NatWest status: access issues and outage reports

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Martyn2😀 (@Martyn210) reported 11 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

• 
  Elliott Brown (@ellrbrown) reported 34 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

• 
  JesusJM (@hardhouse6) reported 37 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

• 
  AJKearney (@aquaticsmum64) reported 43 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Mrs Spoon (@ChadwickCheri) reported 59 minutes ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mind your own business (@Ankit20035) reported 6 minutes ago

  @NatWest_Help the service at Natwest is utter garbage and dreadful

• 
  Josh (@SusyAmogusBallz) reported 7 minutes ago

  @merseyrail I’m trying to get a refund for a journey I took over two weeks ago. The NatWest Payout system is having problems but no one has responded to the email I sent a week ago.

• 
  NatWest (@NatWest_Help) reported 7 minutes ago

  @weyland76 Hmmm, this doesn't sound great Matt 😕 but let's see how we can help- can you tell me a bit more about what's happened so we can see where to go from there? Do you have reason to believe that someone has made a loan or credit card application in your name with NatWest? ~Louise

• 
  JJ (@jujames94) reported 9 minutes ago

  @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

• 
  PAUL GODWIN (@godders2304) reported 10 minutes ago

  @NatWest_Help Ok but doesn’t really help me. I needed cash to pay the barber! 💈 wasted trip. It’s the lack of communication from NatWest that’s even more annoying. An hour on the phone and even the customer care guy, doing his best and really good guy, couldn’t tell me what was up

• 
  paul6767 (@paultraynor67) reported 12 minutes ago

  @exRAF_Al @miriam_cates @WilliamClouston finalizing the NatWest/RBS sale at such a significant loss, Labour government isn't just balancing books; they are erasing the evidence. Once the shares are gone, the "investment" is over, and the loss becomes a legacy issue.

• 
  jordan♱ (@dmnextdoor) reported 12 minutes ago

  @Romeoo412 NatWest pr down

• 
  NewbieTrader (@youwhobooxx) reported 14 minutes ago

  @reformexposed So in other words the DOGE data harvest has been completed and has been closed down, just like NatWest stuff where he got individuals details

• 
  Smegton of the Kettle Isles (@Kettle_of_Smeg) reported 16 minutes ago

  @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

• 
  Mick Holds the Line (@Mickandhismusic) reported 18 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS