Nationwide

Is Nationwide down in North Shields, Borough of North Tyneside, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in North Shields, Borough of North Tyneside, England 12/04/2025 05:15

December 04: Problems at Nationwide

Nationwide is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide That puts the problem back to me. The problem is your CEO

  • Petedefeet222 Pete Jones 🇬🇧 (@Petedefeet222) reported

    @AskNationwide £60 callout for a local appliance repair company to tell me “it’s knackered mate” By the fact it wasn’t working, I kinda knew that

  • heather74099741 HevEll 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 🌻 (@heather74099741) reported

    . @AskNationwide why have you decided to close on Saturdays in my local branch? Don't tell me it's for benefit of customers bcos it isnt, how are working ppl supposed to access services?

  • Ben_Digedig 🇺🇦 Ben Digedig 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇷 (@Ben_Digedig) reported

    Just emptied significant savings from @AskNationwide to a bank with less caveats and 0.8% more interest with instant access. #Nationwde so quick to put borrowers interest rates up but not savers. #mutual 🙄 @BBCWatchdog @MartinSLewis

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide It's kind of U to offer, but this is ongoing. Joe, othe CEO that left & Debbie, the replacement know, & both have chosen to ignore me, so I doubt U can help. I just want people to know the reality of being a Nationwide insurance customer. U get thrown up into the storm.

  • bloggs Bobby Charles (@bloggs) reported

    Can't make a simple transfer out of my @AskNationwide using the bloody card reader - SERVICE UNAVAILABLE! Help plz!

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    Day 581 of @AskNationwide leaving me & my family in limbo. But hey, profits will be good, & boardroom bonuses up, so it's not all bad eh? 581 days since we reported a leak. The reality of being a Nationwide customer. On my side? I'd hate to see how not being on my side looks.

  • Lucyinthesky_85 Lucy (@Lucyinthesky_85) reported

    @AskNationwide I can't log into my app and I can't log into my account online either. Nothing loads. Is this an android issue? I've tried everything...losing the will to live here!

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide If dishonesty is not a concern to your CEO there are serious issues

  • JasminKeppie Jasmin Keppie (@JasminKeppie) reported

    @AskNationwide hi I’m having issues with online banking. The app will not load at all- can you tell me if there’s an issue? X