NatWest status: access issues and outage reports

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• 
  Claire Palmer MCC (@ClairePCoach) reported 8 minutes ago from Horsham, England

  @NatWestBusiness access to my business account stopped due to incomplete business profile which was in process. Am 1 person business, little help. Appalling c/service. No thought for the individual. 40 years with natwest, 20 years as business account 🥺 Help req.

• 
  Victoria Workman (@NanaTorTor) reported 22 minutes ago from Worthing, England

  @NatWest_Help Please will someone from NatWest help with a major issue? Not getting anywhere and my anxious family members are becoming Ill with worry!!

• 
  Victor Santo Olliver (@VictorOlliver) reported 24 minutes ago from Sompting, England

  @essiefox I left for Homeserve after NatWest, went to Churchill, now better offer from British Gas home insurance. Homeserve years back were slow.

• 
  Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported 46 minutes ago from Crawley, England

  @EJPSarriesAFC NatWest have just started doing it. Haven’t had cheques in years but a lot of Dad’s refunds have come via cheque. It’s a fab service!

• 
  Cheryl #JohnsonOut 💙 (@buzyizzy21) reported 48 minutes ago from Uckfield, England

  Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 6 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Apurv Nagpal (@apurvnagpal) reported 9 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Jurgen Himself 😆 (@Jurgans_Army) reported 13 minutes ago

  @NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!

• 
  An Engineer (@deloreancars) reported 13 minutes ago

  @PaulReadGB @LifeThruSpecs Credit cards carry insurance by law. They don't like it, and might even claim it's not true. But squirrelled away in a dark corner of their website is a crappy little form to fill in so they can begrudgingly comply with their legal obligations (been there, done it with NatWest).

• 
  Phil page (@sixthtimelucky6) reported 15 minutes ago

  @GavinBoby @RedbridgeLive despite several complaints about the use of the former NatWest bank as a mosque in Barkingside High St it appears you have decided to not act upon these!! You are truly letting the community down by not taking us seriously !!!

• 
  Car Autotrader (@autotrader80497) reported 21 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

• 
  gary bond (@gaybo83) reported 25 minutes ago

  @PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly

• 
  An Engineer (@deloreancars) reported 27 minutes ago

  @PaulReadGB @LifeThruSpecs Credit cards carry insurance by law. They don't like it, and might even claim it's not true. But squirrelled away in a dark corner of their website is a crappy little form to fill in so they can begrudgingly comply with their legal obligations (been there, done it with NatWest).

• 
  Paul Ashley (@PaulMAshley) reported 27 minutes ago

  @EllardKing My 1.45% 5yr fix ends 31.08.26. NatWest new offer received last Friday, is 5.02%. ‘Only’ £250 more per month so lucky compared to some, but that’s £3K per year, less I can save/invest. I agree that the 4/5% mark is closer to what I should expect so time to get used to it.

• 
  Pulp Librarian (@PulpLibrarian) reported 27 minutes ago

  Smiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?