Nationwide status: access issues and outage reports

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

• 
  Olly Brown (@OliverPBrown) reported 9 minutes ago from Stoke-on-Trent, England

  @AskNationwide My card was charged by a carpark machine that didn’t give me a ticket. @ContactOneVale have promised a refund aren’t doing anything to sort it. Can you help?

• 
  Martin Cooper (@mcooper06068) reported 46 minutes ago from Leek, England

  @AskNationwide I have tried this but when the website is asking for 3 digits from my pin code the website is not accepting any numbers

• 
  Jeremy Patrick (@jeremyindie) reported 54 minutes ago from Betley, England

  @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophiebell24x (@sophiebell24x) reported 9 minutes ago

  @AskNationwide is the banking app down for maintenance? If so what’s the quickest way to make a transfer

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 15 minutes ago

  @santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide

• 
  Julie Carr (@mrscarrj) reported 18 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Becky (@RLHobs) reported 20 minutes ago

  You are a great bank, but your app is awful. Constantly crashing. Please sort @AskNationwide

• 
  Nick Clitheroe (@NickClitheroe) reported 21 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Thom (@ThomasAllison5) reported 22 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  B (@scriptwren) reported 23 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Clare24/7 (@BirdieBums) reported 24 minutes ago

  @ChelleChipato @AskNationwide Very poor. He should have closed down his existing account, withdrawn funds and opened an account with a completely different bank followed by a letter to the complaints department.

• 
  the original Grumpy *** (@GitGrumpygit) reported 26 minutes ago

  @ColfromCheshire @RBS_Help @AskNationwide I know and it was an error from them

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 26 minutes ago

  @somersetlevel @HalifaxBank They have useless customer service. Dumped them years back and shifted to @AskNationwide and never regretted it.