Nationwide status: access issues and outage reports

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 6 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

• 
  Joanne Varney (White (@joannevarney68) reported 19 minutes ago from Bristol, England

  @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

• 
  Melanie Young (A1784728) (@MelanieWooo) reported 22 minutes ago from Bristol, England

  @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 22 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  Stuart Anderson (@stu_75) reported 26 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  Amy (@Yippers) reported 33 minutes ago from Bristol, England

  @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

• 
  AlexJ (@alexjbooks) reported 52 minutes ago from Bristol, England

  @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CPB199 (@Christo31623961) reported 3 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 4 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  steve WBA (@WbaSteve) reported 5 minutes ago

  @BenFowler2 @Sal_Wba @AskNationwide mine is working, try deleting and reinstalling it

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 9 minutes ago

  @AskNationwide A huge congratulations to Nationwide for not looking after the interests of their members. If someone in that building society really cared about my on-going issue then it would have been resolved immediately. You people are pathetic! 😤 #AskNationwide #Nationwide

• 
  Ben Fowler (@BenFowler2) reported 11 minutes ago

  @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

• 
  🦋 (@_xnxnxs_) reported 17 minutes ago

  what a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2

• 
  Matt G (@Icematt12) reported 18 minutes ago

  @AskNationwide Having trouble making payments to unsaved payees that automatically open the app to make a payment. Always gets a vague "Something has gone wrong" error message. Even paying my AmEx like I have done numerous times.

• 
  sharlea’s ego told her to. (@perriepunchline) reported 20 minutes ago

  @AskNationwide Hi, I’m trying to make a BACS payment to someone new and it keeps saying there’s a technical problem.

• 
  Vivian Brickell (@TheOldDear) reported 23 minutes ago

  Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??

• 
  Kaz (@LindfordHedgies) reported 25 minutes ago

  @AskNationwide this means that my husband will not even be able to afford the petrol to get to his new job. He will be getting paid in his new job we also have UC payments due at end of March and at end of April and you are choosing to make life impossible - why?