Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Char ✌☮ (@sharlutte94) reported 15 minutes ago from Chelmsford, England

  @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

• 
  Karen Taberham (@kazzitabs72) reported 21 minutes ago from Chelmsford, England

  @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

• 
  Sy Howard (@Syhoward1974) reported 55 minutes ago from Grays, England

  @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wendy darlin (@EsthAji) reported 6 minutes ago

  @AskNationwide Can someone help on Sundays?

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 8 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Chris Mollett (@CPFCmollett) reported 8 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  John Williams (@PopeJohno1) reported 11 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  Diana Kimpton (@dianakimpton) reported 11 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Beelin (@beelinbaxter) reported 15 minutes ago

  @AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?

• 
  Simon (@Simon11037949) reported 16 minutes ago

  @AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?

• 
  kathleen reid (@independencekat) reported 17 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Sallie-Jane Edwards (@salliejane9) reported 20 minutes ago

  @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?

• 
  The World (@theworld1806) reported 21 minutes ago

  @AskNationwide Any plans to update the Oldham branch? Currently it resembles a run down stock cupboard from an office in the 90s