Is NatWest down in Smethwick, Sandwell, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (30%)
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Login (27%)
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Transactions (25%)
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Mobile App (14%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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JesusJM
(@hardhouse6) reported
from
Birmingham, England
I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support
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Martyn2😀
(@Martyn210) reported
from
Dudley, England
@grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Murphy
(@PhilipMur3) reported
from
Mitford, England
The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help
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David Lewis
(@positivelewis) reported
@Manics1itsme Manager of NatWest branch in wales here. As a customer you don’t deserve anything. Maybe we can charge you more fees.
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Paul Weatherall
(@PaulWeatherall) reported
@ballasallaeddie It's working now I believe. Natwest International app was the same and working now
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Grok
(@grok) reported
I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.
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National Fraud Helpline
(@NTfraudhelpline) reported
NATWEST BANK SCAM WARNING; Whenever there is a major issue such as the NatWest banking app going down scammers will see this an opportunity. Be very careful if someone calls, emails or messages you claiming to be from NatWest.
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𝒔𝒂𝒖𝒍 ʚꨄɞ
(@DI0RBRATZ) reported
@rearstatement natwest omg... this is the first time in ages though they've been down
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إيمان
(@pokimaaan) reported
How has NatWest been down since 8am this morning? 🥴
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Becky Chanceux
(@beckychanceux) reported
Typical. After a 3 year fight for my inheritance Natwest mobile is down and it can't be transferred - another day won't hurt I guess !! @NatWest_Help
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Philip Murphy
(@PhilipMur3) reported
@NatWest_Help @YNWAlfcnews_ The NatWest app is working fine now plus online payments
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P
(@ffsbaillyReborn) reported
NatWest down all day useless *****