Nationwide

Is Nationwide down in Luton, England?

Problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Luton, England 12/31/2025 11:20

December 31: Problems at Nationwide

Nationwide is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DbaHenderson David Henderson (@DbaHenderson) reported

    @AskNationwide making you aware your systems are having issues, can't transfer money on the app. Reinstalling make no difference.

  • tastarte Dr. Troy Kaighin Astarte (@tastarte) reported

    @AskNationwide hi. Need help with current account switch. My date has been and gone with nothing from you. Accounts are opened but nothing switched and no bonus.

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @AskNationwide rubbish customer support.

  • mattmaunder Matt Maunder (@mattmaunder) reported

    @KeighleyWest @AskNationwide @AskNationwide other people including myself are having the same issue. Please stop fobbing people off with canned responses and fix your back end systems.

  • SusanaPP2 Susana P P (@SusanaPP2) reported

    @AskNationwide Done all that and again as a new customer I sm disappointed this is an issue

  • KeighleyWest Keighley West (@KeighleyWest) reported

    @AskNationwide I need to transfer between my accounts and it’s saying service issue 🤬🤬🤬

  • tastarte Dr. Troy Kaighin Astarte (@tastarte) reported

    @AskNationwide I tried that and didn’t get a reply. Hard for me to use when I’m working during the day. Guess I’ll try again.

  • JackieLidbetter Jackie L (@JackieLidbetter) reported

    @AskNationwide internet banking and app not working to transfer money between my own accounts or make a payment to someone else please look into this asap as bills will make me overdrawn if I can’t transfer today!

  • mollysmummy007 Nicola hughes (@mollysmummy007) reported

    @AskNationwide you block my card and don’t bother to contact me when you suspect fraud! Just spent the last 40 minutes trying to sort it out and have been asked more questions than a Mastermind contestant. No apology, no decent service, shame on you.

  • KeighleyWest Keighley West (@KeighleyWest) reported

    @AskNationwide Mobile app. Funny how you never seem to know of any problems!! I need to get to my money!!