Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/16/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • khlrosie2012 katie (@khlrosie2012) reported

    @AskNationwide Oh yes, everything is now working normally until next payday when the problem will happen again!! It's honestly not good enough and your pathetic robotic responses to your customers genuine concerns is downright despicable.

  • KearnMG 🇪🇺 Kearn Grisdale 🇪🇺 (@KearnMG) reported

    @AskNationwide Of course the customer can always call back, as long as they don't mind waiting in a phone queue. But that just wastes everyone time. The basic problem is this: Nationwide is asking for customer information when the customer has no way to confirm its Nationwide asking

  • andihawes Andi Hawes (@andihawes) reported

    @AskNationwide Company sending is saying the payment is being denied. Ive copy pasted IBAN and BIC from my account pages. What else would cause this is we discount errors theor end?

  • CassNdu CassieN - Solidarite avec la France (@CassNdu) reported

    @AskNationwide There's no point in complaining All I'll get will be a reply full of platitudes and meaningless empty words. Can't tell you how disappointed I am in Nationwide and it's management letting us all down again so badly again. Very very poor. A terrible advert for mutuality.

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

  • khlrosie2012 katie (@khlrosie2012) reported

    @AskNationwide Already logged a complaint but it won't help because this payments issue keeps happening, so until you actually fix it then myself and all your other customers will continue to suffer.

  • Bublincum Alex (@Bublincum) reported

    @AskNationwide You could be sure that I would invoice you for the time it taken me to finalise the issue. I charge £150 + vat p/h.

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported

    @AskNationwide Hi it wd be helpful to advise new members to leave 7 working days before trying to set up #onlinebanking for new A/C. It wd've saved me 26 mins on phone tonight to CS (who knew this condition) plus time wasted trying to register. Not a great start to my Account.

  • Old_Spot Betty (@Old_Spot) reported

    @AskNationwide I’ve been charged twice for something how do I sort it out? I can’t see an 0800 customer service number to call

  • lucy_chidley Lucy Chidley (@lucy_chidley) reported

    @AskNationwide Thank you for confirming service is back to normal but my husband’s salary due yesterday has still not been received in our joint account?