Nationwide status: access issues and outage reports

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caldicot, Wales

The most recent Nationwide outage reports came from the following cities: Newport, and Bristol.

City	Problem Type	Report Time
Newport	Login	20 days ago
Bristol	Login	1 month ago
Bristol	Login	1 month ago
Bristol	Transactions	1 year ago
Bristol	Transfer	1 year ago
Bristol	Login	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

• 
  Stuart Anderson (@stu_75) reported 9 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 13 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  Joanne Varney (White (@joannevarney68) reported 13 minutes ago from Bristol, England

  @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

• 
  AlexJ (@alexjbooks) reported 25 minutes ago from Bristol, England

  @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

• 
  Melanie Young (A1784728) (@MelanieWooo) reported 36 minutes ago from Bristol, England

  @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 36 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

• 
  Amy (@Yippers) reported 47 minutes ago from Bristol, England

  @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Schwartz (@lisas0504) reported 7 minutes ago

  @AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks

• 
  Ash Davidson (@AshDavidsonUK) reported 8 minutes ago

  @financefraz @AskNationwide Yeah was a shame, turned out that if your rejected at any point it’s on system for all applications. The first one got rejected due to a format issue with one of the inputs 🙄

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 12 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Chris (@Sparky2504) reported 13 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  Jordan (@JordanPostingX) reported 15 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 17 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 17 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Rep74NL (@JohnnyRep74) reported 18 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

• 
  Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported 23 minutes ago

  @TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.

• 
  Philip Sirr (@PhilSirr) reported 29 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage