Nationwide status: access issues and outage reports

Problems in the last 24 hours in Luton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Luton, England

The most recent Nationwide outage reports came from the following cities: Letchworth Garden City, Dunstable, and Luton.

City	Problem Type	Report Time
Letchworth Garden City	Transactions	2 days ago
Letchworth Garden City	Mobile App	11 days ago
Dunstable	Website	1 month ago
Luton	Mobile App	2 months ago
Luton	Mobile App	3 months ago
Dunstable	Mobile App	3 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 4 minutes ago from Luton, England

  Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

• 
  Luke Swann (🦢) (@_LukeSwann) reported 26 minutes ago from Hexton, England

  @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

• 
  Steve Attwood (@SteveAttw00d) reported 29 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

• 
  Nolan Johnson (@NolanJo68454247) reported 37 minutes ago from Leighton Buzzard, England

  @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 38 minutes ago from Luton, England

  @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

• 
  Ben Walsh (@BenjiBoyW) reported 42 minutes ago from Kimpton, England

  @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

• 
  Autumn Ravenwood (@MrsSmith1711) reported 50 minutes ago from Dunstable, England

  @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Leigh (@LeighJonathan) reported 6 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  William Cardale (@WCardale6746) reported 6 minutes ago

  @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

• 
  Vivian Brickell (@TheOldDear) reported 11 minutes ago

  @AskNationwide I did. I tried again. That’s I was wondering if you’d been having IT problems.

• 
  Paul Bottomley (@paulomcfc) reported 16 minutes ago

  @AskNationwide is there a problem with your app? Everytime I try to add money to my revolut account the connection to Nationwide says sorry something seems to have gone wrong

• 
  Not 𝕏, but ✴.·´¯·.·★ 🎀𝓧𝓲𝓽𝓽𝓮𝓻🎀 ★·.·¯´·.✴ (@TTS68638089) reported 16 minutes ago

  @AskNationwide I can log in now on desktop. I assume the maintenance-type work started early, but only one other person said that they had the same issue. I don't know.

• 
  asma (@asmaabdv) reported 17 minutes ago

  @AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?

• 
  Frop (@Frop655707) reported 23 minutes ago

  @AskNationwide Currently there is no way to chat to Nationwide or their Bot Arie throughthe app or on the web app. You can no longer ask a simole question. Where is the support?

• 
  Vibes (@Vibes8432) reported 24 minutes ago

  Unable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?

• 
  Paul Wright (@PW1964) reported 27 minutes ago

  @AskNationwide Is there a problem with payments? Had repeated failures in transferring money to a external saving account that I use regularly.

• 
  Barry O'Neill (@BCJONeill) reported 28 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?