Nationwide status: access issues and outage reports

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (26%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

• 
  Hannah Judd (@HannahMarsh3) reported 25 minutes ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

• 
  Martyn Herriott (@MartynBracknell) reported 35 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

• 
  Neil Thompson (@NeilThompson) reported 42 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

• 
  Paul Mackenzie Ross 🇺🇦 (@pmross) reported 55 minutes ago from Aldershot, England

  Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

• 
  Craig (@Rochdale_Cowboy) reported 56 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rohit Khosla (@rhtkhsl) reported 2 minutes ago

  @AskNationwide Can I switch to your new triple access ISA at 1% if I have an existing triple access ISA at 0.4% with you from a previous year? I only see options to fund it from a Nationwide account where I can select the existing ISA but wanted to confirm that's the right way.

• 
  Your fav really said... (@_ItsTitch) reported 6 minutes ago

  @AskNationwide **** RIGHT OFF

• 
  Taylor (@NoakesTaylor) reported 9 minutes ago

  @AskNationwide tried opening a new current account the last couple of days but saying you are having issues online - when will this be fixed?

• 
  Your fav really said... (@_ItsTitch) reported 11 minutes ago

  WTF is all this? And **** you @AskNationwide for making an already stressful situation more stressful.

• 
  Teresa 💜 (@Teresa_ingram1) reported 12 minutes ago

  @AskNationwide I'm appalled at the poor customer service from TMW consistently letting us down. Unable to take calls. advised you wrote to our solicitor on 5th May, but they have not received any correspondence. We need to market our house urgently. You are causing untold stress!

• 
  FullSend (@FullSen70316301) reported 13 minutes ago

  @AskNationwide Worst bank Iv come across for customer service and complaints absolute liers

• 
  newman (@newman_h25) reported 21 minutes ago

  @AskNationwide So I have to pay money to access my money

• 
  Gethin Thomas (@gethinblog) reported 23 minutes ago

  @AskNationwide @EnglandFootball Why? You're a Building Society. Stop spending our money on this crap and give us better service.

• 
  chris thompson (@frickleton) reported 26 minutes ago

  @AskNationwide As a Nationwide customer for over 40 years and a resident of NI could you explain why I am excluded and discriminated against

• 
  newman (@newman_h25) reported 26 minutes ago

  @AskNationwide I’m more than happy to close the account and loose the interest if that ensure I can access the money I just need to know how to do so