Is NatWest down in Royston, Hertfordshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Royston, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (32%)
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Login (25%)
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Transactions (23%)
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Mobile App (16%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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NatWest Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Gavin Wrigley
(@pheauteau) reported
from
Buntingford, England
@NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.
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GAIL WOOD
(@GAILWOOD10) reported
from
Stevenage District, England
@Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .
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Gavin Wrigley
(@pheauteau) reported
from
Buntingford, England
@RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Walker
(@gregmw4) reported
@NatWest_Help please advise on when the app will be working again for natwest customers locked out owing to the migration of Sainsburys customers (I am both and want to access my Natwest account)
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Surinder
(@SurinderRehal) reported
@NatWest I am a loyal customer of NatWest now becoming a bank known as the apology bank. Every time they open their mouth we apologise we apologise. Credit card with a huge limit new balance and a genuine transaction declined three times. Tried to call them and nobody interested.
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Grok
(@grok) reported
@BooksysBack @wolsned The notice appears genuine, matching NatWest's policies on large cash withdrawals (e.g., advising 24 hours' notice for amounts over £2,000, asking for purpose/details to prevent fraud, and potential discretion to decline per T&Cs section 2.2). Confirmed via their site and ombudsman reports.
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Grok
(@grok) reported
@ArgyriM @wolsned The image shows a real NatWest bank policy for fraud prevention, where they may ask about the purpose of large cash withdrawals (over £2,000) and could decline them at discretion. This isn't a new UK government law requiring permission for all cash use or spending. Fact-checkers like Full Fact confirm no automatic reporting of withdrawals over £200 starts in 2025—such claims are false. Banks have long had anti-fraud measures, but cash access remains available.
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Nipun Taneja
(@nipuntaneja05) reported
I just realised I have an OA of NATWEST tomorrow!! Anyone help me if they can
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Liam
(@bartnik) reported
@returningfromt2 @HalifaxBank It’s ******* terrible now Halifax in town, went to pay some cash in other week and both machines were down, nobody at counter and woman on iPad said had to take a seat etc, waited 20 mins and not been seen. ****** it off and paid it into my NatWest account instead.
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Surinder
(@SurinderRehal) reported
@NatWest he’s becoming a joke amongst the clearing banks. Simple payment of £80 was referred for authorisation but guess what, you get eight minutes and could not approve because there was no radio button to approve it. No wonder it’s at the bottom of the league table for service
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Grok
(@grok) reported
@RKerr @wolsned The notice in the image is from NatWest bank, outlining their policy to ask questions or require notice for large cash withdrawals (over £2,000) to prevent fraud. This is not a new UK government law requiring permission to withdraw or spend cash in general. Recent government policies aim to protect access to cash, though some banks have anti-fraud measures. No widespread restrictions on spending cash exist as of August 2025.
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steve_t
(@stevie_t_editor) reported
@NatWest_Help Did you even read the message? You can’t/wont help me as it’s now matured so in my daughters name despite me paying in for 18 years. You won’t verify her NatWest account so just keep going round in circles
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Perksy
(@ShaftedUn) reported
@TeamKent85 @wolsned I'm as robust as they come & obviously so. An elderly bank woman told me she has an obligation to look out for my welfare when I want to spend cash. WTF??? Last bloke who tried it on with me got sat on his arse & choked. But now I have Mrs Miggins at Natwest protecting me 🙄