NatWest status: access issues and outage reports

Problems in the last 24 hours in Dudley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Mrs Spoon (@ChadwickCheri) reported 1 minute ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

• 
  JesusJM (@hardhouse6) reported 3 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

• 
  Elliott Brown (@ellrbrown) reported 11 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

• 
  AJKearney (@aquaticsmum64) reported 20 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Martyn2😀 (@Martyn210) reported 51 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toby (@Toby1062065) reported 5 minutes ago

  When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.

• 
  UniteinNatWest (@UniteNatwest) reported 8 minutes ago

  @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

• 
  Smegton of the Kettle Isles (@Kettle_of_Smeg) reported 9 minutes ago

  @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

• 
  jordan♱ (@dmnextdoor) reported 11 minutes ago

  @Romeoo412 NatWest pr down

• 
  lewis 🪽 (elias's boywife) (@eliasfvcker) reported 11 minutes ago

  @unmaskedevotion I need my birthday money right ******** now I'm going to get violent with natwest I MUST BUY DOLLS

• 
  Cardiff Times (@CardiffTimes) reported 12 minutes ago

  Service from Natwest has gone downhill. Several banks in Cardiff have closed. Cannot get statement online with an address and the chat doesn't understand simple questions. You need to improve your service. @NatWest_Help @NatWestGroup

• 
  philip spensley (@33_pr) reported 13 minutes ago

  @NatWest_Help So because the NatWest app now effectively doesn’t support paying in cheques I paid in a cheque at the post office. I didn’t realise that all this means in practice is putting it in an envelope and praying. Of course it hasn’t arrived in my account

• 
  DandyDanFan (@DanFanshawe) reported 15 minutes ago

  @OmniSteve @LloydsBank @NatWest_Help They waited for the official final switch day - when NatWest closed my account - to then cancel. If there was an issue with my application it should have been dealt with much sooner.

• 
  PAUL GODWIN (@godders2304) reported 17 minutes ago

  @NatWest_Help Ok but doesn’t really help me. I needed cash to pay the barber! 💈 wasted trip. It’s the lack of communication from NatWest that’s even more annoying. An hour on the phone and even the customer care guy, doing his best and really good guy, couldn’t tell me what was up

• 
  Vicky Thomo (@Vicky_T09) reported 17 minutes ago

  @NatWest_Help is there issues with payments? A payment has left mine and my partner’s joint account via standing order but still hasn’t reached his NatWest account??