NatWest

Is NatWest down in Smethwick, Sandwell, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 03/10/2026 02:20

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • zz5g72 Steve (@zz5g72) reported

    @MoneySavingExp Natwest site is a mess. Going round in circles due to Joint account. Basically it seems you can't use the switch service for a joint account. Have to first open a sole account and later add another person. Pain in the butt.

  • Grenoside Bluebell Cottage (@Grenoside) reported

    @NatWestBusiness Well that would be a miracle when in a few clicks a Natwest business customer is unable to open a Business Reserve account (meeting all criteria that is) and after speaking to 7 different advisers at Natwest taking over 1 hour is still unable to open a Business Reserve account.

  • LloydsBank Lloyds Bank (@LloydsBank) reported

    @mynameisben99 Thanks for confirming this. While we're unable to speed up the process with NatWest, it does appear that they're aware of the delay. Do you have any friends/family members who may be able to help out until the money arrives? 1/3

  • seagull4a LindaD 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@seagull4a) reported

    @NatWest_Help No, I was told I'd need to go to a NatWest branch. Which I will do anyway in future as using the Post Office clearly isn't viable for business banking. But going from Barnes to Richmond and back (3 miles each way in heavy traffic) makes banking a slow job!

  • OllyMann Olly Mann (@OllyMann) reported

    Had a cheque for £2k. NatWest closed both branches near me. Their app won't accept large cheques. So I deposited it via Post Office, who lost it. I've gone into my overdraft. NatWest say it's the Post Office's problem, and vice-versa. Branch closures are happening too quickly!

  • YanaRoberts3 Yana Roberts|Business Advisor| Law|Health&Welfare| (@YanaRoberts3) reported

    @Ocado @NatWest I'll contact customer service tomorrow morning, as bank verifying transaction. Thank you.

  • SavinoDelc cryptomaniac (@SavinoDelc) reported

    @LadyofCrypto1 @BTC_Archive I think santander is fine at least my banks allows transfers to exchange some friends had issues with natwest

  • JenFutureStars Jennifer Baines (@JenFutureStars) reported

    @NatWest_Help can someone from NatWest fraud help before we go public with what’s happening!!! 4 emails no reply!

  • oechamberlain Oliver Chamberlain (@oechamberlain) reported

    @NatWest_Help You have locked me out from my online banking and now I can't get in because currently I don't have a phone. Natwest is the worst service I have ever used. Advise me.

  • Dewiwrites Dewi 🏹📜 (@Dewiwrites) reported

    @emilyinkpen I don't think that's necessarily a problem that needs fixing; there are scammers on Twitter, sure, but none of them are acquiring blue ticks and using them to trick people into believing they're speaking to *the* NatWest bank, eg. If you can buy verification, that will get worse.