Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rothwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rothwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Rothwell, England

Latest outage, problems and issue reports in Rothwell and nearby locations:

• 
  clare wood (@clare1181) reported 17 minutes ago from Northamptonshire, England

  @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

• 
  Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported 18 minutes ago from Rushden, England

  @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

• 
  Hayley ❤️ (@HayleyWhite36) reported 36 minutes ago from Northamptonshire, England

  @AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?

• 
  Kieran Jones (@hirekieran) reported 42 minutes ago from Northamptonshire, England

  Hi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francis Wilcox (@Tel_Wilcox) reported 7 minutes ago

  @AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠

• 
  😈 Angry Goblin ن (@angry_goblin) reported 9 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  JCB (@Plsdoright) reported 9 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  Matty M (@wanna_be_dj) reported 13 minutes ago

  @AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.

• 
  daisy macvicar (@daisy_macvicar) reported 13 minutes ago

  @AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app

• 
  Soft Touch (@baghcat) reported 13 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Kaleem Aftab (@aftabamon) reported 17 minutes ago

  @AskNationwide none of the numbers to call from abroad work? It's impossible to reach you!

• 
  All Mark (@MarkAll19523693) reported 18 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  Dr Barney Craggs FCIIS (@barneyc) reported 20 minutes ago

  It's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!

• 
  Neil cole (@Neilcol19002790) reported 27 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website