Is Nationwide down in Atherstone, Warwickshire, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Atherstone, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Atherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Nationwide
Nationwide is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Atherstone, Warwickshire, England
The most recent Nationwide outage reports came from the following cities: Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton Coldfield |
Transactions | |
| Hinckley |
Login | |
| Birmingham |
Website | |
| Solihull |
Website | |
| Birmingham |
Website | |
| Birmingham |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Atherstone, England
Latest outage, problems and issue reports in Atherstone and nearby locations:
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Andrew
(@Anjahida) reported
from
Birmingham, England
@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
@AskNationwide I can't seem to get the chat function working on their app and the phone line doesn't open until 9am. So, no not at the moment.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Sutton_CW
(@cj_buzz) reported
from
Birmingham, England
@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
@AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Andrew Smith
(@SmAnders32) reported
from
Birmingham, England
.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
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Ainz Ooal Gown ✊🏽✊🏾✊🏿
(@Barzeybeats) reported
from
Birmingham, England
@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Natasha
(@Natnotanumber) reported
from
Birmingham, England
@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
@AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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My6percent
(@My6Percent) reported
@KeaneJohn69 @AskNationwide Yeah fair. That is awful. Reading some of the comments is absolutely heartbreaking. Seems particularly awful at this time of year
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Rebecca Finnegan
(@Rebecca70286653) reported
@AskNationwide can you provide me with a complaints reference number please. I appreciate this issue is nothing to do with social media staff but the level of customer service regarding information is awful. Its 6pm and I'm still awaiting my wages to do my Christmas shopping 😠
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The RAW Organisation
(@raworganisation) reported
@AskNationwide can you tell us what to do if our wages don’t hit our account? This is a stress we could do without it’s hard enough working for NHS! let alone not being paid for it.
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Dona Seagrave 💙💙
(@DonaSeagrave) reported
@AskNationwide That's very helpful NOT if you have ever ordered on line you know you have to pay by card. I cant pay cash for delivery 😫 I've no money until you fix your problem and asda won't take cash. Your reply wasn't very good 😕
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Richard English
(@Englinho) reported
@AskNationwide bad enough to have incoming and outgoing payments down 4 days before Christmas, not acceptable to make it worse by not letting us know. Now have incoming payment stuck in transit to complete a car purchase by tomorrow lunchtime or we cannot make the 300 mile... 1/3
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Craig Hillsley
(@CraigHillsley) reported
@AskNationwide It’s the wording on the app that grates: “YOU are unable…” as if it’s the customer’s fault that you’ve cocked up. And not a word of apology.
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Antonia Rodgers
(@oldermummy) reported
@AskNationwide There really doesn't seem to be any sense of urgency here Nationwide. How about an update on how the fix is progressing rather than seeing the same message on your website for hours on end? Really poor customer service just 4 days before Christmas
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Grant Douglas
(@gdoug83) reported
@AskNationwide killing peoples Christmas shopping, items are going out of stock cause payments can't go thu, hard enough finding presents, all day this issue has cause me nothing but stress thank you nationwide
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Thomas Walker
(@ThomasdanielW) reported
@AskNationwide when can I expect to get my wages? If direct debits are still working but my wages are not in my account what will happen then? Are you going to pay them if I can’t?
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Stephy
(@donkeysteph1) reported
@AskNationwide absolute useless bank and even more useless customer service!