NatWest down? Current status and problems in Smethwick, Sandwell, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (30%)
• Website (28%)
• Transactions (21%)
• Mobile App (15%)
• Transfer (4%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Elliott Brown (@ellrbrown) reported 32 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

• 
  Martyn2😀 (@Martyn210) reported 40 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

• 
  AJKearney (@aquaticsmum64) reported 49 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  JesusJM (@hardhouse6) reported 52 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Madge (@Madge21720868) reported 2 minutes ago

  @CooperativeBank Hi ive been with you for 20 yrs but today I opened an acct with @NatWestGroup as the service is awful! cant access my own money! ap is always broken! not sorry to leave. now get the ap working so I can transfer my cash to Natwest and close my acct with you

• 
  John Ellison💙 ♿️ 🇵🇸 🦉 SWFC Blues Guitarist (@johnellison) reported 4 minutes ago

  @NatWest_Help Ocado smart payment failed AGAIN, Please fix this ERROR @Ocado I have continual issues with NatWest unable to process subscriptions, I will re-entre my card AGAIN

• 
  exmouthseer (@exmouthseer) reported 6 minutes ago

  @natwest biometrics stopping me paying any bills. Removal not work. Driving me mad. Just been cut off by your phone answerer who I asked to talk through process in case I’d made a mistake. Disgusting I am a business customer

• 
  Andrea Willetts (@AndreaWilletts1) reported 10 minutes ago

  @janib_19 @CooperativeBank Natwest..think its 200 for swapping and I do all my usual banking with them and have never had an issue.

• 
  mark White (@TommaxMw) reported 11 minutes ago

  @afcbbeachboy @NatWest Even so Nick how long before everything is online it's disappointing to see how busy that bank is yet it's still closing down in a major out of town shopping centre

• 
  K E (@Eastyyy85E) reported 12 minutes ago

  @CooperativeBank absolutely terrible no access to move money around etc for 3 days now. Worst bank I have ever had to deal with.. You should b giving ppl compensation for this. Every ova week app is down. Advice dnt go with coop..never had any these issues with natwest etc....

• 
  Bev Lewis (@BevLewi02131128) reported 18 minutes ago

  @victorialewis76 @CooperativeBank Ended up locking my account yesterday going round in bloody circles, really really pissed off. CS couldnt unlock as the dam system is down! After 5th April when all DDs are cleared will change to Natwest or Lloyd's both banks have good reps

• 
  Nenajj (@nenajj) reported 19 minutes ago

  @NatWest_Help You finally get passed digital assistant Cora who is like M3ghan! (Her goal is to not allow you to speak to a human)! To a 26 minute wait for customer services. Not the Natwest I remember.

• 
  Inimitable Neuro (@InimitableNeuro) reported 19 minutes ago

  NatWest customer service is an absolute joke. Phone line doesn't work due to "technical issues" directing you to the app. The app tells you it'll get back to you within FOUR hours! What happened to the days I could speak to a human FFS. I can't even go into a branch as they've…

• 
  David Green (@david52010) reported 19 minutes ago

  @NatWest_Help Because of the forthcoming lack of customer service on the Isle of Wight, does NatWest suggest that I move to an alternative Bank who will serve their customers.