Nationwide status: access issues and outage reports

Problems in the last 24 hours in Holywood, Northern Ireland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Holywood, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Holywood, Northern Ireland

Latest outage, problems and issue reports in Holywood and nearby locations:

• 
  mostly salt & fat #blacklivesmatter (@simonmcc) reported 1 minute ago from Lisburn, Northern Ireland

  @sil @AskNationwide As a loyal Nationwide customer, this is why I have kept my @monzo account active, much easier, especially if the payee wants reference text per transfer.

• 
  Colin Pidgeon SAME HANDLE ON BLUE SKY (@baldypidge) reported 14 minutes ago from Dundonald, Northern Ireland

  @AskNationwide your phone system is awful beyond words.

• 
  Nish 🧑🏽‍🎄🎄 (@SparrowhawkDm) reported 18 minutes ago from Belfast, Northern Ireland

  @AskNationwide Any idea when this issue will be resolved??

• 
  Gary B (@abdulbigtool) reported 22 minutes ago from Lisburn, Northern Ireland

  @BigRab_1 @AskNationwide Bit harsh, not all customer service teams are based in India

• 
  Trevor Dempster (@trevorsdempster) reported 33 minutes ago from Dundonald, Northern Ireland

  @AskNationwide @FabienneGilb You lied. Issue not resolved. I just transferred money over and it hasn’t gone in (yet)!!!

• 
  Sarah Cregg (@SarahDawson83) reported 50 minutes ago from Bangor, Northern Ireland

  @elgoldave @AskNationwide Is it not working for you either?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JD🇬🇧 (@littlemissj74) reported 7 minutes ago

  @AskNationwide daughter had her phone stolen this evening. You have made it more stressful by fact she had downloaded app to ipad to freeze bank account but too much security means she can't access her money. Ipad also won't let her call your lost/stolen!

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 9 minutes ago

  @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 10 minutes ago

  @AskNationwide A huge congratulations to Nationwide for not looking after the interests of their members. If someone in that building society really cared about my on-going issue then it would have been resolved immediately. You people are pathetic! 😤 #AskNationwide #Nationwide

• 
  ourtrace89 (@ourtrace89) reported 10 minutes ago

  @AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!

• 
  Rachel small (@rachismall) reported 10 minutes ago

  1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

• 
  Joy Brooks (@JoyBrooks99) reported 11 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Ethan (@ethanms10) reported 12 minutes ago

  Told to now wait again for @AskNationwide to sort themselves out. Beyond wild that it took a trip to branch to resolve. Let’s see if they fix it, else I’m emailing their CEO again 🙃

• 
  Barbara Rogers (@Barbarasreps) reported 16 minutes ago

  @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?

• 
  OL (@LerryOwen) reported 19 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Barry O'Neill (@BCJONeill) reported 22 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?