NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 03/31/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (28%)

    Login (28%)

  3. Transactions (26%)

    Transactions (26%)

  4. Mobile App (12%)

    Mobile App (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • just_louise83 Louise 🎭👐🏽👸🏻🎤🎼 (@just_louise83) reported

    @AskNationwide there still appears to be problems with online/telephone card payments. I have twice using my nationwide card to pay and it came up with there is an external problem with your bank. We used our account with NatWest and it worked.

  • NileshGadani1 Nilesh Gadani (@NileshGadani1) reported

    @NatWestGroup @MarcusRashford @MarcusRashford don’t be linked with this bank check out the Facebook page NatWest closed my account … thousands of working class folk have had their accounts frozen with no explanation or warning and have no access to their own money for months

  • iamhelenaxo helena (@iamhelenaxo) reported

    @NatWest_Help Help! I’ve recently changed phones and having a nightmare trying to log into everything again. I’ve forgotten my pin and password for my natwest account. How do i reset these ?

  • ProPunter Pro Punter (@ProPunter) reported

    So NatWest have switched all their customers from Visa debit to MasterCard the only problem is to withdraw to it from Betfair takes 2-5 working days! Outrageous….

  • D23Rohit1 @D23Rohit (@D23Rohit1) reported

    @NatWest block business accounts and return all credits & debits because they want business profiles that has already been submitted. Very #haveyhanded #bank #compensation anyone else with similar experience?

  • SarahLiversedge Sarah L - Platz (@SarahLiversedge) reported

    I have had the worst experience trying to sort out my mum & dad’s bank affairs @natwest_help NatWest bereavement helpline is terrible - so unhelpful - I am now nearly 4 months into this negative experience. It’s all just automated portals - no chance of speaking to anyone!

  • NileshGadani1 Nilesh Gadani (@NileshGadani1) reported

    @NatWestGroup @BusinessGreen Nice to see Alison Rose smiling while many thousand NatWest customers have had accounts frozen for no reason what so ever and told to wait for a call or letter. 10 days now and no communication as yet .. and customer services just read of a script and hang up, be ashamed NatWest

  • RyanPhi73096468 Ryan Phillips (@RyanPhi73096468) reported

    @NatWest_Help hello, I’m trying to transfer money from my NatWest account to my Santander and it’s leaving my account and not arriving in the other? Is there an issue?

  • livehistory06 Big Dave (Limey Yankee) (@livehistory06) reported

    @Rhys_Keller Four dreadful years at NatWest Bank. Bloody awful. I drank to kill the pain. Every night.

  • MyGreyStudio My Grey Studio (@MyGreyStudio) reported

    @Se_Railway are you having issues with Amex payments on your website? Won’t go through. My NatWest payment went through fine. Spoke to Amex and they can’t see a problem