Nationwide status: access issues and outage reports

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

• 
  Stuart Anderson (@stu_75) reported 15 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  Joanne Varney (White (@joannevarney68) reported 24 minutes ago from Bristol, England

  @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 33 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  AlexJ (@alexjbooks) reported 39 minutes ago from Bristol, England

  @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

• 
  Amy (@Yippers) reported 40 minutes ago from Bristol, England

  @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

• 
  Melanie Young (A1784728) (@MelanieWooo) reported 41 minutes ago from Bristol, England

  @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 49 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry O'Neill (@BCJONeill) reported 5 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  Paul Wright (@PW1964) reported 6 minutes ago

  @AskNationwide Is there a problem with payments? Had repeated failures in transferring money to a external saving account that I use regularly.

• 
  Frop (@Frop655707) reported 7 minutes ago

  @AskNationwide what happened to ARI the support Bot? There is no way to contact Nationwide through the App or the web app. No support.

• 
  Nick (@nick2k7) reported 8 minutes ago

  @AskNationwide my debit card is due to expire next month, on your website it mentions you send new cards around 4 weeks before but I’m yet to receive one.

• 
  Kleo Sings UK (@KleoSingsUK) reported 8 minutes ago

  @AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 10 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  Bec (@becclar15) reported 11 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 12 minutes ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  Mind Crypto 🍥 (@MindCrypto_) reported 12 minutes ago

  @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 13 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me