NatWest

Is NatWest down in Dudley, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Dudley, England 02/21/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (24%)

    Login (24%)

  3. Transactions (20%)

    Transactions (20%)

  4. Mobile App (17%)

    Mobile App (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • HibbsA Anthony Hibbs (@HibbsA) reported

    @HNEscapesCIC @MartinSLewis Seems the case with many companies due to the now over reliance on automated systems. If no problems it’s fine, but trying to contact anyone is almost impossible. 3 calls, 90 mins to contact DVLA, and gave up after 40 mins waiting for NatWest the other day. 📞 😡

  • Moltom4 Moltom (@Moltom4) reported

    @NatWest_Help I haven't heard back from Natwest. I was expecting a phone call but no one has bothered to call me. I will post on line when someone eventually bothers. If no one bothers by Monday I will post everyday until someone does. But what else should a customer expect from Natwest.

  • cherylmcnay1 Cheryl McNay (@cherylmcnay1) reported

    @nsandihelp Hi -I made a payment out of my NSI savings account into my Natwest account. It was supposed to be next day (today) but this has not been received. The money has gone missing- please help.

  • Britcoach1 Darren Mitchell (@Britcoach1) reported

    @NatWest_Help Well you are correct, it is still a nightmare, other than the 11 different people I have messaged with in DMs I have yet to hear anything from NatWest customer service and it is now November 19th. Unacceptable

  • natalyadell Natalya Dell (@natalyadell) reported

    I eventually read out www CC-Company dot com slash accessibility website URL which literally said they encouraged deaf customers to use Relay UK. *silence* Then: Grovelling apologies & several minutes of whittering about "NatWest touch-type system" (Minicom or actually Relay UK).

  • Faye_Corgasm Carrooollliiiiine 🇪🇺🇪🇺🇪🇺 (@Faye_Corgasm) reported

    @PostOffice Thank you Stephen, the problem is, that the staff member entered a sort code for Santander (who I have never banked with). Do you suggest I contact Santander, NatWest or the issuer of the cheque (HMRC)?

  • Faye_Corgasm Carrooollliiiiine 🇪🇺🇪🇺🇪🇺 (@Faye_Corgasm) reported

    @PostOffice Hi, I paid a cheque into my NatWest account via yourselves. The staff member took down the wrong Sort Code. Emailed your customer care team. Any chance we can get a phone number as no answer. Several hundred pounds missing and no way of tracking. Please help!

  • traceykemp78 Tracey Kemp (@traceykemp78) reported

    @martinlewis been trying to access child trust fund from @natwest thousands of teenagers are having no luck,can’t speak to anyone on the phone or in branch!so frustrating.what can we do about it please help

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide My mum doesn't understand she has lack of capacity so is trying to remain independent with my support. All I wanted was someone to call her and run through security and check her account hasn't been fraudulently used. When I rung NatWest with same issue they were amazing.

  • Jeffaruni Jeffaruni (@Jeffaruni) reported

    The support centre for @NatWest_Help is so beyond useless that it might as well not exist. I need to call someone to verify for Google Wallet but can I do that? Can I ****. Thanks NatWest.