Nationwide

Is Nationwide down in Dursley, Gloucestershire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dursley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Dursley, Gloucestershire, England 01/20/2026 09:00

January 20: Problems at Nationwide

Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Dursley, England

Latest outage, problems and issue reports in Dursley and nearby locations:

  • Gloucester_Lad Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported from Gloucestershire, England

    So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

  • MelanieWooo Melanie Young (A1784728) (@MelanieWooo) reported from Bristol, England

    @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

  • alexjbooks AlexJ (@alexjbooks) reported from Bristol, England

    @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

  • Yippers Amy (@Yippers) reported from Bristol, England

    @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

  • joannevarney68 Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • moloughlin75 moloughlin (@moloughlin75) reported

    @AskNationwide is there a payment issue this evening?

  • Shani_intheUK Shani (@Shani_intheUK) reported

    A warning...do NOT ever switch to Nationwide. They are a bunch of incompetent people with systems in place that are beyond archaic. Customer service is non existent. @AskNationwide @NationwidePress

  • avoiding_bears Kirsty Rolfe (@avoiding_bears) reported

    @AskNationwide they said they couldn't see anything and told me to call the Fraud Team, and then gave me the number for lost and stolen cards, and I can't access the 'any other problems' menu because it needs a phone banking passcode and I do not use phone banking

  • avoiding_bears Kirsty Rolfe (@avoiding_bears) reported

    @AskNationwide sorry, I always start out the process of contacting Nationwide about a problem cheery and polite and end up a gibbering mess

  • amieexgoodall Amy Goodall (@amieexgoodall) reported

    @Dominos_UK app broke, so they’ve taken £200 out of my account, said there’s nothing they can do and can’t issue a refund, @AskNationwide no help what so ever. raging. (and hungry)

  • CarolineWaddou1 Caroline Waddoups (@CarolineWaddou1) reported

    We now have water seeping through the kitchen wall! Our @AskNationwide home insurance said damage wouldn't be covered as we know there is a leak!! Which we are trying to get resolved, and their contractor made worse!! The stress this is causing is awful!

  • snarkbroom Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported

    @AskNationwide The app is still working fine on my iPhone. I will give it a few days and, if it is still not working on my iPad, I will be in touch again. Thank you all for your help.

  • SistersOfAnne Sisters of Anne (@SistersOfAnne) reported

    @AskNationwide @NigHeke3 women's sports. We reject men taking over women's services and we ask again, when was this policy put to the members & who is the lead on the issue within? @AskNationwide

  • Powles1981 McLovin (@Powles1981) reported

    @AskNationwide @cathydevine56 Oh dear I stumbled upon this and being a customer I think I will be taking my money elsewhere. Get woke go broke Nationwide tsk tsk

  • richard44656131 Diana Phillips (@richard44656131) reported

    @AskNationwide how do I transfer money from my instant access account to my mortgage account. It doesn’t seem possible on the app ? Thanks