NatWest

Is NatWest down in Burgess Hill, West Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Burgess Hill, West Sussex, England 11/18/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (20%)

    Transactions (20%)

  4. Login (20%)

    Login (20%)

Community Discussion

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NatWest Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • VictorOlliver Victor Santo Olliver (@VictorOlliver) reported from Sompting, England

    @essiefox I left for Homeserve after NatWest, went to Churchill, now better offer from British Gas home insurance. Homeserve years back were slow.

  • ClairePCoach Claire Palmer MCC (@ClairePCoach) reported from Horsham, England

    @NatWestBusiness access to my business account stopped due to incomplete business profile which was in process. Am 1 person business, little help. Appalling c/service. No thought for the individual. 40 years with natwest, 20 years as business account 🥺 Help req.

  • NanaTorTor Victoria Workman (@NanaTorTor) reported from Worthing, England

    @NatWest_Help Please will someone from NatWest help with a major issue? Not getting anywhere and my anxious family members are becoming Ill with worry!!

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    @EJPSarriesAFC NatWest have just started doing it. Haven’t had cheques in years but a lot of Dad’s refunds have come via cheque. It’s a fab service!

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE

  • grant_flavell Grant Flavell (@grant_flavell) reported

    @NatWest_Help Because I only hold a help to buy isa with NatWest there is no way anyone other than branch staff can help, apparently.

  • jeanlucchapotot Jean Luc Chapotot (@jeanlucchapotot) reported

    @NatWest_Help my wife is trying to add her NatWest credit card (she's an additional card holder) to Apple Pay, but text verification isn't available, and the recorded message when calling the number says to use the app, which also doesn't work. Can you help please?!

  • harlo786 Dan V (@harlo786) reported

    Oh and my new relationship manager pathetic waste of space Iv made complaints but nothing. The guy doesn’t respond to my messages and never picks up my telephone calls Natwest definitely don’t support small businesses from my experience Time to find another bank

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWest_Help @ideal_home_show don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people

  • wildetrousers Gert Wildetrousers (@wildetrousers) reported

    @AsdaServiceTeam Tried clearing cache, same problem. One card Barclay, other Natwest.

  • janie1305 Jane Hamilton (@janie1305) reported

    @scotgov @NatWest_Help @RBS_Help since RBS switched child trust fund to NatWest this service is an absolute disgrace 1 month later and my son still can’t access his trust fund money! On hold for 3 hours at a time and still never manage to speak to anyone!This needs to sorted ASAP

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWest_Help @ideal_home_show don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people

  • JamesCushion James (C)ushion (@JamesCushion) reported from Bristol, England

    @NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working