NatWest status: access issues and outage reports

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent NatWest outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Website	18 hours ago
Birmingham	Transactions	4 months ago
Oldbury	Website	5 months ago
Birmingham	Mobile App	11 months ago
Brierley Hill	Website	11 months ago
Birmingham	Mobile App	11 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Elliott Brown (@ellrbrown) reported 7 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

• 
  JesusJM (@hardhouse6) reported 24 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

• 
  Martyn2😀 (@Martyn210) reported 26 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

• 
  AJKearney (@aquaticsmum64) reported 32 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Mrs Spoon (@ChadwickCheri) reported 38 minutes ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stevie K (@the_k_bizzle) reported 26 seconds ago

  @NatWest_Help Hello! 👋 Hope all is well in Natwest towers. I need to give my employer my branch info, It was Prestwich, which closed, now its Cheetham Hill which is closing. I was told I can use the Bolton Service Centre but thats closed. Is it Chatham or Head office? I give?

• 
  DJM Comments (@DjmComments) reported 5 minutes ago

  @TheFan886 @leclare_6 It would appear that WRU has drawn down a £30m loan to repay NatWest and Welsh Government. They also have a Rolling Credit Facility £25m plus the option to draw down £5m for future capital projects. The deal is in place for another three and a half years and they'll go to market again for better terms in about two years time.

• 
  Nick 🇿🇦 (@TakeYaMaddison) reported 8 minutes ago

  @NatWest_Help @TheFCA @financialombuds for the record, I have been lied to by NatWest. I was promised my case would be referred to a specialist team within 24-48 hours, and now been told they aren't going to help me because they are still within 8 weeks of the complaint (made 7.5 weeks ago)

• 
  Devanik Saha (@devaniksaha) reported 9 minutes ago

  @NatWest_Help hello I had a natwest balance transfer card approved in mid Dec 25. but I havent received the card yet physically to manage my direct debit, etc. but I have received a statement. can you help pls?

• 
  Nash (@nashahmed3) reported 9 minutes ago

  @Loopify it’s not just a NatWest issue it’s a banks as a whole issue, hope they resolve this swiftly bro

• 
  Mahesh Chauhan (@chauham) reported 10 minutes ago

  We are stuck in Dubai, and have Natwest Platinum travel insurance through Allianz. Just tried to contact the UAE branch of Allianz and they have said our policy is not valid here, and to call UK support number. What kind of Travel insurance are you offering?

• 
  Raye (@Raye455) reported 11 minutes ago

  @GoodwinMJ Matt the closure of bank branches in Denton, Manchester—similar to trends across Tameside and the UK—is primarily driven by a significant, long-term shift toward digital and mobile banking, which has led to a dramatic reduction in branch footfall. Major banks, including NatWest and Lloyds, have closed branches in the area, stating that they must adapt to changing customer habits, as many users now prefer to bank online. It’s down to the public being pushed to use online banking. Not @Keir_Starmer

• 
  Mort ⚽️💙🍏❤️🐹🇪🇺🎧 🙏 (@M_Daawwgg) reported 15 minutes ago

  @scriptwren I’m not confident they’ll be a supply by Friday as the causes are so vague. As you say, there have been problems for several years.I’m sure they’ve enjoyed their dividends but the #NatWest et al have some investing to do.There needs to be a proper plan, honesty & transparency 2/2

• 
  Graham Dean (@GrahamDean44894) reported 16 minutes ago

  @GSGB01 Yes JC we need people with knowledge and support from the nation , Sharon Osbourne next, we need someone that is one off the top brass from the bank off England or other financial field that isn't a fake cashier at NatWest like we have now , MPs that make a difference

• 
  re (@re500v) reported 17 minutes ago

  @NicholasGuyatt Was actually In at the time block rock owned ex NatWest towers which had an American dorm for foreign students. Had shops selling American candy. Our resto was in there. Cost approx 500£/wk in 05. We also worked with Hoxton urban lodge who had rooms starting at 29£