Nationwide

Is Nationwide down in Cheltenham, Gloucestershire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cheltenham, Gloucestershire, England 12/13/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

  • Gloucester_Lad Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported from Gloucestershire, England

    So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

  • milkyjoseph Joe Tiedeman (@milkyjoseph) reported from Cheltenham, England

    @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ryzaworthy ryza (@ryzaworthy) reported

    @AskNationwide Yea it’s up to date I’ve also tried deleting the app but I still get the error message every time.

  • NnMonky Craig (@NnMonky) reported

    @AskNationwide your iOS app has an issue, when using the app switching on my device then returning to the banking app I get only a picture of “blurry trees” - I have to restart to get back into my accounts. Tried reinstalling, no dice

  • BigRab_1 Rab (@BigRab_1) reported

    @AskNationwide Hi India - I was apparently transferred to complaints and the girl in question couldn’t give me any further information other than to wait - whilst she was helpful and tried everything she could there was literally nothing in her control to help.

  • IanSands9 Ian Sands (@IanSands9) reported

    @AskNationwide No thank you. I am not going to waste more time on the phone. I’ll wait to hear from your CEO, @Debbiecrosbie1. Once this is resolved, I’ll help my mother to move the account elsewhere, which is, after all, what @AskNationwide want. You don’t want elderly customers with passbooks

  • jamesh220279 James (@jamesh220279) reported

    Hey @AskNationwide the contact less aspect of my debit card has stopped working. How do I go about getting a replacement card?

  • madamelebun mrs banana (@madamelebun) reported

    @AskNationwide Just looked at Downtector, looks like you have problems with the website.

  • AlexFrew1988 Alex Frew (@AlexFrew1988) reported

    @AskNationwide To make an appointment what option would I need to press seem to be for existing applications etc not for a potential new customer

  • BigRab_1 Rab (@BigRab_1) reported

    @lillun6 @AskNationwide Maybe I would have gave that individual the benefit of the doubt had they not of blatantly sighed down the phone at me when I asked them a question. I’ve been in telesales and call Center environments myself, so I know how challenging it can be. So I am never rude at the advisor

  • schwiftysauce AJ (@schwiftysauce) reported

    @AskNationwide Oh okay, thanks, it declined and I saw the message so assumed the 2 were related, there was more than enough in there, perhaps it was a connection error and would have worked if i tried again, I've been able to use it since. It has happened a few times and left me stranded.

  • NnMonky Craig (@NnMonky) reported

    @AskNationwide Live chat isn’t going to help, needs a developer to investigate - the recent APP updates have made the User Experience awful