Nationwide status: access issues and outage reports

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fleet, England

The most recent Nationwide outage reports came from the following cities: Ascot, and Farnborough.

City	Problem Type	Report Time
Ascot	Login	16 days ago
Farnborough	Login	28 days ago
Wokingham	Login	2 months ago
Aldershot	Mobile App	4 months ago
Reading	Website	4 months ago
Reading	Mobile App	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

• 
  Craig (@Rochdale_Cowboy) reported 2 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

• 
  Neil Thompson (@NeilThompson) reported 9 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

• 
  Martyn Herriott (@MartynBracknell) reported 16 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

• 
  Alyson Leitch (@Geordiesbird) reported 24 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Mike (@mikephotowild60) reported 37 minutes ago from Guildford, England

  @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

• 
  Paul Mackenzie Ross 🇺🇦 (@pmross) reported 38 minutes ago from Aldershot, England

  Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

• 
  Ghost of Goose (@ghostofgoose5) reported 42 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

• 
  Hannah Judd (@HannahMarsh3) reported 44 minutes ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 5 minutes ago

  @AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡

• 
  Rachel Neighbour (@Rachey8807) reported 6 minutes ago

  @AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks

• 
  Nick Clitheroe (@NickClitheroe) reported 11 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Miguel Santos (@migsantox) reported 12 minutes ago

  @billyrjnaismith @AskNationwide actual humans in physical buildings solving account issues is wild. i usually just spend my time screaming at discord mods

• 
  Michelle Bills (@shellbills) reported 15 minutes ago

  @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 18 minutes ago

  @Paulaj1984 @AskNationwide It was my friend bank that was down . I had a panic as i seen it leave mine

• 
  Jason Crane (@1975crane) reported 19 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  Alan Raimes🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱 (@GrimUpNorth01) reported 21 minutes ago

  @AskNationwide very disappointed to find out this year I will not be receiving the fare share payment even though I have numerous accounts with you and been a loyal customer for many years. I now feel loyalty means nothing and will have to revaluate my position with you.

• 
  X_eON (@X_eON) reported 22 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Will.I.Amッ (@Talk_To_Will) reported 28 minutes ago

  @ChelleChipato @AskNationwide Instore banks are next to useless these days. Go in to open a joint account with all the documents and get pushed into a room to do on a tablet because it’s all online. Lloyds aren’t much better as have to do online too (only popped into Lloyds because there was an issue online!)