Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Henley on Thames, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 29: Problems at Nationwide
Nationwide is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Henley on Thames, England
The most recent Nationwide outage reports came from the following cities: Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Login | 9 days ago |
|
Reading
|
Website | 3 months ago |
|
Maidenhead
|
Transfer | 3 months ago |
|
High Wycombe
|
Website | 4 months ago |
|
High Wycombe
|
Mobile App | 4 months ago |
|
Reading
|
Mobile App | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Craig (@Rochdale_Cowboy) reported from Reading, England@AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.
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Martyn Herriott (@MartynBracknell) reported from Bracknell, England@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Neil Thompson (@NeilThompson) reported from Reading, England@AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Southbourne 🏴🏴🇫🇷 (@Southbourne101) reported@MichaelFra89678 @AskNationwide Just have a look on the website about qualifying current accounts. Honestly the hoops you have to jump through just to get £100.
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Alyson Leitch (@Geordiesbird) reported from Woking, England@AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!
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gazza (@ShaunGaz) reported@JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.
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Mark (@MorganMF9867) reported@AskNationwide 5 attempts to log in. 5 messages saying you're experiencing technical problems
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Sheridan Birtwistle (@twwooer) reported@AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys
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Michelle Bills (@shellbills) reported@AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour
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Mary (@maryphillips22) reported@AskNationwide It is still happening, I can’t log in
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Tom Morgan (@twmorgan11) reportedSome absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'
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Alyson Leitch (@Geordiesbird) reported@AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!
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Jonathan (@jayIFA) reported@MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.