Nationwide

Is Nationwide down in Chepstow, Monmouthshire, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chepstow, Monmouthshire, Wales 03/09/2026 18:40

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • SteveMonLabour Steven Garratt (@SteveMonLabour) reported from Monmouth, Wales

    @AskNationwide My card wouldn't work when I tried to leave a car park at 18.15 tonight. Payment was denied on my NCP parking pass. Was there an national issue?

  • MelanieWooo Melanie Young (A1784728) (@MelanieWooo) reported from Bristol, England

    @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

  • joannevarney68 Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • alexjbooks AlexJ (@alexjbooks) reported from Bristol, England

    @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

  • Yippers Amy (@Yippers) reported from Bristol, England

    @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MeBeardedWonder Bearded Wonder (@MeBeardedWonder) reported

    @AskNationwide The new CEO of NBS @Debbiecrosbie1 ... Apparently a silver bullet for the building society .... The fact she has apparently turned around TSB (debatable) ..they are giving her a salary of over 1.2m to help fix your problems

  • lawclinicsarah Sarah Calder (@lawclinicsarah) reported

    @AskNationwide Appalling service causing extreme stress! Can you explain why a mortgage application made at the beginning of June still has not been processed and no consistent or accurate information given? Purchase was meant to complete on Monday. FCA complaint imminent.

  • LondonGirl801 SuzyDay (@LondonGirl801) reported

    @AskNationwide Your mortgage customer service is just awful. I have been told it could be up to 3 months before my mortgage query is answered. Beyond poor!!

  • MeBeardedWonder Bearded Wonder (@MeBeardedWonder) reported

    @AskNationwide How does the building society justify the high salary for the new CEO @Debbiecrosbie1 .. There a numerous issues and saver numbers are dropping ..

  • spoke_n H (@spoke_n) reported

    @AskNationwide so why did my insurance premium drop by 30% this year? Did the law change and force you to give me the same deal as a new customer? So you’ve been massively overcharging me for years, legal yes, ethical, no. Treating customers fairly, no!!

  • ItzMrPoseidon MonsieurPoseidon (@ItzMrPoseidon) reported

    @AskNationwide hey guys GoCompare is showing home insurance for £116 without any discount and Nationwide site is showing £113 with 25% discount for members for same policy with Nationwide

  • BeckinChorlton Rebecca Kay (@BeckinChorlton) reported

    @AskNationwide we started a mortgage application 3 months ago. I raised a complaint with an agent and still have no reference. I understand you’re stretched but this level of customer service is terrible. How does this get sorted?

  • McDona1d Iain McDonald (@McDona1d) reported

    Can you @AskNationwide CEO Debbie Crosby why your customer care is so absolutely awful? No response, poor service, letters from bots - no point having account benefits if they’re poor quality with zero support from Nationwide when it goes wrong. NBS7658000 refers Many thanks.

  • lawclinicsarah Sarah Calder (@lawclinicsarah) reported

    @AskNationwide Funnily enough, via DM you have advised that I try your webchat service which now tells me that it can’t help and I should call the mortgage team. Don’t you think we’ve tried that?! They’re the ones we’re complaining about! Absolutely appalling customer service with no care

  • MCDBEES Matthew Downey (@MCDBEES) reported

    @Fanofbb32 @AskNationwide It gets better having closed 2 of my local branches they have written to tell me the next 2 closest are closing. @AskNationwide becoming less interested in customer services where real people meet real people.