Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 01/16/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JDUFFSLEY Joanna (@JDUFFSLEY) reported

    @AskNationwide very disappointed with the service I have received form your credit card company. After being s loyal customer for many years I fail to understand how you think it's acceptable not to action a simple balance transfer of a refund in over 10 business days!?!?!

  • derpac_ der (@derpac_) reported

    @AskNationwide Hi Diane, I have attempted to register and account that is linked with my current account. For the sake of being thorough I have tried to do this on both the mobile app and online and both times I have been met with an error claiming 'technical problems'

  • simonlush Si Lush (@simonlush) reported

    Hey @AskNationwide how about waiving the SWIFT payment fee in order to send money to the Ukraine armed forces support account?

  • Gord_Lincs Gord - Lincs (@Gord_Lincs) reported

    @AskNationwide Seriously, what good would that do? And please thank the team for 'aiming to discuss this further within 5 working days'! It doesn't matter. I'm merely making a point about not being able to contact a human being straight away rather than a bloody robot...

  • DavidBowdley David Bowdley (@DavidBowdley) reported

    @AskNationwide @gavhock The rates are poor. Atom Bank is offering 75 times (that’s not a typo) the interest on an instant access savings account compared to Nationwide. Nationwide is on a similar level to the high street banks. It never used to be like this.

  • colredhill colredhill (@colredhill) reported

    @AskNationwide poor customer service for a claim that started in October phoned your helpline operator no help at all

  • sarahfer Sarah Woods (@sarahfer) reported

    @AskNationwide I haven't been able to access the app since yesterday - is there a known issue?

  • WestlifeDreams ConcertJunkie🦉 (@WestlifeDreams) reported

    @AskNationwide Thanks for your help. If I pay a cheque in today in branch when would it clear please

  • EmilyyDouglas Emily (@EmilyyDouglas) reported

    @AskNationwide Called this number, transferred to someone else which said to call back later. Is there another number I am supposed to call? Wasn’t much info given in order to help me. Thanks

  • EmilyyDouglas Emily (@EmilyyDouglas) reported

    @AskNationwide I’ve tried both now and neither are working. There hasn’t been anything to accept just says Please correct the following errors before continuing and then won’t show me the errors. Thanks