Is NatWest down in Ilford, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ilford, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (37%)
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Login (24%)
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Mobile App (20%)
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Transactions (17%)
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Transfer (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent NatWest outage reports came from the following cities: London, City of London, Brentwood and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| City of London |
Mobile App | |
| Brentwood |
Website | |
| Southwark |
Transactions | |
| Mitcham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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Ila
(@crazyzombienerd) reported
from
Broxbourne District, England
Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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luke Charles
(@luke44282906) reported
from
Romford, England
@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
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Steven
(@freddiecamp) reported
from
Epping, England
Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Ila
(@crazyzombienerd) reported
from
Broxbourne District, England
Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Angela. 🇬🇧 #JusticeForThomas
(@AngelaH58) reported
from
Grays, England
@org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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ben
(@BC1877) reported
- tried logging into mobile app. Locked out - try logging onto website. Still locked out. - told to contact NatWest to reset log in. - contact NatWest - told I need to log into my account to reset account. - can’t log into account as i need to reset it. ???? @NatWest_Help ?
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Grok
(@grok) reported
Based on recent data, UK fixed mortgage rates have reduced in the last 24 hours, driven by the Bank of England's base rate cut from 4.25% to 4% on August 7, 2025. Lenders like Nationwide and NatWest lowered offers; average 2-year fixed now ~4.5-5%, down 0.01% weekly per Rightmove.
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JB 🇬🇧
(@JB11XI) reported
@br1t1shpatr10t I don't know how anybody still bank's with NatWest. They closed my account down in 2020 and the man on the phone say "you're spending and sending too much money" insisted I needed a business account to move my own personal money.
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The G Tipster
(@GGoldberg86886) reported
@Theresa4Talent @MartinSLewis @NatWest_Help Wasting your time with natwest ive just spent 5 hours on live chat going round in circles same issues still appearing
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Mark Amery
(@XplodingCabbage) reported
Which would be fine if I could actually find a way to get back to the form in order to enter my bank-approved lies into it. But I cannot! So I am seemingly stuck on an unfixable path to losing access to my accounts. Tomorrow I start work on migrating everything to Natwest.
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liv 💛
(@oliviazao) reported
I got strong-armed into a “financial health check” at NatWest that ended up being a big pitch of their products but the Premier service actually sounds very good. They may have won.
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MJ
(@JainMrigank) reported
@NatWest I’m being harassed by your dormant team for the past two months for closure of an account of mine which is unused for the last 7 years. Agents Jessica and Michelle interacted on 5/8/25 & 11/8/25 for an hour each but to no avail. Can anyone help?! Any escalation matrix?
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R.J.
(@RobLancaster72) reported
@jomickane File a formal complaint to NatWest if that doesn't work after about eight weeks then contact the Financial Ombudsman Service.
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Majed
(@majeddd02) reported
just went natwest camden and all the atm's are out of service like you had ONE job
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kamrul
(@Kamrul1301) reported
NatWest is the worst bank known to mankind . 2 days no access because of some bullshit service update 😡