Nationwide

Is Nationwide down in Seaham, County Durham, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Seaham, County Durham, England 01/16/2026 15:00

January 16: Problems at Nationwide

Nationwide is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJohnb143 John Beale (@TheJohnb143) reported

    @AskNationwide Why cannot I close a savings account on line or in the app? Tried using the "bot", but this just errors and my complaint has been deleted Do you not want customers? I now need an email address, so that I can raise an official complaint.

  • EggyMemes Colonel Egg (@EggyMemes) reported

    @Detective82 @AskNationwide @binance They say they're run by the customers for the customers but when they have errors they dont tell the customers what's going on for 16 hours and they dont let trust their customers with their own money now wow 👀

  • LamportSarah Sarah Lamport (@LamportSarah) reported

    @AskNationwide I'm a nationwide customer and never heard of this!!

  • AdrianParsley Adrian Parsley (@AdrianParsley) reported

    @AskNationwide Unfortunately as it wasn’t direct debits i imagine you’ll say no. All i wanted was access to my money when i needed it, ended up having to ask my mother in law to pay it…. Guess what? She couldn’t… Nationwide too!

  • Widsey3 Widsey (@Widsey3) reported

    @AskNationwide Logged it Saturday. Was told beginning of the week it would be 3 working days, then told 7 days then told as it relates to payment you have 56 days to reply

  • trigg_krystle krystle trigg (@trigg_krystle) reported

    @AskNationwide how do I notify about problems after outage on 3 dates in Dec/Jan resulting in late payments?

  • Kat_SENteacher Kat 🌻 (@Kat_SENteacher) reported

    @AskNationwide Hello, I am missing an incoming payment from the 21st December. Can you please help me?

  • TheJohnb143 John Beale (@TheJohnb143) reported

    @AskNationwide Why should I have to have multiple devices? I have been a customer for over 20 years and the service just gets worse every year. Perhaps if Nationwide invested in "modern" tech, not cobbled together stuff, tyhe tech might work. Stop blaming your customers

  • Dilancrypto1 Dilan_Crypto (@Dilancrypto1) reported

    @AskNationwide i havent received my compensation payment for the delay of my payment due to your nationwide issues?

  • _VTaylor Victoria Taylor (@_VTaylor) reported

    @AskNationwide About you giving customers £60 to those who were affected after the outage but only on January 4, so forgetting your customers who had the issue in December!