Nationwide

Is Nationwide down in Stevenage, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stevenage, Hertfordshire, England 01/19/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamesmeredith James Meredith (@Jamesmeredith) reported

    @AskNationwide I have had absolutely disgusting service from Nationwide. You need to get back to basic and then start helping other people when you’ve sorted that.

  • ELIO_P_THFC Elio (@ELIO_P_THFC) reported

    @AskNationwide you have just given me by far the worst customer service experience I’ve ever had from any organisation, and as a customer of over 20 years I’m now so almost certainly moving every service I use with you to one of your competitors. You need to do better.

  • SoTheYearIs The year is... (@SoTheYearIs) reported

    @AskNationwide Hi, please can you tell me how many days it should be after a valuation until an update or mortgage offer is received? A broker is saying there will be no update until 18 working days after valuation by yourself! This can’t be right? puts the purchase in jeopardy..

  • NathanM92__ Nathan (@NathanM92__) reported

    @AskNationwide am I able to send money to people I’ve not sent to before without my card reader? Keep getting error message

  • Zachary__reeder zachary f reeder (@Zachary__reeder) reported

    Just a warning for everyone @AskNationwide customer service agents try and say you can't record the conversations with them, by uk law any company that warns you of recorded calls you can also record the calls that is their consent. Constant lies. I implore you to use anyone else

  • stevofirstbrook stephen firstbrook (@stevofirstbrook) reported

    @AskNationwide my father's been trying to pay for his shopping with this card and also use the cashing but it keeps cancelling the transaction. When I check the service status it says no problems. But there clearly is. How does a 74 year old get intouch at this time of night

  • LB95LB LB (@LB95LB) reported

    @AskNationwide Every single time I try to make an online or app payment I get told there's a service error. How can I get this looked into? Also, the website chat service is useless. Every message I sent I had an instant reply "your message is too long" or "i don't understand"

  • SaneTandroo TheWestLochRogue (@SaneTandroo) reported

    @AskNationwide Thanks, I'd rather do it online....so will wait on the site being fixed. I just wanted to know your web team were aware and taking action.

  • Jayne70302874 Jayne (@Jayne70302874) reported

    @SusanGreenExo @AskNationwide 'Kind & respectful' - have a campaign to show what it actually means because so many folk think it means you cant disagree with them over the issue or say ' no' to them. Which,in actual fact, is a very dangerous message🤔 We need more ' respectful' debate,even if it upsets some

  • palace65 Chris Curtis (@palace65) reported

    @AskNationwide I'm a nationwide customer. I do not hold any savings with you. I know your interest rates are bad.