Nationwide status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Aberdour, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Aberdour, Scotland
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Aberdour, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Nationwide
Nationwide is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Aberdour, Scotland
The most recent Nationwide outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Login | 10 days ago |
|
Edinburgh
|
Transactions | 1 month ago |
|
Dunfermline
|
Mobile App | 3 months ago |
|
Edinburgh
|
Website | 4 months ago |
|
Edinburgh
|
Website | 6 months ago |
|
Edinburgh
|
Website | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Aberdour, Scotland
Latest outage, problems and issue reports in Aberdour and nearby locations:
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide not having the best time. Nationwide have now let me down twice in a fortnight. Loan paid off 9th. Payment taken today. You guys are better than that. Truly not happy. #Katie has resolved but feel let down. 💔
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David Barclay (@44dbarc) reported from Kirkcaldy, Scotland@AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit
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David Barclay (@44dbarc) reported from Kirkcaldy, Scotland@AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland@AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?
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John van Dieken (@doubledutch13) reported from Methil, Scotland@AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kleo Sings UK (@KleoSingsUK) reported@AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email
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Kieran Byng (@ISaveDolphins) reported@AskNationwide Do you have a chat facility on line? Don't have access to a phone.
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Auntie Carol (@CarolKetchley) reported@GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.
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lou🍓 (@crashingoutlou) reported@AskNationwide hi, i’m having trouble verifying my identity with my passport. i tried earlier but it didn’t work, and now the verification option has disappeared. please can you help?
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🦋 (@_xnxnxs_) reportedwhat a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2
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Wayne Robertson (@2024Wayne) reported@AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !
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mind your own business (@Ankit20035) reported@AskNationwide horrendous service by nationwide
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MH (@MhMyxacc444) reportedStarted chat with @AskNationwide about missing card at 11.53. Still on it still not dealt with 🤡 as a new customer I’m having regrets. But they also won’t close it. Avoid them
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Diglit Dear. (@diglitpie) reported@AskNationwide I cannot get into the Nationwide app or get online both using WiFi and 5g. This has gone on for over a week. I have deleted app and reloaded app, turned WiFi router on and off but still no joy on IPhone or IPad. Please help. Thanks.
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lisa barnes (@tattyead66) reported@AskNationwide i tried to open an isa with nationwide, but it always asks for an account number. Im not a nationwide customer though. Do I need an account before I can open an isa?