Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 1 outage signal in the last 24 hours around Fleet, including 1 direct report.
- The most common problems reported in this area mention Website and Mobile App.
- The most recent signal from this area was received Apr 10, 12:07 PM GMT+1.
- Website (50%)
- Mobile App (50%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Fleet, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Fleet, England
The most recent Nationwide outage reports came from the following cities: Aldershot, and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot
|
Mobile App | 3 hours ago |
|
Reading
|
Website | 2 days ago |
|
Reading
|
Mobile App | 5 months ago |
|
Reading
|
Transactions | 10 months ago |
|
Woking
|
Mobile App | 1 year ago |
|
Guildford
|
Website | 1 year ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Martyn Herriott (@MartynBracknell) reported from Bracknell, England@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Hannah Judd (@HannahMarsh3) reported from Farnborough, England@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Mike (@mikephotowild60) reported from Guildford, England@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
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Craig (@Rochdale_Cowboy) reported from Reading, England@AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.
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Neil Thompson (@NeilThompson) reported from Reading, England@AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.
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Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, EnglandHello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Vibes (@Vibes8432) reportedUnable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?
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Kleo Sings UK (@KleoSingsUK) reported@AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email
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name pending (@wozeruk) reported@AskNationwide I need some information my account was shut down due to somebody recalling the transaction the person in question was committing the fraud, not me and now I need to complain to the FOS but 1st I have to complain to the bank. I would like to start this process
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ourtrace89 (@ourtrace89) reported@AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!
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Kieran Byng (@ISaveDolphins) reported@AskNationwide Do you have a chat facility on line? Don't have access to a phone.
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Grey Blackstone (@GreyBlackstone) reported@AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.
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RichieDabbs (@rdaborn) reported@AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.
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Bruce J Beaton 🇬🇧🇺🇦🇮🇱⚓ (@beaton_bruce) reported@AskNationwide cannot log in online and app update is not working
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Karen (@mooramana) reported@GuruGryff @AskNationwide First Direct! Been with them since inception. Never had a problem always available always helpful
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Phi (@PhiMorsou) reported@AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end