Nationwide status: access issues and outage reports

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fleet, England

The most recent Nationwide outage reports came from the following cities: Ascot, and Farnborough.

City	Problem Type	Report Time
Ascot	Login	1 month ago
Farnborough	Login	2 months ago
Wokingham	Login	3 months ago
Aldershot	Mobile App	5 months ago
Reading	Website	5 months ago
Reading	Mobile App	10 months ago

Community Discussion

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Nationwide Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

• 
  Paul Mackenzie Ross 🇺🇦 (@pmross) reported 2 minutes ago from Aldershot, England

  Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

• 
  Craig (@Rochdale_Cowboy) reported 15 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

• 
  Ghost of Goose (@ghostofgoose5) reported 24 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

• 
  Mike (@mikephotowild60) reported 24 minutes ago from Guildford, England

  @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

• 
  Hannah Judd (@HannahMarsh3) reported 31 minutes ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

• 
  Martyn Herriott (@MartynBracknell) reported 31 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

• 
  Neil Thompson (@NeilThompson) reported 31 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

• 
  Alyson Leitch (@Geordiesbird) reported 41 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigFatLion (@BigFatLion) reported 10 minutes ago

  @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.

• 
  Hello Purgatory (@HelloPurgatory) reported 11 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  Shaz (@shezRommy) reported 14 minutes ago

  Hi is there a know issue with pending transactions not showing on the banking app beem 24hrs and i cannot see it on my app @AskNationwide

• 
  Danny Pound (@dannypound88) reported 14 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  Liz Reason (@lizreason) reported 17 minutes ago

  @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative

• 
  Martin Hepworth (@maxsec) reported 19 minutes ago

  @barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 20 minutes ago

  @AskNationwide I tried to speak to someone at Nationwide on the phone but was greeted with an automated service and referred to the banking app, where a dumb chatbot told me it would take up to 120 days to investigate a “dispute” and gave me a phone number to speak to an agent.

• 
  Platinum Trophy 141 (@plattrophy141) reported 20 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Tracy (@Tracy52468806) reported 21 minutes ago

  @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 22 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved