Nationwide

Is Nationwide down in Blackwood, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Blackwood, Caerphilly County Borough, Wales 12/21/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mattleeson Matthew Leeson (@mattleeson) reported

    @AskNationwide Thanks for fobbing me off. Do Nationwide really feel that over 4 weeks to respond to a complaint is acceptable? This is in addition to the basic issue you are failing to resolve for me. Your customer service is appalling. I’ll be raising this with the ombudsman and your CEO.

  • moomoo92042397 El (@moomoo92042397) reported

    not impressed so far by @AskNationwide texts saying account open text saying i can register for online banking however when i do it tells me I can register yet and when i try to access online chat that doesn’t work . This isn’t a good start to my switcher #badcustomerservice

  • PNell50 Paul Nell (@PNell50) reported

    @AskNationwide skNationwide wow, well done. You have absolutely messed up my current account switch. Got an email saying it was cancelled, then had debit card delivered. Customer service have no idea what’s happening. Old current account it still open. No direct debits moved over

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • rowdy_woman Ms Rowdy (@rowdy_woman) reported

    @AskNationwide hi can you help me with a query please, your online chat doesn't seem to be staffed atm?

  • Hereweg77404901 Herewegoagain (@Hereweg77404901) reported

    @AskNationwide hi, I just switched. How do i get access to the 5% £1500 savings offer?

  • tctilley Turnip (@tctilley) reported

    @AskNationwide What's up with the App? It's " Establishing secure connection" again. Had to re-install only a week ago due to this error.

  • 2SmoothBooth David Booth (@2SmoothBooth) reported

    @AskNationwide Ok, so I have a triple limited access online account issue 15 which pays 2.1%. What will the new interest rate be from 1st November, as I am unable to find it?

  • TeaCollins21 Tanya Collins (@TeaCollins21) reported

    @AskNationwide we need to talk! I want to make a complaint about the service my husband recieved when trying to change address on a credit card! May I suggest you DM me for my number and call me today!

  • AndrewP80029159 Andy Pickering (@AndrewP80029159) reported

    @AskNationwide Hi, Please help. I have sent £10.00 to an old account (thinking it was still open) sent from Starling Bank to a FlexBasic Account I used to have. The transaction actually went ahead. Have I lost the £10.00? I sent the £10 by Instant bank transfer. Please advise.