Nationwide

Is Nationwide down in North Shields, Borough of North Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in North Shields, Borough of North Tyneside, England 11/24/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeThornton94 Mike Thornton (@MikeThornton94) reported

    My mum just sent me some money from her @AskNationwide account to my @Barclays account, but it won’t show… According to both your sites there are no issues with your services… So, can I have my money now?

  • Cathasaigh Andrew Casey (@Cathasaigh) reported

    @AskNationwide Thank you. I’ve managed to use the webchat to resolve. I did call but option 1 was lost or stolen I thought, which wasn’t true for me. It’d be great to update your website guidance (“We’ll replace damaged cards free of charge... just give us a call.”) with your advice above

  • SteveFifield3 Steve Fifield (@SteveFifield3) reported

    @AskNationwide Apparently not at the moment, due to some misleading information on your website.

  • JessicaHodkins3 Jessica Hodkinson (@JessicaHodkins3) reported

    @AskNationwide getting pretty frustrated this morning. Trying to take out a credit card with yourselves and your staff seem to be unable to pass me through to the correct team. I’ve gone to 3 different people who each pass me on to someone else who still can’t help!!

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    Sterling service, not from @AskNationwide who cannot give clients the correct telephone number to deal with their disputes and hide behind a typed messaging service. Do not bank with Nationwide. Unprofessional, untrained dimwits.

  • olliebonwelll Ollie (@olliebonwelll) reported

    @santanderukhelp I never had this issue with @AskNationwide please take me back x

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide "We cannot access your information of f the back of a tweet for security reasons, that is why. If you continue to spam us we will sadly have no choice but to block you when we obviously would prefer to try and help you. Karen"

  • Thedeepfriedte1 Archie Corp (@Thedeepfriedte1) reported

    @AskNationwide Ok I shall try again with phoning, thanks. But Is there a shortage of advisors in nationwide, or has that service just been relocated to online only?

  • wxxec Stu 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿✈️ (@wxxec) reported

    @AskNationwide your app isn’t working correctly on the iPhone 13 Pro because the redesigned ‘notch’ forces the menu access keys at the top of the screen almost out of view. Are you working on an urgent fix for this?

  • Cathasaigh Andrew Casey (@Cathasaigh) reported

    @AskNationwide My card has stopped working & I need a replacement. I can’t find anyway of doing this using online banking, so I have to phone. Your website clearly says your phone lines are open “7 days a week, 8am to 6pm”, but after going through security it says they’re closed