Nationwide

Is Nationwide down in North Shields, Borough of North Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in North Shields, Borough of North Tyneside, England 01/16/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MagicCity37 SA37 🌸⭐️⭐️ (@MagicCity37) reported

    @AskNationwide I don’t want a web chat. I want to speak to someone. I’ve just had to come off my second call to Nationwide after queuing for over half an hour. A total waste of my time and an unacceptable service!!! Three calls, 2.5 hours! Please pass my comments on to your relevant colleague.

  • david_8542 david (@david_8542) reported

    @downey_suzannah @AskNationwide I’m having the same issue & I’m now completely stuck, again. The “up to 2 hours” response is quite frustrating when obviously there’s an issue. It’d be good to increase transparency to tell us why processing payments is not immediately as this seems to happening more frequently

  • Kiwiobrien67 Kieran O'Brien (@Kiwiobrien67) reported

    @AskNationwide again payments sent to nationwide this morning by faster payment not in account. Is there another issue today?

  • bethan270 Bethan Houghton🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@bethan270) reported

    @AskNationwide is your online system down? Made a transfer from Santander to my Nationwide account and its not been received.

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @AskNationwide I take it there is a problem with payments again?

  • downey_suzannah suzannah downey (@downey_suzannah) reported

    @AskNationwide It never takes 2hrs! Unless you have something broken on your end! Then it becomes a problem for every customer that banks with you

  • david_8542 david (@david_8542) reported

    @MelBradley79 @AskNationwide I sent payments over 2 hours ago and they still haven’t cleared so it’s just not you. But it seems the default response is payments take “up to 2 hours” so guess we are stuck until Nationwide acknowledge there’s an issue…

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @AskNationwide is there a problem with transferring money? My mum has tried to send money to both my accounts as I need some money urgently and neither has gone through it’s been an hour??

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide Transfer from my Santander to this one.. why I don't close this nightmare account down I do not know.

  • BeckyFirth76 Becky Firth (@BeckyFirth76) reported

    @AskNationwide I have tried to transfer from nationwide to my Santander account this morning. It has been returned as a correction twice and the 3rd time it is showing as gone but not arrived at Santander I know it can take up to 2hrs but it seems like there might be an issue.