Nationwide

Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cwmbran, Torfaen County Borough, Wales 03/07/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • knoweuro Knoweuro 🇬🇧🇳🇴🇮🇸🇱🇮🇨🇭 (@knoweuro) reported

    There is absolutely no excuse for all these companies saying 'we are very busy' & putting you on bloody awful music for 15 minutes. If you have people WFH put them on the queues @AskNationwide

  • lpcollier Lee Collier (@lpcollier) reported

    @AskNationwide We didn't contact a branch, we called the e number on your website.

  • wilearl Will Earl (@wilearl) reported

    Hi @AskNationwide have been trying to speak to someone regarding my mortage, tried online chat and also calling but been on the phone waiting for over 20mins.... please can you help? Thanks

  • dawnie2305 Dawn Gifford 💙 (@dawnie2305) reported

    @AskNationwide is there any problem with the nationwide online banking app because all day I've been getting a message up whenever I tried to load the app saying sorry having a technical issue at the moment. I have reinstalled the app and it's still not working

  • frsrgrrw Fraser Garrow (@frsrgrrw) reported

    @AskNationwide no, directly from your website

  • steevecopping Steevecopping (@steevecopping) reported

    @AskNationwide Yes many times, but the main issue is your 50% interest rate...

  • self_deprecator J Davis (@self_deprecator) reported

    @AskNationwide This isn't a good thing, what are you doing to help people of my generation who have struggled for 2 decades to even get a sniff of the property ladder

  • BenAshelford1 Ben Ashelford (@BenAshelford1) reported

    @AskNationwide Hi Jon. I'm at work (without eating because you've frozen my accounts for reasons best known to yourself) so I can't live chat. Please just take the damn block off. Every single attempted transaction was me (funnily enough, because its my bank) unlock me please.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    @AskNationwide It has been through your complaints procedure which found in your favour on the customer support. I don't sense there is much more purpose in talking about this. When decisions are made on financial products, I will take this verdict into account.

  • MarilynParrott2 Marilyn Parrott (@MarilynParrott2) reported

    @knoweuro @AskNationwide You can’t even do that trying to get through to the Telegraph Subscription line - rang the number given, referred to website and have to leave a message. Then told they will ring, 2 days later still waiting as they’re busy!