Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Kate Mae
(@katemae324) reported
from
Liverpool, England
@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bebe Rodgers
(@bibohibo) reported
@AskNationwide Your system is down. I'm unable to access my account online; I've tried several times having carefully input my login information correctly each time. Please see to the problem, thank you.
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Steve Joice
(@stevesays66) reported
@AskNationwide And will you do this personally Mel or will I be relegated to a ‘chat’ queue? All someone (who cares) needs to do is contact Worthing branch and speak to the assistant manager who has worked hard and is being let down by IT
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Hattie in Paris
(@Hatspin) reported
@AskNationwide hi - you have made it impossible to cancel stolen cards abroad without the app. My parents are in their 70’s. They do not have apps for everything. Exactly how is this helpful?!
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kevan ramsdale
(@KevanRamsdale) reported
@AskNationwide Dictating the terms on which you provide a service is discrimination harassment & victimisation as per S29 P1-7 #disabledhatecrime i've told you the resonable adjustment required call from mark chapmans office! I've also told you about your ignorant mpearce & that he cannot read
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Sam 🦻🏻
(@spamvicious) reported
@BlondeHistorian @AskNationwide It’s so strange how people can be so oblivious. I once had to make a complaint because I had made an appointment to go into the bank and the staff member told me I had to use phone banking. I explained several times I was deaf but he just said he couldn’t help and walked off.
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dawesc
(@dawesc) reported
@AskNationwide You said we'd get a text when complaint registered. This hasn't been received either. So now we have to wait for royal mail when they have massive postal delays is that what you are saying? This level of service is simply unacceptable.
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Aldrin Singh
(@Aldrin_Singh) reported
@AskNationwide Spoke to Ian. He told me nationwide don’t have to even give the customer a reason to why they declined it even though their legal dept. was telling the customer the mortgage will be complete on a certain date. I would appreciate if you can help me?
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Barbara & guidedog Colin
(@lismibaebi) reported
@AskNationwide @BlondeHistorian Unacceptable response! Our guide dogs are trained to go to the front of a queue. Disability training for staff and a proper apology to the customer are a must.
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emma-kvs
(@emma64979643) reported
@AskNationwide It won’t change anything and I can’t call to pay any bills as I have the cash in my purse needing to be put into the account to pay the bills! It’s my money I should be able ti access it 😡
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martyn
(@mng321) reported
@AskNationwide @BlondeHistorian nationwide… How about dealing with the issue instead of asking the lady to ring in and go through it all again. Twitter has direct messaging which is private if you need details. Please show you care and not just fob off..