NatWest

Is NatWest down in Royston, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royston, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Royston, Hertfordshire, England 12/06/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (23%)

    Mobile App (23%)

  4. Login (15%)

    Login (15%)

Community Discussion

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NatWest Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @RedLetterDaysUK Hi, I just exchanged some Natwest rewards into vouchers and purchased an experience using some of the vouchers. I have £120 worth of vouchers & have redeemed one experience to the value of £75. However the website is saying I’ve redeemed them all?

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Aiki86 Alessandro Zucca (@Aiki86) reported

    @razlou @MartinSLewis Got offered a similar switching deal from NatWest where they said the new rate would have been effective immediately. With Lloyds instead you can fix the rates (with a new mortgage offer) and start it in February.

  • Syrupie Sarah ☕ (@Syrupie) reported

    Can’t fault #NatWest @NatWest_Help customer service when I eventually got through. The current situation nor wait times are the fault of staff.

  • MichaelDuddyyyy Duddy (@MichaelDuddyyyy) reported

    @therevdrich @NatWest_Help Dont know about natwest but the call centre I work in the "Call back" is just the robot tries to call you when the queue goes down, but if it increases it just calls you right away. And you just go in the queue as normal

  • julesey23 Jules (@julesey23) reported

    @MartinSLewis @martinlewis my 2 year fix comes to an end March 2023, it’s not letting me look at another fix online with NatWest. Shall I start looking at other banks now or just leave hoping things improve after Xmas?

  • shell_lou Michelle Leyland (@shell_lou) reported

    @M8rkmywords @NatWest_Help Keeping money secure until someone’s actually working at Natwest then 🙄

  • JitenVarsani Jiten Varsani (@JitenVarsani) reported

    NatWest Rates have increased on Trigold. I assume these are coming in on Monday. No communication via email. Their product section of the website still shows the old rates. I have not tried an application, but will update once I do.

  • mollyll0yd Mol 🤍 (@mollyll0yd) reported

    Cars ******, sons dads a ****, someone’s stolen my bank card through my car window & spending my money, can’t access my online banking and been on hold for 43 mins to NatWest, HAPPY MONDAAAAAY BUDDDYY

  • AskNationwide Nationwide Building Society (@AskNationwide) reported

    @loladex92 It may be an error receiving the payment into Natwest, have you checked that they don't have any payment issues today? Amie

  • richardmaurin1 Richard Maurin (@richardmaurin1) reported

    @theousherwood There is not a product on the market with a rate that high unless you have awful credit NatWest still offering 4.9

  • FateHebberWans Keelan (@FateHebberWans) reported

    @lewisolley_ NatWest does this to me for every other purchase it’s annoying as ****