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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Paisley, including 0 direct reports.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Paisley, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Paisley, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Nationwide Issues Reports Near Paisley, Scotland

Latest outage, problems and issue reports in Paisley and nearby locations:

  • g2dod
    George Thomson (@g2dod) reported from Barrhead, Scotland

    @AskNationwide Request timed out, if you look at your feed there is other people having the same issue!

  • aileen43_x
    Aileen (@aileen43_x) reported from Thornliebank, Scotland

    @AskNationwide hi, I've recently received a new current account card. I've already used chip and pin however the contact less isn't working on it, is there anything else I need to do

  • EmzH92
    Emma H (@EmzH92) reported from Renfrew, Scotland

    @AskNationwide will this payment issue affect any direct debits that are due to come off or just payment transfers in and out of account?

  • trickydickie87
    Gilby 🧚🏻‍♀️🎄⛄️ (@trickydickie87) reported from Glasgow, Scotland

    @AskNationwide Can someone please get back to me about my complaint? This is ridiculous now and I’m out of pocket. I was advised 30’working days for a payment send in error o be recovered. Today is day 20 and nothing. The treatment I’ve face by your company is appalling. #worst

  • g2dod
    George Thomson (@g2dod) reported from Barrhead, Scotland

    @AskNationwide 1st of the month and you IT systems are not working again, can you please get this sorted so I can transfer monies to my savings accounts. @TheFCA @MartinSLewis

  • sparkly_ace
    Kells (@sparkly_ace) reported from Glasgow, Scotland

    @AskNationwide Can u please give us awaiting wages etc a relevant update? "Working on it" isnt really an acceptable answer for ur customers at this time of year. People are very worried. Specific updates is the bare minimum u should be providing! #Nationwide #Chaos

  • lozunicorn
    Lorna (@lozunicorn) reported from Dumbarton, Scotland

    @AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • thePompeyPope
    the pompey pope (@thePompeyPope) reported

    @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

  • NickClitheroe
    Nick Clitheroe (@NickClitheroe) reported

    Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

  • garytweeter
    Gary (@garytweeter) reported

    @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.

  • WbaSteve
    steve WBA (@WbaSteve) reported

    @AskNationwide tried the chat on the app is bloody awful

  • Earlofh
    David (@Earlofh) reported

    @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

  • Plsdoright
    JCB (@Plsdoright) reported

    @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

  • RyanLGerrard
    Ryan Gerrard (@RyanLGerrard) reported

    @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

  • daisy_macvicar
    daisy macvicar (@daisy_macvicar) reported

    @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

  • RadiationSloth
    Chrismit (@RadiationSloth) reported

    @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

  • Alpha2007D
    Dáireo (@Alpha2007D) reported

    Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇