NatWest

Is NatWest down in Royston, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royston, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Royston, Hertfordshire, England 11/10/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Website (17%)

    Website (17%)

  5. Withdrawals (8%)

    Withdrawals (8%)

Community Discussion

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NatWest Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • AprilPreston_ April Preston (@AprilPreston_) reported

    Got a business banking issue - If anyone uses Natwest and does it well, please DM. No luck with their customer services platforms sadly.

  • Natashacocozza_ Natasha (@Natashacocozza_) reported

    @o_ilir @jdrwilcox I’m getting that number from graduate schemes that are advertised in my area (Manchester) I.e civil service, RBS/NatWest, Ford, various Tech companies - all dependent on the nature of the role of course. But doctors are highly skilled and intelligent people

  • James__Hearn James Hearn (@James__Hearn) reported

    @NatWest_Help I shouldn’t be surprised that even that link doesn’t work. Sums up a NatWest customer experience quite nicely.

  • vineyardrry millie | joseph quinns ***** (@vineyardrry) reported

    @santanderukhelp I need to access my child trust fund through natwest however it isn’t recognising my santander account details. How do i request a paper copy of a previous bank statement as i need a certified copy ?

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported

    @missThabang Its the same trick they use with banking as well. They create a similar page. Send you a text saying your money is gone. You are asked to protect your account. You login on the spoof page - you are done. Halifax used to that same issue. Natwest fixed it by an external pad.

  • BuxtonJulia Julia Buxton (@BuxtonJulia) reported

    @NatWest_Help Its fine thanks. We got through to our account manager finally and now understand what happened. We blame NatWest entirely. The bank wont learn necesssary lessons if customer services and fraud staff take the lazy and easy option of blaming #RoyalMail

  • bedlamswife Seagull🤯 (@bedlamswife) reported

    @NatWest_Help 2nd day running (I reported this yesterday) that 0 of 6 NatWest cashpoints are working at King’s Cross Station. There are no others. This is a major terminal - it really isn’t good enough. ESPECIALLY when most local banks/cashpoints are closing

  • TheJimFennell James (@TheJimFennell) reported

    @RBS_Help as a member of the public and ex employee I'm shocked an appalled by the customer service I've received. 5 day SLA that is now on its 17th day without a response..apart from a system driven text....I have names (at RBS natwest) ill keep private for now.

  • GigerPunk GigerPunk (@GigerPunk) reported

    @Nelle_Macbeth If it's any consolation I had similar trying to switch to paperless with natwest, can only be done by logging into website, not via the app. But I'd have to reset my pw to get onto the website :/

  • AmazzinRosey Rosey amazzin 💙nhs (@AmazzinRosey) reported

    Well take my id down to morrisons 3rd time lucky 🙃 flaming ridiculous they need my actual sort and ac number as not displaying on my bank card before can start work not an immigrant ya know Dunno why natwest do this 🙃 on new cards take sort code of