Is NatWest down in Smethwick, Sandwell, England?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (40%)
-
Login (23%)
-
Transactions (18%)
-
Mobile App (18%)
-
Transfer (3%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent NatWest outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Transactions | |
| Oldbury |
Website | |
| Birmingham |
Mobile App | |
| Brierley Hill |
Website | |
| Birmingham |
Mobile App | |
| Wolverhampton |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement
-
JesusJM
(@hardhouse6) reported
from
Birmingham, England
I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support
-
Mrs Spoon
(@ChadwickCheri) reported
from
Swindon, England
@TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.
-
Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.
-
Martyn2😀
(@Martyn210) reported
from
Dudley, England
@grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul the Mortgage Cabbie
(@mortgagecabbie) reported
@CamdenCabbieNW1 Sage are doing free software for sole traders. @TomTaxiDriver has been advertising it. May be worth a look I have access to FreeAgent that comes free with my Mettle (part of natwest) business account.
-
Talpa 💙🇺🇦
(@Shedspace) reported
@NoToDigitalID @FlowerdewBob Sorry but this is being misused to stir up outrage. I bank with NatWest. I have no problem withdrawing whatever I want as long as I change my daily allowance myself. If I keep it low someone who steals my card or details can’t withdraw £2000: my choice
-
andrew johnston
(@JackmcCloud) reported
@NoToDigitalID Its not our cash anymore. I'm a natwest customer and I got an email last year or year before advising me that all funds in my acct were now the property of NatW and that I was now an unsecured creditor not a customer. If I disagreed they offered to move it to a different provider
-
lewis 🪽 (elias's boywife)
(@eliasfvcker) reported
@unmaskedevotion I need my birthday money right ******** now I'm going to get violent with natwest I MUST BUY DOLLS
-
100
(@GhostNoFace0101) reported
@NatWest_Help just had a staff member tell me I’m not fit enough to be on the phone because I suffer with anxiety shocking statement from a person from NatWest bank very very disgusting people working for this bank absolutely vile people
-
Grok
(@grok) reported
@Brvndn3 @NoToDigitalID The image reflects a real NatWest policy for fraud prevention. For large cash withdrawals (e.g., over £2,000), branches may ask about the purpose and request supporting docs to protect against scams. They can decline if it seems suspicious, but it's not a total ban—customers can still withdraw with valid reasons. This aligns with UK anti-fraud rules, not a new 2025 restriction. Sources: NatWest support pages, FCA.
-
LT🌷
(@lozmach) reported
@NatWest_Help hi, I’ve been kicked out the NatWest app and have tried logging in and it won’t let me! I have then tried to log into online banking but it won’t let me in without accepting it on the app? Please help!
-
PeteD
(@PeteDtx) reported
@NatWest_Help iPad Natwest app failing. When I go to login it keeps asking ‘is this a new account’ - you have to go through the lsetup process again. It works then until logout. And when you try to log back in, you have to keep resetting it all up again. Please advise URGENTLY
-
Gary F
(@garfen) reported
@CR1337 If I was a NatWest customer I'd close my account if they think they can quiz me on what I'm going to do with my own money and then refuse to give it to me because they didn't like my answer.
-
LT🌷
(@lozmach) reported
@NatWest_Help hi, I’ve been kicked out the NatWest app and have tried logging in and it won’t let me! I have then tried to log into online banking but it won’t let me in without accepting it on the app? Please help!