Nationwide status: access issues and outage reports

Problems in the last 24 hours in Belhelvie, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Belhelvie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Belhelvie, Scotland

Latest outage, problems and issue reports in Belhelvie and nearby locations:

• 
  Paul 🚁 (@abzpaul) reported 25 minutes ago from Bucksburn, Scotland

  Oh dear @AskNationwide seem to have problems again....how many times has the computer been on a go slow in the last 3 weeks....thought Santa would have brought you a new one!!

• 
  Paul 🚁 (@abzpaul) reported 31 minutes ago from Belhelvie, Scotland

  And it's payday Wednesday and seems @AskNationwide are still having issues. Also waiting for another payment Into the account for selling a car...they must have thousands of pounds on hold!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  X_eON (@X_eON) reported 3 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Ron Winn (@RonsRant) reported 4 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  Diana Kimpton (@dianakimpton) reported 5 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Chris (@Sparky2504) reported 14 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Jonathan (@jayIFA) reported 14 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  Shelly Lopezespejo (@chelllopez) reported 15 minutes ago

  @AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!

• 
  Karl Dyer (@KarlDyer15) reported 16 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  the pompey pope (@thePompeyPope) reported 29 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  ESC Matt UK 🇬🇧 (@ESCMattUK) reported 29 minutes ago

  @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help

• 
  will east (@wileast) reported 30 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?