Nationwide status: access issues and outage reports

Problems in the last 24 hours in Aberdour, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Aberdour, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aberdour, Scotland

The most recent Nationwide outage reports came from the following cities: Livingston, and Edinburgh.

City	Problem Type	Report Time
Livingston	Website	7 days ago
Edinburgh	Login	28 days ago
Edinburgh	Transactions	2 months ago
Dunfermline	Mobile App	4 months ago
Edinburgh	Website	4 months ago
Edinburgh	Website	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Aberdour, Scotland

Latest outage, problems and issue reports in Aberdour and nearby locations:

• 
  David Barclay (@44dbarc) reported 8 minutes ago from Kirkcaldy, Scotland

  @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

• 
  Rachael Santangelo (@Beleza_Rach) reported 18 minutes ago from Edinburgh, Scotland

  @AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves

• 
  John van Dieken (@doubledutch13) reported 23 minutes ago from Methil, Scotland

  @AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?

• 
  David Barclay (@44dbarc) reported 25 minutes ago from Kirkcaldy, Scotland

  @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

• 
  John van Dieken (@doubledutch13) reported 27 minutes ago from Methil, Scotland

  @AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)

• 
  Stephanie Ashford (@steph_ashford) reported 29 minutes ago from Edinburgh, Scotland

  @AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.

• 
  John van Dieken (@doubledutch13) reported 42 minutes ago from Methil, Scotland

  @AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.

• 
  John van Dieken (@doubledutch13) reported 45 minutes ago from Methil, Scotland

  @AskNationwide not having the best time. Nationwide have now let me down twice in a fortnight. Loan paid off 9th. Payment taken today. You guys are better than that. Truly not happy. #Katie has resolved but feel let down. 💔

• 
  Rachael Santangelo (@Beleza_Rach) reported 57 minutes ago from Edinburgh, Scotland

  @AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OL (@LerryOwen) reported 6 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Shaun Toole (@garabaldired) reported 9 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  Chartman69 (@WhatFuckwittery) reported 10 minutes ago

  @AskNationwide customer service ? Absolute joke ! 🤬

• 
  Diana Kimpton (@dianakimpton) reported 11 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  CJ © 📷 (@photo_cj) reported 14 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  A S Rees (@reessandm) reported 14 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  Ric M. (@revoraman) reported 16 minutes ago

  @AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?

• 
  Vivian Brickell (@TheOldDear) reported 17 minutes ago

  @AskNationwide are you having problems today March 2. Pension not in account - chap said it will be credited. When??

• 
  Bobby Zelmut (@cockwomblefree) reported 19 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  Vivian Brickell (@TheOldDear) reported 20 minutes ago

  @AskNationwide I did. I tried again. That’s I was wondering if you’d been having IT problems.