Is Nationwide down in North Shields, Borough of North Tyneside, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in North Shields, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Nationwide
Nationwide is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent Nationwide outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Mobile App | |
| Sunderland |
Mobile App | |
| Gateshead |
Transactions | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Transfer | |
| Chester-le-Street |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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Mark Wallace
(@walla81) reported
from
Wallsend, England
@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Adam Appleby
(@adamappleby) reported
from
Sunderland, England
@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Trish Lilley
(@dustybaws) reported
from
Newburn, England
@AskNationwide Is there a problem with the online banking app?!?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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G҉a҉r҉e҉t҉h҉
(@_GarethWilliams) reported
Hi @AskNationwide do you have an email address I can use to report a bug with the mobile app? I tried using the feedback form on your website but it requires a UK address and I live abroad. Many Thanks!
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Claire Terry
(@ClaireTerry75) reported
@AskNationwide Yes I am. It works via the website (just tried), but not via the app.
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Pamela Stott
(@09Pammy) reported
Hi @AskNationwide. I just tried to use my debit card and neither the contactless nor the chip and pin would work. It was working fine yesterday...are there any issues?
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Sara :)
(@Doodlebug18) reported
@AskNationwide Hi. I have been charged an Arranged Overdraft Interest today, even though I haven’t been in my overdraft since 21/7. My last charges were paid on 26/7 so it doesn’t look like it was because it was over a partial month. Could you help clarify please?
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Toany
(@Toany80704880) reported
@AskNationwide you would expect a good support team to make sure they look for you answer knowing that you have a problem. But no, it is 48 hours for each response
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Ralph
(@Ralph_E_S) reported
@AskNationwide Hi Lauren, thanks for confirming. I've clicked on that link but unfortunately it brings up a "page not found" error, is there another link I can try?
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Pip
(@pip_db) reported
@AskNationwide I’ve got through, apparently there’s a problem with all online flex student account applications at the moment, ucas details aren't being recognised on the system.
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Said Inal
(@SaidInal) reported
@AskNationwide So I was given the wrong number. Waisted 45 minutes in branch to tell me that I have to do it myself online and the number ( wrong one) is their for support on how to do it. Do you think that is right ?
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Toany
(@Toany80704880) reported
@AskNationwide You do not have enough member in you support team to give rapid response to customers.
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@Richi 😷 Jennings
(@RiCHi) reported
@AskNationwide @NationwidePress please let your IT team know: Your HTML email has broken images. It looks like you're trying to load insecurely (i.e., http not content no longer permitted by most browsers. And rightly so. Please ensure even metadata is encrypted.