Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around South Benfleet, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in South Benfleet, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Benfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near South Benfleet, England
The most recent Nationwide outage reports came from the following cities: Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Mobile App | 20 days ago |
|
Gillingham
|
Transactions | 3 months ago |
|
Gravesend
|
Transactions | 1 year ago |
|
Rayleigh
|
Transfer | 1 year ago |
|
Southend-on-Sea
|
Transfer | 1 year ago |
|
Basildon
|
Mobile App | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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WildAndHappy (@WildStillHere) reported from Gillingham, EnglandGo **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!
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Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England@AskNationwide are card payments currently down? My card keeps declining despite having funds?
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Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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Sy Howard (@Syhoward1974) reported from Grays, England@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Winn (@RonsRant) reported@AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.
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Julie (@JulieMelvinator) reported@AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!
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kathleen reid (@independencekat) reported@distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx
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Beelin (@beelinbaxter) reported@AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?
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TK (@tonykinsley) reported@AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?
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Sarah B (@SarahB21171243) reportedSix cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke
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Tom Morgan (@twmorgan11) reported@AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card
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Jonathan Leigh (@LeighJonathan) reported@AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.
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Bobby Zelmut (@cockwomblefree) reported@AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?
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Diana Kimpton (@dianakimpton) reported@AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.