Nationwide

Is Nationwide down in Consett, County Durham, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Consett, County Durham, England 11/26/2025 17:55

November 26: Problems at Nationwide

Nationwide is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (26%)

    Website (26%)

  3. Transactions (6%)

    Transactions (6%)

  4. Login (6%)

    Login (6%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • erict70358204 eric- t (@erict70358204) reported

    @AskNationwide can't pay Asda with debit card and it looks like I'm not alone with this issue. can anyone recommend a good bank ?

  • NewPhoenix228 Phoenix (@NewPhoenix228) reported

    @AskNationwide I have done chat. They have confirmed there IS a wider issue, no issue with my specific card. Perhaps you'd better check with them before telling people there no issue or their card is blocked.

  • Natalie_2529 natalie (@Natalie_2529) reported

    @AskNationwide why are you not telling people you have issues with payments? If you sent a notice out to customers via text when you have these issues we would know not to use our cards - telling people there are no issues when a lot of people can’t use their cards is total joke

  • matthazley Matt Hazley (@matthazley) reported

    @ColemansArt @AskNationwide Hi, if you are Android, I had to wipe the cache and data and re-log in

  • DanR902 Daniel Roe (@DanR902) reported

    @AskNationwide @ColemansArt I'm getting the same. Is this a wider issue?

  • masterswaby James Swaby (@masterswaby) reported

    @AskNationwide morning! My card is being declined on several websites. Not sure why when there's money in the account. It's an authorization issue I think.

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @AskNationwide Is this in the terms and conditions about how much can be transferred in one go and how to close this type of account down?

  • TexasBliffEm Matthew (@TexasBliffEm) reported

    @AskNationwide Hi Pauline. Is there a callback service available. I haven't got time to sit on hold for 30mins

  • paulomcfc Paul Bottomley (@paulomcfc) reported

    @asknationwide had a payment declined for no reason today, tried calling wait time over 20 mins, tried talking to arti your so called virtual assistant I typed why has my payment been declined? His reply ' I don't understand the question' 🙄 getting too frequent now these issues

  • Natalie_2529 natalie (@Natalie_2529) reported

    @AskNationwide Can you explain why some staff are not aware of the issue