Nationwide status: access issues and outage reports

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Abertillery, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

• 
  Stuart Anderson (@stu_75) reported 44 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 59 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Robertson (@2024Wayne) reported 5 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now

• 
  A S Rees (@reessandm) reported 8 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  Jagerman (@jagerman213) reported 13 minutes ago

  @AskNationwide I’ve opened a new account and sent money to this account from my old bank account. But I cannot transfer the money back to my original account which is a Lloyds account. It comes up with ‘we are experiencing a technical problem’.

• 
  J Jones (@JJones87684337) reported 13 minutes ago

  @AskNationwide Your banking app is not working properly. People cannot log in.

• 
  Jonathan Leigh (@LeighJonathan) reported 15 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  Rebel444 (@Rebel444120668) reported 16 minutes ago

  @DebiEvansMatron @AskNationwide Bad, Ask you why you are withdrawing your own money, for years, and not just Nationwide. Then they don`t want you to have a lot of cash at home. All of them are a problem.

• 
  Auntie Carol (@CarolKetchley) reported 21 minutes ago

  @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.

• 
  Gillian Perris (@GillianPerris) reported 29 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  John Williams (@PopeJohno1) reported 31 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  Jonathan Leigh (@LeighJonathan) reported 31 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.