NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 01/20/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Paddyboy1875 Sully (@Paddyboy1875) reported

    @BrendanClay666 @NatWest_Help Nonanswer from natwest...no **** ..start of the carbon tax revolution. The great reset!!!

  • PaddyTaylor Paddy Taylor (@PaddyTaylor) reported

    Hi @natwest I spent 20 minutes trying to get through on Tues, I am now in dire need of help and due to a technical issue you are unable to connect me, no online options meet my need despite the message telling me to try them. When are you going to start offering customer service?

  • BarclaysUKHelp Barclays UK Help (@BarclaysUKHelp) reported

    @MattCohenMusic With your parents no longer being Barclays customers, there would be nothing further I can help with I'm afraid. I'd contact NatWest as I'm sure they have vans plus some agreement with the Post Office to support customers too. Take care and stay safe. Leigh

  • xiaomai76409159 debbie (@xiaomai76409159) reported

    Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.

  • Lil_rabbitfoot 'Yatesy was Roberts' (@Lil_rabbitfoot) reported

    @LaikaTone @NatWest_Help @NatWest Noooo! That’s awful, why can’t people this clever put their skills to good use and small businesses really need to feel supported by our banks, right now more than ever ! 😞

  • Timoroola Timoroola (@Timoroola) reported

    Oh my god the service at Southend NatWest was the only Christmas present I needed this year - what a trooper Jackie was. @NatWest_Help

  • GpMedialtd Geoff_Paddock (@GpMedialtd) reported

    @NatWest_Help Someone representing Natwest has sent my business an email asking me to log on to a website with a username and threaten to remove banking unless I meet a tight deadline. Is it fraudulent?

  • PresTITANRaptor Chris C (@PresTITANRaptor) reported

    I'm working overseas. They couldn't get ANYTHING right and do not have an email address to communicate. AND their chat-help is absolute garbage. We will likely NEVER do business with Natwest again and we may EMBARGO any potential clients that bank with them. Unbelievably poor.

  • JamesSpackman James Spackman (@JamesSpackman) reported

    Dear @NatWest_Help, having tried to get assistance from your customer support, I can say that if NatWest bank is indicative of the UK banking sector it’s no wonder the sector is in serious trouble. What an awful company!

  • craigh0412 CAH (@craigh0412) reported

    I actually have more chance of flying to space than getting help from @NatWest_Help @NatWest been on the phone for 20 mins. Can't help. Been on to cora for over half hour. Can't help. Waiting in queue which aren't updated in over 20 mins. I give up. I'll go to another bank