Nationwide status: access issues and outage reports

Problems in the last 24 hours in Belhelvie, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Belhelvie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Belhelvie, Scotland

Latest outage, problems and issue reports in Belhelvie and nearby locations:

• 
  Paul 🚁 (@abzpaul) reported 43 minutes ago from Bucksburn, Scotland

  Oh dear @AskNationwide seem to have problems again....how many times has the computer been on a go slow in the last 3 weeks....thought Santa would have brought you a new one!!

• 
  Paul 🚁 (@abzpaul) reported 55 minutes ago from Belhelvie, Scotland

  And it's payday Wednesday and seems @AskNationwide are still having issues. Also waiting for another payment Into the account for selling a car...they must have thousands of pounds on hold!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachael Santangelo (@Beleza_Rach) reported 8 seconds ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

• 
  Ric M. (@revoraman) reported 2 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  Kieran Byng (@ISaveDolphins) reported 3 minutes ago

  @AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran

• 
  Alyson Leitch (@Geordiesbird) reported 6 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  Alex Froom (@froom_alex) reported 9 minutes ago

  @AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of

• 
  Shaun Toole (@garabaldired) reported 11 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  louise 🍃 (@louise_crossing) reported 12 minutes ago

  @AskNationwide not happy with your service. Was told my switch was successful and account will be credited as was all criteria done and ive had someone say opposite and go back and say no longer valid. You advertised it till the 4th march so any application before should be fine

• 
  Julie (@JulieMelvinator) reported 14 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  Claire McClean (@Claire__McClean) reported 19 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

• 
  Chris Mollett (@CPFCmollett) reported 21 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so