Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Joe Tiedeman (@milkyjoseph) reported 20 minutes ago from Cheltenham, England

  @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔

• 
  Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported 25 minutes ago from Gloucestershire, England

  So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

• 
  Will Hartshorn (@will_hartshorn) reported 26 minutes ago from Hardwicke, England

  @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Freeman (@cmdfreeman) reported 3 minutes ago

  @AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..

• 
  John Laughlin (@easylec) reported 3 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Ash Davidson (@AshDavidsonUK) reported 5 minutes ago

  @financefraz @AskNationwide Yeah was a shame, turned out that if your rejected at any point it’s on system for all applications. The first one got rejected due to a format issue with one of the inputs 🙄

• 
  Ryan Gerrard (@RyanLGerrard) reported 5 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  John Rogers (@TerminallyChimp) reported 7 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  william (@willyamhobbs) reported 8 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  Tina Raistrick (@tinamay1977) reported 12 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

• 
  Glen Smith (@Glenthecarp) reported 18 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  Jordan (@JordanPostingX) reported 18 minutes ago

  @AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.

• 
  Tracy (@Tracy52468806) reported 20 minutes ago

  @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?