NatWest

Is NatWest down in Dudley, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Dudley, England 02/16/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • RobAdvisor Rob Derry (@RobAdvisor) reported

    @rhdixon1 @NatWest It's slower than a phone call as well, so I'm not sure why so many customer service centres have it available. I "chatted" to BT a couple of months ago. It took 40 minutes. I reckon the phone call would have been no more than 10 minutes.

  • EstalaChark Esta Charkham (@EstalaChark) reported

    @NatWest_Help I notice that NatWest CEO Alison Rose wants to support women led businesses ... well this woman is only experiencing heartache and aggravation from Nat West. Will somebody please respond to me and sort this out.

  • Movingfinance Michael Hale (@Movingfinance) reported

    @NatWest_Help how to contact natwest... the worst customer service bar none... cant sell house due to natwest's terrible non existent non human customer services

  • baglady3151 baglady315 (@baglady3151) reported

    @natwest I am appalled at the Bereavement Services dept. I have been trying to resolve an issue since November, they have lost several forms, given contradictory advice, been very unhelpful and obstructive. I am at the end of my tether.

  • Smitherman1 Pete Smitherman (@Smitherman1) reported

    @NatWest_Help Natwest do it again frozen our account. Awaiting email from First freud? Disgusting behaviour from you. No access too our money.

  • yoongii___ madi #BLM (@yoongii___) reported

    @NatWest_Help my credit card has disappeared off the NatWest app and online banking and not sure why could you possibly help please?

  • bensowton Sir Bennyboy (@bensowton) reported

    @Tricky_London @dotmit @MarinaPurkiss It doesn’t have to be that way. That’s a cultural issue. It’s perfectly possible to run a company 100% owned by the taxpayer. NatWest bank for instance

  • jasonericf Jason 🇺🇦 (@jasonericf) reported

    For a while I've not had to deal with the traditional banks, but I have a few times recently for the switching offers. It's amazing how slow they still are. A week later and I've still not got the details to even log in with Natwest

  • SteCant ste cantwell (@SteCant) reported

    @AndrewOathy @NatWest_Help yeah its deffo not the retailer as i was able to pay the same retailer with visa so its either mastercard or natwest thats not working

  • Carolin40537513 Caroline (@Carolin40537513) reported

    @NatWest_Help tried for days to contact Natwest via phone but been on call for over an hour each time and no answer. Trying to change address for child trust fund. Cant access online portal as letter went to old address. Terrible service.