Nationwide status: access issues and outage reports

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

• 
  Scotty (@ScottyG____) reported 3 minutes ago from Sheffield, England

  @AskNationwide payments down all day. Absolutely terrible.

• 
  Scotty (@ScottyG____) reported 18 minutes ago from Sheffield, England

  @AskNationwide problems with payments again!

• 
  Scotty (@ScottyG____) reported 44 minutes ago from Sheffield, England

  @adamsolomons5 @AskNationwide Yes, they have finally admitted there is an issue. Complaint raised. Service appalling, third time in a week major outages.

• 
  Scotty (@ScottyG____) reported 46 minutes ago from Sheffield, England

  @AskNationwide payments down again? Money sent but transaction declining!

• 
  Gemma Fox (@GemEFox) reported 46 minutes ago from Sheffield, England

  @AskNationwide What hasn't gone wrong. The latest is being able to get hold of the team dealing with our issue that they should have responded to 2 weeks ago. They will only contact solicitors via letter that has to be resent out!! Ive been a 'member' over 20 years and won't be for much longer.

• 
  Lozza Needham (@lnbrinley) reported 52 minutes ago from Fenay Bridge, England

  @AskNationwide apparently there is a problem with direct debits going out have you told @HalifaxBank that's why my mortgage is late

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  krupal (@krupalb) reported 10 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  JCB (@Plsdoright) reported 10 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  CJ © 📷 (@photo_cj) reported 13 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Jonathan Leigh (@LeighJonathan) reported 15 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Ryan Gerrard (@RyanLGerrard) reported 17 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Jonathan Leigh (@LeighJonathan) reported 17 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  Frazer Grant (@financefraz) reported 18 minutes ago

  @AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though

• 
  Holly 🇺🇦 (@HoZiegler) reported 23 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?

• 
  Grey Blackstone (@GreyBlackstone) reported 25 minutes ago

  @AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.

• 
  CJ © 📷 (@photo_cj) reported 26 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc