NatWest

Is NatWest down in West Bromwich, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in West Bromwich, Sandwell, England 03/08/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (26%)

    Login (26%)

  3. Transactions (24%)

    Transactions (24%)

  4. Mobile App (15%)

    Mobile App (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • LaSarine Charles Evans (@LaSarine) reported

    @NatWest_Help banking with NatWest Intl and having one of your credit cards makes it next to impossible to set up Apple Pay.

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

  • JoPearce_Wales Jo Pearce (@JoPearce_Wales) reported

    I was told by Natwest to call their fraud support line as some unexpected activity was happening on my account. I've been waiting on the @NatWest_Help fraud line for the past 40 minutes! Unbelievable. If there is an issue it's probably too late!

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help NatWest has stolen husband’s March wages - it left work’s account on 22nd March & bank has still not released it to our joint account. I have been chasing issue 4 two weeks & keep getting told “no update”? Not 1 call back from NatWest. Shud I report to police?!

  • Grallator Chris Robbins (@Grallator) reported

    @Natalie_Wood75 @NatWest_Help Natwest, my daughter successfully (eventually) closed her child trust fund but you’ve still not transferred the money after a couple of weeks (you do say 3-5 working days). Why do you think this is acceptable? Please give my daughter *her* money!

  • BitcoinEcology EcologyHODL (@BitcoinEcology) reported

    @DominicFrisby Natwest were ok with it for a while... then they froze my cards and accounts for 5 days because of a transfer to an exchange. It was a good lesson in how banks can take away access to your money for any reason at any time...

  • Trev_J_Collins Trevor Collins (@Trev_J_Collins) reported

    @russty_russ Started working at NatWest in 1990, first job. Some of those calculators were still knocking around in the office.

  • AmandaGaul5 Amanda Gaul (@AmandaGaul5) reported

    @NatWestGroup Shocking security for their online business. I have been asked via text (supposedly NatWest) for bank details. When I googled the phone number this is a known phishing number. NatWest are not willing to help and just said reply to it Bloody disgraceful

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help well thanks 4 another evening of generic cliches to bat me off. NatWest thinks its acceptable to hold on to customers wages for more than 2 weeks & still tell that customer that they are unable to give any information as to where THEIR money is & what they are doing

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWest_Help 4 working days now not being able to contact CTF team, and it seems I’m not the only one. Why can NO ONE at Natwest help? Absolutely no one! They never answer the phone, don’t review tickets, the chat rooms a waste of space and never reply either! #poorcustomerservice