Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 10 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  Stuart Anderson (@stu_75) reported 22 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RichieDabbs (@rdaborn) reported 11 minutes ago

  @AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.

• 
  Sheridan Birtwistle (@twwooer) reported 15 minutes ago

  @AskNationwide very intrusive process logging into my account online just now. Question after question. ¿Who ******** thought this was a good idea? After the interrogation had to login again

• 
  Teddy. C Youg (@TeddyYoug64898) reported 15 minutes ago

  @AskNationwide. I still can’t believe how I was treated as a disabled man , by your bereavement team . Absolutely disgusting service.

• 
  me (@notmewhome) reported 19 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  Beelin (@beelinbaxter) reported 19 minutes ago

  @AskNationwide I have called this number. Unfortunately the helpful agent couldn't help. There might be a bug on your contactless limit edit page. Is there an IT helpline I can call?

• 
  Sheridan Birtwistle (@twwooer) reported 23 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Tamara G (@wacgirl) reported 25 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Mark Sowton (@SowtonMark) reported 27 minutes ago

  @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

• 
  Charlie Muggins (@onemrmuggins) reported 28 minutes ago

  @AskNationwide anything about fairness and they will fob you off! LPA, you’ve ****** it up, clueless customer service and clueless CEO

• 
  mind your own business (@Ankit20035) reported 28 minutes ago

  @AskNationwide lost a customer for good now will move all business to Halifax since you continue to discriminate customers