Nationwide

Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cwmbran, Torfaen County Borough, Wales 01/24/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolineFinla15 Caroline Finlay (@CarolineFinla15) reported

    @AskNationwide i am having problems paying for something online i have approved the payment on my app but still not come through

  • tilulabell57 Messenger (@tilulabell57) reported

    @AskNationwide trying to get through to my branch to pass on a message! Been holding on for 25 mins....Help

  • nixynoo82 🌛🦋 MissNixynix🦋🌜 (@nixynoo82) reported

    @Woodlands86 @AskNationwide They are always having problems.

  • b_lwhite b_lwhite (@b_lwhite) reported

    @AskNationwide Thanks for the reply but I meet all of the above criteria so I don't think it's an issue at my end. The app was working fine until yesterday

  • ed_mortimer Ed Mortimer (@ed_mortimer) reported

    @AskNationwide @Sandra0686 Did you not test this before launching? I don't want to have to keep deleting and reinstalling. It just makes me think about other providers. Please fix it.

  • JeanPratley Jean Pratley (@JeanPratley) reported

    @AskNationwide Have tried several times to apply for a Flex Regular Saver. Your website tells me it is unable to do it and to try again in 48 hours and then logs me out. I have left it for 48 hours twice now, and it still comes up with the same message. Please advise. Thanks.

  • AlbaniaTestie Ƒʉͫcͧкͭιͪηͣ Glenn Liddell (@AlbaniaTestie) reported

    Can anyone recommend a bank they good decent customer service from? Is there such a thing? I've been with @AskNationwide for too long now and their service is absolutely dreadful.

  • MrMallardIT Mr Mallard (@MrMallardIT) reported

    @matt40k Tell me about it. Not yet... @AskNationwide seem to be the most willing to help currently!

  • chilscout The Oracle (@chilscout) reported

    @AskNationwide why doesn’t the Nationwide banking app allow the payment reference to be changed? It can’t be a security issue, surely!

  • ScabbyWench Scabby ***** (@ScabbyWench) reported

    @AskNationwide Why can't I use secure messaging now? Your IM handler is demanding I explain my disability to them despite my having told you I can't come to branch etc before. I explained being questioned in this way is triggering my MH issues. Not impressed.