NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 01/24/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Londonwanderer2 London wanderer (@Londonwanderer2) reported

    Natwest app and website is offline.

  • Isthatconorj conor judge. (@Isthatconorj) reported

    @NatWest_Help Hi is there some fault with the natwest DigiDocs website as I keep putting my email in and I’m receiving no confirmation code

  • Adriancope Adrian Cöpe (@Adriancope) reported

    @NatWest_Help good evening is there an issue with natwest app in London? Can't login says try restarting app..

  • Dharma68131048 Dharma (@Dharma68131048) reported

    @NatWest_Help is natwest site down, natwest app not working

  • Chloejaneriaz Chloe (@Chloejaneriaz) reported

    @NatWest_Help is a shocking bank. I don’t even bank with them but the frustration watching my partner having a problem every other week is infuriating. Thank gosh for @HalifaxBank they rarely have issues to the extent NatWest do. It’s insane.

  • FahadEff Fahad (@FahadEff) reported

    NatWest has been going down so much lately with no compensation. Literally took my break and had to stand like a mug getting my card declined. Pricks. @NatWest_Help

  • polly_pegleg Lisa (@polly_pegleg) reported

    @Janssen99_ Just to let you know #natwest app and online banking has gone down, hardly surprising after the amount.of people continuously refreshing the app looking for their payment. All the government had to do was state an actual date for people instead of putting us all through this !

  • haeilns s. ◡̈ (@haeilns) reported

    i've been looking for a graduation dress for the past month and couldn't find anything but now that i finally found one my banks down and i can't purchase it ... if the dress sells out i will cry. the fact that everyone at home also has natwest

  • PinkWaferBelle Bernadette Horton 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@PinkWaferBelle) reported

    @NatWest_Help Your online banking app is down. Any idea when it will be back up and running? #natwest #outage

  • Tahir_Ahmed10 Tahir Ahmed (@Tahir_Ahmed10) reported

    I'm more worried about getting my salary tomorrow. If Natwest still has IT issues I don't know if I'll get paid.