Nationwide status: access issues and outage reports

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Craig (@Rochdale_Cowboy) reported 14 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

• 
  Neil Thompson (@NeilThompson) reported 26 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

• 
  Martyn Herriott (@MartynBracknell) reported 43 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hols 🍒 (@Hmadtmts) reported 1 minute ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  Kieran Byng (@ISaveDolphins) reported 1 minute ago

  @AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran

• 
  Phil (@trollied) reported 3 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 4 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Karen Fage (@kazzafage) reported 4 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

• 
  John Williams (@PopeJohno1) reported 7 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  Carl Lamb 🐑 (@carllamby2010) reported 9 minutes ago

  @AskNationwide Still not working payments not going through

• 
  Jenny Smith (@GoodyActually) reported 12 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/

• 
  can (@KJWXXX) reported 15 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  OL (@LerryOwen) reported 18 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.