Nationwide status: access issues and outage reports

Problems in the last 24 hours in Luton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Luton, England

The most recent Nationwide outage reports came from the following cities: Luton, Shefford, and Leighton Buzzard.

City	Problem Type	Report Time
Luton	Transfer	11 days ago
Shefford	Website	1 month ago
Leighton Buzzard	Transactions	2 months ago
Letchworth Garden City	Transactions	4 months ago
Letchworth Garden City	Mobile App	4 months ago
Dunstable	Website	5 months ago

Community Discussion

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Nationwide Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

• 
  Steve Attwood (@SteveAttw00d) reported 6 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 7 minutes ago from Luton, England

  Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

• 
  Autumn Ravenwood (@MrsSmith1711) reported 22 minutes ago from Dunstable, England

  @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 29 minutes ago from Luton, England

  @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

• 
  Ben Walsh (@BenjiBoyW) reported 32 minutes ago from Kimpton, England

  @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

• 
  Luke Swann (🦢) (@_LukeSwann) reported 41 minutes ago from Hexton, England

  @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

• 
  Nolan Johnson (@NolanJo68454247) reported 45 minutes ago from Leighton Buzzard, England

  @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracy (@Tracy52468806) reported 3 minutes ago

  @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?

• 
  3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛🤍 (@JonPertwee1919) reported 5 minutes ago

  @AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.

• 
  Frazer Grant (@financefraz) reported 5 minutes ago

  @AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 9 minutes ago

  @AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 14 minutes ago

  @AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡

• 
  Luke Terzino 🪐 (@LucasTerzino) reported 15 minutes ago

  @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

• 
  Citizen Swift (@citizen_swift) reported 15 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  pog 🦧🎷🐛 (@pogpoggfrog) reported 19 minutes ago

  @AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW

• 
  Michael Bolton (@MichaelBoltonA) reported 22 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?

• 
  Matty (@matty_198881) reported 24 minutes ago

  Went to londin other week and was using contactless on @TfL with Apple Pay @AskNationwide it stopped working and could only use my card and cant use Apple Pay on first York only the card