Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/09/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Liamjtarr Liam (@Liamjtarr) reported

    @AskNationwide The forward trace was logged by NatWest to contact you. I have a reference for this but their problem is that nationwide is not responding. 7 phone calls and I still cant reach your fwrd tracing team on the phone. They need to call me before 4pm. Its an absolute joke.

  • cjk1971 ckelly (@cjk1971) reported

    @AskNationwide So if I dont read it and press agree then I can't access the app it that right

  • TH7513 TH75 (@TH7513) reported

    @AmeliaJMurray @asknationwide Failed here - The organization whose customer is the victim of financial harm should take responsibility for the resolution of the claim and see it through to its conclusion.

  • Mrs_Pea68 Kat Hall 📚 (@Mrs_Pea68) reported

    @MelanieJFlorenc @AskNationwide Thanks for the suggestion, Melanie! Unfortunately that bit's out of our hands: @AskNationwide asks the builder whether the fix is 'temporary' or 'permanent' & they proceed on that basis. Now we've checked the small print it seems there are exceptions, tho... It's all so TEDIOUS!

  • Mrs_Pea68 Kat Hall 📚 (@Mrs_Pea68) reported

    @AskNationwide Hi India - will that help fix our roof before Christmas? Astonishing: none of @AskNationwide representatives at CET mentioned the 'temporary' condition in the 7 days we were in dialogue with them. 7 days wasted. Please raise this - it's causing you reputational damage.

  • Liamjtarr Liam (@Liamjtarr) reported

    @AskNationwide Ask your manager to call me asap please. Ive wasted hours of time calling your customer service team. What sort of customer service team cant speak to the general public?

  • SarahCholwill Sarah Cholwill (@SarahCholwill) reported

    @AskNationwide I just wanted to say what excellent service I received this week in your Norwich branch. The man who served me went out of his way to help even though the branch was very busy.

  • 4shaann Anna 🐝🔴⚽️ (@4shaann) reported

    @AskNationwide How do I do that. Getting into contact with anyone is impossible. I don’t have time to be on hold for an hour at a time I work full time

  • James30181388 James (@James30181388) reported

    @AskNationwide Karen, nationwide have already said they’ve helped as much as they can, meaning you will not add my international number to my account, and you can’t stop blocking my card when I use it over here.. so no help at all. Nationwide have done nothing but screw me so my tone isn’t nice

  • Galster2016 Galster (@Galster2016) reported

    @AskNationwide how does one actually chat to you on the phone re a current mortgage? On hold for 45 mins now… no doubt if I was a “new” customer you would answer straight away? Why such long delays ?