Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Cupar, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cupar, Scotland
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cupar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Cupar, Scotland
Latest outage, problems and issue reports in Cupar and nearby locations:
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide It is on now this seems to happen a lot around pay dates whole point online banking and the banking app is to transfer etc 24/7 seems everytime I actually have money in my account there are issues, which have been on going since December
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide not having the best time. Nationwide have now let me down twice in a fortnight. Loan paid off 9th. Payment taken today. You guys are better than that. Truly not happy. #Katie has resolved but feel let down. 💔
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide It is not isolated just need to look down the twitter page 😔
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@davejthorp @AskNationwide This is exactly what I was getting on the app so clearly @AskNationwide there is some sort of issue. Raging sick of my payments being returned
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John van Dieken (@doubledutch13) reported from Dundee, Scotland@AskNationwide No not at all. Your the only ones responding and being transparent. Proper customer service. Sorry to drag you into this nonsense. @Miele_GB have been dishonest and error prone. Hopeless situation I have no control over.
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide why is online banking/banking app down again. Months wage sitting there and I am getting emails about returned direct debits 😡 also again unable top up my daughters dinner money. So disappointed in this service 😔
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide trying to verify my ID and states my card has failed. Is there issues with this as its preventing me from accessing a loan that is needed for food etc
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide It's to set up a direct debit but says there is an issue with my card. My card is registered as I already pay an amount to this company so I only have to enter security code and states payment setup failed
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide unable log onto my banking app keeps saying wrong pass code but it us not. Sre there issues this morning? Can someone assist as I need to transfer money ASAP to family member abroad.
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DR (@rhinoboy79) reported from Tayport, Scotland@AskNationwide Another issue ? Wow, this seems to be a regular occurrence
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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georgina brown (@georginabrown7) reported@AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer
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Elizabeth Mistry (@ElizabethMistry) reported@Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia
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Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported@AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money
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Chelle (@ChelleChipato) reported@AskNationwide also wanted an official letter from the university to confirm his acceptance because the UCAS codes he has received were insufficient (I kid you not). Also note that none of this is on their own website, this woman was just gate keeping and making stuff up 3/5
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Agent_M (@TheColonel_83) reported@AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏
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ESC Matt UK 🇬🇧 (@ESCMattUK) reported@AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help
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Firetrapdiva (@ItsOnlyStubbsy) reported@AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved
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Helen (@hjs2309) reportedOne of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide
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Joshua Pearson (@JoshPearson88) reported@geordiegirlx @AskNationwide I think there was qualifying criteria. Have a look on their website so next time you get it!