Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/17/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Sebasti47140057 Sebastian (@Sebasti47140057) reported

    @AskNationwide So definitely the issue is bug in recent update 👎Using 7 other bankings app no issues at all... Online banking via browser is stone age.... We are living in mobile devices age...

  • xoorox Ben Willmott (@xoorox) reported

    @Sebasti47140057 @AskNationwide Updating Chrome to the latest version fixed this problem for me.

  • Sebasti47140057 Sebastian (@Sebasti47140057) reported

    @AskNationwide When you gonna fix it? The issue is on your end not on the end of users... Many of us can't access to online banking via Nationwide app while there is no issues at all with any other banks android apps like Barclays and others... I'm using currently 7 banking apps on my phone.

  • malcpowers Malcolm Powers (@malcpowers) reported

    @AskNationwide Also person on second call to fraud team was disinterested and unsympathetic. Member of my family was made to feel like a criminal rather than a victim of crime. Very poor customer service.

  • skywalkerLuke12 Skywalker Luke (@skywalkerLuke12) reported

    @AskNationwide my elderly grandparents have tried calling you 5 times now and every time they’ve been left on hold for up to an hour. This is for travel insurance. They simply can’t keep hanging on like this. What is going on? The branch won’t help.

  • xoorox Ben Willmott (@xoorox) reported

    Helpful ppl in the Google Play reviews for the Nationwide banking app point out that updating to the latest version of Chrome fixes the recent "technical problems" issue for users @AskNationwide

  • Alexander220517 Darren Alexander (@Alexander220517) reported

    @AskNationwide your banking app has been down all day

  • MiriamHus1219xx Miriam1219xx (@MiriamHus1219xx) reported

    @AskNationwide horrified by the truly appalling customer service. Been on hold over the 📞 for 54 mins to resolve the bank's mistake for which I m charged interest/day. Absolutely disgusting!

  • JohanMcleish John Mcleish (@JohanMcleish) reported

    @AskNationwide Card retained by an ATM glitch

  • JaneTupper4 Jane Tupper (@JaneTupper4) reported

    @AskNationwide I have tried to pay with my Flexplus visa debit card recently online and over the phone and the payment has been declined even though the card works in shops. Please can you help? Jane