NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 12/18/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • fallenangel1969 fallen angel (@fallenangel1969) reported

    18 months ago my bank closed its branch down . Today I get a letter telling me it's closed down . No **** Sherlock I know the week after it closed as I tried to go in #natwest

  • stevephillips68 Steve esq (@stevephillips68) reported

    @NatWest_Help Anybody there? Anyone? Another example of the **** show that is customer service at Natwest.

  • Flossleberry 🇺🇦 Rachel (Matthew’s Mum) (@Flossleberry) reported

    @NatWest_Help Hiya! I still have my ex mother in law on my ISA, somehow. She isn’t in the account name so I think she might have 3rd party access from when she worked for Natwest. How can I remove it easily please?

  • maxemil97866064 maxemilian | I’M GOING TO SILVERSTONE IN 2023 🧡🏎 (@maxemil97866064) reported

    why does natwest have to be down now, i’m trying to do transactions but the website is down and i’m going out in less than an hour

  • matteight88 Matt I (@matteight88) reported

    Great news that Natwest is reducing high street presence (!) Shame the announcement has coincided with their online banking being down...

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

  • shelleylevy Shelley Levy (@shelleylevy) reported

    @GeeHizzle @NatWest_Help Same here! NatWest service status is still not reporting it. Come on @NatWest - get a grip !!

  • SteveBarnes51 Steve Barnes (@SteveBarnes51) reported

    @trafalgarartuk As a customer of NatWest who have had their accounts frozen for no reason. With no communication from NatWest I fully endorse your comments. Don't touch them with a bargepole and close your account while you still can.

  • Ro8Williams Camrobear (@Ro8Williams) reported

    I was also advised I am unable to make a complaint which is ridiculous meaning I have had to resort to Twitter .... Please see screenshots below from @amazon customer service and also NatWest....

  • c_h_pugh Christopher Pugh (@c_h_pugh) reported

    @NatWest_Help I have not used my NatWest debit card on the internet before. I want to pay £10 every month for my broadband. I have registered a mobile phone number and email with you. Am I likely to have any problems paying over the internet? Thank you.