NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 01/13/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • NisbetMike mike nisbet (@NisbetMike) reported

    @NatWest_Help my partner moved some money between her natwest accounts on Friday 30th sept. The money left 1 account and is still not showing in the other. She's contacted via phone but is not getting any help. Is there an ongoing issue with the Natwest Banking app?

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @santanderukhelp It is Ok I put the cash into my NatWest account instead, A bank with far superior customer service than santander

  • Dookie3000 ****** Howser (2022 Version) (@Dookie3000) reported

    @NatWest_Help It was applied for online via the Natwest website. Not digidocs I believe. The mortgage number is meant to be sent by email to us, no?

  • NormanB47489009 北京包养天津包养石家庄包养长春包养吉林包养沈阳包养哈尔滨包养大连包养唐山包养邯郸包养保定包养学生 (@NormanB47489009) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • LauraWa72395472 Laura Walters (@LauraWa72395472) reported

    @natwest help anything to say please?

  • DonnaJFarmer 甜蜜制造包养中介专注上海包养南京包养杭州包养 (@DonnaJFarmer) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • siye0nlover elin⁷ is seeing deukae (@siye0nlover) reported

    @lvIykoo nah cause my natwest took its time to login

  • markemberton Bringer of Light & Magic (@markemberton) reported

    @edfcustomers It is a nightmare …. EDF advised me to make an Indemnity Claim as easiest way to claim back money owed which my bank have done but now won’t pay NatWest so will end up paying anyway !! Absolute **** show ….

  • NEIL58906433 NOMAD (@NEIL58906433) reported

    @bobsypenny @NatWest_Help Same here with Natwest .. I'm under 14 days so going to cancel the service

  • xRaraJBx Sarah B (@xRaraJBx) reported

    @NatWest_Help Hi, can someone please advise me why NatWest online chat are telling me that my mortgage advisor hasn’t uploaded documents when she has sent me proof that she has. I’d also like to know if we will get the interest rate that we applied at? Poor service so far.