Nationwide status: access issues and outage reports

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Maggy Graves (@littleoctober21) reported 31 minutes ago from Hartlepool, England

  @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 34 minutes ago from Stockton-on-Tees, England

  Been to town to pay a cheque into @AskNationwide but the machine couldn't process it. Yes I had it the correct way up. Although I did try it back to front and upside down too, just in case. So infuriating. Going to post it off now. More expense and inconvenience. Cheques. Pah!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 1 minute ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  Miguela (@blackhairbub) reported 3 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  emma-kvs (@emma64979643) reported 6 minutes ago

  @AskNationwide all afternoon to try and pay a bill, branch won’t/can’t help. The chat facility has repeatedly asked me the same questions for hours and I’m no further forward. At this point I can only describe the service as beyond dire #poorservice

• 
  Charlie Muggins (@onemrmuggins) reported 6 minutes ago

  @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

• 
  Ryan Dunne (@ryandunne1999) reported 13 minutes ago

  @AskNationwide quick question — transaction push notifications in the app were shown as “coming soon” on your website months ago, but there’s no mention now. Has this been delayed or dropped? Would love an update.

• 
  Vivian Brickell (@TheOldDear) reported 14 minutes ago

  Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??

• 
  steve odonnell (@steveod21) reported 15 minutes ago

  @AskNationwide Is the banking app down? Haven’t been able to get on for 3 hours. Just times out.

• 
  Beelin (@beelinbaxter) reported 18 minutes ago

  @AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?

• 
  A S Rees (@reessandm) reported 19 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  Joy Brooks (@JoyBrooks99) reported 20 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.