Nationwide

Is Nationwide down in Henley on Thames, Oxfordshire, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Henley on Thames, Oxfordshire, England 02/14/2026 16:40

February 14: Problems at Nationwide

Nationwide is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • NeilThompson Neil Thompson (@NeilThompson) reported from Reading, England

    @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • superjeans superjeans 🦉 (@superjeans) reported

    @AskNationwide Hi - your online mortgage switch page is is broken. I click the link and it fails to find the page

  • StroppyLRH cherylin Fiona 💙 (@StroppyLRH) reported

    @AskNationwide Please could you tell me if there is a problem with your 'mortgage switch' link... It seems to error out every time I click on it.

  • MelissaSterry MELISSA STERRY (@MelissaSterry) reported

    @AskNationwide Currently trying to sort out a simple issue. But, your customer service is so truly diabolical that it's proving impossible. I'm documenting the process of trying to resolve the issue and of how poor your customer service has now become.

  • GemmaGr64433320 Gemma Green (@GemmaGr64433320) reported

    @AskNationwide Yes I do. I just called customer service who gave my customer number I deleted the app and installed again but still not loading

  • JoanneMaryH Joanne Harte (@JoanneMaryH) reported

    @AskNationwide I’ve just spent 30 minutes on a chat passed to 6 different people and they told to ring even through I’ve rang twice last week and no one has got back to me!! This morning when I tried to ring it was a 20 minute wait!! Awful service

  • JoanneMaryH Joanne Harte (@JoanneMaryH) reported

    @AskNationwide Well you were no help at all Nathan! Thanks again for showing how little customer service you offer

  • emma_harris88 Emma Harris (@emma_harris88) reported

    @AskNationwide The online mortgage switch website is still not working. When will this be available? Thanks

  • GemmaGr64433320 Gemma Green (@GemmaGr64433320) reported

    @AskNationwide I've had this phone a long time and have never had problems so nothing to do with software seems theres a problem and like normal you get the updates about 3-4 hours after the problems but thanks anyway

  • sportsJnormy James (@sportsJnormy) reported

    @AskNationwide I have seen some poor customer service in my time but the one you get from The Mortgage Works is by far the poorest Iv seen. You can’t get to speak to anyone. Don’t worry though it’s only my mortgage I need to discuss nowt serious

  • StevenG46201898 clash of empire pr (@StevenG46201898) reported

    @Uditha_Desilva @simonnread @AskNationwide yes I mean actual game. my company developed a war game called clash of empires. help promote it and you may get passive income, your dm is closed sir, if you are interested in it. please give me your email so that I can send you details.