Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Steven Garratt (@SteveMonLabour) reported 9 minutes ago from Monmouth, Wales

  @AskNationwide My card wouldn't work when I tried to leave a car park at 18.15 tonight. Payment was denied on my NCP parking pass. Was there an national issue?

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 42 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

• 
  Stuart Anderson (@stu_75) reported 49 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Lamb 🐑 (@carllamby2010) reported 5 minutes ago

  @AskNationwide Still not working payments not going through

• 
  ian ross (@ianross48395988) reported 6 minutes ago

  @AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.

• 
  JCB (@Plsdoright) reported 6 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  John Laughlin (@easylec) reported 7 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 7 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  daisy macvicar (@daisy_macvicar) reported 9 minutes ago

  @AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app

• 
  ME? I'm not well.... (@itsfar2bright) reported 13 minutes ago

  @AskNationwide @lourowlands99 You can’t remove the card reader if you’ve never had one ! This was a problem several Months ago. Seems you’ve updated the system with the same error. I too can’t transfer money.

• 
  Citizen Swift (@citizen_swift) reported 18 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  Jordan (@JordanPostingX) reported 19 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Kellie (@xKellieLou) reported 20 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.