Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/18/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • fergmeister_ni fergmeisterNI (@fergmeister_ni) reported

    @AskNationwide "Here to fleece you during the pandemic" judging by ridiculous surge in half year profits just posted. For the members, who you kidding. Customer Service and savings rates slashed. Clearly reflected in these obscene profits. Absolutely obscene and no doubt bumper bonuses for SMT!

  • MJeffery96 Matthew (@MJeffery96) reported

    @AskNationwide if you want current account don’t go with Nationwide. Withhold money on pending transactions, meaning you don’t have access to your money. Meaning I don’t have my money for food! I am looking at other places to bank with!

  • zark875 David (@zark875) reported

    @AskNationwide I have been waiting eight days for a replacement card reader ordered via Internet banking. Is there a supply issue?

  • dickiemint1 Dickie Mint (@dickiemint1) reported

    @AskNationwide Nope. 4 tries last night, 2 this morning. Phone was showing signal so I should have got the text unless O2 text system is down, which I haven't heard of.

  • DavidBowdley David Bowdley (@DavidBowdley) reported

    @AskNationwide @gavhock The rates are poor. Atom Bank is offering 75 times (that’s not a typo) the interest on an instant access savings account compared to Nationwide. Nationwide is on a similar level to the high street banks. It never used to be like this.

  • katrobot katrobot (@katrobot) reported

    @AskNationwide I called UK insurance for a medical upgrade for my flexplus holiday insurance. I've had no email to accept/pay the upgrade and I can't login the portal to do it either. Do I really have to wait half hour on the phone again to sort this?

  • JoanneGEEK14 Jo (@JoanneGEEK14) reported

    @AskNationwide hi is there an issue with your chat service? I have been waiting since 8am for an agent

  • MichaelWil3 Michael Williams (@MichaelWil3) reported

    @AskNationwide Firstly, DON'T address me by my Christian/first name, I'm a customer & not one of your mates. Secondly, when I get the chance, I'll call into our branch, as I don't intend wasting money on phone calls & it's never convenient or helpful when any of Nationwide's team calls.

  • kimnmilward Kim Milward (@kimnmilward) reported

    @AskNationwide Already tried calling. The automated response was apply via the website.

  • dickiemint1 Dickie Mint (@dickiemint1) reported

    @AskNationwide Is the internet bank text code login not working?