NatWest

Is NatWest down in Greenwich, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Greenwich, Greater London, England 02/02/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Greenwich, Greater London, England

The most recent NatWest outage reports came from the following cities: Brentwood, Croydon, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrentwood Website
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomIslington Withdrawals

Community Discussion

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NatWest Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • A20065064 Ana (@A20065064) reported

    @UlsterBank_Help @CCPCIreland Ulster Bank, two weeks talking with me, they understood my problem with required documentation impossible to get, talk with Natwest and decided to give up, leaving me alone and providing no help. I open a saving account in Ulster bank, I want my money back.

  • TeamPenster Obi Wan Penobi (@TeamPenster) reported

    Is there like only 1 person working at Natwest or something these days?

  • lady_kel2 Lady D (@lady_kel2) reported

    @Kendo_Go_Boris @secretchances54 @jude99_ Nothing. But if Canada can freeze bank accounts because people demonstrate, what’s to say our Government couldn’t do the same? How long do you think it would take a hacker to bring down the banking system if we were cashless? Remember NatWest?

  • Patel524M LCFC (@Patel524M) reported

    @Winksy10 @Lee_Chappy Of course it was long overdue should have done this ages ago now NatWest have finally re-given me access to my card expect more super chats 👀

  • A20065064 Ana (@A20065064) reported

    @UlsterBank_Help Ulster Bank, two weeks talking with me, they understood my problem with required documentation impossible to get, talk with Natwest and decided to give up, leaving me alone and providing no help. I open a saving account in Ulster bank, I want my money back.

  • Stephen15594169 Stephen Thomas (@Stephen15594169) reported

    @NatWest_Help Getting very fed up and upset about your incredibly poor customer service and professionalism. Does anybody care at NatWest!!!!!! Your service has declined so much. Letter to ombudsman on the way

  • jwarnette James Warnette (@jwarnette) reported

    78% of UK employers believe that a four-day working week will become the norm in the UK before 2030. This is according to a survey for NatWest Rapid Cash, based on 500 UK SMEs surveyed. #fourdayweek #workinghours #worklife

  • stphencornelius Stephen Cornelius (@stphencornelius) reported

    So here's what I will do. Either DM me today with a callback time to speak to someone at NatWest who can help me, or I am applying online to a competitor. And they'll get ~ £15K revenue over 2 years(?) and not you. Ball is in your court. (4/4)

  • dotakn Dododubido (@dotakn) reported

    @Morrisons I have ordered some items in nutmeg, and none of our credit cards work (HSBC, NatWest...). All of them work with in other sites. My bank says the problem is yours. Is there a problem with your website? Is there anything else we can do (like pay at the shop?)

  • NatWest_Help NatWest (@NatWest_Help) reported

    @packwoodtoday I can completely understand your frustrations, through social media we are not able to arrange callbacks which is why we haven't offered this for you. Through Webchat on the Natwest website we have mortgage advisors who can speak with who may be able to arrange a call back 1/2