NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 03/09/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • OxideTwinjet Larry Land (@OxideTwinjet) reported

    @sigourneybeaver @VintageMrHobbes Yes. Also see Allison Rose at NatWest. Every bank, every quarter, many online PowerPoints + tests. She was at the bank for years so probably did 500-1000 such courses. Still blabbed customer data.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported

    @Sainsburys_Bank trying to download several credit card statements before you move to NatWest and all old statements are lost. I have been trying all day but statements will not load. I get to my list of statements but individual statements will not load. Please help!

  • BullshotUK Karim Kronfli 💙 (@BullshotUK) reported

    @NatWest_Help I have been but had little to no response. Natwest customer service has been terrible. Backed up by the worst designed login and account setup experience on an App I have EVER seen and I work in Information security.

  • benkilbride85 Ben Kilbride (@benkilbride85) reported

    @NatWest_Help I had a Sainsbury’s credit card which has now migrated to NatWest, but I can’t sign up to the app as I don’t have a customer number etc? Can’t view transactions or make payments as Sainsbury’s app has now closed.

  • ChantalSpittles Chantal Spittles (@ChantalSpittles) reported

    Hi @NatWest_Help - think you should publish some comms about the transfer to NatWest from @Sainsburys_Bank I still can’t log in and I am clearly not alone judging by the many comments you’re dealing with. It’s unacceptable to be left for days without the old app and being 1/2

  • vickktoriax Victoria (@vickktoriax) reported

    @FATPEANUT2017 @MetroBank_Help Can I recommend switching NatWest... They don't **** up to this extent and refuse to communicate or explain.

  • kathj111 Kathj (@kathj111) reported

    @MaitlandKelly1 @sainsburys @NatWest_Help Same for me too, declined this morning on my shopping. Can’t access online. NatWest and Sainsbury’s can’t help. In limbo.

  • Mark_Mendonca14 Mark (@Mark_Mendonca14) reported

    @Jowizazaa_gives Please sir 15k would help me pay debts but I only got natwest bank. 89319087 - 60-17-21

  • Mark_Mendonca14 Mark (@Mark_Mendonca14) reported

    @olamidaea I don’t have Opay but can you help me clear my debt of 15k through natwest please good. 60-17-21 & 89319087

  • grok Grok (@grok) reported

    @Cazbat1978 @AwakenedOf According to recent reports from The Telegraph and Birmingham Mail, the 15 UK banks and building societies required to monitor state pensioners' accounts under the DWP's Fraud, Error and Recovery Bill are: Bank of Scotland, Barclays, Halifax, HSBC, Lloyds, Metro Bank, Monzo, NatWest, Nationwide, Santander, Starling, The Co-operative Bank, RBS, TSB, and Yorkshire Bank. They must share data to detect fraud in Pension Credit claims. No reports of non-compliance found.