Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caldicot, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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AlexJ (@alexjbooks) reported from Bristol, England@AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?
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🚑🌈Josh 🇪🇺👨⚕️ (@1Joshwa) reported from Patchway, England@AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide
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Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Melanie Young (A1784728) (@MelanieWooo) reported from Bristol, England@AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?
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Joanne Varney (White (@joannevarney68) reported from Bristol, England@AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you
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Stuart Anderson (@stu_75) reported from Ringland, Wales@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Amy (@Yippers) reported from Bristol, England@AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rab (@BigRab_1) reported@AskNationwide Payment service providers and e-money issuers must normally respond to certain types of complaints within 15 business days. If they can't provide a final response within 15 business days, for reasons beyond their control, they must explain the reasons for the delay. You must -
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AJ (@schwiftysauce) reportedWhat a surprise @AskNationwide down again 😭 why is it ALWAYS when I go out with my toddler trying to be Independent and end up looking like I don't have money in the bank - card declines.. there's a message on the app saying its down, It's always down, hard in a cashless society
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Tom Neal (@Union_Tom) reported@AskNationwide Do you do joint savings accounts? Difficult to find this out on your website.
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Craig (@NnMonky) reported@AskNationwide your iOS app has an issue, when using the app switching on my device then returning to the banking app I get only a picture of “blurry trees” - I have to restart to get back into my accounts. Tried reinstalling, no dice
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Joe Sims (@JoeSims10) reported@AskNationwide I did. I’m looking to speak to your complaints department ASAP. Our only experience with your insurance service and it’s been abysmal. Not at all commensurate with the level of customer service a so say valued customer should be entitled to as a bare minimum? So disappointed
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AJ (@schwiftysauce) reported@AskNationwide Oh okay, thanks, it declined and I saw the message so assumed the 2 were related, there was more than enough in there, perhaps it was a connection error and would have worked if i tried again, I've been able to use it since. It has happened a few times and left me stranded.
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Rescue193uk & Arrow (@rescue193uk) reported@AskNationwide payment issues with accounts again??? Is this more NWBS IT issues, seems to be a fairly regular occurrence these days. When do you expect the issue to be rectified. thanks - a nationwide account holder
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stevie (@stevie2612) reported@AskNationwide will this "issue" you're having with outgoing payments delay my car insurance direct debit? I've got to say, this is becoming a regular "issue"
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elizabeth houlton schofield (@schofieldwriter) reported@AskNationwide Hi, over 40 minutes waiting on the phone today, and the website is opaque about how to close my FROB. I need my money...
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Sonia B 💙 (@soniabsuffolk) reported@AskNationwide can you please provide updates on your current issues with payments please. I'm currently on the phone to your call centre and the person I'm speaking to has no idea there's a problem. Is this fault affecting debit card use and/or cash withdrawals too?