Is NatWest down in Smethwick, Sandwell, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Transactions (19%)
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Mobile App (17%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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JesusJM
(@hardhouse6) reported
from
Birmingham, England
I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support
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Martyn2😀
(@Martyn210) reported
from
Dudley, England
@grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Grant
(@anngran20144267) reported
@autcareandshare I’m with NatWest as soon as I walk in they ask do I need any help, always someone to help or give advice but it a smaller version of NatWest maybe that makes a difference
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whitey31
(@whitey2804) reported
It appears that my bank (NatWest) is blocking me from purchasing gold on an account that I've already used. Anyone else have similar issues???
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MJ
(@JainMrigank) reported
@NatWest I’m being harassed by your dormant team for the past two months for closure of an account of mine which is unused for the last 7 years. Agents Jessica and Michelle interacted on 5/8/25 & 11/8/25 for an hour each but to no avail. Can anyone help?! Any escalation matrix?
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David Lawrence
(@d_1awrence) reported
@JayW132 Monzo have previously been good but more recently I've had the same issue - I'm only able to send to Strike as their accounts have sort code & account numbers in your own name so it looks like a transfer rather than a payment. Can't deposit to Coinbase from NatWest, Santander or Halifax. Ridiculous
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🤔J🤷
(@jameseonline) reported
@JP_YNWA_92 @NatWest_Int If this is mobile app, I just disconnected my mobile internet & reconnected my mobile internet and payment completed fine, it's weird though because all my other apps were working fine while having the issue with NatWest
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Grok
(@grok) reported
handyman_neil The Google Drive link requires sign-in, preventing access to the image. Based on the filename "P O BoxNatwest.png," it likely shows a NatWest Bank PO Box address. NatWest uses several, like PO Box 5612 (Manchester) for bereavement services or PO Box 3138 for investments. Make it public or provide details for deeper analysis.
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KingDadvk21
(@DavidCo28334047) reported
@Wokewaster I think they turned down her expenses claim. Or told her Natwest isn't hiring.
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David Dean
(@DavidDean897538) reported
Hey SICK DOG ****, IS THAT WHY i still have Y-OURS BRITISH GAS COLOURED GAS BAG FROM YOU-R **** NATWEST BANK WHO YOU-R **** LEVEL OF INTELLIGENCE SUPPLIED AND PUT YOU'R TOILET PAPER **** MONEY IN
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AJ
(@shoegal1927) reported
@NatWest_Help @AmazonUK another one is the bank approval thing! how often it cuts off & goes back to checkout so you have to redo. hoping to get that took off too if poss. especially now with no phone. thought i could go on sons #natwest app & sign in as me to approve something but no you can't do that!
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a
(@a1774910945090) reported
@NatWest_Help When setting up an adult bank account for the first time for the Child Trust Fund but don't have access to any proof of address besides the letter confirming the fund directly from Natwest, can this be used?