Nationwide status: access issues and outage reports

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

• 
  Phil T (@Masterofsorrow) reported 6 minutes ago from Northwich, England

  @AskNationwide seem determined to **** all over their existing customers don’t they!? #timetoswitchaway

• 
  Olly Brown (@OliverPBrown) reported 11 minutes ago from Stoke-on-Trent, England

  @AskNationwide My card was charged by a carpark machine that didn’t give me a ticket. @ContactOneVale have promised a refund aren’t doing anything to sort it. Can you help?

• 
  Jeremy Patrick (@jeremyindie) reported 32 minutes ago from Betley, England

  @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ian ross (@ianross48395988) reported 6 minutes ago

  @AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.

• 
  TK (@tonykinsley) reported 7 minutes ago

  @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

• 
  Barry McCann (@Bazzinho9) reported 12 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  Karen Fage (@kazzafage) reported 14 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

• 
  Diana Kimpton (@dianakimpton) reported 15 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  will east (@wileast) reported 18 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Wayne Robertson (@2024Wayne) reported 19 minutes ago

  @MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the

• 
  Diana Kimpton (@dianakimpton) reported 20 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Political Jack (@PoliticalJ4ck) reported 21 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  daisy macvicar (@daisy_macvicar) reported 25 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.