NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 01/19/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • abek42 Abe (@abek42) reported

    @NatWest_Help : Really disappointed with Cora and Neha. When a customer is trying to get in touch because their Natwest app is pinging messages of fraudulent activity, there needs to be a sense of urgency and competence.

  • DiptiSh95223972 Dee Sha (@DiptiSh95223972) reported

    @Barclays @BarclaysUKHelp he then has to beg down the phone for them to transfer some of his money to his NatWest debit card so he can get his basics, he can use this debit card without any issues over the internet to spend his money on what he chooses for however long he may

  • GinaSomani Gina Francis Somani, Victoria Frutti Limited (@GinaSomani) reported

    Assume the universe knows NatWest wasn't the graduate scheme for Gina Francis assume **** off

  • mattrogowski Matt Rogowski (@mattrogowski) reported

    @uxcharlielouise @NatWest_Help I had to phone up in the end, the person I spoke to said I could do it on the app and I had to correct her and tell her I couldn't because there was a "known issue" with it, but doesn't seem like anyone at NatWest wants to fix it!

  • Metin07722966 Metin (@Metin07722966) reported

    @NatWest_Help hello, I have sent a DM regarding a issue with switching to NatWest. Please can you help me ? Thanks

  • Madaboutbooks1 Mad about books (@Madaboutbooks1) reported

    @HalifaxBank Are the hours being revised? NatWest are 4:30 and Lloyds are 5pm. It's getting that we'll need to switch banks. 3pm mon-fri just isn't realistic. I'll just have to try and get someone to take her into branch while I'm working. Could you pass it along to look at opening hours tia

  • miketech_1 Mike Tech (@miketech_1) reported

    @2chen69 @eBay @NatWest Message me now I can help

  • AlistairNic Alistair Nicholls (@AlistairNic) reported

    @DerylLynn Yes! Just been dealing with one for an hour for the simplest issue. Previously NatWest refused to transfer £ to another bank account until I went into a branch, photo ID & spoke for 20 mins on phone to one of their "security" people. Why are you transferring this £?!!

  • kSJ5BKLKuPUiMOY گُم در سَر (@kSJ5BKLKuPUiMOY) reported

    @NatWest_Help @TheFCA @Nick__Howe I don’t know you Nick but since you are proudly working for Natwest I’m tagging you for help!

  • D23Rohit1 @D23Rohit (@D23Rohit1) reported

    @NatWest block business accounts and return all credits & debits because they want business profiles that has already been submitted. Very #haveyhanded #bank #compensation anyone else with similar experience?