Nationwide status: access issues and outage reports

Problems in the last 24 hours in Belhelvie, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Belhelvie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Belhelvie, Scotland

Latest outage, problems and issue reports in Belhelvie and nearby locations:

• 
  Paul 🚁 (@abzpaul) reported 22 minutes ago from Bucksburn, Scotland

  Oh dear @AskNationwide seem to have problems again....how many times has the computer been on a go slow in the last 3 weeks....thought Santa would have brought you a new one!!

• 
  Paul 🚁 (@abzpaul) reported 55 minutes ago from Belhelvie, Scotland

  And it's payday Wednesday and seems @AskNationwide are still having issues. Also waiting for another payment Into the account for selling a car...they must have thousands of pounds on hold!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neve (@nevesunhappy) reported 7 minutes ago

  @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

• 
  Tom Morgan (@twmorgan11) reported 7 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Diana Kimpton (@dianakimpton) reported 7 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  Frazer Grant (@financefraz) reported 10 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  Sheridan Birtwistle (@twwooer) reported 14 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Josie Bishop (@Josiry71) reported 14 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  Jordan (@JordanPostingX) reported 14 minutes ago

  @AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.

• 
  Liz Reason (@lizreason) reported 16 minutes ago

  @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative

• 
  Platinum Trophy 141 (@plattrophy141) reported 16 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Jordan (@JordanPostingX) reported 21 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.