Nationwide status: access issues and outage reports

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

• 
  Stuart Anderson (@stu_75) reported 1 minute ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 4 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

• 
  AlexJ (@alexjbooks) reported 5 minutes ago from Bristol, England

  @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 5 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  Joanne Varney (White (@joannevarney68) reported 35 minutes ago from Bristol, England

  @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

• 
  Amy (@Yippers) reported 44 minutes ago from Bristol, England

  @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

• 
  Melanie Young (A1784728) (@MelanieWooo) reported 51 minutes ago from Bristol, England

  @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 55 seconds ago

  @Paulaj1984 @AskNationwide It was my friend bank that was down . I had a panic as i seen it leave mine

• 
  Matty M (@wanna_be_dj) reported 1 minute ago

  @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.

• 
  Oliver Myhill (@Forthemanynott5) reported 2 minutes ago

  @ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand

• 
  Stu (@StuMcalister) reported 10 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Andrea ☘️ (@11glittergal) reported 12 minutes ago

  @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

• 
  Chelle (@ChelleChipato) reported 14 minutes ago

  @sadietrent_92 @AskNationwide Incorrect. He did open his bank accouny through the main branch, he had all the required documentation which was confirmed. Issue is why the first branch were gatekeeping when the other branch confirmed that what they had asked for was completely unnecessary

• 
  JT ☄️ (@joshysaysstuff) reported 14 minutes ago

  Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???

• 
  James Eglinton (@RealEggy2023) reported 15 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 15 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  Don Calogero (@Hengist123) reported 17 minutes ago

  @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.