Nationwide status: access issues and outage reports

Problems in the last 24 hours in Dursley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dursley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Dursley, England

Latest outage, problems and issue reports in Dursley and nearby locations:

• 
  Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported 9 minutes ago from Gloucestershire, England

  So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

• 
  Will Hartshorn (@will_hartshorn) reported 35 minutes ago from Hardwicke, England

  @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 39 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gemma Corfield (@Iloveholly) reported 54 seconds ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

• 
  Darren Woods (@spinneywoods) reported 1 minute ago

  @AskNationwide must say very unhelpful with a concern about my account not good customer service

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 2 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  Joy Brooks (@JoyBrooks99) reported 3 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  OL (@LerryOwen) reported 5 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 9 minutes ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  Alyson Leitch (@Geordiesbird) reported 12 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  sam (@hunting_sam) reported 22 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  KatStone (@stone_kat1123) reported 25 minutes ago

  @DebiEvansMatron @AskNationwide shocking we moved to Nationwide due to a load of **** at HSBC If we encounter any issues we will move again Where do you recommend?

• 
  can (@KJWXXX) reported 27 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times