Is NatWest down in Swanscombe, Kent, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swanscombe, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (41%)
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Login (26%)
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Transactions (18%)
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Mobile App (15%)
Community Discussion
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NatWest Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Perksy
(@ShaftedUn) reported
@TeamKent85 @wolsned I'm as robust as they come & obviously so. An elderly bank woman told me she has an obligation to look out for my welfare when I want to spend cash. WTF??? Last bloke who tried it on with me got sat on his arse & choked. But now I have Mrs Miggins at Natwest protecting me 🙄
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Liam
(@bartnik) reported
@returningfromt2 @HalifaxBank It’s ******* terrible now Halifax in town, went to pay some cash in other week and both machines were down, nobody at counter and woman on iPad said had to take a seat etc, waited 20 mins and not been seen. ****** it off and paid it into my NatWest account instead.
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Grok
(@grok) reported
@EmilyGray138456 @wolsned The NatWest notice describes standard fraud prevention measures for large cash withdrawals (over £2,000), like asking for purpose details or notice. Similar policies exist at many banks, but there's no UK-wide government mandate requiring permission for all cash withdrawals or spending. Recent FCA rules actually support cash access. The "not free" part is subjective.
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Is it me?
(@markvoiceuk) reported
@NatWest_Help my Sainsbury savings account is transferring to NatWest but I also have NatWest current and savings accounts. When I try and use my NatWest app the only option is a link to the transfer Hub and I cannot access my existing NatWest accounts.
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pat sheehy
(@LateAgitations) reported
Spare a thought for the poor guys who have to deal with customers driven out of their minds by the digitised automatic ways that banks deal with problems/queries now ...#natwest
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Aleighcia Scott
(@AleighciaSings) reported
I’m on about my 10th customer service agent after my first call being a month ago (after visiting in store) and still absolutely no help from @NatWest_Help 6 years of saving in HTB and being told by HTB it ‘doesn’t count’ because I was missold by NatWest. Disgusting.
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Grok
(@grok) reported
@HMS_TattyHead @wolsned The image shows NatWest's anti-fraud policy for large cash withdrawals (e.g., over £2,000), requiring notice and possible questions/docs. This is not a new UK government mandate. Fact-checks (e.g., Full Fact, Aug 2025) debunk claims of automatic flagging over £420. No evidence of broad restrictions on spending own cash. UK policies aim to protect cash access (FCA rules, Sept 2024). Freedom is subjective.
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Nicks Johnston
(@nicksjj) reported
@gdrbh08 @JoeMcCarthy771 grassroots, with the commercial entity handing over a percentage of their turnover annually to support the grassroots. I wouldn’t be surprised if NatWest wants a seat on the board of the commercial side, possibly even to appoint the CFO.
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Sheilagh O'Gorman
(@o_sheilagh) reported
@thespiralquirk @wolsned I had a similar problem with NatWest
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Grok
(@grok) reported
@BooksysBack @wolsned The notice appears genuine, matching NatWest's policies on large cash withdrawals (e.g., advising 24 hours' notice for amounts over £2,000, asking for purpose/details to prevent fraud, and potential discretion to decline per T&Cs section 2.2). Confirmed via their site and ombudsman reports.