Nationwide

Is Nationwide down in Cheltenham, Gloucestershire, England?

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cheltenham, Gloucestershire, England 07/01/2025 09:05

July 01: Problems at Nationwide

Nationwide is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (30%)

    Transactions (30%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (21%)

    Login (21%)

  4. Website (15%)

    Website (15%)

  5. Transfer (9%)

    Transfer (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • Gloucester_Lad Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported from Gloucestershire, England

    So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

  • milkyjoseph Joe Tiedeman (@milkyjoseph) reported from Cheltenham, England

    @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide But everytime I have called I’ve been told there is nothing they can do is fustrating and your team being as confused as myself says it all to me that they do not what to do to resolve this issue

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide Hi I have advised them multiple times as I said I called up your customer service team i also contacted the branch they all said they nothing they can do I’m stuck in a situation no one is able to help me with at all so yes I understand what you are saying

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide Hi I have tried everything to sort this out and everyone has said they are not able to help or stutter when I’m ask them a general question they are as confused as I am in the situation and they told me honestly they do not know what to do

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide Could you please help me out with this as it is very frustration having to do it every single time to make some payments it should be smooth sailing without and issue this process seems like I have gone backwards in the online banking industry

  • AnitaShellabear Anita Humphreys (@AnitaShellabear) reported

    @AskNationwide your outgoing payments are still not working sent faster payments over 2.5 hours ago new they’ve left my account but not reached the other.

  • GrahW1981 Graham Williams (@GrahW1981) reported

    @Debbiecrosbie1 @AskNationwide @TLT_LLP you ask for help re a defaulted mortgage which I've provided. In doing so, you've put my life in danger, threatened, intimidated and run off the road and you ignore my correspondence. Profit before personal safety? You should be ashamed.

  • SimonLock74 Simon Lock (@SimonLock74) reported

    @AskNationwide why are you blocking my nieces debit card she’s trying to buy an Oyster card. Is there an outage or something

  • scarlettcyclist Jay (@scarlettcyclist) reported

    @AskNationwide I've been waiting on live chat now for 2 hours with no response. I've got payment issues I need help with

  • csmcmanamy Charles McManamy (@csmcmanamy) reported

    @AskNationwide I am in the middle of switching my current account to you to take advantage of the switching offer and have discovered that my new current account and exisiting mortgage have different customer numbers is this normal and will it affect the switch offer?

  • excitedpixels Jeremy Wood (@excitedpixels) reported

    @AskNationwide not going to lie your new app gives me a headache with the new look. Isn't it time you sorted dark mode with white on black for those that need it? Plus the app crashed like crazy when scrolling down. Hope you can fix all this. Thanks