Nationwide

Is Nationwide down in North Shields, Borough of North Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in North Shields, Borough of North Tyneside, England 01/21/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kerrylouise15 kerry louise (@kerrylouise15) reported

    @AskNationwide is the banking app down? Trying to transfer money to another of my accounts and it says essential maintenance but the service status says everything is working normally?

  • mpru Martin Prudames (@mpru) reported

    @AskNationwide hi I’m trying to contact you ref a problem and the recorded message says I need to phone during ‘normal working hours’ - can you please let me know what ‘normal’ means please because your recorded message didn’t specify - thank you

  • SDMcAuliffe Shandel McAuliffe (@SDMcAuliffe) reported

    @AskNationwide Further to the above, I did DM as requested and was just asked to contact their customer services team directly - which I’ve clearly already done without success. Such a farce! And to top it off, I got a letter in the post saying that if I renew with them they’ll drop the charge.

  • Stuckinlondon1 Stuckinlondon (@Stuckinlondon1) reported

    @AskNationwide can my access savings account receive international payments from within the EU?

  • MosoRen Just Mos (@MosoRen) reported

    @AskNationwide How can easily access my account history from over 18 months ago?

  • chris59806030 chris (@chris59806030) reported

    @AskNationwide Disappointing that a loyal customer cannot make their account joint and it’s easier to move to a new bank as I can utilise the current account switch service for opening a new nationwide account.

  • 32ddanielle dani (@32ddanielle) reported

    @AskNationwide im in america and my account is blocked again. i cant call the helpline to remove the block bc of my american number. how can i get help to have this block on my card removed?

  • inofftheposts Speirso (@inofftheposts) reported

    @darrenhayman @AskNationwide Man alive Darren, you’ve had a pretty awful 24 hours. And there is nothing more frustrating than being made to jump through needless hoops to sort out lost cards so shame on @AskNationwide Take it easy fella and get well soon!

  • Tinnii Tinni Guha Roy (@Tinnii) reported

    @AskNationwide I spoke to someone on chat and they verified that the lines were closed when you say on your website they are open.

  • blepharon Hi to Assaf Kaplan! 😷Rab Nesbitt😷 #Κύριε_ἐλέησον (@blepharon) reported

    @AskNationwide Just had really helpful phone customer service from you this morning. Full marks! A debit card from my wife needed "re-awakening" with a physical chip and PIN transaction after 18 months of only being used online. So an exciting outing to the P/Office! High life!