Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Joe Tiedeman (@milkyjoseph) reported 18 minutes ago from Cheltenham, England

  @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔

• 
  Will Hartshorn (@will_hartshorn) reported 29 minutes ago from Hardwicke, England

  @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

• 
  Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported 39 minutes ago from Gloucestershire, England

  So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  daisy macvicar (@daisy_macvicar) reported 4 minutes ago

  @AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app

• 
  Tina Raistrick (@tinamay1977) reported 6 minutes ago

  @AskNationwide I cant access the app, first lloyds now nationwide is down

• 
  John Laughlin (@easylec) reported 9 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Sheridan Birtwistle (@twwooer) reported 9 minutes ago

  @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts

• 
  Josie Bishop (@Josiry71) reported 10 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  sam (@hunting_sam) reported 13 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Soft Touch (@baghcat) reported 16 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Frazer Grant (@financefraz) reported 18 minutes ago

  @AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though

• 
  Sam C (@misssamc) reported 19 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  ian ross (@ianross48395988) reported 22 minutes ago

  @AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.