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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Nationwide Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • AhmdOsmanx
    Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75
    Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • alexjbooks
    AlexJ (@alexjbooks) reported from Bristol, England

    @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

  • 1Joshwa
    🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported from Patchway, England

    @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

  • joannevarney68
    Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

  • MelanieWooo
    Melanie Young (A1784728) (@MelanieWooo) reported from Bristol, England

    @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • willyamhobbs
    william (@willyamhobbs) reported

    @MattyCanPic @AskNationwide I am also having this problem

  • alexbirch1992
    Alex Birch (@alexbirch1992) reported

    @AskNationwide @steph_wass Can confirm there is an issue - no pending payments from today and problems getting into the app

  • LuxuryMoon
    Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported

    @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

  • TerminallyChimp
    John Rogers (@TerminallyChimp) reported

    @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

  • Turbo_GSXR11
    Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported

    @AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide

  • cmdfreeman
    Christopher Freeman (@cmdfreeman) reported

    @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

  • MarblesRadio
    Marbles (@MarblesRadio) reported

    @AskNationwide I have found an unsigned Debit Card on the pavement - Not sure what you'd like me to do with it - can't find a way to speak to a real person on your website - AI only interested if an existing customer

  • 1975crane
    Jason Crane (@1975crane) reported

    @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

  • DavidJC9930
    𝓓𝓪𝓿𝓲𝓭 🌊 (@DavidJC9930) reported

    @AskNationwide hi i haven’t been able to see outgoings transactions in app, i assume since midnight, service say it’s ok so is the app just being glitchy?

  • rhysforan
    Rhys Foran (@rhysforan) reported

    @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help