Is Nationwide down in Cheltenham, Gloucestershire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Nationwide
Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Joe Tiedeman
(@milkyjoseph) reported
from
Cheltenham, England
@MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔
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Will Hartshorn
(@will_hartshorn) reported
from
Hardwicke, England
@AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Owain Kimber
(@owaink) reported
Good morning @AskNationwide @Nationwide Please enlighten me why you won't accept PDF copies of bills issued by a utility company as proof of address? They are original documents and most billing is going paper free. Update your working processes to reflect reality please.
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Christopher Smith
(@ChrisSmith_92) reported
@AskNationwide Hello I’m unable to access my app it says cannot secure connection is there an issue with the app? Thanks
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Ginny Buckley 🇺🇦
(@GinnyBuckley) reported
@Jarhead135i @AskNationwide My son was gesturing at me to put the phone down. I questioned if this was a scam or genuine and they ended the call.
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Ando
(@emma_ronson) reported
@AskNationwide are you having any problems with your accounts this morning? My wife and I are unable to use one of our accounts, the account is not even showing on my app?
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Michael Jenkins
(@MJenkins88) reported
@AskNationwide Where is the button on that website for an online chat?
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satnam mann
(@satnammann5) reported
@AskNationwide if you want I gave no issues with this I can publish my details on this public forum
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richabr
(@_RichAbs) reported
@AskNationwide how do I transfer my existing nationwide ISA to another nationwide ISA? I have searched the web site and failed to find a description of the process. Thx!
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Samantha McCormack
(@slmccormack2) reported
@AskNationwide I’ve had a problem with my account since early Nov. After 7 conversations (in branch & over the phone) I’ve been reassured it’s solved after each. It still isn’t & I’m so unimpressed, plus the inconvenience it’s caused. Where do I make an official complaint?
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Angela
(@hud854) reported
@AskNationwide deposited to a savings account 10 days ago, not been able to register for on line banking, cannot verify money arrived and after 3 hours on your chat, Joe went home and left the chat. Please help me close the account. Never known such poor customer service
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Goober Fish
(@FishdFood) reported
@AskNationwide Is there a problem with internet banking? It's not allowing me to make a transfer "at this time". Your website says status is fine but clearly not? Maintenance work isn't due to start until 2300!