Nationwide

Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cwmbran, Torfaen County Borough, Wales 01/24/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Schadenfreudian Chris Topher 💀 (@Schadenfreudian) reported

    Adverts from @AskNationwide: "We're here to help in these concerning times". Actual Nationwide: "We've sided with your energy company who quadrupled your Direct Debit without your consent and we won't be refunding you. We believe this is fair, but please don't leave us". Wow.

  • reasue10 Sue Rea (@reasue10) reported from Llandeilo, Wales

    @AskNationwide logged onto my banking app and all my accounts have disappeared help please

  • cricketfan82 🇺🇦 🇬🇧🇪🇺 (@cricketfan82) reported

    @AskNationwide Can you provide a number where I can speak to someone please as I've been a customer with you for over 20 years, I want my son to have his first current account with you but you are making it as difficult as possible and I'm at the point of going elsewhere.

  • Lisaj_mc LISA ❤️ (@Lisaj_mc) reported

    @AskNationwide any issues logging into your app? I’ve had spinning wheel of doom for a while now. 😬🙈

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @mgslucas @AskNationwide Having similar problems. Sick of Nationwide. No one gets back to you & can't get thru on phone, then when you do all they can do is email switch team who don't get back to you. Phoned & automated service says they're not taking calls & immediately cuts you off. Shocking service.

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide 2 switch dates now Nationwide missed. No communication to me whatsoever! Takes ages to get thru on phone to find out what's going on then they can't actually deal with it as they email switch team who never get back to me 🤬 Branch who persuaded me to switch say can't help. 🤬

  • Cretophile Tim T (@Cretophile) reported

    @AskNationwide 2/2. Going to a branch was a waste of time. Promised action just never took place. You can’t even make a complaint online they set up the website to stop the complaint you really want to make. Time again to look for another bank-but they all seem crap and full ofbs

  • TradeUnionFairy Natalie Chadwick (@TradeUnionFairy) reported from Borough of Torbay, England

    @AskNationwide are there any current issues with authorisation online?

  • MNotts19 mkNotts19 (@MNotts19) reported

    FAO @Debbiecrosbie1 Another Bus ride today 2 different Branch of @AskNationwide Customers visiting during Lunch Breaks Only 2 counters open - 13 customers waiting in the Q Approx 5/6 minutes at counter/ customer - that is 65 minutes (1 hr +) in Q Where is Customer service?

  • Lancsamb Graham Curry (@Lancsamb) reported

    @AskNationwide worst customer service , don’t even bother to deal with complaints!