Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Sy Howard (@Syhoward1974) reported 46 minutes ago from Grays, England

  @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

• 
  Karen Taberham (@kazzitabs72) reported 51 minutes ago from Chelmsford, England

  @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

• 
  Char ✌☮ (@sharlutte94) reported 52 minutes ago from Chelmsford, England

  @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fiona brown (@fionab2367) reported 9 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  sam (@hunting_sam) reported 11 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 13 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Barry McCann (@Bazzinho9) reported 17 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  ME? I'm not well.... (@itsfar2bright) reported 17 minutes ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  Gemma H (@gem_gem14) reported 17 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  jaws6 (@jaws321) reported 20 minutes ago

  @AskNationwide Says tech problems. For log in?

• 
  bells (@AnnaMercer17901) reported 21 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  Martin Hepworth (@maxsec) reported 21 minutes ago

  @barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly

• 
  Neil Jeffares (@neiljeffares) reported 22 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you