NatWest status: access issues and outage reports

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Mrs Spoon (@ChadwickCheri) reported 1 minute ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

• 
  JesusJM (@hardhouse6) reported 4 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

• 
  Elliott Brown (@ellrbrown) reported 14 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

• 
  Martyn2😀 (@Martyn210) reported 19 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

• 
  AJKearney (@aquaticsmum64) reported 51 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dobbsie (@paulcdobbs) reported 6 minutes ago

  @robprogressive A couple of years ago I went to buy some BTC from Coinbase as I had done many times. Natwest declined my card several times so I called the bank and was told there was no problem and to wait and try again. This continued for 24hrs so I called them back and eventually they put me through to another office - after several conversations someone came on and send actually Natwest have blocked any purchases on crypto exchanges due to the risk of fraud - I went nuts, if this is bank policy then why did items so many calls to get this response - I can check a box confirming that I accept the fraud risk and send my life savings to a Nigerian Prince but cannot invest with a US stock listed company which I had done many times previously - the UK banking industry is absolutely terrified of BTC - they recently allowed some investment in BTC ETF's (not quite ETFs but similar) in reality it's virtually impossible to access these. If they do this with gold then that's another thing altogether - I live and work in Asia now and gold is a key pillar of investment as they never trust the government and banks as burnt so any times in the past

• 
  Di Beirne (@ScattyCat) reported 7 minutes ago

  @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

• 
  Gabriel Sutton (@GabSutton) reported 9 minutes ago

  @WestStandWindy @MightyMillers20 He doesn’t need to do an awful lot though. Can probably transfer the operating budget into club accounts from the NatWest app on his phone from his yacht. Steve will know how to buy a player and run the football side. Head coach arriving tomorrow. He’ll have a managing director (Paul Douglas?) handling the non-football side. Facetiously, you’d say of all the things Tony Stewart has got wrong in recent years, having a holiday in May is probably the one thing he’s got right!

• 
  Chaipeelo (@YFSat7pm) reported 12 minutes ago

  @ChineseEmbinUK British students get special treatment in China, but once Chinese students leave the UK, they can’t get their own money back from @NatWestGroup, NatWest is basically an international banking scammer. Shouldn’t the Chinese Embassy in UK help Chinese students? #scammer #bank

• 
  Fordy (@Andyfor03298768) reported 14 minutes ago

  @NatwestB @TunnelGuruVPN NatWest bank Bedford, what a shower of ****. Me and my Mrs have banked with this lot for 30+ years and we cannot even take our own cash out in large amounts! Twice we had meetings totalling about 4 hours and they ask the same questions and we answer every one but still no cash.

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 18 minutes ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell

• 
  Daniella (@JupitorsL) reported 19 minutes ago

  @ZackPolanski Never mind me just down voting the community notes that are willfully ignoring the very valid point. It you got arrested for running into NatWest and smashing up their display, charged for it, then got done for robbing the bank later with no jury or due process you'd kick off.

• 
  Lyn Hamilton (@LynHami27606202) reported 21 minutes ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

• 
  Prepared Remarks (@P_Remarks) reported 25 minutes ago

  @InterGo10 “We had a very large customer that we announced Barclays. They did 20,000 Ultimate seats and 20,000 Duo seats. We also announced a number of other customers such as Anthropic, CACI, NatWest and Amazon.”

• 
  Boogie Sham (@hard77593) reported 26 minutes ago

  Anyone had a problem with opening a NatWest business account? I've been waiting a month!! No one answers the phone, I've been waiting for 40minutes this morning, no one answered. Online you get Bots. Fed up!