Nationwide

Is Nationwide down in Blackwood, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Blackwood, Caerphilly County Borough, Wales 01/21/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • candrcooper Clare Cooper (@candrcooper) reported

    @AskNationwide how do I request a new card via online banking please? I can’t find any option to do so, only one for if the current one is lost/stolen, which it isn’t, it’s broken

  • RobTBrown98 Robert Brown (@RobTBrown98) reported

    @Howitt83S @AskNationwide Me too by the looks of it. Every payday without fail it’s down. Time for a move of bank I think

  • niki_mil Nicola Millard (@niki_mil) reported

    @AskNationwide Are there issues with payments into Nationwide this morning? My partner sent a faster payment from another bank 20 minutes ago and it hasn't been received in my account yet. I've also noticed other tweets complaining about similar issues.

  • bigbadste321 RunNeighRun (@bigbadste321) reported

    @Howitt83S @AskNationwide There is an issue with payments my salary isn’t in and my payment from my account hasn’t gone out either…..this bank just chat absolute sh**

  • clairejackalfie Claire Louise Brown (@clairejackalfie) reported

    @niki_mil @AskNationwide Same issue here...

  • ChrisMc95723760 Chris Mcclelland (@ChrisMc95723760) reported

    @AskNationwide is there a problem with payments as my employer have advised me my wages are paid and nothing in my bank

  • Chuffling96 Alf (@Chuffling96) reported

    @AskNationwide are your faster payments down again? Transfers are instant usually, not working this morning again

  • UELukeT Luke Terzino 🪐 (@UELukeT) reported

    @kristy_bee @AskNationwide @Howitt83S Still down for you? Hmmm 🧐 my guess is that they’re manually fixing this. My finger’s are crossed 🤞 for you and the others! Shall be looking at bank alternatives today after work

  • kristy_bee Kristy b (@kristy_bee) reported

    @AskNationwide @Howitt83S It’s clearly an issue with nationwide and not her employer, there are loads of us still waiting!

  • madmumofsix Paula Susan (@madmumofsix) reported

    @AskNationwide Please could you announce the latest update you have this 6 am and 7 am has now passed and there are quite a few of us without money. For most of us this is a serious issue and is causing distress please update as much as you can. Its very upsetting now