Nationwide

Is Nationwide down in Henley on Thames, Oxfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Henley on Thames, Oxfordshire, England 02/01/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • NeilThompson Neil Thompson (@NeilThompson) reported from Reading, England

    @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Reading, England

    @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • hangingwithmr Coops (@hangingwithmr) reported

    @AskNationwide Good evening. I need to change my mobile number you have on record to be able to access online banking, one time code is being sent to an old number. Could you point me in the right direction. Thanks.

  • Amit91987 A.P (@Amit91987) reported

    @AskNationwide Hi, does a PayPal direct debit actually count as a DD (as part of the switch service)? Thanks

  • EspressoFanBoy Espresso Fan Boy (@EspressoFanBoy) reported

    @AskNationwide Please help; trying countless times to open account and getting this at the end "We’re really sorry, something went wrong. We couldn’t continue with your application as there was a technical issue. Please try again."

  • cjw_84 Hola (@cjw_84) reported

    @chase_uk with all your problems today a lot of people have been negatively impacted. When a similar issue happened with @AskNationwide compensation was given for the inconvenience caused.

  • OakBe OakBe (@OakBe) reported

    @AskNationwide made another payment yesterday which hasn’t gone through. Can someone explain to me why without me having to sit on hold for another hour to the help desk?

  • Markbotfree Mark (@Markbotfree) reported

    @AskNationwide Spoke to chat agent . She couldn't help.. suggested I ring up... I don't have that much time to waste.. Straight to the FCA it is ..can't even log a complaint

  • louiseyoung24 Looby Lou 🚘 ⚡ 🕰 ⬅ 👫 (@louiseyoung24) reported

    @AskNationwide Hi, no, the only other transaction that day was the tradesman using a handheld machine. I did notice another customer tried to use contactless but was prompted to enter pin number. His worked though. Maybe it was down to Tesco's machine?!

  • rachelchaplin Rachel Chaplin (@rachelchaplin) reported

    @AskNationwide As above I have tried this, no one answers same as live chat. I've spent 2 full lunch breaks trying to speak to someone! Can you help please? I am leaving one bank due to poor customer service and starting to regret my choice to be honest.

  • hoostie101 David Houston (@hoostie101) reported

    @AskNationwide I am sick of this. I’ve done the chat, been advised to call your help line and am now in a 30 min queue. Really bad customer experience. I simply want to amend my switch application with a different current account! Can this not be done with you? Can I visit a branch to sort?

  • srafferty73 Stephen Rafferty (@srafferty73) reported

    @AskNationwide What's the process re Switching to you from a bank that's not listed on the CASS website? For example, Chase UK?