Nationwide

Is Nationwide down in Dursley, Gloucestershire, England?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dursley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Dursley, Gloucestershire, England 03/31/2026 06:35

March 31: Problems at Nationwide

Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (29%)

    Login (29%)

  3. Website (23%)

    Website (23%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Dursley, England

Latest outage, problems and issue reports in Dursley and nearby locations:

  • 1Joshwa 🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported from Patchway, England

    @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

  • Gloucester_Lad Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported from Gloucestershire, England

    So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

  • alexjbooks AlexJ (@alexjbooks) reported from Bristol, England

    @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

  • joannevarney68 Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

  • Yippers Amy (@Yippers) reported from Bristol, England

    @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

  • MelanieWooo Melanie Young (A1784728) (@MelanieWooo) reported from Bristol, England

    @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • xXrufusXx Ruth Rufus Leatham (@xXrufusXx) reported

    @AskNationwide I will call shortly, if there is a block on my account then I won’t be happy as yet again I have failed to be contacted or notified which should be done as standard if you think there is “suspicious activity”

  • djsimonlloyd DJ simon lloyd (@djsimonlloyd) reported

    @AskNationwide my mothers partner died of covid and you’ve frozen her bank account in error and you can’t work out why. She’s had no money since Friday and another 3 hours in Margate branch today. You’ve made her Ill!

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide And that's where your support ends, same as last time.

  • FunnyPeculiarF5 FunnyHaHa🧡#ProgressiveAlliance (@FunnyPeculiarF5) reported

    @AskNationwide Is your online banking website down at the moment??

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

  • xXrufusXx Ruth Rufus Leatham (@xXrufusXx) reported

    @AskNationwide trying to make a purchase online and my pay in 3 option is being declined, I have plenty of funds in my account and have never been declined before..I have never defaulted on my finance payments so wondering if you’ve put a block on my account without telling me?

  • lg85uk Louise (@lg85uk) reported

    @AskNationwide is the secure message feature in online banking down? Tried sending a message but it’s asking me to use the chat function but there is no button for that

  • Nicolahands1 Nicola hands (@Nicolahands1) reported

    @AskNationwide hi I need to access my statements from April 2018 but can only see November onwards on the app how can I get these? Thanks

  • AidenWa1ker A I D E N W A L K E R 🇮🇨 (@AidenWa1ker) reported

    @AskNationwide Hi, I am completing a change of name form as I have got married. When I send it in the post I will be including the original marriage certificate. Do I also need to send my ID? As it doesn't state so on the website. It only states marriage certificate is required.

  • bobby9bobkinz bobby9bobkinz (@bobby9bobkinz) reported

    @AskNationwide I have to say Nationwide are quite possibly the worst company I have ever dealt with for customer service. I am experiencing problem after problem and Nationwide appear to have no interest in resolving these. I would advise any would-be customers to take their business elsewhere!