Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 02/11/2026 08:30

February 11: Problems at Nationwide

Nationwide is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mediaevalrevolt Dr J. Firnhaber-Baker (@mediaevalrevolt) reported

    Why does the customer service of UK banks suck so very, very, very much? (Looking at you @TescoBankNews & @TSB & @AskNationwide )

  • haggi76 Trev Hagger (@haggi76) reported

    @AskNationwide Good morning, I’m trying to set up a new payment but when it comes to the final part, put in the 2 sets of 4 numbers I can’t work out how to separate them? I’m having memory problems anyway but I just can’t work out which button I need to press

  • Jevans8688 Julie Evans (@Jevans8688) reported

    @AskNationwide how do I contact you about my car breaking down. The telephone line just tells me you’re closed and cuts me off

  • Cunningham_UK Alistair Cunningham (@Cunningham_UK) reported

    @CashQuestions @AskNationwide There definitely seems to be a "new build premium" and that's no comment on how awful I think most are!

  • EarlyTalentMan Rahil (@EarlyTalentMan) reported

    @AskNationwide why does it take so long to get through to your customer lost/stolen card line?? Shocking customer service. Currently unable to access banking app at the moment either. Please DM.

  • rich_powell_ Richie Powell (He/Him)🏳️‍🌈 🏳️‍⚧️ (@rich_powell_) reported

    @AskNationwide there seems to be a problem with the app. Will I still be able to use my card to shop?

  • stewclay Stewart Clay (@stewclay) reported

    @AskNationwide Hi Libby, I’ve tried on an iPhone and iPad, and then on a MacBook. All use Safari, so I then switched to Google Chrome on my MacBook in case it was Safari that was the issue.

  • richardhorsham1 Richard (@richardhorsham1) reported

    @AskNationwide Hi Im a Flexplus breakdown cover customer. If I was to break down with my dog and needed recovery, would you recover me and my dog? Im hearing conflicting reports.

  • aw865153 Adam (@aw865153) reported

    @AskNationwide Yet you're happy to receive my salary. You're happy to give me a £25,000 unsecured loan along with a 200k mortgage. But you cannot verify some ID because to quote "you don't know me personally" Utter nonsense really guys. Just another disgruntled customer, add me to the list.

  • NewsfromBedlam Earl of Bedlam (@NewsfromBedlam) reported

    …to get Pa happily settled in new house. He has Alzheimer’s, we cannot confuse&distress him by arriving at a building site. Please we beg you @AskNationwide to respond ASAP, Tuesday? Yesterdy another week came&went, no decision while we pay wages n accom for men to stand idle.