Nationwide status: access issues and outage reports

Problems in the last 24 hours in Dursley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dursley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Dursley, England

Latest outage, problems and issue reports in Dursley and nearby locations:

• 
  Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported 2 minutes ago from Gloucestershire, England

  So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

• 
  Will Hartshorn (@will_hartshorn) reported 32 minutes ago from Hardwicke, England

  @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 59 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Leigh (@LeighJonathan) reported 2 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  asma (@asmaabdv) reported 2 minutes ago

  @AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?

• 
  Bobby Zelmut (@cockwomblefree) reported 4 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  Sarcastic Fringehead (@Pragjag) reported 5 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Auntie Carol (@CarolKetchley) reported 16 minutes ago

  @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.

• 
  MH (@MhMyxacc444) reported 17 minutes ago

  Started chat with @AskNationwide about missing card at 11.53. Still on it still not dealt with 🤡 as a new customer I’m having regrets. But they also won’t close it. Avoid them

• 
  Ivor Harper (@ivor_park_fin) reported 18 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Jul8 (@Jul806223479) reported 19 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  Beelin (@beelinbaxter) reported 23 minutes ago

  @AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?

• 
  Bec (@becclar15) reported 26 minutes ago

  @AskNationwide hi Nationwide, new customer, how do I apply for a cash isa? It’s a mystery, website doesn’t specify if members or non members. Can’t call. How do I speak with someone please?