Nationwide

Is Nationwide down in Cheltenham, Gloucestershire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cheltenham, Gloucestershire, England 02/01/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • milkyjoseph Joe Tiedeman (@milkyjoseph) reported from Cheltenham, England

    @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔

  • Gloucester_Lad Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported from Gloucestershire, England

    So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbaraGuinn1 TheChattyScientist (@BarbaraGuinn1) reported

    @AskNationwide what is gong on? W are trying to report card fraud on a Nationwide account and your 0800 055 66 22 number keeps saying sorry we can't take your call at this time. We have froze the account but would like to report the activity. Please help!

  • AutumnPowell21 Autumn Powell (@AutumnPowell21) reported

    @AskNationwide hiya, I’ve tried topping up my electric twice today but each time it said declined, but the money has come out my bank, and no electric, I can’t get in touch with @boostpoweruk so anyway you can help get my money back

  • malonetoone BT (@malonetoone) reported

    @AskNationwide I am registered but I’ve changed phone and now it’s asking me to register again and my details have disappeared. I just want access on my new phone which is on my old phone still. I now can’t approve payments on my new phone. Barclays allows you to add a device

  • Crowther86Kerry Kerry (@Crowther86Kerry) reported

    @AskNationwide my app isn’t working , been like this since yesterday . Does face recognition then still stays on the first screen with the logo.. any ideas ?

  • katej1984 Kate J (@katej1984) reported

    @AskNationwide Yeah, and after I’ve verified, I click ‘continue’ on the website, and it comes up with ‘you need to verify’ again. An endless loop. It’s happened on several sites, which indicates the issue is at your end

  • JudyHems Judy Hemsworth (@JudyHems) reported

    @AskNationwide I doubt it 3 of your customer service team have tried and failed.

  • xJulieLeeSx_MG ♡ Me Julie ♡ (@xJulieLeeSx_MG) reported

    @AskNationwide hey my daughters card isn't working in any machine. Any idea why? Thanks.

  • HastingsLesley LH 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️ (@HastingsLesley) reported

    @AskNationwide They did get through again but I still can’t access any of my money in spite of them saying it would be sorted. Everyone was really helpful but your processes are so slow in restoring your service. Gonna set up another account with another bank as a back up now.

  • ScrutiniserNo9 TheCentralScrutinizer (@ScrutiniserNo9) reported

    @AskNationwide I set up a new current account in branch yesterday. Was sent a message this morning telling me it is now active. Check app not showing. Seems I have been given a different customer number tk the one I already have.

  • LauraVi88114941 Laura Vieira (@LauraVi88114941) reported

    @AskNationwide is there a problem with making payments using the app? I’m trying to make a payment and keep getting a message to say it can’t be processed at this time. Thanks!