Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rothwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rothwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Rothwell, England

Latest outage, problems and issue reports in Rothwell and nearby locations:

• 
  clare wood (@clare1181) reported 16 minutes ago from Northamptonshire, England

  @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

• 
  Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported 32 minutes ago from Rushden, England

  @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

• 
  Hayley ❤️ (@HayleyWhite36) reported 37 minutes ago from Northamptonshire, England

  @AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?

• 
  Kieran Jones (@hirekieran) reported 47 minutes ago from Northamptonshire, England

  Hi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 6 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Helen (@hjs2309) reported 9 minutes ago

  @AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?

• 
  james (@jimbo271960) reported 10 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  Liz Reason (@lizreason) reported 11 minutes ago

  @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative

• 
  James Eglinton (@RealEggy2023) reported 12 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  〽️ike 〽️cNabb (tick here) (@mcnabbm1) reported 13 minutes ago

  @AskNationwide are push notifications and text message services down on the app… not had any recently

• 
  Jason Crane (@1975crane) reported 20 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  Elizabeth Mistry (@ElizabethMistry) reported 28 minutes ago

  @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

• 
  Helen (@hjs2309) reported 28 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  D (@BFJD32) reported 30 minutes ago

  Is there a problem with standing orders as there should have been some leave my account today but nothing has @AskNationwide