Nationwide

Is Nationwide down in Blackwood, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Blackwood, Caerphilly County Borough, Wales 01/21/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • theFionaScott Fiona Scott (@theFionaScott) reported

    On the phone to get help from @AskNationwide for over 23 minutes to ask a simple question about my account - talk about terrible customer service! What the hell is going on?

  • ZionHmm Nick (@ZionHmm) reported

    @AskNationwide Can I msg you the number ? Also sorry but that page is no help, has no options for me and just leads me to online help which there isn’t any, could you please checks for me?:)

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Selina. If U have reading of my previous messages U'll know I'm on here to warn as many people as possible of what it means to be a Nationwide Building Society customer, & that, in my opinion, Nationwide couldn't care less. It's all about money. Customer care doesn't matter.

  • RebeccaLaChance Rebecca LaChance (@RebeccaLaChance) reported

    @AskNationwide Yes I do, when I clicked “send us a message” on that it took me to the website contact us page and thus the cycle began again.

  • scotym Scotty McFarland (@scotym) reported

    @AskNationwide been on hold for nearly 10 mins. Is there an issue?

  • RebeccaLaChance Rebecca LaChance (@RebeccaLaChance) reported

    @AskNationwide I have a very simple question I would love to just chat to someone quickly about online, but your “chat with us” button is nowhere to be found, despite your website’s assertion that I merely need to press the button during operating hours. Help?

  • sophiesawtell86 Sophie (@sophiesawtell86) reported

    @AskNationwide my banking app doesn’t seem to be working and I’m struggling to pay money… says there’s a technical issue but no service issues, can you help?

  • RebeccaLaChance Rebecca LaChance (@RebeccaLaChance) reported

    @AskNationwide That’s really a shame as this is going to take 15+ minutes on the phone when all that’s happened is you’ve made a mistake. If you can’t actually offer online chat to customers, it shouldn’t be listed on the site.

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide so what are the chances of your systems going down tonight/tomorrow seeing as it end of month pay day ?

  • katej1984 Kate J (@katej1984) reported

    @AskNationwide Hi there, is there a problem with the systems at the moment as I'm trying to pay for something, but it keeps telling me that my CVV is wrong....even though I'm literally copying it from the back of the card.