Nationwide

Is Nationwide down in Consett, County Durham, England?

Problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Consett, County Durham, England 12/14/2025 15:15

December 14: Problems at Nationwide

Nationwide is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    Hi @AskNationwide there appears to be a technical issue preventing me from reinvesting my bond.

  • abdulbigtool Gary B (@abdulbigtool) reported from Lisburn, Northern Ireland

    @BigRab_1 @AskNationwide Bit harsh, not all customer service teams are based in India

  • BigRab_1 Rab (@BigRab_1) reported

    @lillun6 @AskNationwide Maybe I would have gave that individual the benefit of the doubt had they not of blatantly sighed down the phone at me when I asked them a question. I’ve been in telesales and call Center environments myself, so I know how challenging it can be. So I am never rude at the advisor

  • helenbeehelen helen boyd (@helenbeehelen) reported

    @madamelebun @AskNationwide Yep, my mobile banking app has been down for over 24 hours now, Downdetector and another site are reporting problems at Nationwide with the app and mobile banking, yet Nationwide's own website is claiming services are working as normal.

  • Martin15065142 Martin (@Martin15065142) reported

    @_totallyrandom1 @AskNationwide Lot's of scammers in the group, I have been scammed twice, but I was finally recommend to #joe_cyber_recovery#_ on who helped me out with my account issues...

  • Paranoimia Adam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 - ❤️🇺🇦 (@Paranoimia) reported

    @AskNationwide There's a problem with this spoof, though... everything is in proper English and spelt correctly with no "txt spk". U wot m8?

  • anujmor anuj morjaria (@anujmor) reported

    @KathPinnock Hi Kath, that’s great! The issue with GR is very real. I had to pay £25k to @Avon_Estates a year ago because @AskNationwide would not lend to my buyer because GR doubled every 20 years. GR was capped £300pa in perpetuity for 115 years. initial gr was £400pa. The system is rigged.

  • Union_Tom Tom Neal (@Union_Tom) reported

    @AskNationwide Do you do joint savings accounts? Difficult to find this out on your website.

  • IanSands9 Ian Sands (@IanSands9) reported

    Dreadful customer service from @AskNationwide continues today. The #complaint team hasn’t contacted me, which I was told they would & no acknowledgement of complaint to CEO. All this because they refuse to help my mother use her account following my father’s recent death.

  • NfTaxfraud Giuseppeeeeeeeeeeeeeeeeeee (@NfTaxfraud) reported

    @AskNationwide spoke to an advisor and got transferred , now been on hold for 45 mins. Just wanna get on with my day :( Help me out here