Nationwide status: access issues and outage reports

Problems in the last 24 hours in Luton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Luton, England

The most recent Nationwide outage reports came from the following cities: Letchworth Garden City, Dunstable, and Luton.

City	Problem Type	Report Time
Letchworth Garden City	Transactions	3 days ago
Letchworth Garden City	Mobile App	12 days ago
Dunstable	Website	1 month ago
Luton	Mobile App	2 months ago
Luton	Mobile App	3 months ago
Dunstable	Mobile App	3 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 13 minutes ago from Luton, England

  Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

• 
  Luke Swann (🦢) (@_LukeSwann) reported 27 minutes ago from Hexton, England

  @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

• 
  Steve Attwood (@SteveAttw00d) reported 30 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 45 minutes ago from Luton, England

  @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

• 
  Nolan Johnson (@NolanJo68454247) reported 54 minutes ago from Leighton Buzzard, England

  @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

• 
  Autumn Ravenwood (@MrsSmith1711) reported 55 minutes ago from Dunstable, England

  @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

• 
  Ben Walsh (@BenjiBoyW) reported 60 minutes ago from Kimpton, England

  @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Timmy Mac (@TimMcElligott4) reported 8 minutes ago

  Last year @AskNationwide gave me £50 as a thank you Today they sent me an email telling me my account has been closed!! WTF!!! What about the money, including the £50, I have in it?????

• 
  😎 (@ricksandhu_) reported 10 minutes ago

  @AskNationwide how long till I am able to unfreeze my card? Currently needing to use my card and it’s saying that I I’m unable to due to a technical issue. This is causing me a lot of issues

• 
  Paul W (@PaulWoody69) reported 15 minutes ago

  @Powell_Property @TheAA_UK @AskNationwide Always book an MOT one calender month before it's due to expire then any issues can be sorted. Your MOT certificates will then overlap and keep the existing date. Exp 03/26 MOT 02/26 New Exp same as old 03/27

• 
  Niz1111 (@Niz11111) reported 16 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  Matt G (@Icematt12) reported 23 minutes ago

  @AskNationwide Having trouble making payments to unsaved payees that automatically open the app to make a payment. Always gets a vague "Something has gone wrong" error message. Even paying my AmEx like I have done numerous times.

• 
  CJ © 📷 (@photo_cj) reported 24 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Paul Wright (@PW1964) reported 28 minutes ago

  @AskNationwide Is there a problem with payments? Had repeated failures in transferring money to a external saving account that I use regularly.

• 
  Jonathan Leigh (@LeighJonathan) reported 30 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  sharlea’s ego told her to. (@perriepunchline) reported 32 minutes ago

  @AskNationwide Hi, I’m trying to make a BACS payment to someone new and it keeps saying there’s a technical problem.

• 
  Vibes (@Vibes8432) reported 32 minutes ago

  Unable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?