Nationwide

Is Nationwide down in Burton upon Trent, Staffordshire, England?

Problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Burton upon Trent, Staffordshire, England 12/14/2025 14:35

December 14: Problems at Nationwide

Nationwide is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • EnvisRacingFan Natalie. Max Verstappen 2021 F1 champion 🥳🥳 (@EnvisRacingFan) reported from Burton upon Trent, England

    @AskNationwide Servers going down are becoming a bit of a trend recently. Have you got an end date for queues as I have wages meant to be coming through on Friday 😌

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Hammer57COYI GOD BLESS England, Britain, UK (@Hammer57COYI) reported

    @AskNationwide I would like to open an ISA but it seems impossible to get any assistance? Can you actually open anything at the moment? The Branch said they aren't and I could not get through on the phone? How is it you are actually helping 24/7?

  • thewinelake Alex (@thewinelake) reported

    @AskNationwide I've sent the message. Do you know if Nationwide will be offering human phone access once "freedom day" has come?

  • AndreLombard2 André Lombard (@AndreLombard2) reported

    @AskNationwide Hi, I was on a call with you and the line went dead and it's not letting me phone back. Are your lines down?

  • PandaGreen5 Panda Green (@PandaGreen5) reported

    @AskNationwide Hi, yes, it was just that I was on the website (phone credit) and I did hers immediately after mine, however it told me there was a problem processing payment. I have entered the details correctly, I'm sure of it.

  • debsb155 Debbie (@debsb155) reported from Swindon, England

    And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later

  • bearieboo Ellie Wingrave (@bearieboo) reported

    @AskNationwide are there any issues with the bank? My pay hasn’t gone in and my working are claiming it’s a banking issue. Thanks

  • DepecheBru DepecheBru (@DepecheBru) reported

    @AskNationwide Do you support BLM?

  • PritchardElin Elin Pritchard (@PritchardElin) reported

    @AskNationwide why do you keep delaying your Mortgage property surveys @NationwidePress ? 6 weeks and still no survey keeps getting moved and we're close to losing the property! SORT IT OUT! terrible service!

  • DolmanOlivia Olivia Dolman (@DolmanOlivia) reported

    @AskNationwide Can I go into branch to beg them to help? Getting desperate!

  • debsb155 Debbie (@debsb155) reported

    @AskNationwide But it’s the people we’ve already called and they couldn’t help, your chat to us team can’t help… so that’s two help teams that can’t help… how many others do we have to try before someone actually can help