NatWest

Is NatWest down in Smethwick, Sandwell, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Smethwick, Sandwell, England 01/23/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NatWest outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaarmstrong318 Geoffrey Armstrong (@Gaarmstrong318) reported

    @NatWest_Help Hi natwest, I’ll forward it on site. And no I didn’t click on it. If I every suspect anything is even half genuine I’ll close the email and log in via a secure browser.

  • Thisisred5Five That big number 5 (@Thisisred5Five) reported

    @NatWest_Help trying to set my daughter up with the NatWest app for which we need her account number & sort code but we can’t get this with logging into online banking which we can’t do without her account number & sort code! Round & round in circles! Utter ****!

  • orgel_dr Dr Michael Orgel (@orgel_dr) reported

    and our very existence is under threat. NatWest needs to stop funding companies profiting from this global catastrophe waiting to happen. They can do this by taking three decisive steps. First, the bank should announce its decision to eliminate all financial support to companies

  • orgel_dr Dr Michael Orgel (@orgel_dr) reported

    Scotland’s largest bank, NatWest Group, recommends looking into electric cars, but is still financing the companies that build nuclear weapons. Customers of RBS and other NatWest subsidiaries are asking their local branches for help to change this outdated practice

  • SortOfKnownO Ọrẹolúwa 🦋 (@SortOfKnownO) reported

    @iconicDemoe When I tell you they don't care. It's not just the boots. The counters in HSBC weren't working, NatWest was somehow too. So it's a whole area thing. It's like they don't think the people living here deserve the same standard of service.

  • Kiri188801802 Kiri (@Kiri188801802) reported

    @NatWest_Help I notice online NatWest are saying there is a problem with payments this morning so I’d assume that’s the issue?

  • CGamer1993 lucas 🐢 (@CGamer1993) reported

    cant buy a holiday ticket; sick beaches now i have wait 3 working days to use natwest app. baloon flight was ****, lasted about 10 minutes was scared though. #FixThesystem

  • nick_j_bacon Nick Bacon (@nick_j_bacon) reported

    I have been singularly unimpressed by #NatWest and their business banking service. Have been trying to sign up a business account for 5 weeks now. A dozen phone calls and still no idea why ID docs are being rejected. Absolutely appalling service when trying to start new business

  • littlerich007 Halifaxtropolis (@littlerich007) reported

    Customer service in this country is shocking. British Gas, Barclays Bank, Virgin Media, NatWest. All over the past two weeks their service is absolutely shocking. No resolution and just shite fob offs. They just do not care.

  • BreakIntoProg L Break Into Program 🇺🇦 (@BreakIntoProg) reported

    Does anyone remember the very first iteration of Natwest's online banking? It required the user to randomly press keys for a while, presumably to generate a unique key of some description. Anyway, it was terrible, and put me off online banking for years.