Nationwide

Is Nationwide down in Stevenage, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stevenage, Hertfordshire, England 11/30/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahmccarten Sarah McCarten-Williams (@sarahmccarten) reported

    @AskNationwide The webchat isn't working!

  • TillyMaeMill Tilly-Mae Millbrook (@TillyMaeMill) reported

    Just had the most appalling customer service over the phone @AskNationwide. I told the employee that if they couldn’t solve my problem, I would move all my money to a competitor, and he told me I should. I asked for his name (so I could make a complaint), he then hung up- Awful.

  • hls1978 H🏖🗺 (@hls1978) reported

    @AskNationwide Hi for the last 3 weeks or so, every time you open the app it doesn’t open, just a blank screen. Have to swipe off the bottom and reload. Really annoying! Is there a fix for this please??

  • Tenerifetim10 Sunny Bhoy (@Tenerifetim10) reported

    @AskNationwide But is there a big discrepancy in the value of the support ?

  • ma_brooks Mark Brooks (@ma_brooks) reported

    @AskNationwide hi there. Is there a known problem with the mobile banking app? It keeps freezing when it starts up. I have deleted and reloaded it several times and it keeps happening. No issues with any other apps. I’m using it on an iPhone 7 with iOS 15.1

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @AskNationwide @AskNationwide even if the customer doesn’t take any of the money out at the branch? 💷💷💷💷

  • jack7232 jackwillistv (@jack7232) reported

    @AskNationwide hi need some help I see a payment on my account that I didn’t make

  • beckydean120909 Becky Dean (@beckydean120909) reported

    @AskNationwide Trying to get hold of someone to discuss an old legal and general life insurance policy over the telephone and getting no-where. Please can you help?!

  • Lottie_sparkles Lottie Swales (@Lottie_sparkles) reported

    The reason I will always bank with @AskNationwide Never bad customer service and always a genuine pleasure with staff!

  • Ama03493809 Ama (@Ama03493809) reported

    @AskNationwide how do I close down an account using the app?