Nationwide status: access issues and outage reports

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (26%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (5%)
• Withdrawals (1%)

Live Outage Map Near Colchester, England

The most recent Nationwide outage reports came from the following cities: Ipswich.

City	Problem Type	Report Time
Ipswich	Transactions	1 month ago
Ipswich	Transactions	2 months ago
Ipswich	Mobile App	6 months ago
Colchester	Mobile App	1 year ago
Colchester	Transfer	1 year ago
Colchester	Transactions	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

• 
  Shaun McDonald 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@smsm1) reported 36 minutes ago from Ipswich District, England

  @dracos @AskNationwide Yeah I've had it before where Nationwide changed my credit card and I then couldn't access all the history. Part of the reason I hardly use it and now primarily use another which has a nice cashback rate.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MattH (@M95754861557) reported 4 minutes ago

  @JLP_officialxxx @AskNationwide I'm no expert but might they put a CIFAS marker by your name (and anyone they think you are linked to) making it difficult to bank elsewhere? I would cooperate then close it and tell them to **** off.

• 
  Stevio (@Rothbury01669) reported 4 minutes ago

  Bit of unexpect cash today - £62 to be precise from @AskNationwide 15 years ago the Mister opened a cashbook account at Nationwide in Edinburgh to deposit some cash when his dad died on behalf of his nephew who was out of country but left it by his Grandad. It was in there for a couple of years Eventually he returned to Scotland and the Mister gave him the cash his dad (nephews grandad) wanted to leave him - the account was then at 0 Today ..... text from Nationwide to his number saying they had post returned to them and needed to speak to him about his account - he doesn't even have the passbook Couldn't use the automated service was we had no account number to hand and it kept cutting him off and saying it couldn't help without one. Decided to ring using my credentials as I have a current and savings account with them. I went through security and then explained about his text and asked if it was genuine and put him on the phone He gave his old address in Newcastle ..... nope .... EH6 they said ..... it was that far back and he gave them his old address in Leith. Bingo Turns out that the 0 became about a tenner or so in an interest payment the following year and it's earned interest ever since and it's now at £62 and a few pennies The letter was to say that his passbook account was now a sort code and account number, like a current account and was returned in the post. We've got the details and tomorrow he can log in and claim that little bit of cash Thanks Nationwide

• 
  💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reported 5 minutes ago

  Hi @AskNationwide Is there truth to the rumour that you're going to be given power to spy on older people's bank accounts? Please let me know in advance so can move to another bank who don't support such an invasion of privacy

• 
  Gareth Owens (@Icarus1054) reported 6 minutes ago

  @ZiaYusufUK My wife has been refused access to the current account she has operated with @AskNationwide for 35 years until she tells them what her annual income is. They claim (wrongly) that it's a 'legal requirement'. Frankly, it's none of their business. @TheFCA 😡

• 
  Leah Cambridge (@mrsdeadman2015) reported 7 minutes ago

  @AskNationwide @AskNationwide Yes it was done via the switch service. I’ve asked family to change their details to my new nationwide account for a SO and it says it can’t identify the details which is what was happening when I was trying to change bank details on my child benefit payments

• 
  danielle sarah (@omletteprincess) reported 12 minutes ago

  @AskNationwide hi - why is it so hard to sign into the app / for past month just keeps buffering - sometimes I wait ages to sign in - other times I just give up - is something wrong? I have a Lloyds app and don’t experience the same

• 
  Xynthymr (@Xynthymr) reported 13 minutes ago

  Hi @MartinSLewis, For context: I wanted to pay £100 cash into my gf's account to help her cover an unexpected bill. It was a one-off. I had all the necessary info (Account Number, Sort Code etc), but #Nationwide said I could only do it if I possessed her card. 🙄 @AskNationwide

• 
  Gwrlner (@gwrlner) reported 19 minutes ago

  @AskNationwide are your services down? I can't access any of my accounts keeps telling me to try again later.

• 
  James lawrence💙 (@JamesLawrence00) reported 21 minutes ago

  @AskNationwide is the banking app down? Just get an error about a technical issue

• 
  The Non-Mum Network (@SamanthaWalsh76) reported 22 minutes ago

  @AskNationwide Hi there, I transferred £ to a newly-closed account in error on 29/09 and it’s still not been returned - how do I follow up with this pls?