NatWest

Is NatWest down in West Bromwich, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in West Bromwich, Sandwell, England 02/20/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • david52010 David Green (@david52010) reported

    @NatWest_Help If money worries cause me stress, I’ll open an account with a bank who’ll be there to speak with me face to face. NatWest on the Isle of Wight are a let down with low customer service levels.

  • afcbbeachboy Nick Smith (@afcbbeachboy) reported

    @TommaxMw I have been a customer of @natwest all my working life but it’s no longer a bank for working people . I find myself using the post office more and more . Nat West is not fit for purpose , there are other cheaper alternatives which give better service now .

  • Madge21720868 Madge (@Madge21720868) reported

    @CooperativeBank Hi ive been with you for 20 yrs but today I opened an acct with @NatWestGroup as the service is awful! cant access my own money! ap is always broken! not sorry to leave. now get the ap working so I can transfer my cash to Natwest and close my acct with you

  • InimitableNeuro Inimitable Neuro (@InimitableNeuro) reported

    NatWest customer service is an absolute joke. Phone line doesn't work due to "technical issues" directing you to the app. The app tells you it'll get back to you within FOUR hours! What happened to the days I could speak to a human FFS. I can't even go into a branch as they've…

  • ClareParslow Clare Parslow 💙⚓️❤️ (@ClareParslow) reported

    @NatWest_Help Oh dear, my own bank won’t help me. Never mind, I’ve been a customer for over 30 years but it may be bye bye #NatWest. Shame that you couldn’t me if I’m a valued customer. Don’t worry there’s plenty more banks out there who will want my business #poorcustomerservice

  • exmouthseer exmouthseer (@exmouthseer) reported

    @natwest biometrics stopping me paying any bills. Removal not work. Driving me mad. Just been cut off by your phone answerer who I asked to talk through process in case I’d made a mistake. Disgusting I am a business customer

  • JaneRichards10 Jane Felix Richards (@JaneRichards10) reported

    @Natwest_help So disappointed to see that the busy #Roath branch is closing. Would like to thank Jordan at the branch for the excellent customer service. #natwest

  • TommaxMw mark White (@TommaxMw) reported

    @afcbbeachboy @NatWest Even so Nick how long before everything is online it's disappointing to see how busy that bank is yet it's still closing down in a major out of town shopping centre

  • david52010 David Green (@david52010) reported

    @NatWest_Help Because of the forthcoming lack of customer service on the Isle of Wight, does NatWest suggest that I move to an alternative Bank who will serve their customers.

  • cjc_cj The sound of your Scream, is like sweet music (@cjc_cj) reported

    Natwests new digital customer assistant as useful as 1990s furby only, with and fun removed. #natwest