Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Stevenage, including 0 direct reports.
- The most common problems reported in this area mention Transfer.
- Transfer (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stevenage, England
The most recent Nationwide outage reports came from the following cities: Luton, and Shefford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Transfer | 24 days ago |
|
Shefford
|
Website | 2 months ago |
|
Letchworth Garden City
|
Transactions | 5 months ago |
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Letchworth Garden City
|
Mobile App | 5 months ago |
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Luton
|
Mobile App | 6 months ago |
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Luton
|
Mobile App | 7 months ago |
Community Discussion
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Nationwide Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Scott Griffwood π³οΈβπ (@S_eastwood) reported from Luton, England@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost Β£375 to be done
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Scott Griffwood π³οΈβπ (@S_eastwood) reported from Luton, EnglandDreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Ben Walsh (@BenjiBoyW) reported from Kimpton, England@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Luke Swann (π¦’) (@_LukeSwann) reported from Hexton, England@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England@AskNationwide customer services very helpful with helping me with my query which has been solved
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Ransley (@Yellowtillidie) reported@AskNationwide You got this issue again today?
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the pompey pope (@thePompeyPope) reported@AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service
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Heather Finlay ποΈKPSSππ€π (@LuxuryMoon) reported@AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I donβt want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style
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Becky (@RLHobs) reportedYou are a great bank, but your app is awful. Constantly crashing. Please sort @AskNationwide
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Michael Bolton (@MichaelBoltonA) reported@AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?
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Shaun Toole (@garabaldired) reported@AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"
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PLOD WHITFIELD (@NEILNeilwhits) reported@AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?
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Johnboy Scott π΄σ §σ ’σ ³σ £σ ΄σ Ώπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Johnboy014) reported@AskNationwide Thank you for the Β£100. A loyal customer π Oops,not a loyal customer. At least the Ceo has a good bunch of π·π·π· π€πππ‘
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JTB (@fimbisj) reported@AskNationwide why is your telephone number for customers 03457302011 such rubbish? Whatβs wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible
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Helen (@hjs2309) reported@AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?