NatWest

Is NatWest down in Hitchin, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hitchin, Hertfordshire, England 12/20/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (19%)

    Login (19%)

Community Discussion

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NatWest Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help Do not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES

  • Stevevolkwriter Stephen Volk (@Stevevolkwriter) reported

    @scifibulletin @NatWest Soon everything will be reduced to personal managers you never meet, advice you never get, troubleshooting lines that don't work and customer care that doesn't exist.

  • TobiasonPool Tobiason Pool (@TobiasonPool) reported

    @NatWest_Help So lloyds are open 9am till 1pm, nationwide are, barclays are, just natwest are closed. Time to vote with my feet you are doing nothing for customer loyalty, total joke.

  • Statistuta Matt Goodstadt PhD(FB) (@Statistuta) reported

    @NatWest_Help Hi NatWest. #Digidocs is down. Do you know when it will be working again?

  • nickhocking Nick Hocking (@nickhocking) reported

    @NatWest_Help on hold again trying to get through to get info about my daughter’s CTF… 2hours on hold this time until the line went dead. Disgusting levels of customer service from NatWest.

  • DavidOc48786613 Dave O (@DavidOc48786613) reported

    @NatWest_Help Is natwest website down?

  • Colin_H1972 Colin H (@Colin_H1972) reported

    @NatWest_Help Initially was a comment that I couldn’t register because your “feature” thinks my face isn’t good enough quality. FaceID that I use daily to unlock device and works to login to apps including the Natwest mobile banking app. Your biometric feature is unable to do its primary job

  • KUkcirtaP Patrick (@KUkcirtaP) reported

    I used to think people saying not to trust banks were tin foil hat, conspiracy believing nuts. Turns out they were right. At any point your bank can block your access & not explain your rights to appeal, duration or who you can complain to. Natwest are disgusting.

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help NatWest ‘Customer Service’ online form: ‘error messages’; Twitter: in private message ‘sorry nothing I can do’; Customer service telephone: For 2 weeks ‘it’s with the investigations team’. ‘Customer experience’: it will be paid back to the payer - it hasn’t been 4 2.5 wks.

  • revkevwrites Kevin Scully (@revkevwrites) reported

    @NatWestBusiness Dear NatWest, I regret having to be cross with your staff, but if the service you provided was not so abysmal, I would not have to do so. Complaint lodged. Again. Same issue.