Nationwide

Is Nationwide down in North Shields, Borough of North Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in North Shields, Borough of North Tyneside, England 12/22/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewRodgers_ 𝔸𝕟𝕕𝕣𝕖𝕨 𝔾. ℝ𝕠𝕕𝕘𝕖𝕣𝕤 (@AndrewRodgers_) reported

    Very unhappy customer today! Requested current account switch from @tescobankhelp to @AskNationwide only to find out #TescoBank are closing all current accounts anyway and my request was cancelled. I now need to go through the whole process again, which is just not good enough!

  • GJS41991 Greg James (@GJS41991) reported

    Absolutely terrible service on 3 separate phone calls from @AskNationwide very disappointing staff don’t even know their own procedures

  • chlosimmons Chloe Simmons (@chlosimmons) reported

    @AskNationwide I updated it today, and it's showing as updated on my online banking & my app but for some reason I'm unable to get a full statement with my new address on it until 3 working days. I need it for a mortgage application urgently.

  • Fergalson Pete (@Fergalson) reported

    6 working days without a peep from the complaints team @AskNationwide. Having been told to expect some contact within 5 working days by 2 call handlers and a manager, I am once again experiencing a complete failure in process. Why have SLAs if you can't meet them?

  • KevT1987 Kev (@KevT1987) reported

    Hi @AskNationwide I'm looking to increase my monthly repayments on my mortgage but can't find the right page on your website as the 1 I clicked on says application not available at this moment

  • chlosimmons Chloe Simmons (@chlosimmons) reported

    @AskNationwide feeling disappointed with Nationwide, how can a revised statement following a change of address take 3 working days? And they promote online banking as being faster....

  • RetroPrincess1 RP | Hannah (@RetroPrincess1) reported

    @AskNationwide I’m about to have my card expire and haven’t had a replacement through. I can’t telephone abs there doesn’t seem to be an accessible chat option. Can you help me find out how to order a new card please ?

  • Eustaciasworld Eustacia (@Eustaciasworld) reported

    @AskNationwide I'm done with @AskNationwide. I'm going to get over my cancer, get back up on my feet physically, emotionally &financially. When I get there, I will leave Nationwide. You have been no help to me whatsoever in my time of need.

  • perks0fsue 🌼🌼🌼 (@perks0fsue) reported

    @AskNationwide hey it won’t let me report my card lost , as I lost it . I can’t find it on the banking app I can view the account but to report it lost I can’t find it on there please help me

  • Mustangdave1977 David (@Mustangdave1977) reported

    @AskNationwide getting fed up! Locked out of internet banking through no fault of my own, won’t let me re-register and customer service agent won’t do an internal transfer to my flex account so I can access my money