Nationwide status: access issues and outage reports

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Maggy Graves (@littleoctober21) reported 43 minutes ago from Hartlepool, England

  @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 56 minutes ago from Stockton-on-Tees, England

  Been to town to pay a cheque into @AskNationwide but the machine couldn't process it. Yes I had it the correct way up. Although I did try it back to front and upside down too, just in case. So infuriating. Going to post it off now. More expense and inconvenience. Cheques. Pah!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  can (@KJWXXX) reported 4 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  Nick (@nick2k7) reported 4 minutes ago

  @AskNationwide my debit card is due to expire next month, on your website it mentions you send new cards around 4 weeks before but I’m yet to receive one.

• 
  Miss Tilly And Me (@MissTillyAndMe) reported 9 minutes ago

  @AskNationwide @B_DoesThingsYT I cant access my app either. It is timing out.

• 
  Chris Murray (@CJM1871) reported 13 minutes ago

  @AskNationwide Are you having issues with your app? Trying to register my account on a new device but it keeps crashing

• 
  Mr. Growth Guide (@MrGrowthGuide) reported 13 minutes ago

  @AskNationwide hello, I hope you can help me. I am trying to get an answer about my mortgage application ref: 123456789. I submitted all requested documents on 15/01/23. Can you please provide an update on its status?

• 
  Vampfree1 (@Vampfree1110228) reported 15 minutes ago

  @DebiEvansMatron @AskNationwide What sort of problem? I'm with them and have been my whole life. And ok although I don't like them merging with virgin. I've not had an issue.

• 
  Julie (@JulieMelvinator) reported 19 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  Robstar 🚀 (@roballport) reported 22 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 23 minutes ago

  @AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?

• 
  lou🍓 (@crashingoutlou) reported 24 minutes ago

  @AskNationwide hi, i’m having trouble verifying my identity with my passport. i tried earlier but it didn’t work, and now the verification option has disappeared. please can you help?