NatWest status: access issues and outage reports

Problems in the last 24 hours in Dudley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Martyn2😀 (@Martyn210) reported 6 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

• 
  JesusJM (@hardhouse6) reported 9 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

• 
  Mrs Spoon (@ChadwickCheri) reported 10 minutes ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

• 
  AJKearney (@aquaticsmum64) reported 33 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Elliott Brown (@ellrbrown) reported 53 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham Dean (@GrahamDean44894) reported 5 minutes ago

  @GSGB01 Yes JC we need people with knowledge and support from the nation , Sharon Osbourne next, we need someone that is one off the top brass from the bank off England or other financial field that isn't a fake cashier at NatWest like we have now , MPs that make a difference

• 
  Shelton (@CBTwizard) reported 7 minutes ago

  @RehabLegendLou @Morrisons Thanks mate, I ended up getting TSB working by having the basket plus 10% Shame NatWest cards are glitched, because TSB is kinda clunky to use

• 
  To be someone (@Casuallife80s) reported 7 minutes ago

  @NatWest_Help I have been trying for 2 weeks to get some certificates of interest for an old NatWest account I held with you , why are you impossible to contact !!! I don’t hold account with you now , I need this urgently can you tell me how I can get this 😡

• 
  Kyle (@Kyles_Page) reported 10 minutes ago

  Just so all you little guys with the big accounts know, Man Utd ain’t losing today. And you can take that to NatWest/First Direct whatever bank you choose that offers a competitive interest rate on personal ISAs up to £20k limit per customer

• 
  PAUL GODWIN (@godders2304) reported 11 minutes ago

  @McNicol94 @NatWest_Help Same here. Two different atms. And Post Office. NatWest phone Adviser said it must be my card. Tried to issue a replacement card and couldn’t action that either. What’s happening @NatWest_Help

• 
  SEAN PAUL DAY (@seanpaulday) reported 12 minutes ago

  Today, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that an accessible means of transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly

• 
  Smegton of the Kettle Isles (@Kettle_of_Smeg) reported 13 minutes ago

  @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

• 
  Serena Joy (@realdoll03) reported 13 minutes ago

  @fiffihunnybunny It’s impossible Fiona. How difficult do they want to make it? I’ve been with them since 14 and never had this difficulty. I’ve noted NatWest. Thanks 🙏

• 
  Joshua Smith (@JoshuaSmit3538) reported 24 minutes ago

  @TNLUK I still can't add my card. I have a new card I believe your system blocked it I don't think NatWest will block it for no reason

• 
  100 (@GhostNoFace0101) reported 27 minutes ago

  NatWest got retards working for them absolute retarded scumbags