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NatWest status: access issues and outage reports

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Full Outage Map
  • NatWest generated 0 outage signals in the last 24 hours around Dudley, including 0 direct reports.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • aquaticsmum64
    AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • ChadwickCheri
    Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • hardhouse6
    JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • Martyn210
    Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Benlavo
    Ben lavington (@Benlavo) reported

    @AirtimeRewards I appear to be having issues with my NatWest card, it’s still valid but doesn’t show up on my airtime rewards account

  • Jubilee6HX
    *Maggie* (@Jubilee6HX) reported

    @NatWest_Help Trying to buy something using my mobile. This new layer of security not really thought through. Have to leave webpage to open Natwest app and 'authorise' but leaving a page cancels a transaction in many cases. Terrible customer experience & incredibly frustrating

  • RossDargan
    Ross Dargan (@RossDargan) reported

    @alistair It doesn't even need to be that complicted. I think natwest includes the fist 6 digits of your post code in your email. A bank used to include a word you gave them too I think but that was a while ago. The problem is you are not a "target"

  • Trueface121
    Truth Matters (@Trueface121) reported

    @NatWest_Help Will close my account and would not recommend NatWest , worst customer service ever . Called 5 times in 5 days , promised refund for payment then call hanged up since each advisor tells a different story . Managers hiding behind dont want to talk. I rather move to HSBC or Barclay

  • dacheng96948902
    lisa (@dacheng96948902) reported

    Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.

  • teexboos
    T • M A R T I N 🌻 (@teexboos) reported

    @NatWest_Help • the biometrics facial recognition. is. terrible. worst invention ever. would really recommend you sacking the individual responsible. #natwest

  • Michael26256854
    Michael Fairbairn (@Michael26256854) reported

    @munirawilson NatWest Bank in Twickenham is closing down next week on the 19 May.

  • mmPandiculation
    Cory Donoghue (@mmPandiculation) reported

    @EddDaze11 @Morcia happened to me with natwest. safe to say they also lost a customer & the woman even said ‘i agree its wrong, keep investing’ the banks are shitting themselves.

  • Nerhv1
    Nerhv (@Nerhv1) reported

    @NatWest_Help 9 times I have attempted to phone NatWest customer service. 7 times I have been redirected to the wrong team, and twice I have had the phone put down on me. How can I contact the DigiDocs team without dealing with representatives that have less than 5 braincells?!

  • charlgull
    Charlotte Gullefer (@charlgull) reported

    @DaisyHawken @Eurostar @lastminute_com Last minute never got back to us and Eurostar couldn’t help as it was last minute who booked it so I ended up having to go through my credit card people (natwest) who refunded me and are investigating it! Hope you get it sorted…