Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Prenton, including 0 direct reports.
- The most common problems reported in this area mention Website.
- Website (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Prenton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Nationwide
Nationwide is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prenton, England
The most recent Nationwide outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Website | 22 days ago |
|
Birkenhead
|
Login | 4 months ago |
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Liverpool
|
Website | 5 months ago |
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Liverpool
|
Login | 5 months ago |
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Liverpool
|
Login | 5 months ago |
|
Liverpool
|
Mobile App | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work
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Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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Kate Mae (@katemae324) reported from Liverpool, England@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@pau1ie_tom) reported@AskNationwide Absolute disgusting how ive been treated, a scammer tried take money from my account my account got blocked, i reposted it several days later still nothing then they sent me email saying don’t bother contacting us again about this scam your account will stay blocked, i rang several times fraud squad said wait another 4 days even though i sent evidence then got email saying ive been unblocked & its been sorted & what’s more of an insult they said on this occasion we will let you keep your account . How dare they, I was one who got scammed & they tell me I'm allowed to keep my account open, No apology no nothing just Insults & nasty emails, Last straw I'm Gone, I'm closing my account & moving my service, @nationwide is we protect scammers & insult & screw loyal customers, Pathetic :(
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Richard D G Cox (rcox.bsky.social) (@RDG_C) reported@deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.
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B (@scriptwren) reported@yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?
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SkhTrains (P) (@SkhTrains) reported@MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.
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Lisa Schwartz (@lisas0504) reported@AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks
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JA (@IAmMrA) reported@AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.
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Mr Ransley (@Yellowtillidie) reported@AskNationwide You got this issue again today?
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Connor200024 (@connor200024) reported@AskNationwide hey, wondering if you can help me. I’ve had £119 taken out of my account for some Apple bill. But I’ve checked absolutely everything and I’m not sure. Can you guys help?
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Firetrapdiva (@ItsOnlyStubbsy) reported@AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved
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Martin Hepworth (@maxsec) reported@barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly