Is NatWest down in Dudley, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dudley, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Mobile App (19%)
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Transactions (17%)
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Transfer (2%)
Community Discussion
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NatWest Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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JesusJM
(@hardhouse6) reported
from
Birmingham, England
I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement
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Martyn2😀
(@Martyn210) reported
from
Dudley, England
@grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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reezy
(@remoldn) reported
Tried to open Netflix and instead opened Natwest then spent 5 minutes trying to login as if I intended to look at how broke I am instead of watching shows to make me forget
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Scott
(@ScottBed132) reported
@NatWest_Help No you don’t understand, you should never let a customer wait for their money to be returned when you have owned up to error. All NatWest have done is pass the buck, no one has a clue, a customer advisor even told their dog to shut up while on the phone to me.
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pangwing
(@pangwing) reported
@SSLegit @HSBC_UK This is a known problem with HSBC - they said that they fixed it but obviously haven't. We had the same issue so also went with NatWest.
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msckallen
(@msckallen) reported
So I tweeted earlier about my disappointment with #Natwest . . . However - credit where it’s due so praise to to Natwest Twitter team @NatWest_Help for the replies and help.
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KirstyWallace
(@kirsty_cwallace) reported
@NatWest_Help Also I fail to see where Natwest has stated that the machines were down for maintenance... or are we all supposed mind readers? 🤔 I think natwest should have handled this better by at least letting people know what was going on at the time instead of when a dispute is raised.
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ZB2ZX - QSL - Joey
(@zb2zx) reported
@RevolutApp hi - top-ups from Natwest show as pending… bank not aware of problems - can you look into it?? Please 🙏
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Josh
(@Joshemsley1996) reported
@BoozerArab If 10 branches for NatWest (or another major uk bank) didn’t get ATM money because of delivery issues, and the bbc reported it, there’d be people out the door on money coming in for cash, and more ATMs would run out of cash, purely because demand will outweigh the supply briefly
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Scott
(@ScottBed132) reported
@NatWest_Help So this is why natwest have the worst customer service…. “Okay - so now you've raised this as a complaint someone from the complaints team will be in touch within 5 working days to resolve this”
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Simon Edwards
(@Natureboy3) reported
@CruisingTheCut @HSBC_UK NatWest since started work in 1981, no problems at all. They were excellent the other week when their fraud team noticed someone had removed money from my account pretending to be Amazon Prime.
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Terri Anderson
(@TerriAn40984628) reported
@NatWest_Help I would like to speak to a rep from the CEO. FOS awarded compensation in June 2021 for a huge error that NatWest made on my account. You still have not paid me the award. My next step is enforce the decision on a court of law. I’m sure NatWest want to avoid this?