Nationwide

Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cwmbran, Torfaen County Borough, Wales 02/21/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bryde09 Bryde (@bryde09) reported

    @AskNationwide There’s 15 pdfs including terms and conditions for flex account, fees, overdraft fees, switch service etc

  • EspressoFanBoy Espresso Fan Boy (@EspressoFanBoy) reported

    @AskNationwide Please help; trying countless times to open account and getting this at the end "We’re really sorry, something went wrong. We couldn’t continue with your application as there was a technical issue. Please try again."

  • dsmit1312 Daan Smit (@dsmit1312) reported

    @AskNationwide I have a problem with the NW Android App. When I'm setting up a new payee (Pay or move money) it asks for card-reader verification before paying the the first payment - OK. But the App asks me to choose from a drop-down list of debit cards that includes an expired one!

  • shewasmyfriend Tara (@shewasmyfriend) reported

    @JonezinWidJonez @HSBC_UK Oh I'm closing my account and switching to @AskNationwide. Their customer service seems much better.

  • bossmancharlie cboxer23 (@bossmancharlie) reported

    @AskNationwide I got put on hold for 30 mins then your staff member told me they would call back in 5 mins and hung up, I got no follow up call the the live chat won’t connect this is disgraceful customer service

  • bossmancharlie cboxer23 (@bossmancharlie) reported

    @AskNationwide I got put on hold for 30 mins then your staff member told me they would call back in 5 mins and hung up, I got no follow up call the the live chat won’t connect this is disgraceful customer service

  • Catheri02068701 Catherine O'Donnell (@Catheri02068701) reported

    Day 47 of Nationwide blocking access to funds for my vunerable friend in crisis from - her own money I might add..and no ..I will not DM again.. shame on you @AskNationwide @Moneybox

  • aomaakutu Helen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aomaakutu) reported

    @AskNationwide Hi - some of your interest rates on savings accounts have gone up recently but my Help to Buy ISA is still at 1.75%. Are there any upcoming plans to raise the rates for these as well?

  • simonjjtaylor Simon Taylor (@simonjjtaylor) reported

    @AskNationwide So I'm logged in already, but now need to register & log in separately to 4 different mortgage accounts to amend rather than just sending you a message from my account telling you what I nees. Appreciate you didn't design this but it's really crap

  • A_R_Music Adam Roberts (@A_R_Music) reported

    @AskNationwide Is it possible to block someone in the nationwide app so they can’t send you payments anymore?