NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 01/31/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • xaggathaax Agata Bartsch (@xaggathaax) reported

    @NatWest_Help 'd like to change my address on my NatWest account. However, the website says that it can't be done online currently. I need to do it ASAP as I need a bank statement with my new address. How can I change my address then please?

  • RachelGibbs2009 Rachel Wilson (@RachelGibbs2009) reported

    Natwest have no clue how to deal with scammers, card cloned 3 days ago and they are still making transactions! Your service is appalling! @NatWest_Help

  • keepingHealthy7 GMan (@keepingHealthy7) reported

    @NatWest_Help @sophb66 Other banks offer the ability to fix the contactless amount anywhere from £30 to £100 in £5 increments. It may be a case of mandatory but if willing this could be implemented by NatWest

  • LadyGarland33 Steve Garland (@LadyGarland33) reported

    Dear @Morrisons - @natwest thought my online Xmas big shop to you was fraudulent so declined the transaction. Because of that we've also now lost our delivery slot... There's no more until the 28th. We've got covid and are stuck! Please can you help save our sad little Xmas?

  • OliShtzu2020 Mark (@OliShtzu2020) reported

    @BBCNews They just got done for allowing a customer to launder millions through his NatWest accounts…why didn’t she just burn them she’s just as guilty as the bank for keeping them at home

  • JamesSSharp James Sharp (@JamesSSharp) reported

    @michaelpweir Our Kung Fu club (notionally a charity) uses a NatWest account. So far, no problems and the app is actually ok.

  • theatrebuddy Peter Thompson 💙 (@theatrebuddy) reported

    @MorrisonsNews @Morrisons twice now since your new delivery system started I have placed orders only to have my order cancelled when you try to seek approval from NatWest shortly before delivery. There is no facility to make payment the order is just canceled. Help? Thanks

  • d3mology D3M∅LA (@d3mology) reported

    So what’s to be done? Will I ever be able to make payments with my card again? Will there be someone at Natwest who can and will take responsibility and help sort this mess out? Since Natwest's telephone support score an F let's see if Twittwr's @NatWest_Help make a difference.

  • Abbie_thfc Abbie (@Abbie_thfc) reported

    This is not the first we have had problems with #natwest and it isn't good enough! [4]

  • willowpuff WilJoPa (@willowpuff) reported

    I haven’t received a text from Natwest saying I’ve entered my overdraft. I’m convinced the app is broken and quite frankly, I’m too scared to check.