Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (26%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Stuart Anderson (@stu_75) reported 26 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 33 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

• 
  Steven Garratt (@SteveMonLabour) reported 40 minutes ago from Monmouth, Wales

  @AskNationwide My card wouldn't work when I tried to leave a car park at 18.15 tonight. Payment was denied on my NCP parking pass. Was there an national issue?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris O #OfficiallyShieldingAgain (@chrisormsby) reported 3 minutes ago

  @AskNationwide I'm waiting on a visa debit refund will this be affected by incoming payment issue?

• 
  Jenny (@jennyx) reported 3 minutes ago

  @codamac @AskNationwide Bet he has no issue getting his money.

• 
  Delta Yankee (@MisterDavey1) reported 4 minutes ago

  @AskNationwide A response to a personal complaint is not what is needed here. I'm sure your complaints team are busy enough without your Board dodging responsibility on this. I'm astounded at their silence, and leaving this issue to be deflected by faceless social media and ineffective PR.

• 
  Dan Kidd (@k12ddo) reported 4 minutes ago

  @AskNationwide Only just switched to yourself as my previous bank had a lot of issues, I’m seriously regretting this now

• 
  ryan (@ryankopite) reported 8 minutes ago

  @MelissaCarlaMay @AskNationwide **** show of a bank, I opened with them a couple weeks ago and I’m closing up already

• 
  Michelle James (@Michell59380801) reported 10 minutes ago

  @AskNationwide this is annoying am fed up there is always an issue time and time again 🙄 😒 😑 😤 every week without fail same old excuse. As customer's you really need too look into the service as a provider and compensate your customers correctly

• 
  ckelly (@cjk1971) reported 13 minutes ago

  @AskNationwide Payment issues again this is getting beyond a joke now when can I expect my payment supposed to be in 2day not happy

• 
  Sam Sharp (@sh4rpy1) reported 14 minutes ago

  @AskNationwide what the hell is going on. 3 times in 3 weeks. Yet more hassle and aggravating/stressful circumstances. This is simply not acceptable and now needs escalating @financialombuds @MartinSLewis needs showing up! Horrendous service and awful systems.

• 
  Leaky Wallet (@BtcStonks) reported 14 minutes ago

  @AskNationwide #nationwidetheives lets get this trending then maybe they will do something about their customer service and payment services. #nationwidecrooks

• 
  Dave Kirkman (@Vmosport) reported 16 minutes ago

  @AdelJones11 @AskNationwide @AskNationwide time you started firing people and hiring competent people! This is unacceptable. After 30 years of being a customer I'm about to walk..