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Nationwide

Nationwide status: access issues and outage reports

Some problems detected

Users are reporting problems related to: login, website and mobile app.

Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Sutton Coldfield, including 0 direct reports.
  • The most common problems reported in this area mention Transactions.
  • The most recent signal from this area was received May 1, 12:30 PM GMT+1.
  • 100% Transactions (100%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Nationwide

Nationwide is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sutton Coldfield, England

The most recent Nationwide outage reports came from the following cities: Birmingham, and Dudley.

CityProblem TypeReport Time
Birmingham Transactions 4 days ago
Birmingham Transactions 1 month ago
Dudley Mobile App 1 month ago
Birmingham Login 2 months ago
Tamworth Website 2 months ago
Birmingham Mobile App 3 months ago

Nearby cities with recent reports

Birmingham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • kwn_photouk
    Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England

    @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

  • kwn_photouk
    Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England

    @AskNationwide When will I be able to fully access my accounts in my app again ?

  • Natnotanumber
    Natasha (@Natnotanumber) reported from Birmingham, England

    @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

  • bickers1983
    Bickers (@bickers1983) reported from Kingsbury, England

    @AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.

  • kwn_photouk
    Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England

    @AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!

  • SmAnders32
    Andrew Smith (@SmAnders32) reported from Birmingham, England

    .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

  • cj_buzz
    Sutton_CW (@cj_buzz) reported from Birmingham, England

    @AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.

  • Anjahida
    Andrew (@Anjahida) reported from Birmingham, England

    @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

  • kwn_photouk
    Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England

    @AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!

  • Barzeybeats
    Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported from Birmingham, England

    @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

  • EmmaJayneSwift
    Emma Swift (@EmmaJayneSwift) reported from West Bromwich, England

    @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkAll19523693
    All Mark (@MarkAll19523693) reported

    @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

  • katherine_stead
    Katherine Stead ❤️🌈 💙 (@katherine_stead) reported

    @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

  • Dmw84
    Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported

    @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.

  • MarcTierneyNews
    𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported

    If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest

  • Claire__McClean
    Claire McClean (@Claire__McClean) reported

    @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

  • tattyead66
    lisa barnes (@tattyead66) reported

    @AskNationwide i tried to open an isa with nationwide, but it always asks for an account number. Im not a nationwide customer though. Do I need an account before I can open an isa?

  • Alecs_Caerdydd
    Alecs Caerdydd (@Alecs_Caerdydd) reported

    PIN reminder on @HalifaxBank app: open app, pin reminder ✅ PIN reminder on @AskNationwide: Open app, help, pin reminder, cannot do this on app - go to internet banking, enter customer number (no idea), back to app, find customer number (copy and paste not available), (1 of 2)

  • BrianWillmot
    Brian P Willmot (@BrianWillmot) reported

    @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

  • JustcallmeRed9
    Red (@JustcallmeRed9) reported

    @AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.

  • NerradSelims_91
    Darren ッ (@NerradSelims_91) reported

    @AskNationwide, what is going on with your banking app? Still doing the same issue where I can't enter my pass number... I rang you guys up as you advised me to and I can't get a straight answer.