Nationwide status: access issues and outage reports

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fleet, England

The most recent Nationwide outage reports came from the following cities: Frimley, and Woking.

City	Problem Type	Report Time
Aldershot	Mobile App	2 months ago
Reading	Website	2 months ago
Reading	Mobile App	7 months ago
Reading	Transactions	1 year ago
Woking	Mobile App	1 year ago
Guildford	Website	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

• 
  Martyn Herriott (@MartynBracknell) reported 41 seconds ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

• 
  Craig (@Rochdale_Cowboy) reported 7 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

• 
  Hannah Judd (@HannahMarsh3) reported 12 minutes ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

• 
  Alyson Leitch (@Geordiesbird) reported 15 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Paul Mackenzie Ross 🇺🇦 (@pmross) reported 40 minutes ago from Aldershot, England

  Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

• 
  Neil Thompson (@NeilThompson) reported 48 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

• 
  Mike (@mikephotowild60) reported 53 minutes ago from Guildford, England

  @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

• 
  Ghost of Goose (@ghostofgoose5) reported 59 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 4 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported 4 minutes ago

  @TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 5 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  😈 Angry Goblin ن (@angry_goblin) reported 6 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  Francis Wilcox (@Tel_Wilcox) reported 6 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Chrismit (@RadiationSloth) reported 8 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  ianhf (@ianhf) reported 9 minutes ago

  Hmmm both @nsandihelp and @AskNationwide reminding me that phone customer contact services can be utterly dire - closing one and visiting high street for other.... #Inexcusable #TwentyFirstCentury

• 
  Gary (@garytweeter) reported 10 minutes ago

  @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.

• 
  john tarrant (@johntarrant16) reported 14 minutes ago

  @AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.

• 
  Francis Wilcox (@Tel_Wilcox) reported 23 minutes ago

  @AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠