Nationwide

Is Nationwide down in Matlock, Derbyshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Matlock, Derbyshire, England 05/09/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • WillyMcSnatch 'Wee' ***** McSnatch (@WillyMcSnatch) reported from Stonebroom, England

    @AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.

  • BirchyN85 Nick (@BirchyN85) reported from Eastwood, England

    @AskNationwide Are there any known issues to fast payments? Someone sent me a payment 20mins ago & it’s still not showing in my account. Thanks

  • ladymuck1978 Kerri Pearch (@ladymuck1978) reported from Derbyshire, England

    @AskNationwide My Dad just been into Derby branch as hundreds of ££ removed from his account & he doesn’t know how. Unfortunately they couldn’t help him or tell him about the transaction. Can you suggest anything? His card may have been cloned? It’s for a purchase he hasn’t made

  • WillyMcSnatch 'Wee' ***** McSnatch (@WillyMcSnatch) reported from Stonebroom, England

    @AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!

  • chantellejade93 chantellejadee (@chantellejade93) reported from Derbyshire, England

    @AskNationwide hi I’m due my UC payment today and it’s normally in by now? Is the payments down again?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Will_Hessey Will Hessey (@Will_Hessey) reported

    @AskNationwide I’m abroad in Australia, and you have put a block on my card without any warning! I’ve rang the 441793 65 67 89 number and your automated system keeps rejecting it! Im so frustrated and stressed.

  • stocker_fiona Fiona Stocker (she/her) (@stocker_fiona) reported

    @AskNationwide Hi Kyle- thanks for your reply. If this is the case, it’s very concerning that no context is offered. Support for individuals is one thing; capturing a snippet of conversation in a way that appears to frame choosing between fuel & food as ‘normal’ is unfortunately quite another.

  • Shannon76349657 Shannon martin (@Shannon76349657) reported

    @AskNationwide when you switch to nation wide using the switch service do you only qualify for the incentive if you apply for the over draft?

  • JaniMitixa Mitixa Jani (@JaniMitixa) reported

    @AskNationwide You guys know how to rub salt on your customer's wounds

  • Angemala1 Angemala (@Angemala1) reported

    @AskNationwide No. I have my card. I finally got a card reader too, which took half a month. But I need more - every time I need something more. Your website is broken. I just want to send money to an EXISTING CONTACT that is ALREADY SET UP AND SENT TO BEFORE.

  • jeanniephil Jean Phillips (@jeanniephil) reported

    @AskNationwide Your Nationwide Home Emergency cover does not mean Emergency at all. As long as 1st visit is within 24 hrs they say they have fulfilled their obligations...despite leaving 78 yr old with no heating over weekend. Engineer told the problem but did not fix it.

  • debmoorehynd Deb Moore (@debmoorehynd) reported

    @AskNationwide I have used your account swith service this morning and received my text confirming my new account details however it doesn't seem to let me set up online banking/app with them. Do I have to wait a few days?

  • jeanniephil Jean Phillips (@jeanniephil) reported

    @AskNationwide Don't ever bother to pay for Home Emergency Service. Awful contractor from Newport left at 4.45 as he finishes at 5pm, fault not found, left knowing, at 78yrs old, I'd be in the cold for several days..No.other 24 hr engineer allowed to come. Waiting till next wk. 3 days 4 part!!

  • Gillkitchener Gillian Kitchener (@Gillkitchener) reported

    @AskNationwide I’ve just transferred my ‘continue to save’ account money into a fixed rate 1 year account. In my accounts page now nothing is showing. That a/c is now £0 and the new a/c isn’t showing. Please help!!

  • 6rincon BriT (@6rincon) reported

    @AskNationwide hi, just moved to your current account. Trying to transfer a small amount to another bank account but says I need a card reader to confirm this transaction. I don’t have one, help.