Nationwide status: access issues and outage reports

Problems in the last 24 hours in Dursley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dursley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Dursley, England

Latest outage, problems and issue reports in Dursley and nearby locations:

• 
  Will Hartshorn (@will_hartshorn) reported 50 seconds ago from Hardwicke, England

  @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

• 
  Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported 2 minutes ago from Gloucestershire, England

  So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 55 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ME? I'm not well.... (@itsfar2bright) reported 4 minutes ago

  @AskNationwide @lourowlands99 You can’t remove the card reader if you’ve never had one ! This was a problem several Months ago. Seems you’ve updated the system with the same error. I too can’t transfer money.

• 
  David (@Earlofh) reported 4 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

• 
  Hols 🍒 (@Hmadtmts) reported 11 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  SteveB (@SteveB2706) reported 16 minutes ago

  @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

• 
  Sam C (@misssamc) reported 19 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  lm210 (@mm219009) reported 25 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  lewis (@LewisBuddle_15) reported 25 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Matt Sneyd (@matt_s29) reported 26 minutes ago

  @JoshPearson88 @AskNationwide Been with them over 17 years and got jack **** and got saving accounts with them

• 
  ME? I'm not well.... (@itsfar2bright) reported 27 minutes ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  Political Jack (@PoliticalJ4ck) reported 28 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.