NatWest

Is NatWest down in Greenwich, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Greenwich, Greater London, England 05/28/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (31%)

    Login (31%)

  2. Transactions (29%)

    Transactions (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Website (10%)

    Website (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Greenwich, Greater London, England

The most recent NatWest outage reports came from the following cities: Woolwich, London, Croydon and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoolwich Login
United KingdomLondon Mobile App
United KingdomCroydon Mobile App
United KingdomHackney Login
United KingdomHackney Transactions
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • charlott3hw44 Charlotte lily (@charlott3hw44) reported

    @monzo , been told to I would be contacted in 4 working days and have not. Worst of it you were all informed the day after this happened. All other users had help from Barclays and NatWest in the same position as me. Monzo has been everything but helpful

  • MartinCollinsx Martin Collins (@MartinCollinsx) reported

    @NatWest_Help My son, who is a student, has been trying to draw down some, of HIS money, to pay off a car debt. You guys are making him jump through so many hoops and feeding him the wrong information. Shame on you #NatWest

  • Jimbyrnemusic Jim Byrne (@Jimbyrnemusic) reported

    RBS / NatWest Holdings Inc. are by far the worst bank, worst customer support, worst everything bank. Useless. Just spent 30/40 minutes on the phone and was transferred to 4 different people (and a wait between each) all the wrong people. Gave up. I need to move bank. #RBSrShit

  • iratesocialist Irate Socialist (she/her) 💙💚💜 (@iratesocialist) reported

    @NatWest_Help haven't been able to login to app for weeks now. It's across multiple devices, delete and reinstall doesn't work, problem is clearly NatWest's end. Play Store reviews are full of people with same problem. When will I be able to access my account again?

  • KwyatMan KWYAT MAN (@KwyatMan) reported

    @hm_custserv #FRAUD happened in your store and you tell my mum you can't help?... Ridiculous. The sale hasn't gone through (According to Natwest) - you can cancel it. How can you not find out which store her card was used in?

  • MyLarney MiLarney (@MyLarney) reported

    Has Natwest International been hacked ??? No one answering phones (1hr15min) no help on internet and moneys missing out of account!!!! WTF😱😱😱😱

  • kevkirk76 Kevin Kirk (@kevkirk76) reported

    Come on @TSB and @Xero - it’s about time you fixed this bank feed connection issue. Lloyds and NatWest manage it without issue yet I’m having to re-log in and re-connect EVERY SINGLE DAY! It’s not worked properly since I started using it in October!!

  • CCClose73 Closey73 (@CCClose73) reported

    @smoggyontour86 I had problem getting tickets with Lloyd's dc and a mbna cc. My mate bought my ticket online with a natwest dc if that helps.

  • Chizzyx Charles Stevens (@Chizzyx) reported

    @NatWest_Help Or you could spend time trying to complete NatWest business profile online that doesn’t work, they don’t return calls, and then threaten to shut down your business when their system fails. Start with the basics like looking after your customers.

  • PatelClair Clair Patel (@PatelClair) reported

    @GooglePlay emptied ny Bank account left me without money even to get kids home from swimming where I already am and @natwest also unable to help . Both wanna resolve in a few working days if I'm even lucky enough to get it back. Absolutely shocking from both companies .