Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Prenton, including 0 direct reports.
- The most common problems reported in this area mention Login and Website.
- The most recent signal from this area was received Apr 9, 11:52 AM GMT+1.
- Login (67%)
- Website (33%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Prenton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Nationwide
Nationwide is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prenton, England
The most recent Nationwide outage reports came from the following cities: Liverpool, and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Website | 3 days ago |
|
Liverpool
|
Login | 3 days ago |
|
Liverpool
|
Login | 11 days ago |
|
Liverpool
|
Mobile App | 2 months ago |
|
Wallasey
|
Mobile App | 2 months ago |
|
Liverpool
|
Mobile App | 1 year ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Nationwide Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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Kate Mae (@katemae324) reported from Liverpool, England@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported@AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.
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Frop (@Frop655707) reported@AskNationwide The website and banking App no longer have a chat facility. 2 out of 3 ways to get in touch have been removed.
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Ziad Roving-Reporter (@ZiRovinReporter) reported@AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety
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mind your own business (@Ankit20035) reported@AskNationwide is the banking app down again are you actually going to fix it?
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#Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported@AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was
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karen mckenzie (@kazbabs75) reported@AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)
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Gary Fox (@garygfox) reported@AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome
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mind your own business (@Ankit20035) reported@AskNationwide lost a customer for good now will move all business to Halifax since you continue to discriminate customers
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louise 🍃 (@louise_crossing) reported@AskNationwide not happy with your service. Was told my switch was successful and account will be credited as was all criteria done and ive had someone say opposite and go back and say no longer valid. You advertised it till the 4th march so any application before should be fine
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can (@KJWXXX) reported@AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times