Nationwide

Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cwmbran, Torfaen County Borough, Wales 02/01/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide 24 hours later and still no help. We have been without heating and hot water for 48 hours. Our child is freezing (as are we all). We pay for emergency repair home insurance with your company. What is going on?

  • PetecoleO @petecole[official] (@PetecoleO) reported

    @AskNationwide Think issue is with the other party as also failed with another card from another provider.

  • MarkTomkins6 Mark Tomkins (@MarkTomkins6) reported

    .@AskNationwide on hold for 1.5 hrs **every day** for the last week trying to get through. Branch the week before who couldn't help directed me to call. Says you're open 9-5. How do I get to speak to someone? Pls don't give me the covid 'we're really busy' brush off. Me too.

  • ApurvaModessa Broken Sword - Agent of Chaos (@ApurvaModessa) reported

    @AskNationwide Your app is absolutely YAK! Constantly crashes and doesn't even open anymore. Wtf is wrong with it!?

  • RaymondBickley2 Raymond Bickley (@RaymondBickley2) reported

    @AskNationwide No doubt that will happen, someday. Shame the banks want customers to deal in the future of things yet the banks still operate in years gone by? Banks offer this & that, yet they only work that suits themselves and old ways of doing things, which of course frustrates the customer

  • KateRumTruffle Kate (@KateRumTruffle) reported

    Hi @AskNationwide you sent me a new debit card but it’s not worked since. I’ve tried using it with my pin, didn’t work. Won’t do contactless. The letter with it said it would work straight away. Please help.

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide @MoneySavingExp Please someone help.

  • thesnkrpimp Daniel Forsyth (@thesnkrpimp) reported

    @AskNationwide The same information you have provided there Taj is who I have already called (and your staff member who answered the phone yesterday was a big fan of the company concerned as they help top up his piggy bank) Interesting morally

  • Viresh6times Viresh (@Viresh6times) reported

    @AskNationwide I can't find how to start an online chat on the page, could you help?

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide We last spoke to your team over an hour ago after a 30-minute hold (taking time on hold to hours over the last 48 hours). Two days taken off work. Freezing young family. The service is so bad it is genuinely insulting to my family.