NatWest status: access issues and outage reports

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Elliott Brown (@ellrbrown) reported 20 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

• 
  Mrs Spoon (@ChadwickCheri) reported 38 minutes ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

• 
  JesusJM (@hardhouse6) reported 57 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

• 
  AJKearney (@aquaticsmum64) reported 57 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Martyn2😀 (@Martyn210) reported 58 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Funmi (@Funminz) reported 4 minutes ago

  Joint borrowers earning £150,000+ can now borrow up to 6.5× their income. NatWest will lend at 6.5× for higher earners, but only if they’re borrowing 75% LTV or less. Pros Higher borrowing power — High income earners can access larger mortgages, which helps in expensive markets like London where property prices are high. More competitive offering — NatWest becomes more attractive to wealthy buyers who might otherwise go to specialist lenders. Useful for joint high earners — Couples earning £150k+ combined can stretch further to buy homes in premium areas. Potentially better rates — The article notes NatWest often has best buy rates, so borrowers may get both a high LTI and a good interest rate. Cons Higher financial risk — Borrowing 6.5x income is a big commitment. If interest rates rise or income drops, repayments can become stressful. Lower LTV allowed — To borrow at 6.5x, you must have at least a 25% deposit. That’s a huge barrier for many people. Only for high earners — This doesn’t help average income buyers struggling with affordability. It widens the gap between who can and can’t buy. Could push prices up — Allowing people to borrow more can fuel higher property prices, especially in already expensive areas. This move is good for wealthy buyers who want bigger loans, but it does nothing for regular earners and may even increase market pressure. It’s a strategic play by NatWest to attract high income clients, not a broad affordability solution.

• 
  Mancunian 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Mancunian63) reported 4 minutes ago

  @NatWest_Help customer service at natwest is dead. Got a platinum account that's useless. The insurance it comes with is worthless. Rang to complain, and they transferred me to the insurer I was complaining about. They tried to fob me off by transferring me to someone else. Joke.

• 
  Ali@Makely (@MakelyStudio) reported 6 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 7 minutes ago

  @santanderukhelp I would have gone to my bank with the information required, but it’s one of many that has been closed. With mobility problems and poor health, I cannot travel farther to another branch. Think I will be moving my finances to Natwest.

• 
  Jerome De Spencer (@clusterfeck) reported 11 minutes ago

  Click the pic for a full report especially if you are a NATWEST customer.

• 
  Earnings Prism (@earnings_prism) reported 12 minutes ago

  NatWest Group $NWG announced the publication of the H1 2026 Pillar 3 documents for several large subsidiaries. The H1 2026 Pillar 3 documents for the subsidiaries are available on the NatWest Group plc website. The subsidiaries listed in the filing include NatWest Holdings Limited, NatWest Markets Plc, National Westminster Bank Plc, The Royal Bank of Scotland plc, and Coutts & Company

• 
  Spencer (@SpencerGambles) reported 14 minutes ago

  **** happened with natwest but with around 20x more… absolute shitbags they are

• 
  jess (@Jessicakillilea) reported 15 minutes ago

  I’ve contacted via email, dm and many phone calls. Each member of staff passes you onto another and lies. It’s clear why NatWest branches are closing down.

• 
  Alan Crispman (@cheeseandbunion) reported 16 minutes ago

  @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed

• 
  Craig Duncan / @fludded (@Fludded) reported 22 minutes ago

  @TiceRichard Your leader shut down his debanking website once NatWest paid him off. Are you guys still pretending to care?