Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bonnybridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

• 
  Oskar, Ruby & Freda 💙🐾 (@TraceyInglis1) reported 3 minutes ago from Alloa, Scotland

  @AskNationwide home report is missing in action! One advisor says you have it another says it never arrived! Need advice & help!

• 
  elaine gladstone (@weemrsgladstone) reported 6 minutes ago from Muirhead, Scotland

  @AskNationwide @AskNationwide I am awaiting release of a fuel preauthorisation amount after 5 working days. I cannot get through by phone and have had no luck using the banking app. Please release these funds.

• 
  Chris🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@arabforlife83) reported 40 minutes ago from Falkirk, Scotland

  @shomac28 @rhinoboy79 @AskNationwide Mine has never had a problem

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lewis (@LewisBuddle_15) reported 3 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Diana Kimpton (@dianakimpton) reported 7 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  CPB199 (@Christo31623961) reported 7 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  OL (@LerryOwen) reported 7 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Niz1111 (@Niz11111) reported 7 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  Wayne Robertson (@2024Wayne) reported 8 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Joy Brooks (@JoyBrooks99) reported 12 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Jonathan Leigh (@LeighJonathan) reported 13 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  Rachel small (@rachismall) reported 19 minutes ago

  @AskNationwide We already have and you don’t care, your not interested - awful

• 
  Gary Fox (@garygfox) reported 19 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome