Nationwide status: access issues and outage reports

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

• 
  Natalie. Max Verstappen 2021 F1 champion 🥳🥳 (@EnvisRacingFan) reported 1 minute ago from Burton upon Trent, England

  @AskNationwide Servers going down are becoming a bit of a trend recently. Have you got an end date for queues as I have wages meant to be coming through on Friday 😌

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  the pompey pope (@thePompeyPope) reported 4 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  the pompey pope (@thePompeyPope) reported 7 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 8 minutes ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  Mary (@maryphillips22) reported 11 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Preye Ababaowei (@PAbabaowei) reported 11 minutes ago

  @AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.

• 
  Z 💬 (@ZC1337) reported 15 minutes ago

  @AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!

• 
  Dáireo (@Alpha2007D) reported 16 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Steve Hammal (@hammal6474) reported 17 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Tamara G (@wacgirl) reported 17 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  😈 Angry Goblin ن (@angry_goblin) reported 18 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?