Nationwide status: access issues and outage reports

Problems in the last 24 hours in Great Dunmow, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Great Dunmow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Great Dunmow, England

Latest outage, problems and issue reports in Great Dunmow and nearby locations:

• 
  Linda Taylor (@Lindataylor2109) reported 8 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

• 
  Karen Taberham (@kazzitabs72) reported 8 minutes ago from Chelmsford, England

  @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

• 
  m (@leipperm) reported 16 minutes ago from Braintree, England

  Is there anything else I should do with regards to this issue @AskNationwide ?

• 
  Char ✌☮ (@sharlutte94) reported 29 minutes ago from Chelmsford, England

  @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  daisy macvicar (@daisy_macvicar) reported 5 minutes ago

  @AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app

• 
  Mr Joshua (@MrMrJoshua) reported 6 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  Mr Joshua (@MrMrJoshua) reported 6 minutes ago

  @AskNationwide That's not the problem. I need a card sent to branch due to insecure address. Five months with no card. @MartinSLewis - this is really getting me down.

• 
  Gary (@garytweeter) reported 13 minutes ago

  @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.

• 
  Mary (@maryphillips22) reported 14 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Tina Raistrick (@tinamay1977) reported 15 minutes ago

  @AskNationwide Its says technical issues nationwide end

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 17 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  Nick Clitheroe (@NickClitheroe) reported 22 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Tracy (@Tracy52468806) reported 28 minutes ago

  @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?

• 
  daisy macvicar (@daisy_macvicar) reported 28 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.