Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

Problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 01/14/2026 07:40

January 14: Problems at Nationwide

Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 46Ruthie Whyamidoingthis. (@46Ruthie) reported

    @AskNationwide I called into the Camberley branch yesterday, it was busy with customers Needing Help, including Me, don’t close anymore people want to keep personal service. It’s shortsighted closing when housing estates are being built.

  • HarriesMFL Madame Harries (@HarriesMFL) reported

    @UK_CAA @easyJet @AskNationwide looking for answers please. Flight cancellation, compensation, insurance, any guidance? No help so far.

  • GRVickers Graham Vickers (@GRVickers) reported

    @AskNationwide you may “not be aware” of any problems with your app…but there is…yet again! It’s not loading up and there’s a few people on here already told you. Useless.

  • Helen60614083 Helen (@Helen60614083) reported

    @AskNationwide But if I've had one just over a year ago and I've transferred the money across can I still open another account the same (1 year triple access) and get the 3.00%

  • mangonscarf Justina 🇰🇷🇨🇦🇬🇧 (@mangonscarf) reported

    @AskNationwide I sent some money to Lifetime ISA. I think the money did get sent (money received by LISA) but the balance on Nationwide hasn't been reduced. What is the issue?

  • emsy5smith Emma (@emsy5smith) reported

    @AskNationwide why is your banking app continuously down? I haven’t been able to get on it for 2 days! Very frustrating!

  • GreenManForest Ewan (@GreenManForest) reported

    @CooperativeBank Website down 500 error. Have to reinstall app by looks of it. @AskNationwide here I come...

  • law3pl PL (@law3pl) reported

    @Debbiecrosbie1 absolutely appalled with Nationwide’s inability to organise my mortgage. They have blamed an internal glitch on not being able to change my product which helpfully means Nationwide can charge more interest on the loan. Please can you help urgently? @AskNationwide

  • TonyB2929 Tony (@TonyB2929) reported

    @AskNationwide Failed to connect to the server, if I'd known there was a problem I would have never made the transfer I would have taken the money out in cash now I can't even do that.

  • Buxton_JoeM Joe (@Buxton_JoeM) reported

    @AskNationwide It has never been an issue in the last couple of years, I’m not sending funds to someone via the app, I’m trying to purchase something using a rapid transfer system which I’ve done daily for 2 years and now my banking app has some discriminatory issue with this