NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 03/25/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (27%)

    Login (27%)

  3. Transactions (25%)

    Transactions (25%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • M_Law8 Law (@M_Law8) reported

    @njr_private @VeryGrumpyStats I'd say turn some road infrastructure to toll-based companies probably. Does the government not get a decent amount of revenue from NatWest? As a SWF enjoyed I feel obliged to support it

  • TwoHammel Jonathon (@TwoHammel) reported

    NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in my gas meter

  • JulieWa74353777 Julie Way (@JulieWa74353777) reported

    Scammed by a bogus direct debit transaction. IMPOSSIBLE to get help @NatWest_Help Can someone help me resolve a fraudulent activity on my natwest account that claims has been authorised by Paypal but which Paypal have no record of...

  • AshleyJLambert Ashley Lambert (@AshleyJLambert) reported

    @MAMBarLife @BarclaysUK This is the same as RBS, they shut down our closest one saying “use NatWest”. You try and they say oh we can’t help with that ring RBS.

  • DavidEppel1 David E (@DavidEppel1) reported

    @mrcitythinks @10DowningStreet I don't know but Natwest acknowledged it early on, and they still owe the larger payment -should be resolved next week, then I will demand an explanation from both sides. I love being a customer!

  • RRowanOlive Rachel (@RRowanOlive) reported

    so far today NatWest have simply decided my debit card doesn't exist anymore and my heating has stopped working again

  • LizTray Liz Tray (@LizTray) reported

    Then I unfollowed @BarclaysUKHelp and removed them as a follower. And mind you, I have been a Barclays customer for nearly 30 years. Incredibly bad training of cust serv/social media staff. Shocking, in fact. The kind of thing that makes you want to go to Natwest tbh.

  • PearlWonder1 Pearl Wonder (@PearlWonder1) reported

    @NatWest_Help when did the once great NatWest customer service become so poor. Impossible to get through to anyone and archaic phone system that just repeats the same rubbish over and over with no option to speak to a human being

  • smepathfinder Banking Reform. (@smepathfinder) reported

    When is a DSAR not a DSAR? When it’s a NatWest DSAR? I have been waiting for Greengrass and Rose. to supply DSAR for a customer of the Bank. This has taken many months. Can RBS NatWest we trusted? Fines equate to crimes, so no, they cannot be trusted.

  • Sweggers Mr Pickles (@Sweggers) reported

    @NatWest_Help #natwest claim to be making improvements to their online banking service, but I’d like to know what these are … it’s still as abysmal as it’s always been …