NatWest

Is NatWest down in Greenwich, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Greenwich, Greater London, England 11/18/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (20%)

    Transactions (20%)

  4. Login (20%)

    Login (20%)

Live Outage Map Near Greenwich, Greater London, England

The most recent NatWest outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • JustCur99154773 JustCurious (@JustCur99154773) reported

    @NatWest_Help - you have a call back service so you don't need to que for 20 mins. As soon as someone hangs ups, Natwest calls back service immediately calls back and keeps you on the line for 20 mins. Care to explain the logic? #fail

  • itwa5ntme 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Niall 🏳️‍🌈 (@itwa5ntme) reported

    @RBS_Help an English bank now NatWest so leaving RBS! When know down RBS HQ in Edinburgh! Traitors to Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • seqilol Seqi (@seqilol) reported

    wild how Natwest has like 1000 different support center options but im still not able to find a way to speak to someone to access my bank account rofl

  • Kaids12 Simon Edwards (@Kaids12) reported

    @Gubbed__ Natwest closed me and my gf accounts! The UK are treating gamblers like money laundering criminals! If it’s not the horrendous practice’s from the bookies it’s also now the banks! Wtf is going on.

  • MrChrisWands Chris Wands (@MrChrisWands) reported

    @NatWest_Help Hi guys I'm having problems with Natwest Investments Online, and I can see from this site I'm far from the only one. Gave up after half an hour on the phone twice....your new portal's wasn't the best when I registered...no reply on the chat help function...1/2

  • Blayne2cool Mfs (@Blayne2cool) reported

    Think natwest app is down. Bro it’s payday I just wanna see my money 😔

  • ChrisDay1066 Chris Day (@ChrisDay1066) reported

    Waiting to pay large abouts of cash into my account, Have to wait in the 1st room rather than the cashier room because of privacy! WTF #natwest what privacy, I'm standing 20ft away, no privacy before covid so why now. Absolute nonsense, 2 cashiers on duty yet only 1 active !

  • Jamboreeee51 Jamboreeee (@Jamboreeee51) reported

    @NatWest_Help My son has been trying for 3 days now to get in touch re his NatWest Online Investment. The online portal does not work and he’s been on hold on the phone for hours each day. This is really poor customer service and extremely frustrating.

  • larapeepee 💙 lara 🐁🪴 (@larapeepee) reported

    what ******** is natwest playing at i have to stand in my kitchen and take a selfie to pay my rent

  • ShazzaG8 Shazza G (@ShazzaG8) reported

    @NatWest_Help @MoneySavingExp @MartinSLewis Yes and I had to wait a long time before being able to speak to the Fraud team and getting the payment released. I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account *continually* being blocked. Frustrating