NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 03/23/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (24%)

    Transactions (24%)

  4. Mobile App (13%)

    Mobile App (13%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • OOTDbyRosie Rosie (@OOTDbyRosie) reported

    @NatWestBusiness finally got access to online banking. Now I’m told that NatWest staff changed the format of my phone number, and now I’m in a three day cooling off period on restricted access, with no explanation as to why it’s necessary. Can’t find anything online about this!

  • herbeders tim cooper (@herbeders) reported

    @NatWest_Help international transfer made on 27 July. Still not arrived, every week…ring back in 5 working days…can I escalate please…yes, my supervisor will ring you…in 4 working days. No idea where the money is or if I will hear from the supervisor. Not good enough NatWest

  • findjamski jammer Ⓥ 🏴‍☠️ (@findjamski) reported

    @robertsessford1 @NatWest_Help Who knew NatWest had so many awful customers ...

  • jibberjabberuk Ness (@jibberjabberuk) reported

    @HalifaxBank I've actually gone online this afternoon and opened an account with NatWest, got an account number & sort code and without an appointment went down with his birth certificate and it got validated by the first assistant I spoke to. It doesn't need to be so complicated.

  • sophb66 soph v. 9669 (@sophb66) reported

    @NatWest_Help Hmmm….why? Just tell your mortgage company to stop texting me about my mortgage, I am no longer a NatWest mortgage customer, you drove me away with poor rates and non existent customer service.

  • KateM121211 KT (@KateM121211) reported

    @Celestite66 @Crypto16942596 @zoeharcombe We had exactly the same problem with NatWest - took days and endless numbers of phone calls to get sorted 🤬

  • GYMcCusker Gillian McCusker (@GYMcCusker) reported

    What an utter shitshow @NatWest_Help and @RBS_Help are 🤬 quite frankly, they have stolen our money, holding it hostage while they hope we forget about the issue and stop pestering them. Having RBS deal with a fraud report made in error by NatWest is just ridiculously stupid.

  • sam_russell91 Sam Russell (@sam_russell91) reported

    @michael_merrick @NatWest Oh. That makes sense now. Assuming the plan is to secure a new deal ASAP due to rising rates (I’m guessing here), you could move elsewhere and borrow the additional funds to pay ERCs. You will pay additional interest, however. I do think a good broker will help.

  • Henriet06948348 Henrietta (@Henriet06948348) reported

    @hatpinwoman @Fr4nkie_Spence Natwest Are you going to fund other protected health issues of you employees? Surgery and treatment for disabled staff, IVF…. Otherwise you are promoting the needs of one small group.

  • tara_lindstedt Tara Lindstedt (@tara_lindstedt) reported

    @kingofchezo_WBA @NatWestBusiness Impossible to call a NatWest branch! All numbers get diverted to the dumb BOT! Had a call from Swiss Cottage Branch but can’t contact them back!