Nationwide

Is Nationwide down in Cheltenham, Gloucestershire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cheltenham, Gloucestershire, England 01/13/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

  • Gloucester_Lad Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported from Gloucestershire, England

    So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

  • milkyjoseph Joe Tiedeman (@milkyjoseph) reported from Cheltenham, England

    @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ABphotography27 AB Photography (@ABphotography27) reported

    @AskNationwide I have a cancellation from Amazon, payment for it is still in my pending paym and they are telling me the bank refused the refund, please could you help to clarify this, thank you!

  • Robynlbarnett Robyn Barnett (@Robynlbarnett) reported

    @AskNationwide Hi, i'm trying to cancel a direct debit today, but your lines are closed at the moment. Can someone help?

  • JamesETovey James Tovey (@JamesETovey) reported

    @AskNationwide for the second day running with absolutely no warning or reason you have blocked our joint account whilst away on holiday. Account is full, used on average ten times a day and you block it for being dormant. Useless

  • easynova Növa (@easynova) reported

    @AskNationwide anyone available to help?

  • dts1970 Danny T Strickland (@dts1970) reported

    @AskNationwide Thanks Donald, can I suggest you change the details on the website and also let people know when they first call, it’s a waste of time putting in all the details first

  • paulssack254 Paul Donaldson (@paulssack254) reported

    @AskNationwide @IanB1987 I was expecting a refund but it's showing a - on the pending and money has come out on available, has it been taken out? And what can I do if it has? Tried to call but all lines are down

  • LauraGaweda Laura Gaweda (@LauraGaweda) reported

    @AskNationwide That's not the problem

  • kman2012bu kevin knights (@kman2012bu) reported

    @MartinSLewis do just help people to get cheaper utilities or can you help people struggling to get honest answers from @AskNationwide

  • pkrpmusic paul pledger (@pkrpmusic) reported

    @AskNationwide Adam, how about rather than fobbing me off with the 965th survey from a company during this pandemic, that you take responsibility on behalf of your customer (me) and file a ticket for this to be investigated properly. Nationwide seem to be floundering when it comes to tech.

  • iankuhull Ian 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 🎗 (@iankuhull) reported

    @AskNationwide hi. Why has my credit card stopped working? Can’t contact anyone, need help now, not on Monday.