time on you?