Nationwide

Is Nationwide down in Stevenage, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stevenage, Hertfordshire, England 12/09/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • odd_wife Odd_wife 🦖🌼 (@odd_wife) reported

    @AskNationwide I would like to thank Kelly on your customer service team who helped me out with a problem caused by #Argos & their faulty system where they charged me twice (a glitch they know they have) which wiped my bank account. Kelly was helpful and set my mind at easy 👏

  • boredgeographer Dave Smith (@boredgeographer) reported

    @AskNationwide I recently tried to open and switch to a nationwide flexplus current account but kept getting an error message. Is this being fixed? many thanks

  • cambusbridge Camilla (@cambusbridge) reported

    @AskNationwide My current and joint accounts aren't showing on my app. Are you guys having issues or is this something I need to call up about?

  • AdpTiling ADP TILING (@AdpTiling) reported

    @AskNationwide Absolutely appalling service. Here you are closing branches yet your telephone calls WILL NOT CONNECT !! YOUR CHAT SERVICE WONT WORK HOW AM SUPPOSE TO GET MY ISSUE RESOLVED ????

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @AskNationwide switching my direct debit/bill paying account from monzo to you. As saw switching offer and also I wasn't 100% happy with monzo anyway past couple years. Got my account info in text over weekend and some emails but no customer number. How do I sign into the app?

  • dave28263 Dave (@dave28263) reported

    @AskNationwide Been sitting here on hold for ages because the bank is a bag of ****

  • AdpTiling ADP TILING (@AdpTiling) reported

    @AskNationwide Your webchat don't work either!! Appalling service how am I suppose to get my banking issues sorted ???

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide @zsllondonzoo I have pages and pages of criminal service from the Nationwide - some of your people are good and some wilfully provide bad service, from playing games to clear incompetence. If the CEO isn’t interested in serving members what does that say about you?

  • boredgeographer Dave Smith (@boredgeographer) reported

    @AskNationwide Thank you for your help, I have just tried again and it has worked.

  • LyndieLou100 Lynda Rayson (@LyndieLou100) reported

    @AskNationwide You haven’t answered my point why I was cut off twice so you staff cut us off to keep their SLA and call figures down!