Nationwide status: access issues and outage reports

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fleet, England

The most recent Nationwide outage reports came from the following cities: Farnborough, and Wokingham.

City	Problem Type	Report Time
Farnborough	Login	7 days ago
Wokingham	Login	1 month ago
Aldershot	Mobile App	4 months ago
Reading	Website	4 months ago
Reading	Mobile App	8 months ago
Reading	Transactions	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

• 
  Craig (@Rochdale_Cowboy) reported 3 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

• 
  Alyson Leitch (@Geordiesbird) reported 4 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Mike (@mikephotowild60) reported 11 minutes ago from Guildford, England

  @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

• 
  Paul Mackenzie Ross 🇺🇦 (@pmross) reported 38 minutes ago from Aldershot, England

  Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

• 
  Martyn Herriott (@MartynBracknell) reported 40 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

• 
  Hannah Judd (@HannahMarsh3) reported 41 minutes ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

• 
  Ghost of Goose (@ghostofgoose5) reported 49 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

• 
  Neil Thompson (@NeilThompson) reported 59 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joshua Pearson (@JoshPearson88) reported 4 minutes ago

  @geordiegirlx @AskNationwide I think there was qualifying criteria. Have a look on their website so next time you get it!

• 
  Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported 7 minutes ago

  @TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.

• 
  SkhTrains (P) (@SkhTrains) reported 8 minutes ago

  @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

• 
  Citizen Swift (@citizen_swift) reported 9 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  the pompey pope (@thePompeyPope) reported 11 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  Michelle Bills (@shellbills) reported 13 minutes ago

  @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

• 
  Barry McCann (@Bazzinho9) reported 14 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  Luke Terzino 🪐 (@LucasTerzino) reported 16 minutes ago

  @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

• 
  Dáireo (@Alpha2007D) reported 16 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Jordan (@JordanPostingX) reported 18 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail