Nationwide status: access issues and outage reports
No problems detected
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in North Shields, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Shields, England
The most recent Nationwide outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Mobile App | 12 days ago |
|
Gateshead
|
Transfer | 3 months ago |
|
Chester-le-Street
|
Website | 3 months ago |
|
Sunderland
|
Website | 4 months ago |
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Sunderland
|
Mobile App | 5 months ago |
|
Sunderland
|
Mobile App | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, EnglandSuper impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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Sam Nicholles (@SamNicholles) reported from Longbenton, England@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Adam Appleby (@adamappleby) reported from Sunderland, England@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Nicola Hamblett (@jibuku) reported from Gateshead, England@AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?
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Trish Lilley (@dustybaws) reported from Newburn, England@AskNationwide Is there a problem with the online banking app?!?
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Mark Wallace (@walla81) reported from Wallsend, England@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Andrew Davis (@andrew14ad) reported from Gateshead, EnglandSo now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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jamie shield (@jshield1988) reported from Wallsend, England@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Davidson (@AshDavidsonUK) reported@financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.
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Rachael Santangelo (@Beleza_Rach) reported from Haddington, ScotlandNot sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!
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Z 💬 (@ZC1337) reported@AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!
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Chrismit (@RadiationSloth) reported@AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?
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Mary (@maryphillips22) reported@AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?
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Ash Davidson (@AshDavidsonUK) reported@financefraz @AskNationwide Yeah was a shame, turned out that if your rejected at any point it’s on system for all applications. The first one got rejected due to a format issue with one of the inputs 🙄
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Alyson Leitch (@Geordiesbird) reported from Woking, England@AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!
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Frazer Grant (@financefraz) reported@AshDavidsonUK @AskNationwide Thats awful!! did you complain?
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Chris (@ryansmi89) reported@AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.
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lm210 (@mm219009) reported@AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!