Nationwide

Is Nationwide down in North Shields, Borough of North Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in North Shields, Borough of North Tyneside, England 12/28/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jermaine87654 Jermaine 🇬🇧🏆⚽ (@Jermaine87654) reported

    @AskNationwide Ok can anyone else access my account though the cashier's cheque

  • nlieck Norbert Lieckfeldt 💙 (@nlieck) reported

    Getting caught in vicious circle from hell at @AskNationwide - they say Without a card reader, you can still: [...] send money to someone you've paid before. Logged on online. Made payment to - guess what - someone I paid before. Site asks for card reader input. 🙄

  • Curlypics Curly (@Curlypics) reported

    @AskNationwide Not yet, bearing in mind the branch didn't deem it an issue losing the cheque for 2 weeks or when she chased it to bother letting her know that they'd found it I don't really see the point in complaining to them.

  • coco_benn coco (@coco_benn) reported

    @HSBC_UK awful customer service at your Pinner Branch. So bad that I decided my daughter would be better to have her first account with @AskNationwide @nationwide whose customer service was on another level. #nationwide #CustomerService

  • josieremx Josie Munro (@josieremx) reported

    @AskNationwide what’s your data protection protocol for a customer requesting a copy of a bank statement in branch? I just obtained one while stood in the queue outside by just handing an employee my bank card, no details given/ID shown/pin given which feels a bit sketchy 😬

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @AskNationwide You’re sorry my son wishes to keep his private information (which you need to identify him before the call can continue) private and only ring you after work? Please just have your phone lines open as per your website at 6pm.

  • BWFC1982 Chris (@BWFC1982) reported

    @AskNationwide hi I've had a series of direct debits leave my account that I didn't approve. Can you help me regain my lost money?

  • andyfenboyed Andy Edwards (@andyfenboyed) reported

    @AskNationwide The App is terrible and doesn’t show what you’ve stated. There’s no “filter” either. I’ll DM extra info as I’m really confused why, given cards are issued with a 5 year window, what possible “extra security” changing the number offers.

  • mjj1286 Matt Johnson (@mjj1286) reported

    @AskNationwide Just to add that I tried the Webchat and they can't help. I apparently have to call two separate numbers to fix both problems 👍

  • deano69uk Dean 'Lufc' Sullivan (@deano69uk) reported

    @AskNationwide I need help to stop a pending transaction going out to potential fraudulent company. Why can't I contact anyone to prevent it leaving my account?? Or why can't I just stop payment?