Nationwide status: access issues and outage reports

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 20 minutes ago from Stockton-on-Tees, England

  Been to town to pay a cheque into @AskNationwide but the machine couldn't process it. Yes I had it the correct way up. Although I did try it back to front and upside down too, just in case. So infuriating. Going to post it off now. More expense and inconvenience. Cheques. Pah!

• 
  Maggy Graves (@littleoctober21) reported 40 minutes ago from Hartlepool, England

  @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ghost of Goose (@ghostofgoose5) reported 9 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

• 
  Stu (@StuMcalister) reported 15 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  JCB (@Plsdoright) reported 16 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  Christopher Freeman (@cmdfreeman) reported 17 minutes ago

  @AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..

• 
  me (@notmewhome) reported 18 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  Ryan Gerrard (@RyanLGerrard) reported 19 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Preye Ababaowei (@PAbabaowei) reported 19 minutes ago

  @AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.

• 
  Diana Kimpton (@dianakimpton) reported 22 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  😈 Angry Goblin ن (@angry_goblin) reported 23 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  Mary (@maryphillips22) reported 24 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?