NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 12/13/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sharonbabes1 Mrs Robertson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #PrayingForUkrain🇺🇦 (@sharonbabes1) reported

    Just saw #BarclaysBank and #Natwest are closing stores across the country this year omg pushing us further to online banking with no access to humans in branches due to #TheCostOfLivingCrisis see what greedy humans/companies are pushing us around 4 Profits!! 🤬

  • kilou2002 Ki Halford (@kilou2002) reported

    @NatWest_Help is there a problem with certain card machines & natwest debit cards at the moment? Both mine & my daughters were declined 4 times for contactless & pin when trying to pay for something in a shop but another card used from a different bank was accepted immediately?

  • den_mcgrath Denise (@den_mcgrath) reported

    @NatWest_Help Wow! An existing customer, 85 year old with a hearing impairment wants to open additional account, has to have online banking or a smart phone in order to access app relay health, the customer doesn't have either, so told by Natwest sorry we can't help!

  • marzipan_civil Marianne Mcdonald 🚫🐍 (@marzipan_civil) reported

    @RoadsideMum Don't know which bank you are with, but when I was with natwest, if they thought there was a fraudulent transaction, they'd stop the transaction but not block the card, and text me "this transaction is suspect, was it you, text back yes or no"

  • kjaskur kjaskur (@kjaskur) reported

    @NatWest_Help My DMs are open, feel free to message. I’m done with NatWest’s poor customer service, I don’t feel like this switch makes any sense anymore

  • NotChrisBall Chris (@NotChrisBall) reported

    Logged out of my NatWest app- can't login without changing my phone number on online banking because it's on my old New Zealand number- but to approve the number change it needs to be done on my NatWest app Make it make sense

  • mattxrpgrean Matt henshaw (@mattxrpgrean) reported

    @CryptoChrisCard @maneco1964 No NatWest is bust where is your math? Another 30 banks shut down makes sense to me.

  • pritchard07 William Pritchard (@pritchard07) reported

    @NatWest_Help I’m OK with it public! I’ve been banking with NatWest UK since I was 16 when you lied about supporting students & had 0% interest or contact w me. I’ve always had funds & now that I graduated, i am earning from overseas as well, I wish to close my account. Can you help with that?

  • re_clur clur (@re_clur) reported

    ******* hell mum just received a VERY convincing call pretending to be NatWest fraud department and they had somehow managed to access her bank account.

  • zeeshanm Zeeshan Muhammad (@zeeshanm) reported

    @Madzxcc @BaynesSZN @FatBoiDonn I do a high amount of banking cash back incentives, I've done Santander, Lloyds, TSB, FirstDirect and now Natwest. That's an easy £850+ for doing minimal effort. The deposit tally issue is a common area people get stuck on due to how the terms are worded.