Nationwide

Is Nationwide down in Prenton, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/02/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenmdr darrenmdr (@darrenmdr) reported

    @AskNationwide Do you have any timescales for when things will be working please. Nearly 24 hours and transactions still not showing in pending.

  • KarenPlayer1 Karen Player (@KarenPlayer1) reported

    @AskNationwide been on the phone 30 mins now. Just want to have an insurance reference number. Are your phones down?

  • anelkamak MAC (@anelkamak) reported

    @AskNationwide I asked for a balance transfer for my MBNA card from my Nationwide credit card via a cheque which was prepared by Nationwide customer service. The money has left my Nationwide credit card but yet to reflect on my MBNA credit card.

  • Rosie90317252 Rosie (@Rosie90317252) reported

    @AskNationwide I get paid monthly on the 20th of each month, have never had this issue and concerned why colleagues have received funds but I have not?

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide @diamondfan25 They won’t do anything until you put your account back in credit that is negative because of the glitch! Not even if you are in danger! Horrific

  • dreamer Romain (@dreamer) reported

    @AskNationwide Very disappointing service in branch today. I’m a long term customer yet was refused ID certification because my mortgage isn’t with Nationwide.

  • _mamabearcan_ Can (@_mamabearcan_) reported

    @AskNationwide thanks to the glitch yesterday I have a minus balance which Keeps going up & up & I have absolutely no idea what should be on my statement & what shouldn’t because some payments weren’t authorised and the transactions are all over the place 😡 complaint made.

  • GWGC14 GARY CLIFFORD (@GWGC14) reported

    @AskNationwide And awful customer service

  • myartfoodtravel john birch (@myartfoodtravel) reported

    @AskNationwide hello. Are your card services down again. I am in Spain and cannot use my contactless card. It's been declined 3 times. I cannot call as it's 40 a minute and it takes 30 minutes for you to answer. You then say there are no problems.

  • simonjjtaylor Simon Taylor (@simonjjtaylor) reported

    @AskNationwide I wanted to send you a simple message. You've turned the message option off. I don't want to deal with your call centre as its always awful. The chatbot service you've replaced it with doesn't load. Can you pls tell your mortgage team to stop ringing me ref 70589051130. TY