Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/14/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • xCalumHarviex Calum Harvie (@xCalumHarviex) reported

    Hi @AskNationwide - for several days I've been trying to submit an application for additional mortgage borrowing online (after logging in) and constantly get a system error message after the first page. Can you help? We phoned yesterday, but no help.

  • mummahazelwood mummasmeg (@mummahazelwood) reported

    @AskNationwide I have tried to call 4 times this morning but the line keeps disconnecting. I need help with 3 transactions that were taken.

  • hollygolitelyy Nicky McDonnell (@hollygolitelyy) reported

    @AskNationwide What time do the lines operate to?? I’m working all day

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @Frankie44444 @AskNationwide They don’t want to help first time buyers either because their poor little fingers can’t work past 5pm.

  • coco_benn coco (@coco_benn) reported

    @HSBC_UK awful customer service at your Pinner Branch. So bad that I decided my daughter would be better to have her first account with @AskNationwide @nationwide whose customer service was on another level. #nationwide #CustomerService

  • offbrandbeanz beanhead (@offbrandbeanz) reported

    @AskNationwide Hey! I have applied for a FlexOne card and I just got sent my customer number. Can I create an account on the mobile app yet or do I need to wait until the card and PIN arrive?

  • Curlypics Curly (@Curlypics) reported

    @AskNationwide Not yet, bearing in mind the branch didn't deem it an issue losing the cheque for 2 weeks or when she chased it to bother letting her know that they'd found it I don't really see the point in complaining to them.

  • nlieck Norbert Lieckfeldt 💙 (@nlieck) reported

    Getting caught in vicious circle from hell at @AskNationwide - they say Without a card reader, you can still: [...] send money to someone you've paid before. Logged on online. Made payment to - guess what - someone I paid before. Site asks for card reader input. 🙄

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @AskNationwide You’re sorry my son wishes to keep his private information (which you need to identify him before the call can continue) private and only ring you after work? Please just have your phone lines open as per your website at 6pm.

  • yatesco Colin Yates (@yatesco) reported

    @FredAtBootstrap @AskNationwide I appreciate it when they block a "suspicious" transaction and confirm with me first, but telling me "no, you can't spend your money on that perfectly legal thing" - yeah, big no for me.