Nationwide status: access issues and outage reports

Problems in the last 24 hours in Abingdon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Abingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Abingdon, England

Latest outage, problems and issue reports in Abingdon and nearby locations:

• 
  Tony Brett (he/him) (@tonybrett) reported 19 minutes ago from Oxfordshire, England

  @AskNationwide Ok. My bad. Full marks to the very patient person on the phone however we didn't fix it. After the call I remembered I'd frozen that card a few weeks back. Unfreezing it fixed the problem. If it's possible to break things I will. Sorry!

• 
  Ash ⚒ (@ashgould62) reported 30 minutes ago from Didcot, England

  @AskNationwide Using touch ID and it says there is an issue when I try and login

• 
  Tony Brett (he/him) (@tonybrett) reported 36 minutes ago from Oxfordshire, England

  @william98024502 @AskNationwide No they don't have a problem. My error was entirely my fault for forgetting I'd frozen the card.

• 
  Ash ⚒ (@ashgould62) reported 48 minutes ago from Didcot, England

  @AskNationwide Can't log in to my app this morning. Are there any problems?

• 
  Luke Terzino 🪐 (@UELukeT) reported 50 minutes ago from Witney, England

  Anyone else having issues with @AskNationwide incoming payments this morning? Salary not yet come through and a mortgage set to go out tomorrow 😬 #Nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Leslie (@mattleslie74) reported 2 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes

• 
  Ryan Gerrard (@RyanLGerrard) reported 3 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  smiggs741 (@smiggyfox) reported 5 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Mandy Sheridan (@MrsSherrec) reported 5 minutes ago

  @AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying

• 
  JA (@IAmMrA) reported 7 minutes ago

  @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 8 minutes ago

  @AskNationwide is they a problem with transfers. Sent money to somebody and they not recieved it

• 
  John Laughlin (@easylec) reported 9 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  JT ☄️ (@joshysaysstuff) reported 10 minutes ago

  Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 13 minutes ago

  @AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide

• 
  JTB (@fimbisj) reported 15 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible