Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Seaham, including 0 direct reports.
- The most common problems reported in this area mention Transfer.
- Transfer (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Seaham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Seaham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Nationwide
Nationwide is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Seaham, England
The most recent Nationwide outage reports came from the following cities: Gateshead, Chester-le-Street, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Transfer | 16 days ago |
|
Chester-le-Street
|
Website | 23 days ago |
|
Sunderland
|
Website | 2 months ago |
|
Sunderland
|
Mobile App | 2 months ago |
|
Hartlepool
|
Mobile App | 11 months ago |
|
Sunderland
|
Mobile App | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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jamie shield (@jshield1988) reported from Wallsend, England@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Moll (@PeterMoll1) reported@AskNationwide Unfortunately (for you) it has prompted me to look at alternative providers whose approach to customer care is more than lip service.
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Sian (@Nataliesian90) reported@AskNationwide I have a problem.. I need to access my savings account, however my local branch closes at 2pm every day and closed at weekends. I’m a teacher so it’s impossible for me to get to branch at any point but I need to access my account.
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Rob Lang (@brainwipe) reported@AskNationwide I'm there now, thank you. You website is appalling. It's 2021, FFS get it together.
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Ian Billings. stay home, save lives. (@Ian_norvic) reported@AskNationwide Yes, that worked, thank you. Of course I needed to totally re-register and find my card & my (not used for a year) card reader "Battery Low" ! but it worked. Good job I have finger-print login because anything else would have defeated me.
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Chris Dala (@ChrisDala5) reported@AskNationwide Hi, I can't download the update for the banking app, it just states there was an issue. I'm using Google play store.
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Chazzawatts #GSBOUT (@Chazzawatts) reportedIs your telephone support always this poor? I need to change my mobile number on my account and your automated service has managed to resend a new pass number instead... can I speak with an agent on the phone today? @AskNationwide
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Ferensviel (@Ferensviel) reported@AskNationwide Hi, I have a mortgage with Nationwide, and also have online banking set up, however when I log into my online account I can't manage my mortgage or see anywhere, up until now I have been using the Nationwide website to arrange payment.
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Tommy Littler (@TomLittler93) reported@AskNationwide are possibly the worst bank on the planet. Don’t bother commenting “hi Tommy, we are sorry to hear this. Please DM us with your problem” Either you bunch of incompetent ***** 🦀
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Olga NíCheallaigh (@olgajanekelly) reported@AskNationwide I use nationwide banking app but when I use it now it says there’s an update. When I click on the button to get update it says it’s can’t be found. I can’t find it direct. How do I access? Thanks
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Gbthirtynine (@Gbthirtynine) reportedHi @AskNationwide, I placed a SEPA order, but would now like to cancel it before it goes through. Please could you direct me to the best number to call in order to get help with this?