Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 02/08/2026 15:20

February 08: Problems at Nationwide

Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (32%)

    Website (32%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JPSimpson88 John Simpson (@JPSimpson88) reported

    @AskNationwide What about when I open the app, I get a 'We're Sorry...' pop up when I'm using fingerprint log in?

  • LomasAmanda Amanda Sahota (@LomasAmanda) reported

    @AskNationwide Why are payments out not working?

  • EloiseTofts_ eloise🥂 (@EloiseTofts_) reported

    @AskNationwide youre saying its all working fine now but my wages are not in my bank? I got paid yesterday?

  • wozeruk wes (@wozeruk) reported

    @AskNationwide Can I claim compensation for the damage that the problem caused yesterday. As it’s having a knock-on effect of the money am meant to be receiving by now. This is not acceptable

  • LeeFerrisRE Lee Ferris (@LeeFerrisRE) reported

    @AskNationwide Like I said I haven't got my money? Please help.

  • SineadMcAlister Sinead McAlister (@SineadMcAlister) reported

    @AskNationwide Can you please advise if there has been a problem processing BACS payments

  • GrahamBH20 Graham (@GrahamBH20) reported

    @AskNationwide With all due respect, everything working normally today does not take away how yesterday was handled. Seeing some tweets on here from people who really needed support receive generic messages with little regard for what they were going through was appalling service and I'm out

  • lfisher_7 Lucy Fisher (@lfisher_7) reported

    @sallyann98745 @AskNationwide My bank transfer from HSBC to my nationwide account still isn’t showing and has left my other account it’s usually instant so still not working ? How long will this take please?

  • Jake87856290 Jake (@Jake87856290) reported

    @AskNationwide YOU DIDNT FIX IT YOU ******* CANCELLED ALL PAYMENTS DUE WTF?? IVE LOST LIKE 800QUID TODAY

  • f1lover75 Evonne O (@f1lover75) reported

    @AskNationwide Lucky my benefits was paid on Monday but was a bit upset that wasn't allowed to pay my bills but can understand the issues that you have to endure. People have to be more patient IMHO