Nationwide

Is Nationwide down in North Shields, Borough of North Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in North Shields, Borough of North Tyneside, England 01/21/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PlumridgeShania shania plumridge (@PlumridgeShania) reported

    @AskNationwide is there a problem with banking as my money from my employer has not gone into my account

  • laurabool Laura Bool (@laurabool) reported

    @AskNationwide We're here for you. Except you're not, because you cannot speak to an actual person. Just have to wait 10 working days for a response to an email. Unacceptable

  • RobjetDart Robjet D'art (@RobjetDart) reported

    @AskNationwide Is it possible for me to transfer a Help To Buy ISA from another provider to Nationwide? I'm already a customer.

  • Michael41108885 1104Buck (@Michael41108885) reported

    @AskNationwide I'm trying to login and it keeps on saying that I should restart app. What's going on @Nationwide?

  • MartSilent MartSilent (@MartSilent) reported

    @AskNationwide This is the worst customer service I've experienced in last two years. Spent over two hours on the phone trying to resolve block on my current account due to backwards mentality at Nationwide building society. Great job, who's got pin, card reader and internet banking app? WTF

  • _lady_blackbird nickemp23 (@_lady_blackbird) reported

    @AskNationwide is the banking app down? I can't install the update. Tried uninstalling whole app but now can't install again. All other apps working ok

  • elissia_james Elissia James (@elissia_james) reported

    @AskNationwide I haven’t even applied for the max overdraft limit for this year (being £3000) but when I go to increase it it’s says there are service issues. From talking with an advisor its an issue with a lot of the student accounts however it is still not fixed

  • Sugghowellxo your average fan account (@Sugghowellxo) reported

    @AskNationwide hi, Boost energy stole my money and won’t give it back. They said I have to go through to you to get it back, so can someone help me please?

  • johnjandtrish Tricia_ACCP_Jordan (@johnjandtrish) reported

    @AskNationwide hi I currently have a mortgage with you and I am looking at options to support my son to buy his first house, my question is what options are open to me? Shared ownership? Where I own a percentage of his property

  • Miss_Tovey Paulette (@Miss_Tovey) reported

    @AskNationwide She has sent me an email saying: 'Nationwide have advised due to their extended service levels due to an influx of applications, it is in the queue to be assessed and is due back Monday 18th July'