Nationwide down? Current status and problems in Henley on Thames, Oxfordshire, England
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (1%)
Live Outage Map Near Henley on Thames, England
The most recent Nationwide outage reports came from the following cities: Maidenhead, and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Transfer | 8 days ago |
|
High Wycombe
|
Website | 25 days ago |
|
High Wycombe
|
Mobile App | 1 month ago |
|
Reading
|
Mobile App | 5 months ago |
|
Reading
|
Transactions | 9 months ago |
|
High Wycombe
|
Withdrawals | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Martyn Herriott (@MartynBracknell) reported from Bracknell, England@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Neil Thompson (@NeilThompson) reported from Reading, England@AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.
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Craig (@Rochdale_Cowboy) reported from Reading, England@AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Viktorija (@viktorijarising) reported@AskNationwide I am on the website and there is no chat option. Message or call option only gives a number that's taking super long...
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Andrew (@1984andyb) reported@KrisCampbell732 @AskNationwide Same issue here. I don't even get an opportunity to put any details in before it throws an error message up and tells me to re start the app.
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Anand Lakshmi Kanthan (@anand_tkm) reported@AskNationwide @AskNationwide I am receiving the same response every time I tweet. I need direct contact of your International transfer team whom I want to talk. Calling customer care is a waste of time.
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Christian Ibbotson (@cjibbo) reported@AskNationwide why can't you search transactions prior to Oct 2020 online or on mobile. Not helpful for filling a tax return when the tax year started April 2020. Also I get "were currently experiencing a technical problem" error on mobile when searching Oct 20 to march 21. 😞
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Ziz Draws Too (@ziz_draws_too) reported@AskNationwide Hi there, I'd like to increase my credit limit on my credit card that I already have with you. How do I go about that, the app isn't letting me do anything, it just errors when I try to edit credit limit
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Ben Barnard (@arcanna32) reported@AskNationwide Mine is to move to a new bank because your systems have been having issues the last 3 paydays and all i got was a copy paste message with no time estimate
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Widsey (@Widsey3) reported@AskNationwide is there a timescale to look at complaints? I sent one on regarding the payment issues which have been happening and wondered how long before I get a reply?
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Dylans Dad (@rdt55555) reported@AskNationwide There is no Redemption figure via that link, now having to spend ages waiting for your “customer support” to pick up the phone again, now been over an hour ro get a simple figure! Disgusting service. They had better not disconnect me this time!
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Anand Lakshmi Kanthan (@anand_tkm) reported@AskNationwide Your customer care must contact HSBC and check the status of the transfer. Instead they check within Nationwide system and says no money received.
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M Purssey (@purssey1) reported@AskNationwide How can I speak to some about my Travel insurance. Web portal down and 15minute wait on the phone.