Nationwide

Is Nationwide down in Cwmbran, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cwmbran, Torfaen County Borough, Wales 12/07/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (23%)

    Website (23%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyKelham traceyk68 (@TraceyKelham) reported

    @AskNationwide Response from team leader to say she's messaged the team handling the error and should hear back in 8 days. How crazy and inefficient can @AskNationwide get? I need an answer in 8 hours. @TheFCA will be hearing from me if Nationwide can't get their error sorted in next 48 hours.

  • TraceyKelham traceyk68 (@TraceyKelham) reported

    If you want #movehome dont choose @AskNationwide for your #mortgage. I stayed loyal to them and just had error after error. 4 months from applying still waiting for correct offer letter. No one cares, no urgency. @itvMLshow @BBCWatchdog

  • BillMarston14 Bill Marston (@BillMarston14) reported

    @AskNationwide is that the ******* best you can do, i thought you had a propper fix, not the bloody obvouis stuff. bye thats for noithing

  • BillMarston14 Bill Marston (@BillMarston14) reported

    @AskNationwide that link is useless, thats why i asked you , is it not working everywhere or just me

  • Liz_70 Liz Wilks (@Liz_70) reported

    @AskNationwide Hi is there an issue with the app? Not had any pending transactions showing for a few days despite transactions going out next day. How can I resolve this please?

  • SimonHa16973727 Simon Hall (@SimonHa16973727) reported

    @AskNationwide Having had a totally valid buildings insurance claim declined by Nationwide how they have the audacity to offer support for members Is beyond comprehension. Nationwide are a business that purely exist to make money. That is a fact. Don't get sucked in.

  • LinzieM79 Lin (@LinzieM79) reported

    @AskNationwide I just checked my child’s Child Trust Fund (savings not share/stake account) and it’s gone down to less than the initial investment

  • HayleyRamswell Hayley (@HayleyRamswell) reported

    @AskNationwide is everything working normally? As we haven’t got a monthly payment that should’ve hit our account and one of our direct debits hadn’t left our account today.

  • MARKAFN Mark (@MARKAFN) reported

    @AskNationwide Can you tell me Why my instant access isa is only showing a return of 0.16 interest rate where as the bank of England base rate is over 1.5 percent

  • j30057621 j (@j30057621) reported

    @AskNationwide hey! i recently joined nationwide, but i tried signing in to online banking today on the nationwide app and it said there were ‘technical problems’. is the app working or is it a problem with my account? thank you!