NatWest

Is NatWest down in Burgess Hill, West Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Burgess Hill, West Sussex, England 10/24/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Login (27%)

    Login (27%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (13%)

    Website (13%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Community Discussion

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NatWest Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    @EJPSarriesAFC NatWest have just started doing it. Haven’t had cheques in years but a lot of Dad’s refunds have come via cheque. It’s a fab service!

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

  • VictorOlliver Victor Santo Olliver (@VictorOlliver) reported from Sompting, England

    @essiefox I left for Homeserve after NatWest, went to Churchill, now better offer from British Gas home insurance. Homeserve years back were slow.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CarrieJPR Carrie J (@CarrieJPR) reported

    Utterly appalling customer service from @NatWest_Help telephone customer service. After not being able to answer my queries & refusing to connect me to the relevant dept, I was told there's no point in carrying on the call. Not what I expect from a business banking team #natwest

  • collinsemma17 Emma Collins (@collinsemma17) reported

    @KingBobIIV @NatWest_Help Absolute abominable service from NatWest Child Trust Fund. 🧐 you should be ashamed.

  • Proregeetlege Pro Rege et Lege (@Proregeetlege) reported

    @NatWest_Help I've spoken to NatWest on the live help and they couldn't help so they've given me the number to the NatWest switching team... NatWest should have contacted me if they blocked the switch not just pretend it never happened, awful service for a customer of 17 years.

  • HayleyWillz46 Hayley (@HayleyWillz46) reported

    @MartinSLewis @MoneySavingExp We've just saved ourselves £114 a month by switching from Kensington to NatWest, we are on help to buy, we were given £500 cashback for switching, this was however swallowed up with legal fees and still had to pay another £300 out of our own money.

  • alfaqfour Richard Alan Beadle #KBF 🧢 (@alfaqfour) reported

    @and_herps @Dave0London @GBNEWS I had fingerprint ID to log in to the NatWest app. It only worked for a few weeks.

  • rgarner Russell Garner (@rgarner) reported

    Yay, Sunday, and we're spending a birthday talking to Natwest's fraud line and checking that payments have actually been taken due to a combination of a shonky insurance website, a shonky SMS passcord system and a shonky IVR system for the fraud call. It's not even 9am.

  • Pady_oFurniture Paddy O'Furniture💙 (@Pady_oFurniture) reported

    @NatWest_Help Hi I have a long weekend in Poland next weekend. Went into online banking to advise you of the trip so card does not get blocked. I'm not able to use App as my phone (Huawei) is not supported. Have tried calling Natwest but can't help without me enrolling to

  • mehuljadeja mehul jadeja (@mehuljadeja) reported

    @HSBC @HSBC_UK @NatWest_Help I have been asked to provide a certified bank statements. In other words certified by bank. I bank with both hsbc and natwest. Which branch i can get them certified? Because all rhe branches i ve been to refuses to provide this service.

  • XLiberty4 Liberty4X (@XLiberty4) reported

    @cryptonobes1 @OpCryptoUK I'm with RBS part of Natwest, they pointblank refuse to allow your money to be uplifted to a Crypto Wallet. No such problem with Bank of Scotland, i use SwissBorg and love the simplicity.

  • shelly_reith Plantzillas 🌱 (@shelly_reith) reported

    @NatWest_Help Still waiting, no boiler no communication #Natwest 1 week and counting. Think I’ll change banks, if you can’t fix my boiler with your insurance then maybe I shouldn’t be trusting you with my savings?