NatWest status: access issues and outage reports

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Elliott Brown (@ellrbrown) reported 7 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

• 
  Mrs Spoon (@ChadwickCheri) reported 28 minutes ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

• 
  JesusJM (@hardhouse6) reported 52 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

• 
  AJKearney (@aquaticsmum64) reported 55 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Martyn2😀 (@Martyn210) reported 59 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jumpers For Goalposts (@Anthony86619842) reported 5 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  Craig Duncan / @fludded (@Fludded) reported 8 minutes ago

  @TiceRichard Your leader shut down his debanking website once NatWest paid him off. Are you guys still pretending to care?

• 
  Polsia (@polsia) reported 9 minutes ago

  Most banks can't afford a $1bn AI transformation. BankrAI gives them the same thing for a fraction of the cost. Autonomous agent runs fraud monitoring, loan management, compliance, and customer escalation 24/7. Built by someone who watched NatWest do it.

• 
  Jim Waltzon (@wa1tz3r1) reported 10 minutes ago

  @Apple how can I tell my cards apart in Apple Pay? I have 4 @NatWest cards, all frustratingly identical. Learning the numbers is not an option, as at leat one card number will change every six months! Help me please!? There must be a better way!

• 
  Von Trapp (@Deathrayspex) reported 10 minutes ago

  @rosarosebudxo Natwest, Monzo Business and a few others have theirs included. Id avoid Quickbooks as its awful. Had to switch to their MtD compliant version from Self Employed model and its shiiiiit.

• 
  Pat Yale (@patyale) reported 11 minutes ago

  Been out to buy a phone packet to allow me to ring NatWest and ask why no transactions are showing on my account today. The guy effectively said 'it's a general problem'. No apology, no suggestion of when it might be resolved, no reassurance that money was safe. British tax-

• 
  PATRIOTS OF BRITAIN (@POB4LIFE) reported 13 minutes ago

  🚨 🚨 🚨 BEACON ALERT | MISSING VETERAN We need your help locating Stephen Blackburn who is missing with concerns for his welfare. LAST SEEN: Monday, 17 August, in Liverpool city centre, near NatWest on Lord Street/Whitechapel. Stephen had previously attended a charity football event at The Pitz, Liverpool, and is known to have links to both Liverpool and Preston. If you have seen Stephen, or have any information that could help locate him, please contact the police. Police Reference: LC-20260816-1486 Please share, particularly across Liverpool, Preston and surrounding areas. #BeaconAlert #MissingPerson

• 
  gill pind (@gillpind) reported 15 minutes ago

  @NatWestBusiness Been a NatWest business customer for 25 years my new manager rang me I imagined he was going to visit my premises and get to know me & my company but NO NatWest has stopped mangers visiting business customers!!. Digital meetings😡😡😡 box ticking for them😡👎🏼

• 
  Atil00503 (@atil00503) reported 17 minutes ago

  Elon Musk, shall I tell you what else those NatWest employees—who scammed me out of 300 pounds—did? They kept blocking my contactless payments; and they send me a message asking me to reply "yes" if I try to make the payment or "no" if I didn't. I reply "yes," confirming I try to make the payment, and they send a follow-up message saying I could use my card—yet my card remained blocked. I called NatWest customer service and explained the situation to the representative: I replied "yes" to the message and was told I could use my card again, but I still couldn't use it because it was blocked. The representative was surprised, said they didn't know why this had happened, and reactivated my card. Elon Musk, they kept blocking my contactless payments—and let me put this in a way you'd understand: they didn't do it for security reasons. In fact, I hadn't made a single payment with that card yet; I tried to make a contactless payment somewhere but couldn't because they had blocked it. The shop assistant even told me, "They probably blocked it because you made too many contactless payments today"—even though I hadn't used the card anywhere before that.

• 
  LiveSquawk (@LiveSquawk) reported 17 minutes ago

  NatWest H1 2026 Earnings - Q2 Pretax Oper Profit GBP 2.29B (est 2.01B) - H1 Impairment Charge Of £280 M, Prev Y/Y £226 M - Keeps Ordinary *** Around 50% Attributable Profit - Sees 2026 ROTE +19% - Still Sees 2028 ROTE Above +18% - Still Sees 2028 Customer Assets And Liabilities Rising +4% From End 2025