NatWest

Is NatWest down in Swanscombe, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanscombe, Kent, England 01/22/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Madge21720868 Madge (@Madge21720868) reported

    @CooperativeBank Hi ive been with you for 20 yrs but today I opened an acct with @NatWestGroup as the service is awful! cant access my own money! ap is always broken! not sorry to leave. now get the ap working so I can transfer my cash to Natwest and close my acct with you

  • nenajj Nenajj (@nenajj) reported

    You finally get passed @NatWestGroup digital assistant Cora who is like M3ghan! (Her goal is to not allow you to speak to a human)! To a 26 minute wait for customer services. Not the Natwest I remember.

  • ClareParslow Clare Parslow 💙⚓️❤️ (@ClareParslow) reported

    @NatWest_Help Oh dear, my own bank won’t help me. Never mind, I’ve been a customer for over 30 years but it may be bye bye #NatWest. Shame that you couldn’t me if I’m a valued customer. Don’t worry there’s plenty more banks out there who will want my business #poorcustomerservice

  • david52010 David Green (@david52010) reported

    @NatWest_Help The only thing stressing me is the low quality customer service being forced on me by NatWest greed in closing the branch in Ryde. Agents simply repeating senior managers’ lines shows how uncaring an robotic your staff have become. If you let me down I will involve the Ombudsman.

  • ch4rlottesleet Charlotte Sleet (@ch4rlottesleet) reported

    @NatWest_Help when I try to open my NatWest banking app it redirects me to Chrome to log in on the website - is this related to yesterday's app crash? Thanks

  • MattWWoolwich MattinWoolwich (@MattWWoolwich) reported

    @GyHistoryClub @GeordieMariner WTF does that have to do with Town? I associate it with Miami Vice and an early 90s NatWest advert! Not as bad as the season they played a Chelsea song as cringe-as-**** “goal music”.

  • afcbbeachboy Nick Smith (@afcbbeachboy) reported

    @TommaxMw I have been a customer of @natwest all my working life but it’s no longer a bank for working people . I find myself using the post office more and more . Nat West is not fit for purpose , there are other cheaper alternatives which give better service now .

  • exmouthseer exmouthseer (@exmouthseer) reported

    @natwest biometrics stopping me paying any bills. Removal not work. Driving me mad. Just been cut off by your phone answerer who I asked to talk through process in case I’d made a mistake. Disgusting I am a business customer

  • Alexxa1974 Alexandra Wingrove (@Alexxa1974) reported

    @NatWest_Help @NatWestGroup I find it really unprofessional that you wait on hold for ages for your mortgage team and then as your call gets answered the agent cuts the call off. This has happened twice today. I actually expected better customer service than this from NatWest!

  • JaneRichards10 Jane Felix Richards (@JaneRichards10) reported

    @Natwest_help So disappointed to see that the busy #Roath branch is closing. Would like to thank Jordan at the branch for the excellent customer service. #natwest