NatWest

Is NatWest down in Greenwich, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Greenwich, Greater London, England 01/02/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (19%)

    Login (19%)

Live Outage Map Near Greenwich, Greater London, England

The most recent NatWest outage reports came from the following cities: Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam_Cross123 Sam Cross (@Sam_Cross123) reported

    @NatWest_Help I’ve had a voicemail left from NatWest(naming my local branch) from a mobile number, asking me to call back on a slightly different number (I think-I have no signal at home so it was a little broken up!) or asking me to email them back…does this sound genuine? 🤔

  • Dragon_Soul Deborah🐲 (@Dragon_Soul) reported

    @GAMEHelps If customer services can’t help update a payment for a pre-order and the website update payment functionality isn’t working how am I able to retain my order!? My card changed from visa debit to visa Mastercard with NatWest. The product is OOS and I don’t want to lose.

  • MrXenakis Mr Xenakis (@MrXenakis) reported

    @NatWest_Help Hi, not sure if you can help. Booked a holiday apartment but upon arrival it was in horrific state so we left and stayed elsewhere. The company are not responding to my emails, requesting a refund. Are you able to intervene? I paid with my Natwest Credit Card

  • rchlrchl rachel elizabeth (@rchlrchl) reported

    @NatWest_Help hi I’m trying to help my neighbour set up his NatWest app but now he needs to wait for a postal Activation code . Do you have any paper leaflets about using the app ? He’s not very tech savvy so might appreciate it . Thanks

  • crispfan99 somerset smith (@crispfan99) reported

    @sainsburys Yeah it’s weird, the natwest iphone app sends notifications of any transactions and there was one of £100 then one of £40.13 (i know!!!) but in the actual app transaction list there is just the correct one for £40.13… weird. I tried using the bank online help they suggested you

  • aliuk0786 Ali Khan (@aliuk0786) reported

    @MariamB85790854 @Motawif_SA @DilwarH92024891 System also accept Barclays and HSBC debit card. NatWest is a problem even with master card

  • MrEndo_uk Mr Endo (@MrEndo_uk) reported

    @StarlingBank You won't discuss at all between you and NatWest I'm down 7.5k and you both claim you can't do anything about it.

  • drunkenfistz mxrz⚡ (@drunkenfistz) reported

    @MartiniGuyYT im unable to buy anywhere :( natwest block my payemnts to almost anywhere crypto related

  • katie1alden Katie Alden (@katie1alden) reported

    @NatWest_Help every time I use my NatWest card on @AmazonUK it declines. Even with sufficient funds and don’t even get the option to verify via the app. Is this a know issue? I still have a visa debit rather than Mastercard.

  • MarkSabin51 Mark Sabin (@MarkSabin51) reported

    @NatWest_Help guys… trying to call 03457888444 but line goes dead after welcome to NatWest.. tried02380226443 number out of service.. tried Cora - no help … how do I contact my bank without actually going there!