NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 03/12/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • jnoble100 Jason Noble (@jnoble100) reported

    @NatWest_Help The retailer says they support PSD2 fully. It also failed on the NatWest site. Somethings wrong. And the card team just give me one word answers. The card isn’t fit for purpose.

  • GuernseyAudrey Audrey Branch (@GuernseyAudrey) reported

    @Richard_D_E @NatWest @HSBC_UK Agree that UK address is needed. Relates to UK banking reform after the financial crisis. And recommend signing on with a doctor straight away. My son didn't, contracted severe Covid very early in first wave and was unable to access NHS when he was poorly.

  • Sarah_Wardy سارة 🇲🇦🇵🇸 (@Sarah_Wardy) reported

    @NatWest_Help hey Natwest - I'm a female traveling solo in Europe and you decided to block my debit (visa) card without previous notice. Just spoke to Palwhart and he said he can't do anything. Can you solve this? It's critical that I keep access to my card. For my own safety!!

  • baxter_daniel Dan (@baxter_daniel) reported

    @rodmeister67 @kisskerr @kevverage It doesn’t change ownership because it is owned by RBS, who changed their name to NatWest group due to it being the majority of their customer facing business. You’re not very good at this are you?

  • samandmillie91 sam (@samandmillie91) reported

    @NatWestGroup is there any issues with card payment atm as a lot of NatWest cards are being declined thank you

  • NormanB47489009 北京线下 (@NormanB47489009) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • ANKITBHOLA13 ANKIT BHOLA (@ANKITBHOLA13) reported

    @NatWestGroup Employees in RBS India Claimed Forged Bills under their Service For Tax Evasion. I can provide the proofs that can be verified. Plz provide a valid email id to share.I am also sharing the same with Income Tax department India as RBS Natwest approved such forged docs

  • DonnaJFarmer 上海包养南京包养杭州包养 (@DonnaJFarmer) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • barbara54197360 barbara (@barbara54197360) reported

    @LloydsBank No it’s not back to normal! I tried paying for car repair and was embarrassed as it wasn’t working! If it wasn’t for my friend that’s with NatWest and she was kind to pay for me I wouldn’t be able to collect car! Sort it please. Still does not work.

  • berry_kirsten Kirsten Berry (@berry_kirsten) reported

    Anybody else experiencing severe delays, frustration and just plain lack of any customer service from NatWest Bank? #natwest #natwestbank @NatWest_Help @NatWestGroup