Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Steven Garratt (@SteveMonLabour) reported 11 minutes ago from Monmouth, Wales

  @AskNationwide My card wouldn't work when I tried to leave a car park at 18.15 tonight. Payment was denied on my NCP parking pass. Was there an national issue?

• 
  Stuart Anderson (@stu_75) reported 50 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 53 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Rogers (@TerminallyChimp) reported 2 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

• 
  Julie Carr (@mrscarrj) reported 4 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Diane Lidster (@DianeFirestoker) reported 6 minutes ago

  Agree, car parking is a great example.All car parks should have option of paying with cash & Apps especially when no phone service! Banks closing down in towns & no replacement bank hubs as promised! If you are over 70 no one cares about you. Thank goodness for @AskNationwide

• 
  Marv147 (@Marv147) reported 6 minutes ago

  @liamoa @ChelleChipato @AskNationwide The point being that the lad already held an account with Nationwide so he wasn’t a new customer, he was just trying to open an additional account.

• 
  Christopher Freeman (@cmdfreeman) reported 7 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  Jacko 💙 (@1066jacko) reported 9 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

• 
  Don Calogero (@Hengist123) reported 10 minutes ago

  @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.

• 
  Bluemailer (@bigbluemailer) reported 10 minutes ago

  @AskNationwide @RLHobs I agree with this.The app is awful and I have reported it several times, nobody takes a blind bit of notice. The IT people at Nationwide are useless.

• 
  william (@willyamhobbs) reported 10 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  Neil cole (@Neilcol19002790) reported 15 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website