Nationwide

Is Nationwide down in North Shields, Borough of North Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in North Shields, Borough of North Tyneside, England 01/02/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KittyCatUK Ruth (@KittyCatUK) reported

    @AskNationwide why is it impossible to get an email address to get into correspondence in an urgent matter regarding fraud on my credit card? Going round in circles yet someone almost managed to take my money and your only solution is to block my phone and cancel the card?

  • hadespatrochles apollo (@hadespatrochles) reported

    @Nicllan @AskNationwide also, sport is all about the fact that we deliberately do not recognise biological differences. if we did, Micheal phelps etc. would not be able to compete in sport. But of course big scary trans people are the ones who are the problem

  • johnlhaggis John L Haggis (@johnlhaggis) reported

    @AskNationwide anyone care to help

  • scott_walker_14 scott walker (@scott_walker_14) reported from Alfreton, England

    @AskNationwide Can we get a straight answer please? To get your new interest rate on my variable rate triple access ISA 12 that was opened 2 weeks ago, do I have to close it tommorow and open a new one exactly the same?

  • KittyCatUK Ruth (@KittyCatUK) reported

    @AskNationwide Tried that, they’ve cancelled the card, but said my phone device was involved even though that is impossible. They can’t help us by finding out exactly where the fraud attempt was made location / device number, and so my device is now a brick to me for online purchasing.

  • Welsh_English Welsh English (@Welsh_English) reported

    @AskNationwide I have seen a notice that you are working on your system planned maintainence until Sunday 0700 and that transactions are being held in a queue. Is this correct?

  • zoe_hayes zoe (@zoe_hayes) reported

    @AskNationwide Yes he went inside and someone took his name and details. He had put his card and pin into the machine when a man approached him and told him that the machine wasn’t working. He took his card out and went inside to speak to someone and I think she knew it was suspicious as she

  • WhatMeaks Meaks (@WhatMeaks) reported

    @AskNationwide The notification in online banking says you’re “working on your systems until 7am Sunday and payments will be held in a queue until work is completed” - are you seriously saying I can’t transfer money in/out of bank accounts effectively for 3 DAYS?! That is not ok!

  • KittyCatUK Ruth (@KittyCatUK) reported

    @AskNationwide It’s a call centre with standard replies and no real help resolving this and they don’t know who to refer us to…

  • Carbisrepta wendy Ley (@Carbisrepta) reported

    @AskNationwide why have you removed the option to send a message from internet banking? This has really had a negative effect on your standards of customer service.