Nationwide status: access issues and outage reports

Problems in the last 24 hours in Belhelvie, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Belhelvie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Belhelvie, Scotland

Latest outage, problems and issue reports in Belhelvie and nearby locations:

• 
  Paul 🚁 (@abzpaul) reported 32 minutes ago from Belhelvie, Scotland

  And it's payday Wednesday and seems @AskNationwide are still having issues. Also waiting for another payment Into the account for selling a car...they must have thousands of pounds on hold!

• 
  Paul 🚁 (@abzpaul) reported 33 minutes ago from Bucksburn, Scotland

  Oh dear @AskNationwide seem to have problems again....how many times has the computer been on a go slow in the last 3 weeks....thought Santa would have brought you a new one!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dubs (@DubtricksGaming) reported 5 minutes ago

  Im going back to @AskNationwide @LloydsBank is terrible now

• 
  Christopher Freeman (@cmdfreeman) reported 8 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  B (@scriptwren) reported 13 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 14 minutes ago

  @AskNationwide Still no card. Superb customer care. Not.

• 
  Gemma H (@gem_gem14) reported 19 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  the pompey pope (@thePompeyPope) reported 25 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 26 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 26 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 30 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Chris (@Sparky2504) reported 34 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!