Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent Nationwide outage reports came from the following cities: Birmingham, and Tamworth.

City	Problem Type	Report Time
Birmingham	Login	2 hours ago
Birmingham	Login	6 days ago
Tamworth	Mobile App	7 days ago
Birmingham	Transactions	2 months ago
Birmingham	Transactions	3 months ago
Dudley	Mobile App	3 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Andrew Smith (@SmAnders32) reported 3 minutes ago from Birmingham, England

  .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 5 minutes ago from Birmingham, England

  @AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 5 minutes ago from Birmingham, England

  @AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!

• 
  Sutton_CW (@cj_buzz) reported 15 minutes ago from Birmingham, England

  @AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 23 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  Emma Swift (@EmmaJayneSwift) reported 25 minutes ago from West Bromwich, England

  @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

• 
  Bickers (@bickers1983) reported 25 minutes ago from Kingsbury, England

  @AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 48 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

• 
  Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported 52 minutes ago from Birmingham, England

  @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

• 
  Andrew (@Anjahida) reported 52 minutes ago from Birmingham, England

  @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

• 
  Natasha (@Natnotanumber) reported 59 minutes ago from Birmingham, England

  @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Political Jack (@PoliticalJ4ck) reported 35 seconds ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  me (@notmewhome) reported 2 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  Christopher Freeman (@cmdfreeman) reported 3 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  Steve Hammal (@hammal6474) reported 3 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  krupal (@krupalb) reported 5 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  ian ross (@ianross48395988) reported 6 minutes ago

  @AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.

• 
  lewis (@LewisBuddle_15) reported 8 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Ryan Gerrard (@RyanLGerrard) reported 9 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Tina Raistrick (@tinamay1977) reported 11 minutes ago

  @AskNationwide I cant access the app, first lloyds now nationwide is down

• 
  bells (@AnnaMercer17901) reported 14 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking