NatWest

Is NatWest down in Royston, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royston, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Royston, Hertfordshire, England 03/16/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • kellylouise193 Kelly Ridgway (@kellylouise193) reported

    @ElliotBath @HSBC_UK @NatWestGroup Just awful service. We’ll be leaving HSBC as soon as we’re allowed access to our own bank account and wages. No communication throughout any of this without chasing them myself. And even when I do get through I don’t get answers. Will be happy to move to NatWest!!

  • HollieHolss Hollie (@HollieHolss) reported

    Been on hold for hours to @natwest. I’m just tryna get my child trust fund money🙄service is so ****….

  • go9259 Go9259 (@go9259) reported

    I'm actually appalled @NatWest_Help Arrange a call with Natwest (online meeting) to discuss opening a Premier account and no-one bothers joining the call. No email saying apologies can we arrange. This is basic customer relationship management. Over to HSBC we go.

  • stu_d_powell Stuart Powell (@stu_d_powell) reported

    Got to love @NatWestGroup @NatWest_Help customer service. Request a call back to avoid waiting in a queue. Get a callback almost immediately, then sit in a queue. Unbelievable. Don’t even get me started on their chat service, poor to say the least #natwest #customerexperience

  • tellmeimsexy 🥀 (@tellmeimsexy) reported

    i know this is very karen but natwest's online support is atrocious

  • arundeljones jane schofield 💙 (@arundeljones) reported

    @sallyhinch I was in my thirties though, not 21. My first job was £3331 annually in the early eighties and no one could buy any kind of house or flat on that. Natwest turned me down for a bank account as I did not earn enough as a full time nursing assistant in NHS.

  • bobbiollerensh3 bobbi ollerenshaw (@bobbiollerensh3) reported

    @NatWest_Help I’ve been trying to ring 03453002585 all week about a withdrawl for my trust fund but nobody ever answers. I got a letter from natwest telling me to ring 03456030313 however when i do it says out of service number. please help?

  • Paul_Hand Paul Hand (@Paul_Hand) reported

    @LloydsBankNews Wouldn’t use Lloyd’s Bank. Wanted help when a client went bankrupt on my partners business. Had a plan but first thing you do is cancel our overdraft of 5k. As a result had to let 3 staff go. Most unhelpful bank ever. NatWest now have our thriving business. Stay away from Lloyds!

  • PiersCooper Piers (@PiersCooper) reported

    @ThrosThrosThros @donkyoaty I have an alert set up so when my balance drops below a certain point they text me. They always do so the day after/end of day it fell below when they knew first thing. Drives me nuts. I like NatWest but that service is utterly rubbish.

  • bindi130305 Bindi Boo (@bindi130305) reported

    @NatWest_Help I was trying to log in online to read a message sent by natwest. As I don't use the online much, I have forgotten my password. I tried to re register and when it got to the end of that bit, it came up with a message that fraud had been detected. Both app and online are blocked.