Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Toany
(@Toany80704880) reported
@AskNationwide you would expect a good support team to make sure they look for you answer knowing that you have a problem. But no, it is 48 hours for each response
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HananananananaBATMAN
(@HannahWins) reported
@AskNationwide Hi, is there a problem with opening current accounts for existing customers at the mo? I've tried a few times yday+today to open a current account and keep getting so far and getting a 'there's a technical error, please try again' message. Already have a joint acct
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Toany
(@Toany80704880) reported
@AskNationwide I never received a text. The first i knew about a block on the card was when a regular payment to Netflix was refused. Why do wait until I am embarrassed by a refused payment
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Bethany Alpin
(@biffobeth) reported
@AskNationwide Not the issue. My old account closes on Tuesday and I still don’t have my current account opened and switch in place. I’ve rung every day for 3 weeks and have been waiting for a call back since Friday to let me know why it’s not opened yet and to confirm it will be sorted.
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Clem Cowton
(@ClemCowton) reported
@AskNationwide why does my online bank now only remember 5 payees? I now regularly have to re-enter account details you’ve ‘forgotten’. The only things I ask from you is to keep my money safe and let me access it easily, so this terrible UX is more than enough to make me switch.
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SymonT468
(@SymonT468) reported
@AskNationwide Hello, is there a problem with the app at the moment? I can’t seem to transfer any money
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Peter Harris
(@Cardlinger) reported
@AskNationwide hi, a company has told me that they'll automatically charge my debit card and don't give me means to prevent this transaction without spending money calling a phone line. Is there a way Nationwide can block them taking automatic payments as I don't consent to it?
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Claire Terry
(@ClaireTerry75) reported
@AskNationwide is there a problem with your app? I can’t see any transactions for my credit card account - either via statement or recent transactions. Any advice please?
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Bethany Alpin
(@biffobeth) reported
4 weeks since my account was applied for - Still not opened and switch still not processed (due to Nationwide errors) - Still waiting for a call back from @AskNationwide to resolve issue as M&S bank closes this week. Complaint raised - no response!
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Tom Perry
(@Tomp29193) reported
Very dissapointed with the experience I'm having with @AskNationwide, usually fantastic customer service however this advisor I've been on the phone too for the last half an hour is dreadful. Has absolutely no clue of what he is doing and has made a simple transaction v. painful