NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 02/21/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (17%)

    Mobile App (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • mcvicario Chris McVicar (@mcvicario) reported

    @MoneySavingExp just noticed the £200 for switching to NatWest offer ended on the 14th Feb according to their website.

  • babybluezoo Rachel Genevieve Scott (@babybluezoo) reported

    Right now, it will take me a couple of months to save for the trip. I will also need a smart phone because I need to use that NatWest app. I'm going to book a coach to get me to Heathrow. Now I am off to buy a cheap smartphone. Not happy, it's one **** up after another.

  • Me1Budget Hannah| Money Blogger (@Me1Budget) reported

    @NatWest_Help is there a problem with your app? I am unable to see my credit card information within the app! Anyone else getting this issue? #natwest

  • mattxrpgrean Matt henshaw (@mattxrpgrean) reported

    @CryptoChrisCard @maneco1964 No NatWest is bust where is your math? Another 30 banks shut down makes sense to me.

  • Mrlucky111 Martin Armytage (@Mrlucky111) reported

    @HSBC_UK How an earth can I pay my NatWest credit card. I just keep getting a 503 error. Tried everything

  • jspencer7371 Jonathan (@jspencer7371) reported

    @nataliesawyer In all honesty Natalie, I totally agree you go into a branch you get told to use the machine, Natwest, Halifax & Lloyds the service is awful , In 2011 I changed to the Nationwide they are brilliant.

  • Mikeisnotsmooth Mike (@Mikeisnotsmooth) reported

    The new Natwest cards are ****, aren't they? The contactless works about 1/5 of the time and when you go to pay for things online, sometimes it's counted as a 'Mastercard', sometimes a 'Visa Debit' or sometimes a 'Mastercard Debit' depending on the site! ******* awful

  • kickingmustang kickingmustang (@kickingmustang) reported

    Hearing all graded workers at NatWest receiving 7% pay rise this week. Even IF CPI was 2%, pay rises at this level across the economy mean it impossible for the Bank of England to not raise rates further. Labour market is tight & workers negotiating hard. Inflation is not over.

  • SynK_R 🏴󠁧󠁢󠁷󠁬󠁳󠁿-SynK R-🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SynK_R) reported

    @G0TLU @25z2 @Malwarebytes When you download the app. Natwest pays for the first year subscription free. Yes. You have to login to get the download. Because its natwest thats promoting it.

  • RideoutTim Tim Rideout (@RideoutTim) reported

    @scoopster6 @AshReganSNP Your maths is out. RBS plc is £102 billion. Add other Scottish banks and you get to at most £250 bn. That is about 130% of GDP. Not a problem. Natwest Bank plc is a London bank and always has been. Same with Lloyds Bank plc.