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Nationwide

Nationwide status: access issues and outage reports

Some problems detected

Users are reporting problems related to: login, website and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Rothwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rothwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Nationwide

Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 26% Website (26%)
  • 26% Mobile App (26%)
  • 12% Transactions (12%)
  • 5% Transfer (5%)
  • 1% Withdrawals (1%)

Live Outage Map Near Rothwell, England

The most recent Nationwide outage reports came from the following cities: Kettering, and Northampton.

CityProblem TypeReport Time
Kettering Login 8 days ago
Northampton Login 22 days ago
Northampton Login 2 months ago
Rushden Mobile App 1 year ago
Northampton Website 1 year ago
Market Harborough Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Rothwell, England

Latest outage, problems and issue reports in Rothwell and nearby locations:

  • hirekieran
    Kieran Jones (@hirekieran) reported from Northamptonshire, England

    Hi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.

  • clare1181
    clare wood (@clare1181) reported from Northamptonshire, England

    @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

  • TeaforKarin
    Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported from Rushden, England

    @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

  • HayleyWhite36
    Hayley ❤️ (@HayleyWhite36) reported from Northamptonshire, England

    @AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jess_B82
    Jess_B (Blue Tick) (@Jess_B82) reported

    @AskNationwide I’m flying out to the US tomorrow and I’ve forgotten to inform Nationwide of this. I don’t have any of my banking details with me me (I’m not at home) & I can’t see how I can do this on your mobile banking app. Are you able to help a very stressed out customer?

  • LauraHeeley7
    Laura Heeley (@LauraHeeley7) reported

    @AskNationwide I’ve phoned/ messaged/ instant chat so many times! Awful experience @MartinSLewis help!

  • SillarsAnthony
    Anthony Sillars (@SillarsAnthony) reported

    My solicitor asked #themortgageworks for a settlement figure on a property on 20th July. Today is 1st September!! It was promised within 20 working days - today is the 30th working day. The company that owns them @AskNationwide seems happy with such #badcustomerservice.

  • sitruc_eel
    Lee Curtis (@sitruc_eel) reported

    @AskNationwide @EAW1969 There are issues this morning, trying to pay for my grocery top up and getting the same. Via my PC, no mobile connectivity issues, no app, straight old fashioned website.

  • LydiaParkhill
    Lydia Parkhill (@LydiaParkhill) reported

    @AskNationwide Will this number be able to help us with UCB queries? We have already spoken to customer services twice a day for the past 2 weeks and they say they’ve processed the request, never do and refuse to put us through to a manager

  • ZaraZibzo
    zara (@ZaraZibzo) reported

    @AskNationwide can I get a card reader in branch? Mines broken and need to send a payment today

  • MotogpLane
    Geoff Lane (@MotogpLane) reported

    @AskNationwide Your app has stopped working, when will it be up and running again

  • catkeavo
    catkeavo (@catkeavo) reported

    @AskNationwide I need to produce payment receipts monthly. How can I do this on the app. I don't have access to a computer so app is my only option. I can see other online banks have this feature but I can't find it on yours. Please help. Ta. X

  • AndrewS01250914
    Andrew Scott (@AndrewS01250914) reported

    @AskNationwide You know what absolutely infuriates me... Waiting 20 minutes to speak to someone, they cut you off (accidentally?) and don't call back. This should be the absolute minimum effort put into customer service. Especially when it relates to a switch. Not a good start.

  • lfckeeper13
    Graham 🇪🇺 (@lfckeeper13) reported

    Hugely disappointed with @AskNationwide .... usually their customer service team are excellent The guy on the phone, just now, simply lied to me and generally didn't have a clue Funny because the guy in the complaints team was brilliant