Nationwide

Is Nationwide down in Consett, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Consett, County Durham, England 03/02/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (27%)

    Website (27%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • cur64690539 Lisa Curtis (@cur64690539) reported

    @AskNationwide Well I just moved to you and will be moving away as fast as I came.. awful service

  • Lucys1215 Lucy Wright (@Lucys1215) reported

    @AskNationwide hi, are you aware of any issues with your app please? I am trying to open the app on my phone but I don’t get to the password screen, it is just hanging on your home logo. Thank you

  • SillarsAnthony Anthony Sillars (@SillarsAnthony) reported

    Jamie @AskNationwide. It is now 17.06. I was guaranteed contact by close of business today by Salma. She “escalated” the issue, saying I’d hear within 72 hours. Guess what? Absolutely no contact. How utterly disgraceful! Thoroughly #badcustomerservice. Total incompetence!

  • debfarr2 D (@debfarr2) reported

    @AskNationwide I’ve been waiting to be transferred on your live chat for 20 mins. Having them sent by post will take too long as I need them tomorrow, please could someone help?

  • cur64690539 Lisa Curtis (@cur64690539) reported

    @AskNationwide 20 mins and still waiting for someone to pick up the phone, is anyone working today?

  • CassInTheAttic Saturday's Child (@CassInTheAttic) reported

    @AskNationwide When I clicked onvthe icon, it said I hadn't installed the app. When I went to Google Play it offered me the chance to open from in there, tried that and it said there was an error with my pass code. It let me in via GPlay the second time, but the icon still says 'not installed'

  • MarianSutherla4 Marian Sutherland (@MarianSutherla4) reported

    @AskNationwide called at 0920 to be told 20 mins hold time to speak to someone. Still on hold. Is this normal customer service?? I’ve just moved my mortgage to you, not a great start🙁

  • debfarr2 D (@debfarr2) reported

    @AskNationwide Hi, I need help urgently! I need several recent bank statements but these aren’t available for me to download online (I think because there were no transactions), but I need to show the money present in the account. Can the statements be sent to me by PDF?

  • FreemanOfYork Bruce (@FreemanOfYork) reported

    @AskNationwide Not being able to respond with an engineer until 2 days after the emergency, when 4 hours was original promised Not having a claims team working on a Sunday kinda sucks too. We need to get things fixed, not be left in limbo

  • trevorsdempster Trevor Dempster (@trevorsdempster) reported

    @BelTel @GWalker9 @AskNationwide As for Starbucks, they trialled cashless during covid and it worked perfectly fine. I don't see any issue. With "Making Tax Digital" this was always going to happen.