NatWest status: access issues and outage reports
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Greenwich, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Login (29%)
- Transactions (24%)
- Website (24%)
- Mobile App (17%)
- Transfer (5%)
- Withdrawals (2%)
Live Outage Map Near Greenwich, England
The most recent NatWest outage reports came from the following cities: Westminster Abbey, Bromley, Islington, London, Croydon, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Westminster Abbey
|
Website | 6 days ago |
|
Bromley
|
Login | 8 days ago |
|
Islington
|
Login | 10 days ago |
|
London
|
Transactions | 1 month ago |
|
Croydon
|
Login | 1 month ago |
|
Hackney
|
Withdrawals | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Aaron (@AyAyRon86) reported from Bexleyheath, EnglandNot having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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nadia holmes (@nadiaholmesx) reported from Wandsworth, Englandalmost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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ME88 (@ME8803076435) reported from City of London, EnglandThis means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Bert (@XBerts) reported from Lambeth, England@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Maggie - wear a mask 💙🏳️🌈🌱 (@maggieinlondon) reported from Wandsworth, England@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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mohammed uddin (@RhynoMu) reported from East Ham, England@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Demetri Turin (@DemetriTurin) reported from Bromley, England@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Miguel Viegas (@miguelagviegas) reported from Wandsworth, England@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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luke Charles (@luke44282906) reported from Romford, England@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
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Vikki (@Wattsit01) reported from Swanley, EnglandGoing around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England@org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.
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Bert (@XBerts) reported from Camberwell, England@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Michael Stockwell (@mikestockwell) reported from City of London, England@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Mercedes TL 🥝 (@___lynniie) reported from Poplar, EnglandNatwest customer service & British Airways customer service 😔 Same Whats App Group
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Chris Tindall (@chewytheleftie) reported from Walthamstow, England@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, EnglandUnder zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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ME88 (@ME8803076435) reported from City of London, EnglandPlease be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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ME88 (@ME8803076435) reported from City of London, England@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Antony_D (@AntonyD20861231) reported@noreward_norisk It's already here! Tristan Tate had his Natwest account blocked with £700k in deposit - he has not been charged (like that should matter either!), with any crime - yet they block and steal, in the name of 'whatever' !
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Browning (@Brownin56642087) reported@NatWest_Help NatWest decided to disable my account and my card. Called them only for them to put the phone down on me. I’m pregnant and I’ve had a procedure done so unable to even to go to the branch. Disgusting. Now I have no money.
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SK 🇵🇸 (@KVRIMM) reportedLord help me if Natwest ever decided to release those “blink to confirm it’s you” photos. 🥴
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Peabody (@PeabodyLi) reported@NatWest_Help still struggling to get my elderly mother her money even had a debt collection team call yesterday as she can no longer can manage her bills but NatWest dragging heals to sort my authorised POA paper work for me to help her appalling
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Faith Williams (@faithy18) reported@NatWest_Help what a disgrace you’re bereavement team are. The amount of errors you’ve made following my Dads passing. It is a difficult time without the extra stress you are causing my family. Such a shame after my Dad worked for NatWest for much of his working career.
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Pauline Brown (@Pauline28141569) reported@Brink_Thinker £72.00 per month in 1973 working for NatWest
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Mumma Goose 🇬🇧 (@GooseMumma) reportedDid you realise how bad it is using a digital signature? It WILL be used against us. Just been informed that #NatWest will no longer accept signatures that are not digital for Mortgage extension absolutely disgusted! Shameful you can’t get face 2 face service from @NatWestGroup
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Simon (@Sym0n) reported@firstdirecthelp are there any issues for you with faster payments today? I had a long established Standing Order leave my account just after midnight but its not appeared in my @NatWest_Help account yet and it's now made me overdrawn. Or is the problem with Natwest?
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Alex Hankin (@Alex_Hankin17) reported@MartinSLewis please help. My partner did a balance transfer from Natwest to Hsbc but Hsbc transferred x2 the amount leaving her in a lot more debt and they arent cooperating.
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James Flanders (@JamesFlanderss) reportedJust a reminder that high street banks are failing savers who need instant access to their cash. BoE rate now at 4% but these are the rates offered for easy-access accounts with £5,000 saved: - Barclays: 0.55% - HSBC: 0.75% - Lloyds: 0.60% - NatWest: 0.65% Just terrible...