Nationwide

Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cwmbran, Torfaen County Borough, Wales 12/09/2025 00:55

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    @AskNationwide It's not the queue it's that no one knows how to help when you get through. I don't believe you don't understand me. I have been clear. If you even read my messages you must understand. You are just reading from the same script as the rest. Shame on you Sherrie

  • Rwlpalmer Rob Palmer (@Rwlpalmer) reported

    @AskNationwide hello. Did you have computer issues on Friday? I ask as I seem to be missing transactions from that date on my credit card. Transactions before and since are appearing when I look.

  • SektionUK Reg (@SektionUK) reported

    @AskNationwide Maybe help existing customers move home rather than offering them peanuts on new mortgages

  • lucyfudge lucy fudge (@lucyfudge) reported

    @AskNationwide why do I get an error message when I try to register my card on TFL website?

  • jw11home milly mandy (@jw11home) reported

    @AskNationwide My partner has now done this he is an HSBC customer and using the mobile app this wasn't a problem for him. Seems crazy Nationwide expect you to have card reader with you all the time.

  • pauldevine1986 Joycey (@pauldevine1986) reported

    @AskNationwide Be lovely if somebody just answers the phone gone through the auto service I've mentioned dispute been on hold now 51 minute no answer JOKE

  • Chasandmyah Chas (@Chasandmyah) reported

    @AskNationwide @PrettyWildXx Pity your staff don’t have more respect. I had two staff members put the phone down on me simply because I wanted to withdraw my funds from savings, they DEMANDED to know why and I told them that was private. They wouldn’t allow it, outrageous, what happened to customer service?

  • SoryahhTale Soryahh Tale Teller (@SoryahhTale) reported

    @AskNationwide where can I report a fraud? I login and there is nowhere to suggest a fraud. I should be able to send a message re fraud to you straight away.

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    @AskNationwide I only have the mortgage ref. They REFUSE to give me the complaint ref. You will now tell me (as you have 18 times already) that without the ref you can't access secure information. This is my catch 22 life!!!

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    Please, Chris Rhodes at @askNationwide, we are desperately begging for help. We are about to lose everything because of lies & mistakes from Nationwide. No one in Mortgages knows how to help, so they just lie to us and say wait 56 days for the outcome of the investigation. HELP!