Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 01/18/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Reddleman2020 Scots Reddleman🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Reddleman2020) reported

    @AskNationwide what is with your customer service these days, you used to be so good. I’ve been on hold twice now for 20 minutes+ with a mortgage query I can’t resolve online and literally no one answers the call. Simply not good enough.

  • helenms296 Helen Sanderson (@helenms296) reported

    Huge praise to @AskNationwide. Asked online how to return to my maiden name & given instructions. Visited Eastbourne branch as per instructions & friendly, helpful assistant completed the request in a manner of minutes. Great service makes such a difference!

  • flint_richard Richard Flint (@flint_richard) reported

    @AskNationwide Still not good enough - I want to raise attention to other customers of inadequate service

  • robertgreen35 rob green (@robertgreen35) reported

    @AskNationwide for@some reason my card has stopped working. What do I need to do?

  • StuRowls Stuart Rowlands (@StuRowls) reported

    @AskNationwide hi wonder if you can help. I have a weekly standing order set up from my tsb account to a nationwide account for my daughter. My bank has advised me that this weeks payment was returned with the reason given as: Returned Transaction. Can you help?

  • ktloumorg st8 (@ktloumorg) reported

    @AskNationwide Yes she has, and we already paid for the funeral from the funds in the account, so nationwide branch are very aware. I'm assuming that this is a clerical error, it can't be NW policy surely?

  • ktjohnson_x KJ (@ktjohnson_x) reported

    @AskNationwide Hi, my mortgage. I really need to speak to someone today as the website is no help for my query. Could someone call me please?

  • VeryGrumpyKev Kev (@VeryGrumpyKev) reported

    Hey @AskNationwide why bother with an automated door knocking service then tell me you can’t transfer me to anyone. You can wait for my authorised representatives to make contact.

  • eStyx Ian Stickley (@eStyx) reported

    @AskNationwide finally re-enroll at much inconvenience and it tells me a new device enrolled despite this being the same device I've used for years. What's wrong with 2 factor authentication or prompting for pin for security instead of this horrible, worrying method. Bad service.

  • esme2503 devonlass💙 (@esme2503) reported

    @AskNationwide 1/2 Scott in your bereavement team has just put through our call to bereavement mortgage team, we spoke to a man who didn't work for Nationwide. There is obviously an issue with your transfers or he has an incorrect telephone number..