Nationwide status: access issues and outage reports

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fleet, England

The most recent Nationwide outage reports came from the following cities: Wokingham.

City	Problem Type	Report Time
Wokingham	Login	22 days ago
Aldershot	Mobile App	3 months ago
Reading	Website	3 months ago
Reading	Mobile App	8 months ago
Reading	Transactions	1 year ago
Woking	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

• 
  Hannah Judd (@HannahMarsh3) reported 17 seconds ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

• 
  Alyson Leitch (@Geordiesbird) reported 4 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Paul Mackenzie Ross 🇺🇦 (@pmross) reported 10 minutes ago from Aldershot, England

  Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

• 
  Craig (@Rochdale_Cowboy) reported 17 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

• 
  Mike (@mikephotowild60) reported 17 minutes ago from Guildford, England

  @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

• 
  Martyn Herriott (@MartynBracknell) reported 27 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

• 
  Neil Thompson (@NeilThompson) reported 51 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

• 
  Ghost of Goose (@ghostofgoose5) reported 56 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  X_eON (@X_eON) reported 8 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Sheridan Birtwistle (@twwooer) reported 12 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Jenny Smith (@GoodyActually) reported 14 minutes ago

  @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end

• 
  Lauren ☕🎶 (@DiamondDaysXO) reported 16 minutes ago

  @AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 19 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  John Rogers (@TerminallyChimp) reported 20 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

• 
  daisy macvicar (@daisy_macvicar) reported 20 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

• 
  ME? I'm not well.... (@itsfar2bright) reported 22 minutes ago

  @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

• 
  Christopher Freeman (@cmdfreeman) reported 24 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  Gary Gadsden (@OfGadsden) reported 28 minutes ago

  @AskNationwide This year I've been excluded from your fair share scheme even though I have a current account & savings with you. Not overly bothered about the £100 it's the lack of respect 4 along time customer. I have spoken to someone & technically I don't meet the criteria as