Nationwide

Is Nationwide down in Blackwood, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Blackwood, Caerphilly County Borough, Wales 01/13/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • swurra Simon Willars (@swurra) reported

    @AskNationwide disgusted with switch service debarkle. Taken 7 weeks to sort - I’m at fault due to failed switch initially- now they renege on incentive payment of £200 - shall be closing all accounts as a result

  • sofia18805377 sof2410 (@sofia18805377) reported

    @AskNationwide are you able to tell me how long I’ve been a customer for please?

  • Leonara99550659 Leonara (@Leonara99550659) reported

    @AskNationwide Ringing you is a nightmare. Your robot keeps saying you are experiencing high call volumes. Why tell your customers this? It means you’re understaffed surely? The recorded message telling me I can go online for help is so annoying. If I could do it online I would.

  • William87102886 William welsh (@William87102886) reported

    @AskNationwide "There has been a problem. You transaction has not been completed. We are unable to process this request at present. Please try again later."

  • gtrrt67 Cam (@gtrrt67) reported

    @AskNationwide Whenever I’ve had to use openbanking/truelauer/confirm a payment previously, it used to auto open in the app to allow me to do this. Last few weeks though I’m having to log in to my online banking each time. Do I need to change a setting or something?

  • lauramarsden88 Laura Crowther (@lauramarsden88) reported

    @AskNationwide I tried to update my name to my new married name on joint mortgage by sending the form from your site with my marriage certificate. I got a letter back saying to go into branch which isn’t very convenient for me. Please advise why you couldn’t update it that way?

  • lilypod1803 Michelle Charnock-Temple (@lilypod1803) reported

    @AskNationwide @AskNationwide I need help with unblocking my cards, is there a live chat feature please

  • mattpuma Mattpuma (@mattpuma) reported

    @AskNationwide Hi, I am not able to change a standing order on the app. It says technical difficulties. Also I cannot make a payment to a website that I pay every month. Please can you help?

  • Rach_allison27 Rachel Allison (@Rach_allison27) reported

    @The_JamesJordan @AskNationwide do it- they do different types. I set one up which she can’t access until she’s 18 and pay a monthly amount in by direct debit but you can also go in and pay cash in 👍🏼

  • wallacewill17 Williamwallace Scotland & Freedom since 1305AD (@wallacewill17) reported

    @AskNationwide You didn't help me and my family, after 20 year a customer, never missing a payment, November 2020 you said no problem, December sell the house, you kicked us to the curb at the end of covid, refused to extend our mortgage, never forgive, never forget...