NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 02/21/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (24%)

    Login (24%)

  3. Transactions (20%)

    Transactions (20%)

  4. Mobile App (17%)

    Mobile App (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrisreynolds25 Chris Reynolds (@Chrisreynolds25) reported

    @sdb1979 @NatWest_Help Natwest telling me problem expected to be resolved by end of November. Lol

  • BlacksmithRowan Rowan Taylor (@BlacksmithRowan) reported

    @NatWest_Help Hi Natwest - I'm having the exact same problem at the moment for April 21 to April 22. Is there a solution?

  • ashvstheworld_ ✨ Ashley Bennett ☕ アシュリー・ベネット (@ashvstheworld_) reported

    The new Natwest card designs looks god awful xD I hate change

  • cthonus cthonus (@cthonus) reported

    NatWest app: Sorry we cannot scan this cheque. NW Support: Would taking it into a branch be possible? also NatWest letter: We're closing your branch for good in January!

  • Opservantia NeedToBeHeard! (@Opservantia) reported

    @financialombuds I made a complaint about NatWest in May 2021 for preventing access to my funds. You found in their favour despite NatWests misinformation on my rights and lies on job title of a colleague. Asked for it to be escalated. Still awaiting a decision.

  • EMedne Evita Dzene (@EMedne) reported

    @NatWest_Help Phone numbers are impossible to find on your website. I'm living overseas, so I cannot easily visit your branch to make a transfer from my Natwest account.

  • mk820717 Mark1234 (@mk820717) reported

    @markeaglefield @man_savings @davaladidas2020 Hey up mate I had the same problem with a company retro rockstar!.same thing look on that trustpilot.. Have you gone back to your bank and requested refund that way ? I got full refund with NatWest.i sent 4 emails to the company no response.scammers!

  • lexiata28 Alexia Hollinshead 💙💛🇺🇦 (@lexiata28) reported

    @NatWest_Help hi, I’ve just downloaded the NatWest app to manage my account. But it’s not allowing me to set up biometric approval. Why is this? Please help thanks

  • stevecooke__ Steve (@stevecooke__) reported

    @NatWest_Help No need, not wasting any more time with NatWest coming up with excuses for your awful service, and your misleading website.

  • ckayibiz Christel (@ckayibiz) reported

    @Abi_Abz @bankofengland @hmtreasury Ask them because NatWest are still trying to tell me its 0.40% on a mad balance! Fix up!