Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (34%)
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Website (23%)
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Login (20%)
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Transactions (16%)
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Withdrawals (5%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Chas
(@Chasandmyah) reported
@AskNationwide @PrettyWildXx Pity your staff don’t have more respect. I had two staff members put the phone down on me simply because I wanted to withdraw my funds from savings, they DEMANDED to know why and I told them that was private. They wouldn’t allow it, outrageous, what happened to customer service?
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Upper-Middle Bucket Jimmy
(@JimmyChill4) reported
@AskNationwide @Allsportsphotog **** off Nationwide you know why you hired her
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Alexandra Davies
(@AlexandraDavies) reported
This may make me sound incredibly old but can anyone recommend a decent home insurance company with good service? @AskNationwide have increased mine by 40% with no claims made because “people in my area may have claimed for accidental damage during lockdown” and won’t reduce it.
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Master P
(@mchu5pwp) reported
@AskNationwide I wanted to raise a formal complaint. I cannot change the payment ref for a saved Payee on the mobile app, but was told I can do this via your website. On the website I cannot do this unless I amend the Payee which then needs the card reader. This is madness.
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Cj
(@jukeboxfail) reported
@AskNationwide I cannot call out s there's an issue with my phone currently, is there another way?
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abigdoob
(@abigdoob) reported
@AskNationwide @EnglandFootball I’ve had various accounts with you for over 30yrs & I’m struggling to reconcile this ad for English football which visually shows only a distorted BBC Weather-esque Scotland, with continuing being a customer. You really need to rethink your ad policy, &/or hire another agency.
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Huseyin
(@huseyinkishi) reported
@AskNationwide Just spoke to your customer service assistant, Lynn (who was ace!). Awful to hear that your staff haven't been treated by respect (and now have to wear bodycams) over the past two years during lockdown.
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
Please, please @Tamara_Rajah help us. After 5 months of @AskNationwide mistakes we are about to lose our sale & purchase & our money. 56 day wait for complaint investigation - we lose everything on Friday. I'm on my knees begging you to help. PLEASE HELP US. We can't take it
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide No, every time I tweet I explain it to a new person. 32 people so far. I need an exec. You never help...you aren't even the person I spoke to 3 mins ago!
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide I only have the mortgage ref. They REFUSE to give me the complaint ref. You will now tell me (as you have 18 times already) that without the ref you can't access secure information. This is my catch 22 life!!!