Nationwide status: access issues and outage reports

Problems in the last 24 hours in Great Dunmow, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Great Dunmow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Great Dunmow, England

Latest outage, problems and issue reports in Great Dunmow and nearby locations:

• 
  Linda Taylor (@Lindataylor2109) reported 18 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

• 
  Char ✌☮ (@sharlutte94) reported 40 minutes ago from Chelmsford, England

  @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

• 
  Karen Taberham (@kazzitabs72) reported 59 minutes ago from Chelmsford, England

  @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

• 
  m (@leipperm) reported 60 minutes ago from Braintree, England

  Is there anything else I should do with regards to this issue @AskNationwide ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miguel Santos (@migsantox) reported 4 minutes ago

  @billyrjnaismith @AskNationwide actual humans in physical buildings solving account issues is wild. i usually just spend my time screaming at discord mods

• 
  Luke Terzino 🪐 (@LucasTerzino) reported 4 minutes ago

  @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

• 
  Steph Wass (@steph_wass) reported 6 minutes ago

  Is @AskNationwide down? Technical issues AGAIN???

• 
  owen (@owen_o24) reported 7 minutes ago

  @AskNationwide your anti-fraud system has blocked a payment of mine, leading to me paying an extra £90 for festival tickets. Customer service offered me £25 and told me to use another bank next time. Are you able to assist me with getting the other £65 back please?

• 
  RoslynByfield (@RoslynByfield) reported 15 minutes ago

  The Bottom Line talking about changes to business over 20 years and now focusing on boards: now more women but some way to go. @AskNationwide has just prevented a customer from getting onto their board. #wato #bbcpm

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 15 minutes ago

  @deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.

• 
  Mary (@maryphillips22) reported 16 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Philip Sirr (@PhilSirr) reported 20 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Jacko 💙 (@1066jacko) reported 23 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 25 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡