Nationwide status: access issues and outage reports

Problems in the last 24 hours in Harwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Harwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Harwich, England

Latest outage, problems and issue reports in Harwich and nearby locations:

• 
  Shaun McDonald 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@smsm1) reported 4 minutes ago from Ipswich District, England

  @dracos @AskNationwide Yeah I've had it before where Nationwide changed my credit card and I then couldn't access all the history. Part of the reason I hardly use it and now primarily use another which has a nice cashback rate.

• 
  Shaun McDonald 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@smsm1) reported 35 minutes ago from Ipswich District, England

  @mcknut @Zarch1972 @AskNationwide I'm hoping the agile export on days like today will help counteract the higher import costs. Underlying issue is high gas costs and high proportion of gas used to power the grid at the moment, combined with low wind. Had a year or two of good prices due to low demand.

• 
  Elaine Beckett (@ElaineBeckett) reported 43 minutes ago from Grundisburgh, England

  Another example of appalling customer service from @AskNationwide highlighted on @BBCLookEast stay away from these guys people unless you have a strong constitution #verybadservice #nationwidebuildingsociety #customerexperience

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hicks (@hicks_chris) reported 43 seconds ago

  @AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?

• 
  Frazer Grant (@financefraz) reported 3 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  Shaun Toole (@garabaldired) reported 4 minutes ago

  @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

• 
  Mandy Sheridan (@MrsSherrec) reported 7 minutes ago

  @AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 8 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Ryan Gerrard (@RyanLGerrard) reported 10 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  daisy macvicar (@daisy_macvicar) reported 11 minutes ago

  @AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app

• 
  Jenny Smith (@GoodyActually) reported 12 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/

• 
  the pompey pope (@thePompeyPope) reported 12 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 16 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved