Nationwide status: access issues and outage reports

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  Bubbles (@randombbubbles) reported 12 minutes ago from Liverpool, England

  @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

• 
  Dawne Cooper 💙 (@DawneDc) reported 17 minutes ago from Birkenhead, England

  @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

• 
  Kate Mae (@katemae324) reported 32 minutes ago from Liverpool, England

  @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

• 
  Bubbles (@randombbubbles) reported 43 minutes ago from Liverpool, England

  @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ianhf (@ianhf) reported 1 minute ago

  Hmmm both @nsandihelp and @AskNationwide reminding me that phone customer contact services can be utterly dire - closing one and visiting high street for other.... #Inexcusable #TwentyFirstCentury

• 
  Dáireo (@Alpha2007D) reported 3 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 7 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  Z 💬 (@ZC1337) reported 9 minutes ago

  @AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!

• 
  Tina Raistrick (@tinamay1977) reported 13 minutes ago

  @AskNationwide Its says technical issues nationwide end

• 
  Michelle Bills (@shellbills) reported 15 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

• 
  Premier League tour (@IAmtheRedeemer) reported 15 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 16 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  Soft Touch (@baghcat) reported 16 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Holly 🇺🇦 (@HoZiegler) reported 17 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?