NatWest

Is NatWest down in Swanscombe, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanscombe, Kent, England 01/18/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ArsenalRadar ArsenalRadar (@ArsenalRadar) reported

    .@NatWest_Help I received a text to say that I can manage my mortgage online. After going through log in I am told that I need to register my mobile number as it has not been done yet. The text NatWest sent was....to my mobile number....🧐

  • 324972 324972 (@324972) reported

    Breaking news. #Sacked NatWest worker has customer details under her bed

  • ConnorJConroy ConnorJC (@ConnorJConroy) reported

    @NatWest_Help @NatWest_Int @NatWestBusiness Natwest app holding my money hostage again.. money disappearing when making a transfer from my savers to my current.. they'll never fix this issue.. "jokers"

  • Suziwho1 Suzi Kowalski (@Suziwho1) reported

    @Jayne__Bond That is awful dealing with NatWest during the pandemic was terrible and don't get me started on their reduced opening times it took 3 attempts to actually get inside a branch!!!

  • marklith Mark Litherland (@marklith) reported

    @emma_c_williams Actually, since they split from TSB, the customer service to us has been excellent. Especially in contrast to NatWest b

  • HeSaidthetruth iSaid (@HeSaidthetruth) reported

    @Natwest your website does not work - i cant login with even the correct details i have always used and then it asks me for account number which i dont have statements, its not on the card or i cant login

  • d3mology D3M∅LA (@d3mology) reported

    The NatWest saga contd: so @NatWest_Help tried to help, asked me to retry the transaction, that failed and referred me back to the fraud team. Fifth call, the call drops. Sixth call, looked promising, the guy says 'hold on, let me bring up your case' ... zzzz ... zzz 1/

  • willowpuff WilJoPa (@willowpuff) reported

    I haven’t received a text from Natwest saying I’ve entered my overdraft. I’m convinced the app is broken and quite frankly, I’m too scared to check.

  • sassalj Sarah 305 Fitness (@sassalj) reported

    @ODEONCinemas @ODEONHelp I need to book tickets for tomorrow using my NatWest discount codes but it’s still asking me to pay when I try to use them online. I need to sort this asap. Please can someone help?

  • d3mology D3M∅LA (@d3mology) reported

    And yes tomorrow I'll call again (after all, what choice do I have?). I'm pissed. And when things calm down I'll definitely be looking to move my accounts away from NatWest. There must be a bank out there without a diabolically inept customer service. Fingers crossed. Now to bed.