NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 12/09/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • coffee_cakekids Rachel (@coffee_cakekids) reported

    I’ve been with NatWest for about 6 years and only once not been able access my accounts online. I’ve been with @LloydsBank since august and it’s happened about 6 times already. Lloyds, I need to be able to use my app!

  • MathsladyScott Heather Scott (@MathsladyScott) reported

    @NatWestBusiness I wrote a 3 page letter of complaint to NatWest re time it took to resolve a problem 11:38- 17:35hrs-manager was 'satisfied agents were doing what they could ... successfully' - often banks miss the point of customer service - I will be closing my account 😢

  • Nodleman1 Nodleman (@Nodleman1) reported

    @NatWest_Help Hi. Is there an issue with NatWest Credit Card at the moment? Can't see my card in the mobile app

  • DLBrade Daniel Brade (@DLBrade) reported

    @HSBC_UK finding it impossible to pay my credit card as I bank with NatWest, poor customer service

  • Jake_ellis_sy jakeellis (@Jake_ellis_sy) reported

    @Efrendo_X I use monzo now after NatWest blocked deposits, no issue so far with monzo 👍🏻

  • craignicol craignicol 😷 💉💉 (@craignicol) reported

    @garyfleming possibly. I thought it was all payment systems, but it looks like HBoS, RBS/NatWest and Barclays' recent outages were all login issues issues.

  • WelshLFCWarrior David Richards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@WelshLFCWarrior) reported

    @monzo So can I switch my main bank account from NatWest to Monzo whilst being paid by a German company with no issues?

  • Foxsan48 Mx. Lottie (Charlotte) 💜🦊 (she/her) (@Foxsan48) reported

    only reason I got through all of this, was Monzo, Natwest wouldn't let me open a bank account without more paperwork than I had given I'd just returned to the country less than a month prior and didn't have a rental agreement or any **** sorted out yet.

  • mellonicoley mello 💚 (@mellonicoley) reported

    @purplelime omg that's annoying and funnily enough I am thinking to switch back to Natwest as I have an old savings account with them (was fun figuring out my login earlier!), plus my sister is with them and keeps singing their praises

  • 1968Pixie Michael Elias (@1968Pixie) reported

    @CYMROPORT happening in Cardiff, there are no banks currently in my area, Natwest, Barclays and Lloyds have all pulled out in last 12 months. Awful for the elderley