Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (23%)
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Login (19%)
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Transactions (12%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Sturgess
(@ThomasSturgess1) reported
@AskNationwide Hi I have just opened a second account with you and I seem to have been given a second customer number - will both accounts show in the online banking approver the next few days?
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Anne Lidwell
(@a_lidwell) reported
@yiuie @AskNationwide My credit card was declined this morning. When I eventually got through to Nationwide I was told that I was one of a number of people who had been blocked by an IT error. I was then unblocked and transaction went through later. Surprised they didn't tell you that in the tweet.
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Mitchell Burack
(@BurackMitchell) reported
@AskNationwide Thank you for the quick response Kamara! Error message reads: "Sorry, we're unable to show you all your account info at the moment. This also means you're (you'll?) be unable to make payments from some accounts. We're working to get things back to normal as quickly as possible"
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rstar666
(@rstar666) reported
@a_lidwell @AskNationwide @BBCNews It’s unbelievable that an IT Issue which has been ongoing for a month impacting “some” customers has still not been resolved.
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Rebecca
(@Rebbeebee) reported
I have been a customer with @AskNationwide for well over 20 years but I’ve never felt less valued as a customer. They don’t care at all about the people that bank with them.
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Gavin Wells 💙
(@xjib) reported
@AskNationwide When do you expect online banking and App access to credit card transactions and statements to be restored? It's be unavailable now for weeks!
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Fifi 🏴 🏴
(@fifijo5) reported
@AskNationwide So it turns out Nationwide had blocked lots of customer’s credit cards yesterday due to an “IT Glitch”. Shame @AskNationwide weren’t admitting the IT problems and I wouldn’t of wasted half my evening trying to get through on your constantly engaged helpline #nocustomerservice
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John Brissenden 💙
(@johnbrissenden) reported
@AskNationwide Hello there. My credit card seems to have been blocked, and I can’t get through to customer service to sort it out. Can you help please?
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Screwfix
(@Screwfix) reported
@ephemeralhype @AskNationwide Hi, I am very sorry to hear this. We have no reported issues. If you could please DM your email address, full name and postal address you have registered with us we can check your customer record. Many thanks, Sheila.
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Peter Williamson
(@Pwilliamson204) reported
@AskNationwide hi this morning I used an ATM to withdraw £10. A message came up on screen saying Your transaction has been declined please contact your bank. I have just managed to check my account now and the £10 has been deducted from my account. Help please.