Nationwide

Is Nationwide down in North Shields, Borough of North Tyneside, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in North Shields, Borough of North Tyneside, England 02/10/2026 18:25

February 10: Problems at Nationwide

Nationwide is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • _GarethWilliams G҉a҉r҉e҉t҉h҉ (@_GarethWilliams) reported

    Hi @AskNationwide do you have an email address I can use to report a bug with the mobile app? I tried using the feedback form on your website but it requires a UK address and I live abroad. Many Thanks!

  • ClaireTerry75 Claire Terry (@ClaireTerry75) reported

    @AskNationwide Yes I am. It works via the website (just tried), but not via the app.

  • 09Pammy Pamela Stott (@09Pammy) reported

    Hi @AskNationwide. I just tried to use my debit card and neither the contactless nor the chip and pin would work. It was working fine yesterday...are there any issues?

  • Doodlebug18 Sara :) (@Doodlebug18) reported

    @AskNationwide Hi. I have been charged an Arranged Overdraft Interest today, even though I haven’t been in my overdraft since 21/7. My last charges were paid on 26/7 so it doesn’t look like it was because it was over a partial month. Could you help clarify please?

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide you would expect a good support team to make sure they look for you answer knowing that you have a problem. But no, it is 48 hours for each response

  • Ralph_E_S Ralph (@Ralph_E_S) reported

    @AskNationwide Hi Lauren, thanks for confirming. I've clicked on that link but unfortunately it brings up a "page not found" error, is there another link I can try?

  • pip_db Pip (@pip_db) reported

    @AskNationwide I’ve got through, apparently there’s a problem with all online flex student account applications at the moment, ucas details aren't being recognised on the system.

  • SaidInal Said Inal (@SaidInal) reported

    @AskNationwide So I was given the wrong number. Waisted 45 minutes in branch to tell me that I have to do it myself online and the number ( wrong one) is their for support on how to do it. Do you think that is right ?

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide You do not have enough member in you support team to give rapid response to customers.

  • RiCHi @Richi 😷 Jennings (@RiCHi) reported

    @AskNationwide @NationwidePress please let your IT team know: Your HTML email has broken images. It looks like you're trying to load insecurely (i.e., http not content no longer permitted by most browsers. And rightly so. Please ensure even metadata is encrypted.