Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/11/2025 05:35

December 11: Problems at Nationwide

Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertDenhamQPR Robert Denham (@RobertDenhamQPR) reported

    @AskNationwide Totally excellent service from Nationwide, lost a card abroad , they handled it so promptly and with 1st class customer service. 100% recommend anyone to bank with them.

  • donnahaskett donna haskett (@donnahaskett) reported

    @AskNationwide hi had a notification on app to say 5% cashback had been paid but it hasn't gone in to any of my accounts? Seems a few ppl have had this issue looking at tweets

  • TKoppite TheGreatKoppite (@TKoppite) reported

    I am not going to be bullied by them but would appreciate ongoing prayers as its really getting to me. These bullies need taking down a peg or two. Our hearing is on 25th April. Very nervous. Trying for several weeks to get some docs out in accessible format but @AskNationwide

  • ahamblin16 Andrew (@ahamblin16) reported

    @AskNationwide hi Nationwide, we ordered solar with @daylight_energy they appear to have now gone bankrupt and we need to get our deposit back , paid via BACS, communication up to Jan was all positive. We need help getting this back via chargeback. Can you help ?

  • lashes_shoreham missireland (@lashes_shoreham) reported

    @AskNationwide I haven’t been able to transfer money all weekend. Is there a problem please?

  • FortemEducation Fortem Financial Management (@FortemEducation) reported

    More mortgage lenders announcing mortgage rate cuts today with @AskNationwide leading the way with First Time Buyer & Existing Customer Rates reducing..

  • JamesBurnetts James Burnett (@JamesBurnetts) reported

    Hey @RingGo_parking literally every single time I use your app it says I have to verify with @AskNationwide that it's really me. For a £1 parking charge. Other people on forums are moaning the same thing. Is it you or nationwide as it's ridiculous. Can you both help?

  • ohitsnicola 🤫 (@ohitsnicola) reported

    @AskNationwide hi I have been told that my account is blocked and to unblock it I need to go into branch with ID however I do not have photo id as lost it what can I do please as need to access my money to live!?!

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide Understand the consequences of any help offered.

  • hazeralph Hazel Ralph (@hazeralph) reported

    @AskNationwide Yes, but the details are definitely correct as I can see them on my previous device (but half the screen is broken so I can't navigate the app fully)