Nationwide

Is Nationwide down in Blackwood, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Blackwood, Caerphilly County Borough, Wales 02/01/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • hangingwithmr Coops (@hangingwithmr) reported

    @AskNationwide Good evening. I need to change my mobile number you have on record to be able to access online banking, one time code is being sent to an old number. Could you point me in the right direction. Thanks.

  • Amit91987 A.P (@Amit91987) reported

    @AskNationwide Hi, does a PayPal direct debit actually count as a DD (as part of the switch service)? Thanks

  • EspressoFanBoy Espresso Fan Boy (@EspressoFanBoy) reported

    @AskNationwide Please help; trying countless times to open account and getting this at the end "We’re really sorry, something went wrong. We couldn’t continue with your application as there was a technical issue. Please try again."

  • cjw_84 Hola (@cjw_84) reported

    @chase_uk with all your problems today a lot of people have been negatively impacted. When a similar issue happened with @AskNationwide compensation was given for the inconvenience caused.

  • OakBe OakBe (@OakBe) reported

    @AskNationwide made another payment yesterday which hasn’t gone through. Can someone explain to me why without me having to sit on hold for another hour to the help desk?

  • Markbotfree Mark (@Markbotfree) reported

    @AskNationwide Spoke to chat agent . She couldn't help.. suggested I ring up... I don't have that much time to waste.. Straight to the FCA it is ..can't even log a complaint

  • louiseyoung24 Looby Lou 🚘 ⚡ 🕰 ⬅ 👫 (@louiseyoung24) reported

    @AskNationwide Hi, no, the only other transaction that day was the tradesman using a handheld machine. I did notice another customer tried to use contactless but was prompted to enter pin number. His worked though. Maybe it was down to Tesco's machine?!

  • rachelchaplin Rachel Chaplin (@rachelchaplin) reported

    @AskNationwide As above I have tried this, no one answers same as live chat. I've spent 2 full lunch breaks trying to speak to someone! Can you help please? I am leaving one bank due to poor customer service and starting to regret my choice to be honest.

  • hoostie101 David Houston (@hoostie101) reported

    @AskNationwide I am sick of this. I’ve done the chat, been advised to call your help line and am now in a 30 min queue. Really bad customer experience. I simply want to amend my switch application with a different current account! Can this not be done with you? Can I visit a branch to sort?

  • srafferty73 Stephen Rafferty (@srafferty73) reported

    @AskNationwide What's the process re Switching to you from a bank that's not listed on the CASS website? For example, Chase UK?