Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/28/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MsT1970x MsT1970xxx (@MsT1970x) reported

    @kathrynhall_ @RHansonWrites I agree, I recently had a run in with @AskNationwide long story but basically got ignored & spoken to like **** by an employee of Cardiff Queen Street branch because my card was stuck in machine and I was worried it was because of tampering. They paid me £25 by way of apology

  • Saz2473 Chester (@Saz2473) reported

    @AskNationwide Thanks i did call and there seems to be an issue with the app requiring some people to confirm details and need to wait until after 12pm to see if works but there is no information on the service update about this particular issue.

  • Ohmygodjammie Jamie Nichole Watkinson (@Ohmygodjammie) reported

    @AskNationwide hi, I updated my address and asked to generate a bank statement. Since I have done this, I can’t move money from this account or see any of my statements. Says “technical error” and with the statements says “please try again later” can you please look into this?

  • turnbullissimo Harry Turnbull (@turnbullissimo) reported

    @AskNationwide Its easy to say that but what about when they ask if Im the account holder? And how do I actually take back ownership as this isnt working?

  • mariejane2020 Jane-Marie (@mariejane2020) reported

    @AskNationwide I am trying to enter the details that I really do not wish to enter but the site has technical difficulties, do you have an indication of when it will be fixed please?

  • SarahG20123 Sarah Gibbons  (@SarahG20123) reported

    So, I finally decided to swap my current account to @AskNationwide Only to be thwarted as there was nobody in branch who could do that, although they said they could help me use can IPad. Also offered to book an appt but only on a weekday. Not good. Grrr!

  • AlienPirate1 Community Cohesiveness not diversity! (@AlienPirate1) reported

    @StevenJonMiller It's started already they want your yearly income who you give money to and why! Had to fill it in today @AskNationwide their claim it is government mandated to keep "my money safe".. but no one will see the details.. 40 years no problem now they want my financial details !

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @AskNationwide it won’t let me move money and I’ve had money sent to me and it’s not showing is there a problem?

  • GrahW1981 Graham Williams (@GrahW1981) reported

    @AskNationwide @Debbiecrosbie1 your team email this morning to say they will look at a situation in a further 3 to 5 working days, when the deadline for resolution was yesterday, totally disregarding all my commentary from yesterday is entirely disgusting.

  • tanyamaymurph tanya murphy (@tanyamaymurph) reported

    @AskNationwide is there an issue again with payments, both my brother and I bank with you and he's tried to send £20 to my account, it's not sent but his app is saying £20 has gone. He sent again and his app said £62 was gone and now his app saying nothing has sent.