Is NatWest down in Smethwick, Sandwell, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (35%)
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Login (26%)
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Transactions (21%)
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Mobile App (14%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement
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JesusJM
(@hardhouse6) reported
from
Birmingham, England
I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support
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Martyn2😀
(@Martyn210) reported
from
Dudley, England
@grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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MEdmondsLondon
(@MEdmondsLondon) reported
@NatWest_Help I’ve been scammed by NatWest! Just spent an hour and a half waiting for fraud team to unblock a legitimate transaction. Shocking service - what’s the excuse?
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Critch
(@CritchD85) reported
@NatWest_Help @sophb66 @MetroBank_Help I’m only speaking for myself here, but I’ve been told by the pepper operations team that Metrobank customers bought by NatWest will not be able to access the manage my mortgage portal at all. Unless/until we make a material change to the terms so that we gain a “NatWest mortgage”
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5imon
(@5imon) reported
NatWest now working hard to resolve the issue, thanks very much @AJHBrom @NatWest_Help
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me and bee
(@meandbee2) reported
@treezbee @NatWest_Help @TravelCTM_UK I am having the same problem. They are more bothered about payments than getting citizens back to the UK it seems as I have no other bank apart from Natwest and because they don't comply with psd2 I can't get my booking confirmed.
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MissHimalaya
(@HimalayaMiss) reported
When I initially reported his death, NatWest did nothing for 13 weeks. They lost the case on the system and so it expired. They were executor of the will. My solicitor suggested a huge complaint and a request that they stepped down as executor. They did so. I started from scratch
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BhartiPatel
(@bhartivpatel) reported
@stwater I would like to thank Dawn Robinson on Customer Services who assisted me on 30 Dec in helping a vulnerable customer when he came into the Natwest Bank Melton Rd to pay his bill. He forget his pin so was unable to pay using bank services. Bill paid and DD set up.
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5imon
(@5imon) reported
2 - and all manner of interdepartmental chaos, I am no closer to having the account set-up completed that we applied for. Worked in business 40+yrs, never have I witnessed the stove piped departmental chaos & lack of customer service that NatWest has demonstrated, defies belief!
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soph v. 885
(@sophb66) reported
@CritchD85 @NatWest_Help @MetroBank_Help So we have to call to sort out our mortgage? **** off I ain’t doing that. metro and NatWest need to sort this out it’s disgraceful
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Noman Mohammad Tee
(@noman_tee) reported
How r v supposed 2 do biz wen simple transfer takes a month! Extremely frustrating. Who shud bear losses 4 late payment? Ur intermediary bank issues r UR issues not MINE!! Complete my transfer or Return the MONEY Immediately. Never using #Natwest for international transfer AGAIN!
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katielbrindle
(@katielbrindle) reported
@NatWest_Help hello! I have a notification on iOS for my NatWest app, but there isn’t anything in the app this could be referring too?? I have no idea how to get rid of it, any help would be appreciated!!