Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent Nationwide outage reports came from the following cities: Birmingham, and Tamworth.

City	Problem Type	Report Time
Birmingham	Transactions	4 days ago
Birmingham	Login	5 days ago
Birmingham	Login	11 days ago
Tamworth	Mobile App	12 days ago
Birmingham	Transactions	2 months ago
Birmingham	Transactions	3 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Andrew Smith (@SmAnders32) reported 4 minutes ago from Birmingham, England

  .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

• 
  Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported 4 minutes ago from Birmingham, England

  @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

• 
  Emma Swift (@EmmaJayneSwift) reported 11 minutes ago from West Bromwich, England

  @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 24 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 30 minutes ago from Birmingham, England

  @AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 40 minutes ago from Birmingham, England

  @AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 48 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

• 
  Natasha (@Natnotanumber) reported 49 minutes ago from Birmingham, England

  @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

• 
  Bickers (@bickers1983) reported 52 minutes ago from Kingsbury, England

  @AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.

• 
  Andrew (@Anjahida) reported 58 minutes ago from Birmingham, England

  @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

• 
  Sutton_CW (@cj_buzz) reported 59 minutes ago from Birmingham, England

  @AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diana Kimpton (@dianakimpton) reported 8 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Tom Morgan (@twmorgan11) reported 11 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Jasmin Keppie (@JasminKeppie) reported 16 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  kathleen reid (@independencekat) reported 17 minutes ago

  @AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.

• 
  Gary Gadsden (@OfGadsden) reported 18 minutes ago

  @AskNationwide This year I've been excluded from your fair share scheme even though I have a current account & savings with you. Not overly bothered about the £100 it's the lack of respect 4 along time customer. I have spoken to someone & technically I don't meet the criteria as

• 
  Jordan (@JordanPostingX) reported 20 minutes ago

  @AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.

• 
  Don Calogero (@Hengist123) reported 25 minutes ago

  @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.

• 
  Shaun Toole (@garabaldired) reported 25 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  Mary (@maryphillips22) reported 25 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Sheridan Birtwistle (@twwooer) reported 26 minutes ago

  @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts