Nationwide

Is Nationwide down in Consett, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Consett, County Durham, England 12/04/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreaAnn_M Andrea Mattis (@AndreaAnn_M) reported

    @AskNationwide Hi India, I’m not asking that anyone adds personal details via Twitter, I’m asking that someone can understand how frustrating it can be to do the right thing twice for it not to be sorted out. Is it possible for someone in customer service to give me a call pls?

  • GeorgeMeakin_ Georgee#3333 (@GeorgeMeakin_) reported

    @AskNationwide I have access to the app but not online if thats ok?

  • linsey1404 Linze (@linsey1404) reported

    @AskNationwide Both online and the app give me this message Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can.

  • JamesTu21286596 James Turner (@JamesTu21286596) reported

    @AskNationwide Respectfully this is extremely unfair and can cause unwarranted problems and multiple issues which Nationwide would be obligated to deal with including refund of call charges, especially as some countries can cost between 4-5 pounds per minute to call.

  • dudders78 Ben Duddington 7⃣8⃣ (@dudders78) reported

    @AskNationwide how long should we be waiting for details for mobile & internet banking please? My wife and I applied a joint account that was opened 2nd August. I’m an existing customer, my wife is a new customer. My wife hasn’t received online registration details

  • Abla_Kan @abla (@Abla_Kan) reported

    @AskNationwide There was a tech issue. Now I think that's solved but I need to input my card number which I don't have.

  • Cherico_L Cherico (@Cherico_L) reported

    @AskNationwide They have transferred us to your European partner who have said they can't do anything until Monday. They’re trying to find someone to recover us to at least Calais but have said we need to cover the costs. This is not the recovery service we were led to believe

  • klyg7 klyg (@klyg7) reported

    @braylcfc @AskNationwide Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • AndreaAnn_M Andrea Mattis (@AndreaAnn_M) reported

    @AskNationwide I’ve never had a problem with NW app or online banking in the 7 yrs I’ve been with you until today! I actually panicked thinking someone fraudulently got into my account because I’ve never had a problem with logging in. I also don’t believe that NW don’t have my mob number

  • Rogers_AJ Tony Rogers (@Rogers_AJ) reported

    @AskNationwide Can you please change the method of D.O.B. input when applying for products online? At present you can only swipe through each month from today to the correct date. Totally ridiculous and a very easy fix (even if it isn't you should do it).