Nationwide status: access issues and outage reports

Problems in the last 24 hours in Belhelvie, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Belhelvie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Belhelvie, Scotland

Latest outage, problems and issue reports in Belhelvie and nearby locations:

• 
  Paul 🚁 (@abzpaul) reported 18 minutes ago from Belhelvie, Scotland

  And it's payday Wednesday and seems @AskNationwide are still having issues. Also waiting for another payment Into the account for selling a car...they must have thousands of pounds on hold!

• 
  Paul 🚁 (@abzpaul) reported 25 minutes ago from Bucksburn, Scotland

  Oh dear @AskNationwide seem to have problems again....how many times has the computer been on a go slow in the last 3 weeks....thought Santa would have brought you a new one!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SMV (@MissSmallVoice) reported 3 minutes ago

  @AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.

• 
  X_eON (@X_eON) reported 5 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Alex Birch (@alexbirch1992) reported 8 minutes ago

  @AskNationwide @steph_wass Can confirm there is an issue - no pending payments from today and problems getting into the app

• 
  daisy macvicar (@daisy_macvicar) reported 9 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address

• 
  Chelle (@ChelleChipato) reported 9 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  PLOD WHITFIELD (@NEILNeilwhits) reported 10 minutes ago

  @AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?

• 
  Jonny Curran (@Joni_marling) reported 12 minutes ago

  @AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 13 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  owen (@owen_o24) reported 17 minutes ago

  @AskNationwide your anti-fraud system has blocked a payment of mine, leading to me paying an extra £90 for festival tickets. Customer service offered me £25 and told me to use another bank next time. Are you able to assist me with getting the other £65 back please?

• 
  Suzanne Appleby (@suze_appleby) reported 19 minutes ago

  @AskNationwide called your credit card fraud line at your request, when it tries to put me through to someone it tells me it’s closed and tells me to call the number I’ve just called. Which according to your website is 24/7. Not very reassuring, what do I do now?