Nationwide

Is Nationwide down in Luton, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Luton, England 01/19/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam_an_far Sammm (@Sam_an_far) reported

    Well that's £110 gone down the drain. @PayPal can't do anything, neither can @AskNationwide as it falls just outside of the 540 days. Thanks M&B promotions 🤬

  • RichardMuzza Muzza* (@RichardMuzza) reported

    @AskNationwide I called customer service but they can't access by account due to a block put in December. But my card has been working fine since then. What crazy security is that? Now I can't unblock my card because cust svs can't access it. Time for a new credit card provider?

  • colredhill colredhill (@colredhill) reported

    @AskNationwide appalling customer service today waiting 15 mins on hold going to the ombudsman

  • mariner354 Simon Mariner (@mariner354) reported

    @AskNationwide She is logged in via the website. She cannot click on the Flex Account and there is no drop down menu like normal. Error message says some functionality is unavailable at the moment, try again later

  • tamzin_spencer Tamzin Spencer (@tamzin_spencer) reported

    @AskNationwide has anyone reported any app issues to you? I'm a nationwide customer whose got the app and uses Internet banking. Lately every time I make a transfer it keeps saying restarting app. I've checked to see if an update is needed. Its fully updated and I've... 1/2

  • Leesa_fairy Lisa Barnett (@Leesa_fairy) reported

    @AskNationwide No kyle, if I did, I wouldn't be in this ridiculous situation. You could whataspp me as I have hotel wifi but that does not seem an option. As said previously, good luck monday. I want compensation for not access to my own money for two weeks on a holiday. Its jokes

  • siantwin Siân 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@siantwin) reported

    My mum's trying to change pension from @PostOffice savings acc to @AskNationwide without success. No one will help or listen even @AgeCymru. Any suggestions? Very stressed mum.

  • CultLens John Newton (CultLens.tez) (@CultLens) reported

    @AskNationwide i tried that its a script no live help it just gave a link to the order page, ill keep trying

  • PhilipD45301611 Phil Daniel (@PhilipD45301611) reported

    @AskNationwide is there a problem with the mobile app?

  • _davidhansard David Hansard (@_davidhansard) reported

    Logged into @Nationwide and saw message saying NFI Online and MTE will be unavailable from 2pm today, due to maintenance. Which would be great... if I knew what those things are. Can't imagine many do know. IT team with poor customer relations skills, perhaps? @AskNationwide