NatWest status: access issues and outage reports

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Martyn2😀 (@Martyn210) reported 6 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

• 
  Elliott Brown (@ellrbrown) reported 10 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

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  Mrs Spoon (@ChadwickCheri) reported 32 minutes ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

• 
  AJKearney (@aquaticsmum64) reported 37 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  JesusJM (@hardhouse6) reported 48 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mighty Mo (@mh379) reported 5 minutes ago

  @BasilTheGreat I’ll say this again: if you want to peacefully bring down the institutions profiting from the migrant crisis, hit them where it hurts, organise withdrawals from the banks. Natwest, Barclays, HSBC, Lloys, Santander to name a few Ask supporters to withdraw their money (even small amounts) from the big banks tied to government policy. The system is fragile, they don’t hold enough cash for everyone to withdraw at once. This is show hurt more than violent riots, it's how you apply real pressure wthout people getting jailed. National strike next, road blocks bring the country to its knees Fill the streets up and down the country demanding a GE and secure borders. Our ancestors didn’t fight for this. Enough.

• 
  Lorraine Morris (@MLorrM) reported 6 minutes ago

  In the case of Perks v NatWest Markets Plc (evidence given around 2022), Mr Neil Graham — a GRG director, chartered accountant and experienced banker — was cross-examined under oath about the bank’s RMP credit system entries for swap-related credit lines / contingent obligations (often referred to as CLU – Credit Line Utilisation). Key exchanges reported in the materials include: 🔹Mr Graham accepted that the credit-line entry on the RMP system represented the client’s contingent obligation. 🔹Mr Graham agreed it was a factor the bank used when considering in loan-to-value calculations for the overall connection. 🔹When asked whether it could push a connection over a loan-to-value ratio covenant, he answered (subject to market movements) yes. 🔹He further accepted that this could ultimately lead to the connection being transferred into GRG. 🔹Mr Graham is experienced and the testimony is truthful; however, as happened in Ireland - bank’s counsel later attempted to “distance the bank from this evidence in closing submissions”. 🔹Surprise, surprise but bank’s counsel is categorically misleading the Court. 🔹They characterised Graham’s answers as given “on the hoof,” - said it was not his specialist area and submitted that he was wrong on the LTV impact point. 🔹They argued the bank did not accept that the CLU had the effect claimed and that there was no duty to volunteer information about it to the customer. 🔹This was what bank counsel is required to do to keep the charade going and that they cavalierly do so is a scandal in itself. 🔹Mr Graham’s testimony exists and is on the public record, as circulated by campaigners and referenced in related presentations. 🔹So, a senior bank director & chartered accountant with a GRG/risk-adjacent role did accept under oath that the credit line could cause or contribute to an LTV breach and subsequent transfer into GRG. 🔹This is rather obvious and is in fact why the products were sold in the first instance - as confirmed by numerous insiders. 🔹NatWest’s formal position in that case (and more generally) has been to treat such lines as “internal risk measures” rather than customer-facing hard liabilities that automatically breach covenants in the way alleged, and to reject the broader fraud characterisation. But that would be their formal position would it not? When billions of euros is at stake? 🔹Meanwhile customers faced enormous break costs & this fact alone is wholly inconsistent with the characterisation of the credit line as a purely internal risk measure. 🔹It is however consistent with the reality, which is that the bank had booked (and later crystallised) an exposure against their customers and the credit line had been concealed. 🔹That bank counsel filed pleadings that falsely characterised these structures as just fixing an interest rate or just ordinary fixed-rate loans, facilitating the burying of the misrepresentations under layers of legal process - is a further scandal - akin to that whereby the lawyers who managed to lock up innocent sub-postmasters on foot of unsound evidence. 🔹The result for Irish SMEs duped by theses practices was a systematic extraction of value from those SMEs - while the guilty institution and its lawyers ensured that accountability remained permanently out of reach. @ArturNadol7566 @Wftproof

• 
  Tommy P (@TomPowell6742) reported 6 minutes ago

  @stephenpollard Tesco/NatWest comparison assumes all businesses are the same. But Rail is a natural monopoly and already depends heavily on the state. It's a question of public service versus commercial service. Rails different as passengers can't switch provider in any meaningful sense.

• 
  Jumpers For Goalposts (@Anthony86619842) reported 9 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  That ginger guy (@Jhinchliffe07) reported 10 minutes ago

  @DanNeidle Yeah i set up a stocks and shares isa with natwest in November and my return so far is 9.17% since Nov, Set it up as I'm self employed and didn't have a pension pushing 40 so thought I'd have something just incase i needed to access the cash but also long term invest

• 
  Jim Waltzon (@wa1tz3r1) reported 19 minutes ago

  @Apple how can I tell my cards apart in Apple Pay? I have 4 @NatWest cards, all frustratingly identical. Learning the numbers is not an option, as at leat one card number will change every six months! Help me please!? There must be a better way!

• 
  thea (@th333aaa) reported 21 minutes ago

  I hate Barclays too but at least they don’t make it difficult for me to login when my app plays up bc my app doesn’t play up like NatWest does

• 
  Express (@ExpressBSV) reported 23 minutes ago

  @doompost NatWest & Uphold, never had a problem.

• 
  X Finance Bull (@Xfinancebull) reported 24 minutes ago

  🚨 $QNT holders, seven major UK banks are testing programmable bank money on infrastructure provided by Quant. Read those names again: Barclays. HSBC. Lloyds Banking Group. NatWest. Santander. Monzo. Nationwide. Led by UK Finance, the Great British Tokenised Deposit initiative is delivering live pilot transactions involving digital versions of normal sterling bank deposits. The easiest way to understand it is this: Your money remains bank money. But instead of sending it blindly and trusting every person in the process, rules can be attached before it moves. Payment releases when the buyer receives the product. Mortgage funds transfer when every document and condition is ready. Money and a tokenised asset settle together, so neither participant is left waiting and exposed. Quant’s Overledger provides the orchestration and interoperability connecting participating banks with RTGS, Faster Payments, Open Banking and tokenised-deposit platforms. That is why this matters more than another blockchain demonstration. The institutions are testing real financial activity across multiple banks, with fraud protection, settlement efficiency and programmability at the centre. GBTD also follows Quant’s involvement in the UK Regulated Liability Network, while its acceptance into the Bank of England Synchronisation Lab places the project beside the UK’s work on atomic central-bank-money settlement. Does this guarantee every bank will buy QNT? No. But it gives Quant institutional validation that most interoperability projects spend years trying to earn. If GBTD succeeds, the opportunity will extend far beyond one UK pilot. Other countries are also exploring tokenised deposits, digital securities and connected payment systems. QNT is sitting behind infrastructure the largest banks will need to make those separate systems work together. Many people will study QNT after adoption becomes obvious. I would rather understand why seven banks selected Quant before everyone else notices. My conviction in $QNT came before the headlines. Now the adoption is becoming impossible to ignore.

• 
  Jobie (@JobieTwits) reported 26 minutes ago

  @johntierney73 @NnatMmac @NatWest I worked in fraud for a bank. It is possible. You gave your pin to someone or set it to something they could work out, and they had your card. There are other ways like they had access to your Internet banking which told them your pin but that’s less likely due to 2FA.