Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bargoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bargoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bargoed, Wales

Latest outage, problems and issue reports in Bargoed and nearby locations:

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 8 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karen mckenzie (@kazbabs75) reported 2 minutes ago

  @AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)

• 
  Beelin (@beelinbaxter) reported 2 minutes ago

  @AskNationwide I have called this number. Unfortunately the helpful agent couldn't help. There might be a bug on your contactless limit edit page. Is there an IT helpline I can call?

• 
  me (@notmewhome) reported 6 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  Tamara G (@wacgirl) reported 7 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Bobby Zelmut (@cockwomblefree) reported 9 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  Alecs Caerdydd (@Alecs_Caerdydd) reported 11 minutes ago

  PIN reminder on @HalifaxBank app: open app, pin reminder ✅ PIN reminder on @AskNationwide: Open app, help, pin reminder, cannot do this on app - go to internet banking, enter customer number (no idea), back to app, find customer number (copy and paste not available), (1 of 2)

• 
  Ric M. (@revoraman) reported 11 minutes ago

  @AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?

• 
  James Mesney (@j_mesney) reported 12 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 12 minutes ago

  @AskNationwide Hi, what is the issue with making payments to someone? Thanks

• 
  Joy Brooks (@JoyBrooks99) reported 15 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.