Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Cwmbran, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Nationwide
Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cwmbran, Wales
The most recent Nationwide outage reports came from the following cities: Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Login | 27 days ago |
|
Caerphilly
|
Login | 1 month ago |
|
Blackwood
|
Login | 3 months ago |
|
Ebbw Vale
|
Transfer | 10 months ago |
|
Pontypool
|
Mobile App | 1 year ago |
|
Bargoed
|
Login | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Ahmd othman ๐ธ๐ฉ ๐ฌ๐ง (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Stuart Anderson (@stu_75) reported from Ringland, Wales@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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TK (@tonykinsley) reported@AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?
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Johnboy Scott ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Johnboy014) reported@AskNationwide SHOCKING customer service ๐ก๐ก๐ก๐ก๐ก๐ก
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next๐ ๐
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Tommybhoy79๐๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟโฝ (@ruchillbhoy79) reportedOn hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this ๐ก
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the pompey pope (@thePompeyPope) reported@AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service
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PLOD WHITFIELD (@NEILNeilwhits) reported@AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?
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Josie Bishop (@Josiry71) reported@AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service
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fiona brown (@fionab2367) reported@eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided
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REALLY SCARY GUY๐ (@fucking_scary) reported@AskNationwide Canโt log into my mobile account since I got a new phone, called one of your guys like a month ago & he said Iโd get a new passnumber in the post which never arrived. Now when I try to call, the ai doesnโt understand the problem & eventually puts me on hold just to be hung up on
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Orwellwasright Abouttheleft ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@IMissHitchSlaps) reported@TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.