Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Consett, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Nationwide
Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map Near Consett, England
The most recent Nationwide outage reports came from the following cities: Gateshead, Chester-le-Street, and Stocksfield.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Transfer | 15 days ago |
|
Chester-le-Street
|
Website | 22 days ago |
|
Stocksfield
|
Mobile App | 1 month ago |
|
Gateshead
|
Transactions | 1 year ago |
|
Newcastle upon Tyne
|
Transfer | 1 year ago |
|
Chester-le-Street
|
Mobile App | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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#ImMe | #BackBoris | #LBFB 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all
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Sam Nicholles (@SamNicholles) reported from Longbenton, England@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Mark Wallace (@walla81) reported from Wallsend, England@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England@AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic
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Andrew Davis (@andrew14ad) reported from Gateshead, EnglandSo now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Trish Lilley (@dustybaws) reported from Newburn, England@AskNationwide Is there a problem with the online banking app?!?
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, EnglandSuper impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England@AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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jamie shield (@jshield1988) reported from Wallsend, England@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England@AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Michael bentley (@Mikeyb13280) reported@AskNationwide It might all be working normally but there is still money missing from my account
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Mules In Japan?💙 (@in_mules) reported@AskNationwide Definitely not working normally!Sending bank can provide date and time payment hit Nationwide,Nationwide saying no knowledge of it. Even offered the reference no but staff on phone said there isnt the facility to search on reference numbers. Guessing it's formal complaint route
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WalkingOni (@OniWalking) reported@AskNationwide @KattFrazer so your basically saying your money should be in ur account and if its not then its not our fault or problem go talk to who the money was sent by, this is stupid, have you just lost all of our payments?
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Karen Berry (@KarenB3rry) reported@AskNationwide just tried to use my card online and it’s been declined there’s plenty of money in the account. Didn’t seem to connect properly to be verified is there a systems problem? I need to get these groceries paid for today!
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Fee (@FionaRe_) reported@AskNationwide It isn’t working fine though is it!
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Mark Ellison (@mark_a_ellison) reported@AskNationwide What does adding to complaint achieve, they know I been in touch and are doing absolutely nothing about it. The service is lamentable and making the situation worse
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Dan (@DannyBoiBlu) reported@AskNationwide They already blocked me and kept the item but thank you so much for your “inconvenient tech issue” right before Christmas x
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𝕁𝕒𝕕𝕖-𝕀𝕟𝕕𝕚𝕒 🍄 (@JadeIndia2) reported@AskNationwide is there a backlog of payments going through/are there still problems from Tuesday? Because my pending payments are going through so much slower than usual 😕
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d_fLt (@d_flt) reported@leestirling17 @AskNationwide Don't mean to barge in here but I really can't see it being another banks fault when the vast majority are saying the same thing. It appears Nationwide are not accepting that there is still ongoing issues. If I was you I'd put in a formal complaint.
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Camilla W (@CamillaWatkins_) reported@AskNationwide I still have pending outgoing payments sitting in my account despite claims that the issue is resolved. Anyone care to explain??