Nationwide status: access issues and outage reports

Problems in the last 24 hours in Paisley, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Paisley, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Paisley, Scotland

The most recent Nationwide outage reports came from the following cities: Glasgow.

City	Problem Type	Report Time
Glasgow	Website	19 days ago
Glasgow	Website	19 days ago
Glasgow	Transfer	30 days ago
Glasgow	Login	2 months ago
Glasgow	Website	2 months ago
Glasgow	Mobile App	3 months ago

Community Discussion

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Nationwide Issues Reports Near Paisley, Scotland

Latest outage, problems and issue reports in Paisley and nearby locations:

• 
  Lorna (@lozunicorn) reported 11 minutes ago from Dumbarton, Scotland

  @AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.

• 
  George Thomson (@g2dod) reported 24 minutes ago from Barrhead, Scotland

  @AskNationwide Request timed out, if you look at your feed there is other people having the same issue!

• 
  Emma H (@EmzH92) reported 29 minutes ago from Renfrew, Scotland

  @AskNationwide will this payment issue affect any direct debits that are due to come off or just payment transfers in and out of account?

• 
  Gilby 🧚🏻‍♀️🎄⛄️ (@trickydickie87) reported 34 minutes ago from Glasgow, Scotland

  @AskNationwide Can someone please get back to me about my complaint? This is ridiculous now and I’m out of pocket. I was advised 30’working days for a payment send in error o be recovered. Today is day 20 and nothing. The treatment I’ve face by your company is appalling. #worst

• 
  George Thomson (@g2dod) reported 36 minutes ago from Barrhead, Scotland

  @AskNationwide 1st of the month and you IT systems are not working again, can you please get this sorted so I can transfer monies to my savings accounts. @TheFCA @MartinSLewis

• 
  Kells (@sparkly_ace) reported 55 minutes ago from Glasgow, Scotland

  @AskNationwide Can u please give us awaiting wages etc a relevant update? "Working on it" isnt really an acceptable answer for ur customers at this time of year. People are very worried. Specific updates is the bare minimum u should be providing! #Nationwide #Chaos

• 
  Aileen (@aileen43_x) reported 55 minutes ago from Thornliebank, Scotland

  @AskNationwide hi, I've recently received a new current account card. I've already used chip and pin however the contact less isn't working on it, is there anything else I need to do

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivian Brickell (@TheOldDear) reported 7 minutes ago

  @AskNationwide I did. I tried again. That’s I was wondering if you’d been having IT problems.

• 
  Rachel small (@rachismall) reported 11 minutes ago

  @AskNationwide Why are you so mean to your customers? My dad is palliative but you won’t let me move? Because you lent too much to other houses, yet I’ve been a loyal customer, passed all affordability and have been with you many years - disgusting

• 
  Cakecrumbs (@Cakecrumbs49) reported 13 minutes ago

  @AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 13 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 14 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  Kieran Byng (@ISaveDolphins) reported 15 minutes ago

  @AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran

• 
  Brian P Willmot (@BrianWillmot) reported 16 minutes ago

  @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

• 
  Ivor Harper (@ivor_park_fin) reported 17 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Chris Mollett (@CPFCmollett) reported 18 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Barney Scarisbrick (@B_DoesThingsYT) reported 20 minutes ago

  @AskNationwide Hi, I'm trying to login to online banking, but every time it keeps saying you're experiencing technical problems. I'm using to correct online banking number and date of birth. And what I need can't be done via the app. When will online banking be back up? Thanks