Is Nationwide down in Cheltenham, Gloucestershire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Nationwide
Nationwide is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (61%)
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Website (21%)
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Login (7%)
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Transactions (4%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Will Hartshorn
(@will_hartshorn) reported
from
Hardwicke, England
@AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.
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Joe Tiedeman
(@milkyjoseph) reported
from
Cheltenham, England
@MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Si Lush
(@simonlush) reported
@AskNationwide Shouldn’t the chat to us feature be a part of the app and not just website? I guess it would involve actually investing in your app and adding features from this century to do that
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Hannah Dawson
(@hannahl_dawson) reported
@AskNationwide Hi, my parents have insurance with you and have been loyal customers. They have been without heating for days due to a burst pipe and are getting ill - they are getting nothing from your customer service staff
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GoonerBurnett
(@GoonerBurnett) reported
@AskNationwide Hi, I am trying to make a payment online and your verification system isn't working. When will this be fixed?
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Dennis Colley
(@colleyd05) reported
@AskNationwide Hi Lauren, their website stated 5 to 7 days.
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Graham Skinner
(@GrahamSkinner77) reported
@AskNationwide Tried option 2 and they can’t help, they deal with ‘credit’ cards, this card it a visa ‘debit’…
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide @stooey1 Your complaints team are totally dishonest - devious and they work together to provide a service that is criminal - bad people
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GoonerBurnett
(@GoonerBurnett) reported
@AskNationwide I'm not getting that, it says the service isn't working and to try again later
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Dan
(@Dan42684214) reported
@AskNationwide CEX are absolutely ******* useless, nobody get an insurance policy with nationwide they obviously use the cheapest companies to save money. Ridiculous service
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feprice
(@feprice25659765) reported
Worst customer services ever from @lifestyleservicesgroup @AskNationwide should be questioning their service provider for mobile phone cover. Shocking. Missing air pods. No accountability and shoddy phone repair aswell.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide @jwsswain Another stupid response from Nationwide because customer service is of no interest