Nationwide

Is Nationwide down in Luton, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Luton, England 01/17/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • vicki_isitt Vicki (@vicki_isitt) reported

    @AskNationwide You don’t help first time buyers on shared ownership (as that’s all they can afford).

  • samhfarrell Sam Farrell (@samhfarrell) reported

    @AskNationwide So turns out this tweet is a lie, it's just not possible to get meaningful support for Nationwide products through *any* digital comms medium. I've been trying for weeks. Plus, none of the staff know what's going on, each response is from a different rep 1/2

  • oaptobe anntwacky (@oaptobe) reported

    @AskNationwide hi I have sent a message on Facebook messenger I need some assistance but am in Canada and cannot phone. Cards not working I hope you can help thanks

  • MikeIona Iona Brand (@MikeIona) reported

    @kirstywellcoat You really ought to @AskNationwide about that. Full service banking from a mutual society.

  • samhfarrell Sam Farrell (@samhfarrell) reported

    @AskNationwide and they all tell you something different. Most don't even read a few messages back to see what the conversation is about. Obvs not down to individual staff; it's a failure of training and management. Utterly shambolic. 2/2

  • vrushika_valand Vrushika Valand (@vrushika_valand) reported

    Honestly worst customer service ever. Do not open a bank account with @AskNationwide

  • Dickieytfc David Down (@Dickieytfc) reported

    @AskNationwide really disappointed again,FlexPlus customer pay my monthly fee, going on holiday so filled in my details and my medical conditions and got refused cover, what do you cover for my monthly fee. I’m sure what I have paid over the years would cover me.

  • CarolinePrice99 HRH Princess Caroline (@CarolinePrice99) reported

    @ChaseSupport hi if I transfer £15k into a chase account what interest rate will I get? Currently with @AskNationwide with an awful rate.

  • Rachel13Ed Rachel Edwards (@Rachel13Ed) reported

    @AskNationwide Yes, that’s my problem. My nearest branch is a 15 mile round trip so I really need a way to pay in more than 5 bags. Just as a one-off. Is this possible?

  • gwyneddll Gwynedd Lloyd (@gwyneddll) reported

    @AskNationwide Also, this is all a crisis partly because they have been slow, then gave us a 3 week extension that includes 2 days of public holidays…