Nationwide

Is Nationwide down in Cheltenham, Gloucestershire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cheltenham, Gloucestershire, England 01/20/2026 10:30

January 20: Problems at Nationwide

Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • Gloucester_Lad Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported from Gloucestershire, England

    So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

  • milkyjoseph Joe Tiedeman (@milkyjoseph) reported from Cheltenham, England

    @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam_Borley Sam🇵🇸 #FreePalestine 🦖 (@Sam_Borley) reported

    @AskNationwide, as a building society, are supposed to be more ethical than banks. I didn't receive my fairer payment this year because I didn't have money in my savings account, which has never been a problem before. They refused to let me speak to a manager... 1/3

  • Oliver_Thorne1 Oliver Thorne (@Oliver_Thorne1) reported

    I deal with companies on a daily basis but I am appalled by the service I've received from @AskNationwide

  • hhazywazy Hazell Somerville (@hhazywazy) reported

    @devine1889 @AskNationwide Leon, I reported app issues to them 3 weeks ago and nothing has been done. Don’t expect a resolution anytime soon

  • borrell_lee Lee Borrell (@borrell_lee) reported

    @robbo978 @AskNationwide The whole banking system is **** and not fit for purpose . Security is ott , I can't pay my cheque into my account thanks to absurd rules. It's absolutely bonkers. Cash makes more sense.

  • ScottJonesy Scott (@ScottJonesy) reported

    @AskNationwide I'm going around in circles with your phone system. This is ridiculous. I'm doing you and your customer a favour. Get me through to human.

  • gilfewings gil fewings (@gilfewings) reported

    @AskNationwide Just asked for my card and pin to be sent to my nearest branch, but this 'isn't an option'. If you really are, as you say you are, committed to customer safety and service, why not provide this simple adjustment?

  • cdaly72 Caroline Daly 🎭 (@cdaly72) reported

    @Nogimics @MartinSLewis @AskNationwide I've only been with them since 2006 when I took out my mortgage and opened a new current account at the same time. Wouldn't dream of moving and yes, the fairer share payment is very welcome! Never had any issues with them.

  • mylesdrake Myles Drake (@mylesdrake) reported

    Disgusted at @AskNationwide and their customer services operatives. 15+ years of wasted custom. Any recommendations of decent banks?!

  • devine1889 Leon clear (@devine1889) reported

    @AskNationwide why is the app not working what happening need to transfer some money to my other account

  • mufcmad10 Ian (@mufcmad10) reported

    @MartinSLewis Been with @AskNationwide for about 18 years. Love em. Feel like I'm the only customer when I have to pop in, which isn't often as their app is awesome. Next is @VirginMoney credit card with about 5 years, again, no complaints. Can't knock either.