Nationwide

Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cwmbran, Torfaen County Borough, Wales 03/12/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (27%)

    Login (27%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • hannahmy91 Hannah Yates (@hannahmy91) reported

    @AskNationwide Why is it taking so long to get our mortgage offer sent out? Told last week just needs someone to approve and send the offer. We're past the 5 working day timescale and everyone I speak to just says it should be today, try tomorrow?! We have to give notice Monday!

  • wnbrn_ wnbrn (@wnbrn_) reported

    @AskNationwide hello i need help with a pending transaction, the company cancelled the payment however it is still pending and i need the money to be available.

  • Rachel13Ed Rachel Edwards (@Rachel13Ed) reported

    @AskNationwide I’ve tried calling but your phone lines appear to be down. How do I arrange to pay in a large sum of cash following a charity collection please?

  • DavidForden David Forden (@DavidForden) reported

    @AskNationwide hi, I’m fining it impossible to get in touch with uk insurance to review my flex plus travel insurance and the website isn’t working properly. Is there a better option than 08000510154? Thanks

  • EliseLyford Elise Lyford (@EliseLyford) reported

    @AskNationwide I’ve had a savings account opened for me when I was born with you and now that I am 18 it still isn’t letting me access the money in it?

  • billellerington Keith Gulliver (@billellerington) reported

    @AskNationwide Can you please update me on this issue?

  • vrushika_valand Vrushika Valand (@vrushika_valand) reported

    I have had the worst experience with @AskNationwide . I logged a complaint a MONTH ago and my complaint is still not resolved. As a new customer, this makes me want to close my account and move elsewhere. Doesn’t seem like they care for new customers!

  • jerryengland56 Jerry England (@jerryengland56) reported

    @AskNationwide I can't log into my account online either through safari or chrome. Is this linked to the problems noted on your website, or something else? The app appears to be working, but I can't do what I need to through that.

  • rooba63 Fuzzy McGee (@rooba63) reported

    @AskNationwide I've just transferred pretty much every penny out of Nationwide. When even instant access accounts with other providers are paying higher interest than your 2 year Isa you know something is wrong.

  • purplefish_123 Lindsay (@purplefish_123) reported

    @AskNationwide hi, are there problems with benefit payments being processed for your accounts? My sister was due a payment today and it's not in her bank, thanks