NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 01/23/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ant_tony123 anthony ward (@ant_tony123) reported

    @sundayhandbag @LBC @mrjamesob Working in Finance means a lot of things - He didn't seem to me he would be working as "banker" (trader/M&A/economist etc...) . Could be working being for a Natwest branch for all we know.

  • MrFoste80241360 Mr Foster (@MrFoste80241360) reported

    @NatWest_Help @natwest. After a very pathetic person on your phone system. Your legal right of access to myself, my address and contact numbers have been REVOKED!!!! Fed up of trying to sort acc’s out and have to deal with incompetent cretins behind a desk!!!! Sort your **** out

  • seaniedixon 🖤 (@seaniedixon) reported

    A real **** you to however has tried to take our Amazon prime with my card details bc I’ve got a 39 minute call wait with NatWest now 😮‍💨

  • AsheSte ste ashe (@AsheSte) reported

    @NatWest_Help hi I need some help. You have sent me a cheque but I don’t have a bank to cash it in to? Can a NatWest branch exchange it for me or direct transfer it instead?

  • tarachasteau Tara Chasteau (@tarachasteau) reported

    Please reconsider if getting a #remortgage with @NatWest_Help - the Conveyancing company are so terrible my three year old could do better. Time to stop the ‘free’ legals and pay for a proper job NatWest

  • _this_now thisnow.be (@_this_now) reported

    @NatWestBusiness Are address records separate between a NatWest Business debit account and a NatWest Business Credit Card? I'm having a problem with a passport application and proof of address. Or are they sync'd?

  • charles_rogers_ Charles Rogers (@charles_rogers_) reported

    @Psmudge1972 @Ianblackford_MP you mean rbs owned by natwest and headquarters in jersey... like said banks are a problem globally dont put scotland indy on this

  • MayfairJewellrs Mayfair Jewellers (@MayfairJewellrs) reported

    @NatWest_Help Is there a issue with NatWest today as I have made transfers and payments which have disappeared and can’t get through to anyone on the phone

  • sianhudsxn_ Sian ♡ (@sianhudsxn_) reported

    i’m getting sick of my natwest online banking not working and nobody has been helpful when i’ve been speaking to them 🥴 it’s been almost a month now without it

  • NatWest_Help NatWest (@NatWest_Help) reported

    @labdon_cary @NatWest Hey Cary, can I ask why your calling today? Is there anything I can help with? - Jonathan