Nationwide

Is Nationwide down in Cheltenham, Gloucestershire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cheltenham, Gloucestershire, England 02/07/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

  • milkyjoseph Joe Tiedeman (@milkyjoseph) reported from Cheltenham, England

    @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • msdhaliwal88 Manvinderjit Singh (@msdhaliwal88) reported

    @MartinSLewis - I'm helping mum switch to a lower mortgage rate but @AskNationwide are super diff - its taken me 6 calls to get an online appt - seems to me they don't want you to pay off your mortgage or get a better deal - is anyone else having the same issue!!

  • liquidaria Hev (@liquidaria) reported

    @AskNationwide I was just told they deposited. An hour delay seems a bit much but false alarm overall it seems. I can still send info if you want to look into it Incase it’s a bigger issue. You’ve been a wonderful help !

  • MulliganLynne Lynne Mulligan (@MulliganLynne) reported

    @AskNationwide Not sure I'll check. Is this a known issue?

  • stefanie_blythe Stefanie Blythe (@stefanie_blythe) reported

    @AskNationwide is there issues with credit cards? Tried to use mine and not being recognised

  • wiccanlady67 Nikola dewick (@wiccanlady67) reported

    @AskNationwide anyone else having issues with online banking? Can't get to my account and so can't pay bills!!

  • SoundSpeedUK Joe Harris (@SoundSpeedUK) reported

    @AskNationwide That's fine but it doesn't work. Just reinstalled both apps and the problem persists.

  • Conja25 CONNIE (@Conja25) reported

    @AskNationwide having trouble paying for something on card and I am in barbados can somebody contact me to help.

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • HelenMcC Helen McCarthy (@HelenMcC) reported

    @AskNationwide are there actually and phone lines open today?! Everything I read on Twitter, your website, paperwork, says lines are open this morning. Have rung 2 different numbers to be told “you’re closed”!!! Need to speak to someone ASAP. Thanks.

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide Thanks Hannah. I've checked,no updates available on my phone. It's running Android 7. It's strange as everything was working OK up to a couple of weeks ago, and strange that one flex account is still OK, the other two are not showing any activity.