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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Greenwich, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Login (30%)
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Website (26%)
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Transactions (23%)
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Mobile App (15%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Greenwich, Greater London, England
The most recent NatWest outage reports came from the following cities: Bromley, Islington, London, Croydon, Hackney, City of London and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Login | |
| Islington |
Login | |
| London |
Transactions | |
| Croydon |
Login | |
| Hackney |
Withdrawals | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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luke Charles
(@luke44282906) reported
from
Romford, England
@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Angela. 🇬🇧 #JusticeForThomas
(@AngelaH58) reported
from
Grays, England
@org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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subhan ahmed
(@SubhanAhmed_) reported
@NatWest_Help hello I am abroad and the flight tickets I bought using NatWest credit card, the flight got delayed. I am wondering how I can report back to credit card team and claim compensation. Can you please help?
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SarahJay
(@IamSarahJayJay) reported
@LindseyLisette7 Oh once thats done it takes 4 to 6 working days to clear Natwest. Normally 5 for me. If they don't sort it in Monday I'm ****** basically xx
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Frances H
(@Fertiv) reported
@ShappiKhorsandi @HSBC_UK TBH they are all much the same. I'd suggest finding one with a branch near you. Then you can at least take paperwork in yourself and get a receipt. (I know its retro, but might help keep local services going to.) FWIW I had good service from Natwest with a tricky stuff recently
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James
(@TheJimFennell) reported
@RBS_Help as a member of the public and ex employee I'm shocked an appalled by the customer service I've received. 5 day SLA that is now on its 17th day without a response..apart from a system driven text....I have names (at RBS natwest) ill keep private for now.
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Suki Hothi
(@sukihothi) reported
@BexBitchley1 @Sillyshib On the day of the second bomb near NatWest tower I was working not too far away in King William St Felt office physically shake briefly but didn’t hear anything Saw it was like a war scene later on the news
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Julia Buxton
(@BuxtonJulia) reported
@NatWest_Help Its fine thanks. We got through to our account manager finally and now understand what happened. We blame NatWest entirely. The bank wont learn necesssary lessons if customer services and fraud staff take the lazy and easy option of blaming #RoyalMail
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The Disruptive solicitor : Founder A City Law Firm
(@ACLFKaren) reported
@NatWest_Help No, I’m not having a fun time and if I could leave Natwest with everything trust me I would. My personal bank manager can’t speak to me because of privacy, you have to wait ages when you login on the Natwest site for an answer and the feedback online chat can’t help.
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mark palmer
(@MaverickMark) reported
@NatWest_Help just been through another awful experience over 10 days on fraud all caused by Natwest. Total shambles. Polite responses to tickbox when you eventually complain to FCA. No urgency or bother about fraud.
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Rizwan Sharif
(@mrizwansharif) reported
@NatWest_Int I have a question. Why does Natwest offer international banking when none of your processes is set up to support international customers?
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James Hearn
(@James__Hearn) reported
@NatWest_Help I shouldn’t be surprised that even that link doesn’t work. Sums up a NatWest customer experience quite nicely.