Nationwide

Is Nationwide down in Bargoed, Caerphilly County Borough, Wales?

Problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bargoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Bargoed, Caerphilly County Borough, Wales 01/28/2026 12:30

January 28: Problems at Nationwide

Nationwide is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Login (25%)

    Login (25%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Bargoed, Wales

Latest outage, problems and issue reports in Bargoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HW1969 Helen Wood (@HW1969) reported

    @AskNationwide I need help to find out if my Dad, who is currently unwell and now has memory issues, has an account that is still in operation. POA is in process but not yet granted. How can I go about this please? Needed for a care financial assessment.

  • beclpool Becki 🌈 ❤️⭐️⭐️ (@beclpool) reported

    @AskNationwide I have three questions 1. As I can’t now access the account how I am going to know when the money has hit. 2. How do I contact you as online chat said they could not do this and 3. How long will the restriction take to be lifted as I have read it can be days

  • sazmeister88 Sarah 🚩💚🤍❤️ #WearAMaskYouStupidBastards (@sazmeister88) reported

    @AskNationwide hi, can't find a way to change the online shopping security check so it sends me an email instead of a text? someone suggested i remove all phone numbers from my account but then i wouldn't be able to login to my account via text; how do i change preference? thanks

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @galatis_sharon @AskNationwide Another standard letter that demonstrates incompetence and bad intentions - leadership is the problem - there’s no bad teams only bad leaders

  • MPHPP2 Michael P (@MPHPP2) reported

    @AskNationwide I am a “valued” customer of over 20 years. So valued that you have taken away my travel insurance and I have today received my home insurance renewal with a gigantic 22% increase. I dread to think how non-valued customers are treated!!!

  • joeypoey jo (@joeypoey) reported

    @AskNationwide Is your internet banking working at the moment. I haven’t been able to log on for two day.

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide @YSelsavonha Nationwide hides behind excuses - if the CEO is not interested in discussing dishonest employees there are serious issues being hidden

  • lisahuntergreen lisa hunter-green (@lisahuntergreen) reported

    @AskNationwide I want to cancel cancel my switch to nationwide can’t get to speak to anyone need help asap

  • _Andy_Kay_ A K (@_Andy_Kay_) reported

    @AskNationwide @ColeMoores Has there been proof that not using a card reader (a la HSBC, Santander etc) have had fraudsters log in and transferring money? They all use OTP and Fingerprint security because, you know, its 2022. When are you phasing this old-tech out?

  • SwanLeader Phil Hodgson (@SwanLeader) reported

    Hello @AskNationwide - I’m also having trouble logging in online. Think your system is down