NatWest status: access issues and outage reports

Problems in the last 24 hours in Ilford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Live Outage Map Near Ilford, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Bromley, Islington, London, and Hackney.

City	Problem Type	Report Time
Westminster Abbey	Website	6 days ago
Bromley	Login	8 days ago
Islington	Login	10 days ago
London	Transactions	1 month ago
Hackney	Withdrawals	1 month ago
London	Transactions	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

• 
  mohammed uddin (@RhynoMu) reported 2 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  Sharon Stephenson (@shazzstevo) reported 2 minutes ago from Enfield Lock, England

  @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

• 
  Aaron (@AyAyRon86) reported 13 minutes ago from Bexleyheath, England

  Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

• 
  Bert (@XBerts) reported 15 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  ME88 (@ME8803076435) reported 16 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  ME88 (@ME8803076435) reported 17 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Demetri Turin (@DemetriTurin) reported 21 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Bert (@XBerts) reported 24 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  luke Charles (@luke44282906) reported 25 minutes ago from Romford, England

  @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

• 
  Michael Stockwell (@mikestockwell) reported 27 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  Ila (@crazyzombienerd) reported 28 minutes ago from Broxbourne District, England

  Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

• 
  Steven (@freddiecamp) reported 29 minutes ago from Epping, England

  Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

• 
  Ila (@crazyzombienerd) reported 41 minutes ago from Broxbourne District, England

  Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

• 
  Vikki (@Wattsit01) reported 45 minutes ago from Swanley, England

  Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

• 
  Mercedes TL 🥝 (@___lynniie) reported 45 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  ME88 (@ME8803076435) reported 49 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported 51 minutes ago from Grays, England

  @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

• 
  Dmitri Old (@DmitriusOld) reported 55 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Chris Tindall (@chewytheleftie) reported 57 minutes ago from Walthamstow, England

  @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spence (@adamlspencer) reported 3 minutes ago

  As a NatWest Mobile Banking customer, I need my bank balance to be displayed using Goliath-sized digits, So that someone 5 metres away from me can also view my bank balance.

• 
  Lisa matthews (@matthews3343) reported 4 minutes ago

  @LloydsBank Shame Lloyd's couldn't help me yesterday as if make bank transfer for anything and been scammed or ripped off they don't help but natwest and barclays give you money back as my son and sister in law got theirs back Friday shame I bank with the wrong one so disappointed

• 
  Faye York (@Faye_York) reported 5 minutes ago

  @NatWest_Help Hi. It seems to an issue solely with the NatWest App where the font is so large so you can’t see all the info at once. My other apps are fine

• 
  Arriva Beds & Bucks (@arrivatheshires) reported 6 minutes ago

  Unfortunately due to bollard failure in Watford the 500 service will be serving Natwest bus stop instead of the High Street. Many apologies for the inconvenience caused

• 
  mr1upz (@Notorious1upz) reported 9 minutes ago

  @ItsAmanHey Making one set of spoons 2 for £12 pitchers everyone's problem for the night, NatWest wishes I could be that light

• 
  Abhishek Mukherjee (@SachinAzharCT) (@ovshake42) reported 10 minutes ago

  I did not have a problem with Ganguly's response after NatWest 2002 final, just like I do not have a problem with Kohli's anywhere. But I do have a problem with making the celebrations more relevant than the cricket while discussing the matches.

• 
  John Watt (@xpresslegalwest) reported 10 minutes ago

  Leading mortgage lenders are are no longer ruling out entrepreneurs if they have taken govt. support during the pandemic. NatWest, HSBC and Santander are making it easier for self-employed borrowers by looking at pre-pandemic earnings and removing bans on those who take grants.

• 
  GeeBeester 🇬🇧 🚀🐝🌸 (@BeesterGee) reported 13 minutes ago

  @NatWest_Help If that's the case then surely you should have put this vital information on your mobile banking web page & also tweeted about it. This is just more of the same poor retail banking service in this area, but then I shouldn't be surprised, it is #NatWest we're talking about 🤪

• 
  lisa (@pughlisa1) reported 15 minutes ago

  @NatWest_Help oh NatWest. What have you done!!? I’ve just updated the mobile banking app & it’s awful! The massive font and plain/bland views are terrible. Bring back the old app version!

• 
  David Richards (@gadgetbluetab) reported 18 minutes ago from Leicestershire, England

  @emhhomes @emhhomesChris For 2yrs now my NatWest Home Insurance trying to contact yourselves about the damp coming from one of your property (70 Mount Rd Leicester LE5), into ours kitchen. I feed up of the none response to deal with problems. So I'm going to let everyone know !