Is NatWest down in Smethwick, Sandwell, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Mobile App (20%)
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Transactions (15%)
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Transfer (3%)
Community Discussion
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NatWest Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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JesusJM
(@hardhouse6) reported
from
Birmingham, England
I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.
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Martyn2😀
(@Martyn210) reported
from
Dudley, England
@grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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All Corporations Are Evil
(@respeak_uk) reported
Just logged onto my Natwest mobile banking account. It says it's having service updates until Sunday. Never seen that before - me thinks it's nothing to do with service updates and everything to do with the state of the sector.
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Inimitable Neuro
(@InimitableNeuro) reported
NatWest customer service is an absolute joke. Phone line doesn't work due to "technical issues" directing you to the app. The app tells you it'll get back to you within FOUR hours! What happened to the days I could speak to a human FFS. I can't even go into a branch as they've…
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THE COMMUNITY PROJECT
(@SajGoraya) reported
@Midget100 @RedKLN @NatWest_Help Switch to First Direct. £175 switch but better overdraft amount and £250 of that is interest free. I did so after the same terrible service you had trying to switch with Natwest and then choosing not to.
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M Purssey
(@purssey1) reported
@NatWest_Help Due to NatWest's archaic system I've been told to diarise. So taking into account you can not transfer on a week-end or public holidays, it will take nearly three weeks to complete the transfer. As I said before "archaic" and totally lacking in any customer service.
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hwicky123
(@hwicky123) reported
@NatWest_Help since when are NatWest branches in RBKC closed on Saturday. There are always huge queues so clearly the service is needed.
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The sound of your Scream, is like sweet music
(@cjc_cj) reported
Natwests new digital customer assistant as useful as 1990s furby only, with and fun removed. #natwest
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Hi Viz Markie
(@spunkster69) reported
@NatWest_Help so after speaking to your call centre this morning who said someone would call me back around 10am this morning guess what.... I will give you a clue.... My phone hasnt made that noise when it rings... I guess more lies and contemptuous service from Natwest
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Alexandra Pearson
(@alexpearsonUK) reported
from
Chartham, England
Big shout to @natwest rewards and @TheAA_UK today. BOTH cars broken and their combination for customers has been brilliant. Much better customer service than when #greenflag were the option
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Alex
(@alexloveless69) reported
@NatWest_Help hi i’ve just switched my current account to natwest where can i find my sort code and account number to access online banking? do i have to go in branch?
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IVOR MECTIN
(@IVORMECTIN4) reported
Anyone out there having trouble logging in to NATWEST ? Tried everything this end, NATWEST were no help either. Any suggestions welcome