NatWest status: access issues and outage reports

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• 
  Cheryl #JohnsonOut 💙 (@buzyizzy21) reported 13 seconds ago from Uckfield, England

  Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

• 
  Victor Santo Olliver (@VictorOlliver) reported 18 minutes ago from Sompting, England

  @essiefox I left for Homeserve after NatWest, went to Churchill, now better offer from British Gas home insurance. Homeserve years back were slow.

• 
  Claire Palmer MCC (@ClairePCoach) reported 18 minutes ago from Horsham, England

  @NatWestBusiness access to my business account stopped due to incomplete business profile which was in process. Am 1 person business, little help. Appalling c/service. No thought for the individual. 40 years with natwest, 20 years as business account 🥺 Help req.

• 
  Victoria Workman (@NanaTorTor) reported 36 minutes ago from Worthing, England

  @NatWest_Help Please will someone from NatWest help with a major issue? Not getting anywhere and my anxious family members are becoming Ill with worry!!

• 
  Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported 45 minutes ago from Crawley, England

  @EJPSarriesAFC NatWest have just started doing it. Haven’t had cheques in years but a lot of Dad’s refunds have come via cheque. It’s a fab service!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Looney (@looneyluke93) reported 8 minutes ago

  NatWest app.. Not working great

• 
  Magic hat 🎩 (@themagic_tophat) reported 11 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  Mr Bastardos (@Ken_Stonger) reported 12 minutes ago

  @flying_rodent She didn't say bankers, she said someone working in a bank; city boys at the BofE might take 3 hour lunch break in the pub but your local Natwest cashier won't

• 
  Mancunian 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Mancunian63) reported 12 minutes ago

  @NatWest_Help customer service at natwest is dead. Got a platinum account that's useless. The insurance it comes with is worthless. Rang to complain, and they transferred me to the insurer I was complaining about. They tried to fob me off by transferring me to someone else. Joke.

• 
  P Crizzle (@p_crizzle) reported 14 minutes ago

  @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.

• 
  dobbsie (@paulcdobbs) reported 14 minutes ago

  @robprogressive A couple of years ago I went to buy some BTC from Coinbase as I had done many times. Natwest declined my card several times so I called the bank and was told there was no problem and to wait and try again. This continued for 24hrs so I called them back and eventually they put me through to another office - after several conversations someone came on and send actually Natwest have blocked any purchases on crypto exchanges due to the risk of fraud - I went nuts, if this is bank policy then why did items so many calls to get this response - I can check a box confirming that I accept the fraud risk and send my life savings to a Nigerian Prince but cannot invest with a US stock listed company which I had done many times previously - the UK banking industry is absolutely terrified of BTC - they recently allowed some investment in BTC ETF's (not quite ETFs but similar) in reality it's virtually impossible to access these. If they do this with gold then that's another thing altogether - I live and work in Asia now and gold is a key pillar of investment as they never trust the government and banks as burnt so any times in the past

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 19 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Therealmrschampagne💋🌈🦄🥂 (@mrsevansbouchot) reported 20 minutes ago

  Anyone banking with @NatWestGroup BEWARE. I have been the victim of a major scam and NatWest have done NOTHING about it. I’ve only been a client for 40 years. An ABSOLUTE DISGRACE. Please share. And no help from @NatWest_Help. An utter JOKE.

• 
  Banilla (@brd_smth) reported 30 minutes ago

  @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

• 
  mitchelle holland (@mitchlog) reported 31 minutes ago

  @Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵‍💫😵‍💫