Nationwide

Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cwmbran, Torfaen County Borough, Wales 01/18/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kt_davies87 Katie Davies (@kt_davies87) reported

    @AskNationwide You had issues yesterday with payments, I have payments not showing as pending, I have money been paid that is not in my account, I have no idea whether things are right or wrong 😑. When will the issues be resolved so I can check my account please.

  • lindaparks71 Mrs Linda Parks (@lindaparks71) reported

    @AskNationwide Well it isn't and it was Amazon and I know they wouldn't waste any time processing a transaction.. I'm sure this is to do with the issue you had yesterday.. please look into this and advise.

  • Joanne76006149 Joanne (@Joanne76006149) reported

    @AskNationwide @Widsey3 Live chat not working for me, just spent 30 minutes on hold for him to tell me what I'd already read on twitter

  • JodanaSandyXx Jodana Sandy (@JodanaSandyXx) reported

    Is anyone get through @AskNationwide today 20 minutes yet again and still no pick guessing only one person working

  • CassNdu CassieN - Solidarite avec la France (@CassNdu) reported

    @AskNationwide @EnglandFootball Meanwhile my debit card was being declined and my trip to the supermarket was wasted. How about you stop virtue-signalling stuff like this and sort your failing IT systems instead. Absolutely fed up with being let down by you. Mutuality doesn't seem to work for me at least...

  • PrinceRoss44 Ross McAinsh (@PrinceRoss44) reported

    @AskNationwide hello, is there IT and mobile banking problems again??? I have not had payment processed for 3 days now and it is unacceptable. Get it fixed asap. This is for my travel insurance.

  • Sarah60819446 sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland

    @AskNationwide trying to verify my ID and states my card has failed. Is there issues with this as its preventing me from accessing a loan that is needed for food etc

  • PASTA_Mick PASTA Mick (@PASTA_Mick) reported

    @AskNationwide Hello, tried that yesterday and again now. Same issue still. Tried it on different WiFi connections too so doubt that is the issue.

  • MrM81489177 MrM (@MrM81489177) reported

    @AskNationwide @EnglandFootball Will you have a terrible n desperately 'cool' poem about your systems being down?

  • KarenPlayer1 Karen Player (@KarenPlayer1) reported

    @AskNationwide been on the phone 30 mins now. Just want to have an insurance reference number. Are your phones down?