Nationwide status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Cupar, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cupar, Scotland
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cupar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Nationwide
Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Cupar, Scotland
Latest outage, problems and issue reports in Cupar and nearby locations:
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John van Dieken (@doubledutch13) reported from Dundee, Scotland@AskNationwide No not at all. Your the only ones responding and being transparent. Proper customer service. Sorry to drag you into this nonsense. @Miele_GB have been dishonest and error prone. Hopeless situation I have no control over.
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide It's to set up a direct debit but says there is an issue with my card. My card is registered as I already pay an amount to this company so I only have to enter security code and states payment setup failed
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@davejthorp @AskNationwide This is exactly what I was getting on the app so clearly @AskNationwide there is some sort of issue. Raging sick of my payments being returned
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide trying to verify my ID and states my card has failed. Is there issues with this as its preventing me from accessing a loan that is needed for food etc
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide not having the best time. Nationwide have now let me down twice in a fortnight. Loan paid off 9th. Payment taken today. You guys are better than that. Truly not happy. #Katie has resolved but feel let down. 💔
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide unable log onto my banking app keeps saying wrong pass code but it us not. Sre there issues this morning? Can someone assist as I need to transfer money ASAP to family member abroad.
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DR (@rhinoboy79) reported from Tayport, Scotland@AskNationwide Another issue ? Wow, this seems to be a regular occurrence
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide It is on now this seems to happen a lot around pay dates whole point online banking and the banking app is to transfer etc 24/7 seems everytime I actually have money in my account there are issues, which have been on going since December
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide why is online banking/banking app down again. Months wage sitting there and I am getting emails about returned direct debits 😡 also again unable top up my daughters dinner money. So disappointed in this service 😔
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide It is not isolated just need to look down the twitter page 😔
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Gerrard (@RyanLGerrard) reported@AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.
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Citizen Swift (@citizen_swift) reported@AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃
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SomeWhiteGirl (@TheSmirkingApe) reported@Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person
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james (@jimbo271960) reported@MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol
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Tracy (@Tracy52468806) reported@AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?
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ian ross (@ianross48395988) reported@AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.
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Steve Hammal (@hammal6474) reported@AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔
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Platinum Trophy 141 (@plattrophy141) reported@AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank
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Josie Bishop (@Josiry71) reported@AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service