Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 02/10/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • WestlifeDreams ConcertJunkie🦉 (@WestlifeDreams) reported

    @AskNationwide Thanks for your help. If I pay a cheque in today in branch when would it clear please

  • Gord_Lincs Gord - Lincs (@Gord_Lincs) reported

    @AskNationwide Seriously, what good would that do? And please thank the team for 'aiming to discuss this further within 5 working days'! It doesn't matter. I'm merely making a point about not being able to contact a human being straight away rather than a bloody robot...

  • BwfcCharlotte CharlotteBwfc (@BwfcCharlotte) reported

    @AskNationwide is there any problem with online banking as a payment has been transferred into my nationwide account but I have not received it?

  • TrishaCos Trisha Costello (@TrishaCos) reported

    @AskNationwide my friend is moving to London from Republic of Ireland, what id does she need to open an account? She doesn’t have a utility bill as yet. Can you help please

  • andytwhite Andy White (@andytwhite) reported

    @AskNationwide mobile phone insurance is awful. The insurance company they use won’t let you get your phone repaired at an Apple store. First time I’ve tried to claim in over 10 years and they won’t pay out. They agreed the policy document is also “misleading”. Awful service.

  • jmcdougall21 Jenny McDougall (@jmcdougall21) reported

    @AskNationwide Thank you Jo, I am presume you would allow a coin deposit if a customer was to go overdrawn, rather than refusing the coins if the exact denomination on the money bag is not achieved.

  • kimnmilward Kim Milward (@kimnmilward) reported

    @AskNationwide Also to retrieve my customer number (I tend to use the app), and guess what I need to retrieve it? Yes, you've guessed it- a card reader!

  • CBfd92 ChealyBFD92 - (@CBfd92) reported

    @AskNationwide is there any issues with the app, won't load been like this about 24 hours now

  • JDUFFSLEY Joanna (@JDUFFSLEY) reported

    @AskNationwide very disappointed with the service I have received form your credit card company. After being s loyal customer for many years I fail to understand how you think it's acceptable not to action a simple balance transfer of a refund in over 10 business days!?!?!

  • Olivia_Rooks_ Olivia Rooks (@Olivia_Rooks_) reported

    @AskNationwide Just done this! It still says that there is an error?